LIL' EINSTEINS LEARNING ACADEMY II

On June 17, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns of not following its parent policies and procedures, including monitoring the entrance to the center and checking the identification of an unknown person prior to releasing a child. An investigation was conducted beginning July 24, 2026, and concluding on July 1, 2026. This complaint is substantiated for not following parent policies and procedures regarding the release of children. The investigation, including interviews and review of documentation, confirmed while staff interviewed were aware of the center s policies and procedures for pick-up, Child #1 was confirmed to be picked up by Adult #1, who was not listed on Child #1 s list of approved persons, and there was no photo identification available in Child #1 s file. Staff interviewed stated they were familiar with Adult #1 as they had picked up Child #1 previously. There is no evidence to substantiate this complaint for not monitoring the entrance to the center; there are multiple buildings and Administrator #1 and staff interviewed all noted the same center procedures for child pick-up and indicated all pick-ups from persons without a key fob must go to the main building. The Reporter did go to the main building, and was informed to go to the secondary building, where they were let in by another staff member after a period of time. Administrator #1 stated a staff member does monitor the door to the secondary building most of the time, and a desk for this staff member was observed by the entrance.

Ensure staff files are complete. Staff #1 and 4 needs the OCCL health appraisal form. Staff #2 needs their TB screening results. Staff #3 needs the OCCL Health and Safety training and 4 references or 2 references and 1 service letter.

Correction status: Completed · corrected March 4, 2026 · how corrected: Document · correction was due March 10, 2026

Child #3 and 4 need blood lead screening results.

Correction status: Completed · corrected February 11, 2026 · how corrected: Document · correction was due March 10, 2026

On May 16, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of insufficient lighting in the two-year-old room at nap time, staff using cellphones while caring for children, dirty bathrooms, improper discipline due to staff hitting children, staff struggling with behavioral concerns, lack of supervision due to Staff #5 leaving a room unattended, child eating feces, Staff #1 present without a comprehensive background check, and the administrator not using respectful communication. An unannounced visit was conducted on May 21, 2025. This complaint is substantiated for insufficient lighting, dirty bathrooms, improper discipline, and lack of supervision. The two-year-old classroom was too dark to monitor children properly during nap time. The bathroom in the two-year-old and three-year-old classrooms was observed to be unsanitary. Two soiled pull-ups were observed on the floor next to the trash can, which did not have a lid on. There was liquid on the floor around two of the toilets, and two of the toilets were not operational. Soiled clothes were observed on the floor under a sink, one of the sinks was dirty, and pieces of wood trim were leaning against the walls posing a potential hazard for children. Administrator #1 noted there was a recent occurrence in which Staff #7 tapped a child, in which Staff #7 was written up and OCCL was provided with this documentation. Upon entering the facility, Staff #2 let OCCL in, then returned to their classroom, where a staff member had been left alone with six infants. Upon entry into the one-year-old classroom, there were 13 children present with two staff members. A staff member in the Pre-K classroom focused on cleaning tasks, leaving one staff to transition 24 children from lunch to restrooms to nap time. There is no evidence to substantiate this complaint for staff using cellphones, staff struggling with behavioral concerns, a child eating feces, a staff being present without a comprehensive background check, or the administrator not using respectful communication. All staff members interviewed noted cell phones are not permitted within the classrooms, and none were observed at the visit. All staff interviewed noted while there are children with difficult behaviors, they have a system of documentation in place and feel supported by administration. Attendance records review do not indicate any classrooms were left unattended or out of staff-to-child ratio during the altercation with Staff #4 and Staff #5. All staff interviewed denied witnessing or hearing about any children eating feces. Staff #1 was verified to be a staff member that has completed a comprehensive background check and is eligible. All staff interviewed stated Administrator #1 is respectful to both staff and families, noting she is straightforward but professional. Additional concerns noted at this visit include improper staff-to-child ratios in the one-year-old classroom during this visit, and one infant in confining equipment for over 30 minutes. Additional concerns include child attendance records being inaccurate in the infant classroom and staff attendance records being inaccurate in the infant classroom. Cribs and cots were not 18 apart in the infant classroom, two-year-old classroom, and four-year-old classroom. Lesson plans were either not posted or not current in most rooms, and two toilets were not functioning in the two-to-three-year-old classroom. The trash can in the Pre-K classroom needed to be cleaned. An additional concern was a one-year-old child did not have seating available for lunch and was eating on the floor in the classroom. A staff member also noted soap and water was not used during cleaning procedures for the bathrooms.

