Delaware records · New Castle County · Wilmington
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Licensed Child Care Center · Wilmington, Delaware
Records presented as of November 5, 2026The operation, as the state lists it
- License number
- 109241
- Operation type
- Licensed Child Care Center
- Address
- 669 SOUTH UNION STREET, Wilmington, DE 19805
- Licensed capacity
- 230
- Ages served, as listed
- 5 years through 12 years.
- Hours, as listed
- 7:00 AM – 6:00 PM
- State programs listed
- Child Care Food Program;Nonprofit;Purchase of Care
The record in numbers
| Compliance visits | 4 |
| Complaint investigations | 2 |
| Citations recorded | 7 |
| Citations with correction completed, per the state | 7 |
| Citations with correction still pending, per the state | 0 |
| Record span | January 25, 2023 – August 20, 2026 |
How to read this record
A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.
Record by year
| Year | Visits & investigations | Citations recorded |
|---|---|---|
| 2026 | 2 | 2 |
| 2025 | 1 | 1 |
| 2024 | 2 | 1 |
| 2023 | 1 | 3 |
Visits and investigations, newest first
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
OCCL s investigation of regulatory non-compliance began after clearance from other agencies was received. On July 14, 2026, the Office of Child Care Licensing (OCCL) received a complaint alleging concerns of not using positive behavior supports, not using respectful communication with families, and discriminatory behavior, contending on July 13, 2026, Child #1 was yelled at and grabbed by the arm by Staff #1 resulting in injury, and stating Staff #1 was verbally and physically intimidating toward the Reporter. It was alleged Staff #1 applies discipline differently based on a child s race. An investigation was conducted on July 21, 2026. There is no evidence to substantiate this complaint. Staff #1 denied ever placing their hands on Child #1. Multiple staff members and Administrator #1 were interviewed, and all stated they did not observe Staff #1 have physical contact with Child #1 on July 13, 2026. Staff #1, #3, and #4 submitted written statements and investigative notes. According to Staff #4 s notes, video footage reviewed by facility administration did not depict physical contact between Staff #1 and Child #1. No written accident or injury report documenting a mark or bruise to Child #1 s arm was located in the record provided to OCCL, and Staff #1 stated they were not made aware of any such injury. There is no evidence to substantiate this complaint for not using respectful communication with families based on staff interviews, written statements, and Staff #4 s accounts of review of video footage. Staff #1 and all staff interviewed denied Staff #1 raised their voice at Parent #1 or used any intimidating body language. According to Staff #4 s investigative notes, video footage reviewed by facility administration did not show Staff #1 displaying aggressive or intimidating body language toward Parent #1. Staff members present during the interaction described Parent #1, rather than Staff #1, as the individual whose voice was raised. There is no evidenc e to substantiate this complaint for discriminatory behavior toward children based on interviews with staff. Staff #1 denied treating children differently based on race and Administrator #1 and Staff #2 denied observing Staff #1 treat children differently based on race. Behavior incidents for Child #1 were written on July 7 and July 13, 2026, and corroborated by multiple staff accounts. A concern noted during this investigation was Child #1 s Individualized Education Program (IEP) was not up to date, and no recent copy of their IEP was available at the visit. There was no documentation that the facility attempted to receive updated IEP materials from Child #1 s parent or guardian.
2 regulations cited at this visit.
Ensure staff files are complete: Staff #1 needs their SA DEEDS certificate, 2 more references, health appraisal, and 1 more documented attempt of sending the service letter. Staff #2 needs 2 more references, health appraisal, and one more documented attempt of sending the service letter. Staff #3 needs their Administration of Medication certificate. Staff #4 needs 1 more documented attempt of sending the service letter. Staff #5 needs their SA DEEDS certificate. Staff #6 needs a health appraisal. Staff #7 needs 2 more references, health appraisal, and 1 more documented attempt of sending the service letter. Staff #8 needs an application/resume/data sheet, 2 more references, health appraisal, and 1 more documented attempt of sending the service letter. Note- All service letters need 2 documented attempts.
Correction status: Completed · corrected February 16, 2026 · how corrected: Document · correction was due February 12, 2026
Place paper towels in the boys bathroom. This was corrected at the visit.
Correction status: Completed · corrected January 12, 2026 · how corrected: Facility Visit · correction was due January 12, 2026
1 regulation cited at this visit.
Ensure child files are complete. Blood lead screening is needed for Child #14. Send documentation to OCCL by February 10, 2025
Correction status: Completed · corrected January 15, 2025 · how corrected: Document · correction was due February 10, 2025
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On May 20, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding improper discipline. OCCL s investigation of regulatory non-compliance began after clearance from other agencies was received. An investigation was conducted on July 26, 2024. Based on interviews conducted and video reviewed, there is no evidence to substantiate this complaint for improper discipline; however, there is a concern that the staff did not intervene quickly to deescalate child behaviors to ensure the safety of children.
1 regulation cited at this visit.
Ensure staff files are complete. Staff #1 annual review of abuse and neglect. Staff #2 Mediccation certificate Staff #3, 4, 5, 6 need 7 hour OCCL health and safety training. Staff #7, 8 need updated FA/CPR card expires January 2024. Staff #5 needs 3 more references.
Correction status: Completed · corrected February 15, 2024 · how corrected: Document · correction was due February 16, 2024
3 regulations cited at this visit.
Ensure all staff files are complete. OCCL Health and safety training is needed for Staff #1, 2, 3, 4, 5, and 6. CPR/First Aid and a health appraisal are needed for Staff #7.
Correction status: Completed · corrected February 16, 2023 · how corrected: Document · correction was due February 15, 2023
Ensure all child files are complete. Child #5 needs a current health appraisal. Child #10 needs a current health appraisal and immunization record.
Correction status: Completed · corrected February 16, 2023 · how corrected: Document · correction was due February 15, 2023
Ensure the renewal application is submitted at least 60 days before the license expiration date.
Correction status: Completed · corrected January 25, 2023 · how corrected: Document · correction was due January 25, 2023
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