Delaware records · Kent County · Camden Wyoming
SHELL'S EARLY LEARNING CENTER - CAMDEN
Licensed Child Care Center · Camden Wyoming, Delaware
Records presented as of November 5, 2026The operation, as the state lists it
- License number
- 1198497
- Operation type
- Licensed Child Care Center
- Address
- 2116 SOUTH DUPONT HIGHWAY, Camden Wyoming, DE 19934
- Licensed capacity
- 102
- Ages served, as listed
- 8 weeks through 12 years.
- Hours, as listed
- 6:30 AM – 5:30 PM
- State programs listed
- Child Care Food Program;Purchase of Care
The record in numbers
| Compliance visits | 7 |
| Complaint investigations | 11 |
| Citations recorded | 31 |
| Citations with correction completed, per the state | 31 |
| Citations with correction still pending, per the state | 0 |
How to read this record
A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.
Record by year
| Year | Visits & investigations | Citations recorded |
|---|---|---|
| 2026 | 1 | 7 |
| 2025 | 7 | 10 |
| 2024 | 3 | 3 |
| 2023 | 4 | 11 |
| 2022 | 2 | 0 |
Visits and investigations, newest first
7 regulations cited at this visit.
Submit updated general liability insurance documentation.
Correction status: Completed · corrected February 18, 2026 · how corrected: Document · correction was due February 17, 2026
Ensure child's attendance is documented to include the exact arrival and departure times. Nine children were present in the three-year-old classroom, but only eight were signed in. This was discussed and corrected when the nineth child was signed in.
Correction status: Completed · corrected February 3, 2026 · how corrected: Facility Visit · correction was due February 3, 2026
Repair or replace the broken safety gate located at the entrance of the four-year-old classroom.
Correction status: Completed · corrected February 25, 2026 · how corrected: Document · correction was due February 17, 2026
Ensure nap equipment is non-absorbent. Replace the ripped nap mats in the four-year-old classroom and two-year-old classroom. This was corrected when the ripped nap equipment was replaced with new nap mats.
Correction status: Completed · corrected February 3, 2026 · how corrected: Facility Visit · correction was due February 3, 2026
Ensure the diaper-changing surface is non-porous. Replace the ripped diaper-changing mat in the three-year-old classroom. This was corrected when the diaper-changing mat was replaced with a new mat. Ensure a foot-activated diaper pail is used to dispose of diapers. The foot-activated diaper pail in the two-year-old classroom needs to be replaced.
Correction status: Completed · corrected February 25, 2026 · how corrected: Document · correction was due February 17, 2026
Ensure the first aid kit is complete. Purchase safety pins.
Correction status: Completed · corrected February 25, 2026 · how corrected: Document · correction was due February 17, 2026
Ensure the renewal application is submitted at least 60 days prior to the license expiration.
Correction status: Completed · correction was due February 17, 2026
1 regulation cited at this visit.
Ensure the licensee, governing body, and employees follow all applicable federal, State, and local laws and regulations. During a complaint investigation on August 6, 2025, Executive Director #1 confirmed to OCCL that Owner #1 was currently in prison for tax issues related to the child care centers. This was discussed and corrected when Executive Director #1 agreed to comply in the future.
