Delaware records · New Castle County · Wilmington
CREATIVE BEGINNINGS LEARNING CENTER II
Licensed Child Care Center · Wilmington, Delaware
Records presented as of November 5, 2026The operation, as the state lists it
- License number
- 1060711
- Operation type
- Licensed Child Care Center
- Address
- 3 PAOLETTI DRIVE, Wilmington, DE 19808
- Licensed capacity
- 43
- Ages served, as listed
- 6 weeks through 12 years.
- Hours, as listed
- 7:00 AM – 5:30 PM
- State programs listed
- Purchase of Care
The record in numbers
| Compliance visits | 3 |
| Complaint investigations | 6 |
| Citations recorded | 7 |
| Citations with correction completed, per the state | 7 |
| Citations with correction still pending, per the state | 0 |
| Record span | December 15, 2021 – November 5, 2025 |
How to read this record
A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.
Record by year
| Year | Visits & investigations | Citations recorded |
|---|---|---|
| 2025 | 2 | 1 |
| 2024 | 1 | 0 |
| 2023 | 1 | 5 |
| 2022 | 4 | 0 |
| 2021 | 1 | 1 |
Visits and investigations, newest first
1 regulation cited at this visit.
Ensure an individual is named as the program administrator. Technical assistance was provided in response to this non-compliance
Correction status: Completed · corrected December 17, 2025 · how corrected: Document · correction was due December 19, 2025
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On August 12, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding health and safety concerns, including unsanitary diaper-changing stations, maggots in trash cans, broken playground equipment, and failure to follow exclusionary practices outlined in DELACARE regulations. The complaint also alleged improper staff-to-child ratios as well as inappropriate staff interactions with children during water play. An investigation was conducted on August 18, 2025. There is no evidence to substantiate the complaint for the allegation of improper staff-to-child ratios. Administrator #1 provided Licensing Specialist (LS) #1 with attendance records for the week of August 11 15, 2025, which showed all classrooms were maintaining proper ratios in accordance with DELACARE regulations. There is no evidence to substantiate the complaint for the allegation of unsanitary conditions. LS #1 observed the program s three diaper-changing stations, all of which were properly maintained with required supplies. LS #1 and Licensing Supervisor #1 inspected all trash cans, and no evidence of maggots was observed. There is no evidence to substantiate the complaint for the allegation of improper discipline or inappropriate engagement during water play. Administrator #1 and all three staff members interviewed denied witnessing staff force children into water play or cause them distress. Staff members consistently reported that children who chose not to participate were either removed from the activity or supported in engaging with alternative options. Staff also denied observing any staff member photographing children who were crying or ridiculing them. There is no evidence to substantiate the complaint for the allegation of broken playground equipment creating safety hazards. LS #1 and Licensing Supervisor #1 inspected the outdoor play areas. While some plastic equipment showed signs of wear, no items posed a safety risk to children. There is no evidence to substantiate the complaint for the allegation of failing to follow child health exclusion practices or notify parents regarding the presence of hand, foot, and mouth disease. Administrator #1 provided LS #1 with communications documenting parent notification for a child later diagnosed with hand, foot, and mouth disease. Administrator #1 explained the child, who had severe eczema, had recently returned from the beach, and symptoms were not visible until bumps appeared later in the day. Once symptoms were presented, the child was immediately excluded, and the family was notified via the Bright Wheel application. Administrator #1 provided screenshots verifying this communication.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On October 25, 2024, a complaint was called into the Office of Child Care Licensing (OCCL) regarding not providing communication about an injury, not answering the center telephone, not having an administrator for a long period of time, and having a child use a mat for napping before 12 months of age without permission. This complaint is substantiated for not providing communication regarding an injury because although an injury report was written, Parent #1 was not verbally notified or given the report upon pick-up. There is no evidence to substantiate the allegation of not answering the center's telephone because LS #1 observed Owner #1 answering the phone several times throughout the visit. Owner #1 noted Parent #1 and Parent #2 also called multiple times after hours when no one is available to answer the phone, and would reach out via the Brightwheel application, where they would receive a prompt response. There is no evidence to substantiate the allegation of Child #1 using a mat/cot for napping before twelve months of age. Documentation was provided to LS #1 supporting the transition of Child #1 after their first birthday as well as mat/cot permission signed by Parent #2. While the program s administrator resigned in August 2024, Owner #1 is qualified as an Early Childhood Teacher, handles administrative duties regardless, and has been present every day, open to close to assist the staff and run day-to-day operations. Owner #1 notified OCCL as required of the resignation of the administrator and has been in communication with LS #1 regarding the challenge of obtaining a newly named administrator, including showing documented efforts to do so. There is no evidence to substantiate children not having updated health appraisal or immunization requirements; all children in Child #1 s classroom were observed to have up-to-date health appraisal requirements.
