GROW & LEARN CHILDCARE CENTER

Ensure all staff files are complete. Two reference letters are needed for Staff #2, 7, and 13. One reference letter is needed for Staff #1, 14, and 22. A health appraisal with Tb results is needed for Staff #1, 7, 12, and 13. Service letters are needed for Staff #8 and 13. CPR/First aid certificates are needed for Staff #7 and 10. Administration of medication is needed for Staff #2 and 24. Date of hire is needed for Staff #2 and 24.

Correction status: Completed · corrected May 30, 2023 · how corrected: Document · correction was due April 14, 2023

On September 6, 2022, OCCL received a complaint regarding improper staff-to-child ratio and exceeding the measured room capacity. An investigation began on September 7, 2022, and concluded on September 9, 2022. There was no evidence to substantiate this complaint for improper staff-to-child ratio because the staff stated the center hired staff to remain in ratio, adjusted operation times to accommodate staffing, correct staff-to-child ratio was observed during the complaint visit, and the attendance sheets reflected accurate ratio. There is no evidence to substantiate this complaint for exceeding the measured room capacity because all attendance sheets for the Pre-K room reflected less than 23 children were present at any time which is maximum number of children the room is approved to have.

On September 2, 2022, OCCL received a complaint regarding improper discipline, disrespectful communication, and allowing children to watch inappropriate content during screen time. An investigation began on September 7, 2022, and concluded on September 9, 2022. There was no evidence to substantiate this complaint for improper discipline because the staff stated the owner does not yell or scream at children but has a stern tone. There is no evidence to substantiate disrespectful communication because the staff stated the owner does not yell or scream at staff. There is no evidence to substantiate this complaint for inappropriate content being shown to children because the staff stated children are only watching Disney movies and are not exposed to adult television shows or movies with adult content.

On August 15, 2022, OCCL received a complaint regarding a staff member drinking an alcoholic beverage in the classroom. An investigation began on August 17, 2022, and concluded on August 25, 2022. This complaint is substantiated for a staff member drinking while working with children because multiple staff observed the staff drinking the alcoholic beverage, the staff member told others she was drinking, the can was found in the center by the administrator, and video footage was observed of the staff drinking while children were in care. Once this information was brought to the owner s attention, the staff member was immediately fired.

On August 12, 2022, OCCL received a complaint regarding disrespectful communication between staff. An investigation began on August 17, 2022, and concluded on August 25, 2022. This complaint is substantiated for disrespectful communication between staff because multiple staff, including the staff involved, stated two staff were yelling at each other while children were in care. One of these staff members submitted her resignation date, but was dismissed prior to that date.

On August 11, 2022, OCCL received a complaint regarding staff vaping while children were in care, staff using their cell phones while caring for children, and lack of supervision. An investigation began on August 17, 2022, and concluded on August 22, 2022. This complaint is substantiated for staff using their cell phones and lack of supervision because staff stated cell phone use has been an ongoing problem while caring for children. This complaint is substantiated for staff vaping because the administrator and other staff members stated they observed staff vaping while on the premises, inside classrooms, and while caring for children. The administrator who was present during these incidents was fired.

On August 9, 2022, OCCL received a complaint regarding the center being too hot, the staff being too young to be alone with children, lack of sanitation, and there not being qualified staff in the center after 3:30 pm. An investigation began on August 10, 2022, and concluded on August 22, 2022. This complaint is substantiated for having unqualified staff working with children because the former administrator assigned an aide to work alone with children on August 1 and August 5 as shown on attendance records. Subsequently, the administrator's employment has been terminated and the staff received her qualifications certificate and may now be left alone with children. There is no evidence to substantiate this complaint for lack of air conditioning when the building is hot because the staff stated the center felt fine, the temperature never rose above 72 degrees, and when the specialist checked the temperature on two separate days the temperature was no higher than 72 degrees in the building. There is no evidence to substantiate not following COVID protocols and proper sanitizing because the staff stated they cleaned and sanitized the classrooms and bathrooms daily. In addition, the center closed the classroom affected by COVID. A concern noted was a fan was in use within children s reach.