Delaware records · New Castle County · New Castle
HELPING HANDS FAMILY CHILDCARE, LLC
Licensed Large Family Child Care · New Castle, Delaware
Records presented as of November 5, 2026The operation, as the state lists it
- License number
- 1266768
- Operation type
- Licensed Large Family Child Care
- Address
- 4 CAPO LANE, New Castle, DE 19720
- Licensed capacity
- 12
- Ages served, as listed
- 6 weeks through 12 years.
- Hours, as listed
- 7:30 AM – 5:00 PM
- State programs listed
- Child Care Food Program;Purchase of Care
The record in numbers
| Compliance visits | 5 |
| Complaint investigations | 0 |
| Citations recorded | 15 |
| Citations with correction completed, per the state | 15 |
| Citations with correction still pending, per the state | 0 |
| Record span | January 4, 2023 – January 12, 2026 |
How to read this record
A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.
Record by year
| Year | Visits & investigations | Citations recorded |
|---|---|---|
| 2026 | 1 | 2 |
| 2025 | 1 | 4 |
| 2024 | 1 | 4 |
| 2023 | 2 | 5 |
Visits and investigations, newest first
2 regulations cited at this visit.
Ensure child files are complete. Child #10 needs updated physical
Correction status: Completed · corrected February 5, 2026 · how corrected: Document · correction was due February 6, 2026
Please send an infant feeding statement to OCCL for February Child no longer enrolled
Correction status: Completed · corrected February 5, 2026 · how corrected: Document · correction was due February 6, 2026
4 regulations cited at this visit.
Ensure child files are complete. Child #2 and #11 need lead screening. Child #8 needs updated health appraisal.
Correction status: Completed · corrected January 28, 2025 · how corrected: Document · correction was due February 7, 2025
Ensure a radon test is completed every five years.
Correction status: Completed · corrected February 7, 2025 · how corrected: Document · correction was due February 7, 2025
Ensure an electrical inspection is complete every three years.
Correction status: Completed · corrected January 10, 2025 · how corrected: Document · correction was due February 7, 2025
Ensure staff files are complete. Staff #2 needs CPR/FA. Staff #5 needs OCCL Health and Safety training.
Correction status: Completed · corrected February 7, 2025 · how corrected: Document · correction was due February 7, 2025
4 regulations cited at this visit.
Submit Parents-Right-to-Know log.
Correction status: Completed · corrected January 31, 2024 · how corrected: Document · correction was due February 23, 2024
Submit lead test results and immunizations for Child #8.
Correction status: Completed · corrected January 31, 2024 · how corrected: Document · correction was due February 23, 2024
Submit CPR/First Aid Certification for assistant and licensee. Submit Health and Safety training for assistant.
Correction status: Completed · corrected January 31, 2024 · how corrected: Document · correction was due February 23, 2024
Submit notarized back page of the renewal application.
Correction status: Completed · corrected January 26, 2024 · how corrected: Document · correction was due February 2, 2024
1 regulation cited at this visit.
Annual training hours must be submitted at least 30 days before your license expires. Training hours are needed for Staff #1, #2, and #3.
Correction status: Completed · corrected March 14, 2023 · how corrected: Document · correction was due February 13, 2023
4 regulations cited at this visit.
Ensure all child files are complete. Children #1, 2, 3, 7, 8, and 9 need current health appraisals with immunization records. Children #1, 2, 7, 8, and 9 need blood lead screening results. Children #6 and 7 need days of attendance and hours of attendance added to the emergency card. Child #10 needs hours of attendance added to the emergency card. Child #6 needs an infant feeding schedule.
Correction status: Completed · corrected March 14, 2023 · how corrected: Document · correction was due February 10, 2023
Ensure all gates are securely installed into the wall using hardware. The gate between the dining room and hallway needs to be installed using hardware.
Correction status: Completed · corrected March 14, 2023 · how corrected: Document · correction was due February 10, 2023
Ensure to submit a current insurance document for the child care and car used for transporation.
Correction status: Completed · corrected January 30, 2023 · how corrected: Document · correction was due February 10, 2023
Staff #1, 2, and 3 need eligibility letters. Staff #3 needs a current CPR/First aid certificate. Staff #4 needs service letters, a health appraisal with TB, an eligibility letter, an adult abuse registry check, a job description, and a signed orientation.
Correction status: Completed · corrected March 14, 2023 · how corrected: Document · correction was due February 10, 2023
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