On April 15, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of improper discipline due to screaming at children, lack of behavioral support for children, improper staff-to-child ratios, administrators not being present 50% of the operating hours, overuse of screentime, and lack of supervision, especially in preschool bathrooms. An investigation was conducted beginning April 23, 2025, and concluding on April 30, 2025. This complaint is substantiated for improper staff-to-child ratios in the four-year-old classroom, overuse of screentime, and lack of supervision. Upon arrival at the facility on April 23, 2025, there were 24 children with Staff #5 during nap time, and the majority of the children were not sleeping, as the 4-year-old classroom and school-age room were combined. According to the attendance record collected at the visit, there were 28 four-year-old and school-age children, with Staff #5 and #7 signed in from 9:01am to 9:20am. When interviewed, Staff #5 admitted that children have been on their tablets and iPads longer than usual due to it being Spring Break. Additionally, Staff #5 stated the children may not have been completely supervised at the bathrooms due to transitioning from lunch to nap time when an incident occurred between Child #1 and Child #2. There is no evidence to substantiate this complaint for improper discipline, lack of behavioral supports, or the administrator not being present. All staff denied witnessing staff screaming at children, and no screaming or inappropriate tones were heard during this visit. The facility uses a three level behavioral management plan, and staff agreed they document any behavioral concerns. The timesheets for Administrator #1 and Staff #1 were collected and show they are both present for an average of 10 hours per day during operating hours. An additional concern noted was that Staff #5 stated they signed Child #1 out early on the attendance records to mak e it appear the classroom was in proper staff-to-child ratio. According to Facility Director #1, administration was never notified of the classroom being over ratio.

Ensure classrooms maintain proper staff-to-child ratios. One teacher was observed leaving the Bach classroom to open the main door. Review Regulation #27 and send a signed acknowledgment to OCCL.

Correction status: Completed · corrected February 25, 2025 · how corrected: Document · correction was due March 19, 2025

Ensure staff files are complete. CPR/FA is needed for Staff #3, 6, 7, 8, and 10. Administration of Medication for Staff #2, 3, 4, 6, and 13. Professional Development Plan for Staff #2 and 10. Annual safe sleep and child abuse/neglect for Staff #10. Orientation for Staff #13. OCCL Health and Safety training for Staff #3, 4, 6, 8, 12, and 13. References for Staff #1, 3, 6, 8, 9, 12, and 13. If they have 1 service letter they will need 2 references. 0 service letters will need 4 references. Adult abuse registry check for Staff #3, 6, 9, and 12. Health appraisal for Staff #8 and 10. Health appraisal with TB for Staff #3, 4, 5, 6, and 9. Release of employment history and service letters for Staff #1, 3, 4, 6, 8.

Correction status: Completed · corrected March 24, 2025 · how corrected: Document · correction was due March 19, 2025

Send 1 week attendance for the Mozart room to OCCL.

Correction status: Completed · corrected March 11, 2025 · how corrected: Document · correction was due March 19, 2025

Post nap cot list for the Plato, Donatello, and Magellan room. This was corrected at the visit.

Correction status: Completed · corrected February 18, 2025 · how corrected: Facility Visit · correction was due March 19, 2025

Post lesson plan in the Magellan classroom. This was corrected at the visit.

Correction status: Completed · corrected February 18, 2025 · how corrected: Facility Visit · correction was due March 19, 2025

Post classroom schedule for the Plato, Donatello, Magellan room. Also, in the Bach room. This was corrected at the visit.

Correction status: Completed · corrected February 18, 2025 · how corrected: Facility Visit · correction was due March 19, 2025

On November 26, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of not notifying the parent/guardian of an injury not providing an injury report, and lack of supervision. An investigation was conducted on December 4, 2024. This complaint is unsubstantiated for not notifying the parent/guardian of an injury or not providing an injury report because LS #1 was provided with three illness reports for Child #1 s loose stools on November 25, 2024. Parent #1 signed all three reports. LS #1 was provided with Child #1 s accident report regarding falling down the playground slide on October 12, 2024. Staff #1 and Staff #3 were witnesses to the incident, and Parent #1 signed the accident report. According to Staff #1 and Administrator #1, this was the only incident regarding the slide. LS #1 collected Child #1 s observation report regarding the biting incident on November 21, 2024. According to Administrator #1, Staff #1, and Facility Director #1, Parent #1 was notified of the bite but refused to sign the observation report. This complaint is unsubstantiated for lack of supervision because the staff present with Child #1 during two injuries witnessed and were aware of how Child #1 got hurt. Staff #1 noted when the bite occurred, the children were separated, and noted they sit with children who are known biters as often as possible to prevent further incidents.