Correction status: Completed · corrected August 6, 2025 · how corrected: Facility Visit · correction was due September 5, 2025
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
OCCL s investigation of regulatory non-compliance began after clearance from other agencies was received. On July 29, 2025, and July 31, 2025, the Office of Child Care Licensing (OCCL) received complaints regarding the center not having an accurate health appraisal for a specific staff member onsite, improper discipline, accident/injury procedures, not reporting abuse, and not keeping the center clean. An investigation was conducted on August 6, 2025. The complaint is substantiated for improper discipline because Staff #4 stated she has observed Staff #1 slap children on their hands. She stated she told Staff #1 not to hit the children so hard but rather tap them on their hand. Staff #4 showed a gentle tapping motion on her hand and stated that was how she taps children on their hands. There is no evidence to substantiate for not having an accurate health appraisal onsite because there was a complete health appraisal in Staff #1 s staff file. There is no evidence to substantiate regarding accident/injury procedures, not reporting abuse, and not keeping the center clean due to the staff member possibly urinating and the children noticing because all interviewed staff denied the allegations. A concern noted during the investigation was a staff member was observed on video using her cell phone during nap time while children were still awake.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On July 18, 2025, and July 21, 2025, the Office of Child Care Licensing received complaints regarding allegations of the administrator not using respectful communication with staff members, cell phone usage, the administrator not being present for at least 50% of the hours of operation, lack of supervision, improper discipline, and denying children food. An investigation was conducted on July 24, 2025. The complaint is substantiated for cell phone usage because Administrator #1 and staff members admitted to staff members participating in personal activities and using a cell phone while providing care to children. There is no evidence to substantiate regarding the administrator not using respectful communication with staff members, the administrator not being present for at least 50% of the hours of operation, lack of supervision, improper discipline, and staff denying children food because staff denied the allegations.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On June 11, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding possible improper discipline, accident/injury procedures, and not providing truthful information. An investigation was conducted on June 18, 2025. The complaint is substantiated for accident/injury procedures because Child #1 received an injury to his head, but his parents were not immediately notified. There is no evidence to substantiate for improper discipline and not providing truthful information because staff denied the allegations.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On February 14, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding not having supplies, lack of supervision, and respectful communication. An investigation was conducted on February 20, 2025. There is no evidence to substantiate this complaint regarding not having supplies because six of seven staff interviewed staff denied the allegations and LS #1 observed an abundance of food and supplies available at the center. There is no evidence to substantiate for lack of supervision because proper supervision was observed, children were observed engaged in age-appropriate activities, and staff denied the allegations. There is no evidence to substantiate for lack of respectful communication because most staff denied the allegation and no elaboration of an affirmative answer was provided.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On January 27, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding meals and snacks, sanitation, and staffing for administrator and teacher trained in the day-to-day operations after 4:00 pm. An investigation was conducted on February 4, 2025. There is no evidence to substantiate for insufficient meals and snacks because staff denied the allegations and LS #1 observed an abundance of food available at the center. Additionally, LS #1 observed lunch served to the children that followed the appropriate meal pattern requirements. There is no evidence to substantiate for lack of sanitation because Administrator #1 stated the center keeps an overstock of supplies and if they run out, she will purchase more. Additionally, LS #1 observed the required cleaning materials in each classroom as well as additional supplies in the staff cabinets and the equipment and surfaces appeared to be clean. There is no evidence to substantiate for inappropriate staffing for administrator and teacher trained in the day-to-day operations after 4:00 pm because staff denied the allegations and LS #1 observed a completed Training Record for Staff Member Trained in Day-to-Day Operations for both Staff #2 and Staff #3 who are present at the facility after the administrator leaves.
9 regulations cited at this visit.
Ensure staff files are complete. Eleven staff need a professional development plan. One staff member needs annual review of safe sleep. Five staff members need orientation. Two staff members need to complete the Health and Safety Training for Child Care Professionals. One staff member needs two references. One staff member needs an adult abuse registry check. Three staff members need an adult health appraisal with TB results. One staff member needs an adult health appraisal. Four staff members need service letters.
Correction status: Completed · corrected February 19, 2025 · how corrected: Document · correction was due February 18, 2025
Enusre staff attendance is documented upon arrival and departure. One staff member failed to sign into the three-year-old classroom. This was corrected when the staff member's attendance was documented on the attendance record.
Correction status: Completed · corrected February 4, 2025 · how corrected: Facility Visit · correction was due February 4, 2025
Ensure child files are complete. One child needs a development plan. Two children need infant feeding schedules.
Correction status: Completed · corrected February 11, 2025 · how corrected: Document · correction was due February 18, 2025
Remove the ripped carpet from the three-year-old classroom.