5 regulations cited at this visit.
Ensure children are supervised at all times. Two older children were in the 2 year old room without an assigned staff member. This was corrected at the visit when the children were moved to the PK classroom.
Correction status: Completed · corrected November 21, 2023 · how corrected: Facility Visit · correction was due November 21, 2023
Ensure staff files are complete. Staff #1 needs to complete the seven hour OCCL health and Safety course. Send certificate when the course is complete to OCCL.
Correction status: Completed · corrected December 5, 2023 · how corrected: Document · correction was due December 15, 2023
Ensure staff sign in and out for lunch breaks. This was corrected at the visit when the staff signed in and out on the tracking sheet.
Correction status: Completed · corrected November 21, 2023 · how corrected: Facility Visit · correction was due November 21, 2023
Ensure child files are complete. Child #9 needs blood lead screening. Send results to OCCL when complete.
Correction status: Completed · corrected December 5, 2023 · how corrected: Document · correction was due December 15, 2023
Ensure children's attendance during nap time when combining children for nap. This was corrected at the visit when the staff signed the child into the 1 year old room.
Correction status: Completed · corrected November 21, 2023 · how corrected: Facility Visit · correction was due November 21, 2023
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing received a complaint on September 28, 2022, regarding classrooms being out of ratio, unqualified staff being alone, inappropriate interactions between staff and children, and mice in the building. An investigation was conducted on October 11, 2022. There is no evidence to substantiate this complaint for classrooms being out of ratio because all classrooms were in ratio and attendance records reflected classrooms being in ratio. There is no evidence to substantiate this complaint for unqualified staff being alone because all classrooms had qualified staff present and attendance records reflected qualified staff being in the classrooms. There is no evidence to substantiate this complaint for inappropriate interactions between staff and children because all staff interactions observed with children were appropriate. There is no evidence to substantiate the presence of mice in the building because no evidence of mice or their droppings was observed.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing received a complaint on October 06, 2022, regarding staff yelling and mistreating children. An investigation was conducted on October 11, 2022. There is no evidence to substantiate this complaint based on interviews conducted and interactions observed between staff and children and families during the investigation.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
A complaint was received on August 24, 2022, regarding the allegation there was an infestation of mice in the center as well as mice eating food being served to children. An investigation was conducted August 26, 2022. The complaint was substantiated because LS Brady observed a small amount of mouse droppings in between the cabinets on the floor of the kitchen. There was no evidence of mice eating food being served to children. A concern noted was the kitchen s base cabinets were not clean.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing received a complaint on May 13, 2022, regarding the center possibly not having enough staff to sufficiently maintain ratios. An investigation was conducted on May 16, 2022. There is no evidence to substantiate that staff-to-child ratio were incorrect because children s and staff attendance records were reviewed and found to be compliant. A concern was noted because the attendance sheets did not accurately reflect the children s location after naptime. Tracking sheets must reflect where children are at all times. Administrator Savanna Hitch, confirmed that she did not properly fill out the attendance sheet for this day.
1 regulation cited at this visit.
Staff member used improper discipline when she swatted a child on the bottom. The staff member's employment was immediately terminated. All documentation was sent to OCCL.
Correction status: Completed · corrected December 15, 2021 · how corrected: Document · correction was due December 15, 2021
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