On June 14, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns about not ensuring an interior space designated for children's use is available when the center is in operation and improper staff-to-child ratios in multiple classrooms. An investigation was conducted on June 25, 2024. This complaint is substantiated for improper staff-to-child ratios because two staff members interviewed stated classrooms do go over the ratio but stated it is corrected quickly. All classrooms were within proper staff-to-child ratios during the visit, and the attendance records on June 21, 2024, showed proper ratios. There is no evidence to substantiate this complaint for infants and toddlers crawling or walking in areas of the center not designated for children s use based on interviews with staff members. Staff stated some infants crawl towards the classroom door, but stated they never exit the classroom.

On May 22, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of lack of supervision, not using positive behavior and classroom management techniques, and having insufficient supplies in the three-year-old classroom. There is no evidence to substantiate this complaint for lack of supervision because all staff stated they have never witnessed Child #1 leaving a classroom unattended and will intervene if Child #1 tries to escape. There is no evidence to substantiate this complaint because the center has recently begun implementing its behavior management policy to ensure behaviors are documented and parents are notified. All staff stated the classroom climate is improving based on the changes made thus far. There is no evidence to substantiate this complaint for not having sufficient materials available for the children because sufficient supplies were observed in the three-year-old classroom.

On May 21, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns about not notifying OCCL of an equipment breakdown including but not limited to a lack of working toilets. This complaint is unsubstantiated because although there were sinks in the center that were clogged on May 21, 2024, there were additional sinks within the same classroom that were able to be utilized by the children. This did not impact the availability of running water, working sinks, or working toilets, and would not require notification to OCCL or families. All bathroom sinks and toilets were in working condition at the time of the visit.

On May 8, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns of lack of positive interactions with children, not following lesson plans, overuse of screen time, and staff using cellphones while responsible for caring for children. This complaint is substantiated for staff using cell phones while responsible for caring for children and overuse of screen time as Ms. Patton stated staff on their cell phones and using the television was an issue when she recently arrived at the center to help the new administrator. However, the center was proactive by removing all television remotes from the classrooms and conducting routine cell phone checks. There is no evidence to substantiate this complaint for not following lesson plans or lack of positive interactions based on observation of video footage of staff in the three-year-old classroom. Staff were observed having positive interactions with the children, though the classroom did appear chaotic. Staff interviewed noted there are multiple children in the three-year-old classroom with behavior plans. There is no evidence to substantiate lesson plans not being implemented based on interviews with staff and observation of the classrooms.

Ensure all staff files are complete. Staff #1 needs a DEEDS certificate. Staff #2 needs an eligibility letter and DEEDS certificate. Staff #3 needs their Health and Safety training, DEEDS certificate, and Health appraisal. Staff #4 needs their DEEDS certificate. Staff #5 needs a health appraisal.

Correction status: Completed · corrected April 19, 2024 · how corrected: Document · correction was due March 22, 2024

Ensure child files are complete. Children #10 and 11 need updated health appraisals. Child #10 needs a blood lead screening. Children #14, 21, 22, need updated monthly feeding schedules. Children #16 and 17 need MAR's for their diaper cream, Child #18 needs a developmental plan.

Correction status: Completed · corrected March 22, 2024 · how corrected: Document · correction was due March 22, 2024

Ensure toilet in the two's/three's room is unclogged. This was corrected at the visit.

Correction status: Completed · corrected February 22, 2024 · how corrected: Facility Visit · correction was due February 22, 2024

Ensure infants are placed in their cribs when they fall asleep. One infant fell asleep in a boppy pillow. This was corrected at the visit.

Correction status: Completed · corrected February 22, 2024 · how corrected: Facility Visit · correction was due February 22, 2024

Ensure all infants/one's bottles are labeled. This was corrected at the visit.