Correction status: Completed · corrected February 4, 2025 · how corrected: Document · correction was due February 18, 2025
Ensure the freezer is at 0 degrees F or colder. The thermometer in the freezer/fridge combo read 10 degrees F. The thermometer was replaced and the new thermometer read 5 degrees F.
Correction status: Completed · corrected February 6, 2025 · how corrected: Document · correction was due February 18, 2025
Replenish the mulch in the fall zone areas.
Correction status: Completed · corrected March 7, 2025 · how corrected: Document · correction was due February 18, 2025
Replace the broken diaper pail in the one-year-old classroom.
Correction status: Completed · corrected February 17, 2025 · how corrected: Document · correction was due February 18, 2025
Ensure lesson plans contain daily opportunities for physical, social-emotional, language/literacy, and cognitive development. the two-year-old classroom was missing social/emotional and cognitive activities. The three-year-old classroom was missing daily physical activities. the one-year-old classroom was missing daily cognitive activities.
Correction status: Completed · corrected February 11, 2025 · how corrected: Document · correction was due February 18, 2025
Ensure the renewal application is submitted at least 60 days prior the license expiration. Renew the State of Delaware business license.
Correction status: Completed · corrected March 14, 2025 · how corrected: Document · correction was due February 18, 2025
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On October 21, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding meals and snacks, an insect infestation, and not having paper towels. An unannounced investigation was conducted on October 29, 2024. There is no evidence to substantiate this complaint for meals and snacks because staffed denied the allegations and a menu was observed containing a variety of foods. Additionally, leftover grilled cheese and fruit from lunch were observed. There is no evidence to substantiate for an insect infestation because staff denied the allegation and LS #1 did not observe any bugs or ants. There is no evidence to substantiate for not having paper towels because Administrator #1 stated they keep an overstock and if they run out, she will purchase more. Additionally, LS #1 observed paper towels in the classrooms and an extra supply in a supply cabinet.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing received two complaints on June 28, 2024, and July 1, 2024, regarding the center not having toilet paper and paper towels, having an ant infestation, not following the food policy, and not being respectful to children and staff members. An investigation was conducted on July 3, 2024. There is no evidence to substantiate this complaint because all staff members who were interviewed stated they had not heard any staff member or any administrator yelling at children or other staff members. Additionally, the staff members stated that they did not know of any child in care who was allergic to cheese. Also, during the investigation, LS #1 observed toilet paper and paper towels in the storage cabinet, classrooms, and bathrooms. LS #1 did not observe any ants in the center during the visit.
3 regulations cited at this visit.
Ensure children's files are complete. Child #8 & #11 need Blood Lead Screening results.
Correction status: Completed · corrected March 21, 2024 · how corrected: Document · correction was due March 15, 2024
Ensure floors, walls , counter surfaces, toilets are cleanable and in good repair. The wall near the quiet cube in the 2's classroom is peeling. Please send a picture of the wall corrected.
Correction status: Completed · corrected March 21, 2024 · how corrected: Document · correction was due March 15, 2024
Ensure a completed renewal application is submitted at least 60 days before license expiration. Provider submitted renewal application at visit. Ensure State Business License is current. Please send a copy of current business license.
Correction status: Completed · corrected February 21, 2024 · how corrected: Document · correction was due March 15, 2024
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing (OCCL) received a complaint on November 30, 2023, regarding parents not being notified that their child had been exposed to a contagious disease or condition. An investigation was conducted on December 12, 2023. This complaint is unsubstantiated because the licensing specialists observed the notification posted.
1 regulation cited at this visit.
Ensure to have on site confidential paperwork and accessible for each staff member working at the center. Two staff members who works at another center owned by the licensee were present in the four-year-old classroom and the infant classroom. There paperwork were not accessible at this location. (This was corrected when the ECA agreed)
Correction status: Completed · corrected February 27, 2023 · how corrected: Facility Visit · correction was due February 27, 2023
1 regulation cited at this visit.
