Delaware records · New Castle County · New Castle
TEACHABLE MOMENTS
Licensed Large Family Child Care · New Castle, Delaware
Records presented as of November 5, 2026The operation, as the state lists it
- License number
- 1190674
- Operation type
- Licensed Large Family Child Care
- Address
- 634 FIREWOOD LN, New Castle, DE 19720
- Licensed capacity
- 12
- Ages served, as listed
- 8 weeks through 12 years.
- Hours, as listed
- 6:30 AM – 6:30 PM
- State programs listed
- Child Care Food Program;Purchase of Care
Licensing notices on the state's current record
- Recorded intent
- Intent to Place on Warning of Probation
These are the state's own current words for this license, republished as recorded. What each action involves is set out in Delaware's child care licensing regulations.
The record in numbers
| Compliance visits | 4 |
| Complaint investigations | 2 |
| Citations recorded | 10 |
| Citations with correction completed, per the state | 10 |
| Citations with correction still pending, per the state | 0 |
| Record span | August 8, 2022 – July 8, 2026 |
How to read this record
A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.
Record by year
| Year | Visits & investigations | Citations recorded |
|---|---|---|
| 2026 | 1 | 0 |
| 2025 | 1 | 4 |
| 2024 | 1 | 2 |
| 2023 | 1 | 1 |
| 2022 | 2 | 3 |
Visits and investigations, newest first
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On June 11 and June 12, 2026, the Office of Child Care Licensing (OCCL), received complaints regarding Teachable Moments alleging non-compliance with supervision requirements, safe sleep practices and sleeping accommodations, screen time restrictions, expressed breast milk return procedures, meal and snack requirements, water availability, diapering procedures, parent communication standards, pet disclosure requirements, and safety gate installation. An investigation was conducted on June 29, 2026. The complaint is substantiated regarding safe sleep practices, use of screen time, discarding expressed breast milk, not following diapering procedures, improper safety gate installation, not following parent communication standards, lack of supervision and not following meal and snack requirements. Regarding safe sleep, Licensee #1 acknowledged allowing Child #2, a two-month-old infant, on multiple occasions to remain in a car seat while sleeping. Additionally, the nap room door was confirmed to be closed during sleeping hours. Furthermore, sleep checks were conducted every 30 minutes rather than every 15 minutes as required. Regarding screen time, Licensee #1 confirmed Child #1, a one-year-old, was exposed to television on at least one occasion without parental permission, and Child #3, also one year old, was permitted to view television in violation of the prohibition on screen time for children under age two. Regarding expressed breast milk, Licensee #1 admitted to discarding expressed breast milk in amounts less than one ounce. Additionally, Child #2 did not have an infant feeding schedule completed by Parent #2. Regarding diapering, Licensee #1 acknowledged checking diapers every two hours and changing them every two to three hours, rather than checking every hour and changing every two hours as required. Additionally, Child #2 was observed wet in his/her car seat upon parent pick-up, and no daily log from June 11, 2026, was available. Regarding s afety gates, the safety gates remained unmounted as noted at the December 2025 annual compliance review, and one gate was observed propped with a stool. Regarding parent communication, Licensee #1 acknowledged discussing families and enrolled children with other parents and making subjective comments about a child's hair to another parent. Regarding meal and snack requirements, Licensee #1 acknowledged she had previously requested families bring in all liquids, fruits, vegetables, and snacks and had believed this practice was permissible, although she is enrolled in the CACFP program. Licensee #1 also stated menu changes were not documented on the posted menu as required. Regarding lack of supervision, Licensee #1 acknowledged Child #2 was left crying in the nap room behind a closed door without timely intervention. Additionally, sleep checks were conducted every 30 minutes rather than the required 15-minute intervals, and children were monitored with video and audio monitor while sleeping behind a closed door rather than in-person checks. There was no evidence to substantiate allegations regarding the denial of water and food to children and children forced to sit on cots without activity. Licensee #1 stated water and food were available to children at all times, and no evidence to the contrary was established during the investigation. Licensee #1 stated Child #1 was never forced to sit on his/her cot as he/she preferred to sit there at times and stated she encouraged him/her to play with toys and with the other children. There is no evidence to substantiate the allegation regarding informing parents of pets, as the parent handbook provided by Licensee #1 has notification to families regarding pets in the home. However, Licensee #1 did state the dogs were put away during tours due to barking. Additional concerns noted during this visit include not following the daily schedule, as Licensee #1 confirmed the posted schedule was not consistently follow ed as children, including Child #1 and Child #4, were found asleep on more than one occasion at the time of parent pick-up. Licensee #1 noted she followed the children s lead on the daily schedule, sometimes starting nap time late in the afternoon. An additional concern noted during this visit was not maintaining a child s file for three months following the child s departure from the program. Licensee #1 stated she destroyed a child file after they left the program.
4 regulations cited at this visit.
Ensure child files are complete. Submit blood lead screening results for Children #2 and 3. Submit health appraisal for Child #3 to OCCL.
Correction status: Completed · corrected January 14, 2026 · how corrected: Document · correction was due January 15, 2026
Place a foot operated diaper only trashcan in the bathroom and send a picture to OCCL.
Correction status: Completed · corrected January 16, 2026 · how corrected: Document · correction was due December 31, 2025
Submit 15 training hours to OCCL.
Correction status: Completed · corrected January 16, 2026 · how corrected: Document · correction was due January 1, 2026
Submit renewal application by 12/31/2025.
Correction status: Completed · corrected January 16, 2026 · how corrected: Document · correction was due December 31, 2025
2 regulations cited at this visit.
Submit Radon rest results. Current results expired on 5/8/2024.
Correction status: Completed · corrected December 27, 2024 · how corrected: Document · correction was due January 10, 2025
Submit notarized renewal application.
Correction status: Completed · corrected December 27, 2024 · how corrected: Document · correction was due January 10, 2025
1 regulation cited at this visit.
Submit updated rabies information for Rafe.
Correction status: Completed · corrected December 13, 2023 · how corrected: Document · correction was due December 21, 2023
3 regulations cited at this visit.
Ensure child files are complete. Child #3 is missing their lead results. Send in lead results to OCCL.
Correction status: Completed · corrected January 30, 2023 · how corrected: Document · correction was due January 13, 2023
Ensure medication is not visible or accessible to children. This was corrected at the visit.
Correction status: Completed · corrected December 13, 2022 · how corrected: Facility Visit · correction was due January 13, 2023
Ensure renewal packet is submitted 60 days before license expiration. Submit renewal application to OCCL.
Correction status: Completed · corrected January 12, 2023 · how corrected: Document · correction was due January 13, 2023
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
A complaint was received on July 27, 2022, regarding allegations of improper discipline and not following the facility s policies regarding pets. An investigation was conducted on August 3, 2022. There is no evidence to substantiate this complaint for improper discipline or not following the facility s policies regarding pets because both the provider and a school-age child in care stated Ms. Rocco did not yell at a child, but did speak in a raised tone because the child was across the room from the provider. The provider s parent handbook disclosed she has three dogs in the child care home and she stated she did not tell a parent the dogs would not be present while children were in care. There is concern regarding lack of supervision because a child disclosed two occasions when children were behind closed doors in the child care home and the provider was in another area of the home and two children were outside for almost an hour while the rest of the children and the provider were inside the home.
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