Correction status: Completed · corrected February 22, 2024 · how corrected: Facility Visit · correction was due February 22, 2024

On November 16, 2023, a complaint was called into the Child Abuse and Neglect Report Line and was accepted for investigation by the Institutional Abuse Unit (IAU). The Office of Child Care Licensing (OCCL) received the complaint on November 16, 2023, and accepted it for investigation for concerns of improper discipline and failure to report suspected abuse or neglect. A visit was conducted on December 7, 2023. On December 7, 2023, IAU closed their investigation as unsubstantiated. Despite the written statement from Staff #2 of an incident that occurred in the bathroom involving Child #1, there is no other evidence to substantiate this complaint. Camera footage is not available in the bathrooms and written statements from multiple staff deny participating in or observing or using any inappropriate interactions improper discipline with Child #1. When interviewed, Administrator Melanie Witt denied witnessing any improper discipline at the center and stated no staff has reported concerns of improper discipline to her other than Staff #2. IAI Investigator Zuka and LS Hackett conducted a walkthrough of the facility and did not observe any improper discipline. Ms. Witt stated Staff #1 resigned from the facility due to retaliation from the allegation and was never terminated. Child #1 is still enrolled in the program. Written statements were received from three staff members stating they have never witnessed improper discipline within the facility.

The Office of Child Care Licensing (OCCL) received a complaint on September 26, 2023, regarding not following administration of medication requirements. An investigation was conducted on September 29, 2023. This complaint is substantiated for not following administration of medication requirements because based on staff interviews and documentation received, a staff member applied diaper cream to a child without having parent permission.

The Office of Child Care Licensing (OCCL) received complaints on January 11, 2023, and January 12, 2023, regarding the center not being clean; lack of supervision; lesson plans not meeting all requirements; the licensee not ensuring fingerprinting requirements are being followed; the licensee not ensuring using alcohol or a drug that could adversely affect job functions, or having illegal drugs, substances, or a non-prescribed controlled substance is prohibited in the workplace; and staff not following security procedures. An investigation was started on January 18, 2023, and ended on January 31, 2023. Based on the documentation reviewed and interviews with staff, there is no evidence to substantiate the reported allegations. The center, including all bathrooms and diaper changing areas, appeared clean on January 30, 2023. A staff member confirmed a child ran out of the classroom once when a guardian arrived to pick up another child. However, the staff member knew the child had run out of the classroom, and she asked the guardian to bring the child back since she was the only staff member present in the classroom. Lesson plans were complete and met all requirements. Fingerprinting requirements were followed for all staff. No staff appeared to be under the influence of drugs. The staff interviewed affirmed they follow the security procedures. Additionally, the entry and exit doors were locked from the outside. Concerns noted were that current lesson plans were not posted in three classrooms, and a staff member reported screen time activities exceeded one hour per day.

The Office of Child Care Licensing (OCCL) received a complaint on June 30, 2023, regarding allegations of improper discipline and the use of personal cell phones while caring for children. An investigation was conducted on July 12, 2023. There is no evidence to substantiate this complaint based on interviews with Administrator Witt and three staff members. All staff members denied using, witnessing, or hearing of improper discipline such as flicking, slamming children on the ground and in chairs, or barricading children in corners. All staff denied the use of cell phones and watches while children are in care, and stated there is a policy in place regarding usage of personal devices while caring for children. No staff members were observed to be on their cell phones or watches. No improper discipline was observed within the classrooms or on the live camera feed.

The Office of Child Care Licensing (OCCL) received a complaint on May 11, 2023, regarding concerns of discrimination and injuries with no explanation or injury reports. An investigation was conducted on May 16, 2023. There is no evidence to substantiate this complaint based on interviews with staff and documentation received. All incident and observation reports viewed were signed and dated by Parent #1. Staff interviewed stated Child #1 can be physically aggressive toward other students and is sometimes separated from certain children or removed from a situation to prevent injuries. Staff #1 stated she monitors Child #1 frequently and assists Child #1 in completing tasks.

The Office of Child Care Licensing (OCCL) received a complaint on May 4, 2023, regarding allegations of improper staff-to-child ratio and supervision concerns, improper security procedures, and permitting bullying within the facility. An investigation on May 8, 2023, and was completed on May 16, 2023. Based on interviews with staff and documentation received, there is no evidence to substantiate this complaint. According to the attendance records reviewed, the school-age classroom was within the required staff-to-child ratio for the weeks of May 1, 2023, and May 8, 2023. According to Administrator Witt and a staff member interviewed, staff do not let children open the doors and the facility has enough staff to operate. Staff members stated they are attempting to keep Child #1 and #2 separated due to them not getting along, but the children will walk over to talk to each other and are frequently together in their elementary school as well.

Ensure all staff items are complete. Staff #1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, and 14 need their health and safety training. Staff #4, 9, and 6 need their OCCL health appraisal form in file, Staff #4 need their CPR/First Aid and Administration of Medication training (or health and safety training if not giving medication), Staff #12's CPR/FA will expire before license expiration, Staff #3 would need their Administration of Medication certificate or Health/Safety training (if not giving medication).