Ensure staff-to-child ratio is maintained at all times. One staff member was alone with 11 children, the youngest was three-years-old. A three-year-old who was assigned to the three-year-old classroom, was observed in the two-year-old classroom
Correction status: Completed · corrected February 22, 2023 · how corrected: Facility Visit · correction was due February 22, 2023
9 regulations cited at this visit.
Have the early childhood administrator submit for infant/toddler and school-age specialization.
Correction status: Completed · corrected March 10, 2023 · how corrected: Document · correction was due March 3, 2023
Ensure staff-to-child ratio is maintained at all times through qualified and eligible staff. Staff #6 was observed alone with nine four-year-old children. Staff #10, an early childhood intern, was observed alone with three infant children.
Correction status: Completed · corrected February 14, 2023 · how corrected: Facility Visit · correction was due February 14, 2023
Ensure staff are fingerprinted and determined eligible prior to working at the facility. Staff #6 and Staff #4 must be fingerprinted.
Correction status: Completed · corrected February 16, 2023 · how corrected: Document · correction was due March 3, 2023
Ensure staff files are complete. Staff #1 needs first aid, an eligibility letter, and service letter. Staff #2 needs OCCL's health and safety training, two references, and service letters. Staff #3 needs one reference and service letters. Staff #4 needs fingerprint receipt and criminal history determination. Staff #5 needs a health appraisal with TB. Staff #6 needs fingerprint receipt, criminal history determination, a health appraisal with TB, and service letters. Staff #7 needs criminal history determination and service letters. Staff #8 needs a health appraisal with TB, release of employment history that matches the resume on file, and corresponding service letters. Staff #9 needs a service letter.
Correction status: Completed · corrected March 14, 2023 · how corrected: Document · correction was due March 3, 2023
Ensure child files are complete. Child #1 needs emergency transportation. Child #7 and Child #8 need lead test results. Child #10 needs a health appraisal and an updated infant feeding schedule.
Correction status: Completed · corrected March 7, 2023 · how corrected: Document · correction was due March 3, 2023
Ensure cubby/ personal items are not touching. This was discussed and corrected in the two-year-old classroom and three-year-old classroom. Air fresheners are prohibited. This was discussed and agreed to comply when they were removed from two classrooms.
Correction status: Completed · corrected February 14, 2023 · how corrected: Facility Visit · correction was due February 14, 2023
Ensure fall zones have the required amount of mulch. Ensure gates are self-closing. Repair or replace the self-closing mechanism for one gate.
Correction status: Completed · corrected March 7, 2023 · how corrected: Document · correction was due March 3, 2023
Replace the torn diaper mats in the one-year-old and infant classroom. Pull ups are being changed in the three-year-old classroom. Provide all diaper changing items to the classroom.
Correction status: Completed · corrected March 14, 2023 · how corrected: Document · correction was due February 14, 2023
Ensure the application is submitted at least 60 days prior to license expiration.
Correction status: Completed · corrected February 14, 2023 · how corrected: Document · correction was due February 14, 2023
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing received a complaint on October 24, 2022, regarding lack of supervision and not following the center policies regarding video footage. An investigation began on November 3, 2022, and concluded on November 10, 2022. There is no evidence to substantiate this complaint for lack of supervision because observed video footage shows proper supervision was maintained by Staff #2 and Staff #3 during the incident. There is no evidence to substantiate this complaint for not following the center policies regarding video footage because the handbook does not state parents can view the video recordings.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
OCCL received a complaint on April 28, 2022, regarding not meeting the child s needs. An investigation was conducted on May 6, 2022. There is no evidence to substantiate this complaint because all staff interviewed were unaware of an incident requiring attention with Child #1 while he was in care.
A complaint investigation. The state recorded no result word for this investigation, and the investigator's conclusion follows.
The state recorded no written conclusion for this investigation.
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