Correction status: Completed · corrected April 21, 2023 · how corrected: Document · correction was due March 16, 2023

Ensure child files are complete. Children #3, 4, and 11 need blood lead results. Child #5 needs an updated list of immunizations, Child #5 needs an updated health appraisal.

Correction status: Completed · corrected March 2, 2023 · how corrected: Document · correction was due March 16, 2023

Ensure all classroom outlets are covered. This was corrected at the visit.

Correction status: Completed · corrected February 16, 2023 · how corrected: Facility Visit · correction was due February 16, 2023

Ensure the school-age boys and girls bathroom has ventilation fans.

Correction status: Completed · corrected March 17, 2023 · how corrected: Document · correction was due March 16, 2023

Ensure all infants have monthly feeding schedules. Send feeding schedules for the infants in the Aristotle's classroom.

Correction status: Completed · corrected March 17, 2023 · how corrected: Document · correction was due March 16, 2023

Ensure a disposable cover is used when changing diapers. This was corrected at the visit.

Correction status: Completed · corrected February 16, 2023 · how corrected: Facility Visit · correction was due February 16, 2023

The Office of Child Care Licensing received a complaint on October 6, 2022, regarding staff not following diapering procedures, staff not following requirements regarding administration of medication, staff not being truthful when providing information to a parent, and a staff member being impaired while caring for children. Based on the documentation provided and staff interviews this complaint is substantiated for staff not following requirements regarding administration of medication, because Staff #2 who is not certified to administer medication is documented as having done so, the MAR documentation of the dosage for hydrocortisone was not followed, and the MAR did not have the required information. The complaint is also substantiated for staff not following diapering procedures because Staff #1 was not aware children s hands needed to be washed after each diaper change. There is no evidence to substantiate staff not providing truthful information to a parent based on staff interviews regarding the timing of naps and diaper changes. There is no evidence to substantiate staff being impaired while caring for children because Director Hanna stated she has never observed any staff to be impaired and all staff are very attentive and engaging teachers. This specialist did not observe any staff to be impaired at the time of the visit.

OCCL received an email complaint on March 23, 2022, regarding staff not following notification and documentation regarding a child injury. An investigation was conducted and completed on March 23, 2022. There is no evidence to substantiate this complaint based on the administrator s and staff members statements. They were all aware of the procedure the center uses to report accidents or injuries and were not aware of Child #1 being in distress or injured while in care at the center. All injuries are documented and notification is provided to the administrators at the center, the child s parent or guardian, and, when needed, to OCCL.

OCCL received a complaint on February 14, 2022, regarding concerns about not following the infant feeding schedule for a child in care. At the conclusion of an investigation conducted on February 22, 2022, this complaint is substantiated for not providing food and drinks according to the infant s eating habits as outlined in the provided feeding schedule.

Staff files need the following items: - Staff #1 needs two references. Staff #2 needs either 3 more references or a service letter. Staff #3 and 4 need one more reference. Staff #5 needs one more reference or a service letter. Staff #6 needs CPR/First Aid certification. Staff #7 and 8 need references and service letter attempts.

Correction status: Completed · corrected March 7, 2022 · how corrected: Document · correction was due March 11, 2022

Child files need the following items: - Child #8 needs lead test screening results on their health appraisal. Child #12 needs an updated health appraisal.

Correction status: Completed · corrected March 9, 2022 · how corrected: Document · correction was due March 11, 2022

Two holes son the left-hand wall of the Donatello's room need to be patched/painted. Clean the trash can in the Plato's room.

Correction status: Completed · corrected March 1, 2022 · how corrected: Facility Visit · correction was due March 11, 2022

Thermometers were missing in the refrigerators in the Bach room, Aristotle room, and in one refrigerator in the kitchen. Replace these and verify they are 40*F or less.

Correction status: Completed · corrected March 1, 2022 · how corrected: Facility Visit · correction was due March 11, 2022

The intake vent in the Donatello's bathroom needs to be cleaned and repaired. Clean around the faucets and wall with the light switch in both of the Gatsby's bathrooms. This specialist observed both bathrooms had what appeared to be ventilation fans, but are not operational upon inspection. Real, working ventilation fans are needed in both Gatsby's bathrooms. Send a plan of action to fix this and confirmation when complete.

Correction status: Completed · corrected March 10, 2022 · how corrected: Document · correction was due March 11, 2022

The lesson plan in the Plato's room is missing a food/healthy habits and a science activity.

Correction status: Completed · corrected March 1, 2022 · how corrected: Document · correction was due March 11, 2022