Delaware records · Kent County · Dover
RIVERS OF LEARNING ACADEMY, LLC
Licensed Large Family Child Care · Dover, Delaware
Records presented as of November 5, 2026The operation, as the state lists it
- License number
- 1358847
- Operation type
- Licensed Large Family Child Care
- Address
- 1344 FORREST AVENUE, Dover, DE 19904
- Licensed capacity
- 12
- Ages served, as listed
- 6 weeks through Kindergarten.
- Hours, as listed
- 6:30 AM – 5:00 PM
- State programs listed
- Child Care Food Program
The record in numbers
| Compliance visits | 3 |
| Complaint investigations | 1 |
| Citations recorded | 29 |
| Citations with correction completed, per the state | 29 |
| Citations with correction still pending, per the state | 0 |
| Record span | January 17, 2025 – October 14, 2026 |
How to read this record
A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.
Record by year
| Year | Visits & investigations | Citations recorded |
|---|---|---|
| 2026 | 2 | 9 |
| 2025 | 2 | 20 |
Visits and investigations, newest first
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On October 2, 2026, the Office of Child Care Licensing received a complaint regarding improper staff-to-child ratio. An investigation was conducted on October 5, 2026. The allegation of improper staff-to-child ratio is substantiated because the Reporter provided a monitoring report from September 30, 2026, showing Provider #1 was alone with eight children, from toddler to pre-school. Additional non-compliances cited at the visit were staff attendance due to no attendance records being completed for the week of September 23, 2026, and an incomplete staff file for Aide #1.
9 regulations cited at this visit.
Ensure staff files are complete. Two staff members need CPR and first aid certification on file. One staff member needs a date of hire, 2 references, a release of employment history, service letter attempts, or for more references, a health appraisal on OCCL s form, TB results, a letter of eligibility, adult abuse registry check, child abuse reporting law, a job description, completed orientation, OCCL's health and safety for childcare professionals training, child abuse and neglect certificate.
Correction status: Completed · corrected July 30, 2026 · how corrected: Document · correction was due August 7, 2026
Ensure newly enrolled children are added to the parents' right-to-know log. Five children need to have the log completed by their parents.
Correction status: Completed · corrected July 9, 2026 · how corrected: Document · correction was due August 7, 2026
Ensure child files are complete. Three children need health appraisals on file, two children need immunization records on file, and one child needs blood lead results on file.
Correction status: Completed · corrected July 30, 2026 · how corrected: Document · correction was due August 7, 2026
Ensure safety hazards are not accessible and that walls and ceilings are in good repair. The second room's ceiling is falling and peeling; repair or replace it to ensure it is cleanable and intact. The infant room wall is peeling; repair and/or replace it so it is cleanable. The heater paint is peeling off, leaving flakes on the floor. Repair the peeling paint and sweep up the paint flakes.
Correction status: Completed · corrected July 30, 2026 · how corrected: Document · correction was due August 7, 2026
Ensure that the food stored is dated and labeled. Foods in the freezer and refrigerator need dates open or expiration dates, and contents.
Correction status: Completed · corrected July 9, 2026 · how corrected: Document · correction was due August 7, 2026
Ensure the sandbox is covered or remove the sand.
Correction status: Completed · corrected July 30, 2026 · how corrected: Document · correction was due August 7, 2026
Ensure that rest equipment is labeled infant and that other equipment is not labeled. Ensure that the rest equipment is not touching when stored. The toddler's rest equipment and bedding are touching.
Correction status: Completed · corrected July 9, 2026 · how corrected: Document · correction was due August 7, 2026
Ensure T straps in high chairs are in use while a child is sitting in the chair. Ensure walkers are used only when prescribed by a doctor. Ensure plastic and Styrofoam are not accessible to the children. The specialists observed 3 children in high chairs with no T straps in use. The specialist observed a child in a walker. The specialist observed children eating from Styrofoam bowls. There is an unsecured plastic cover over a window.
Correction status: Completed · corrected July 30, 2026 · how corrected: Document · correction was due August 7, 2026
Ensure a renewal application is submitted 60 days prior to license expiration.
Correction status: Completed · corrected August 5, 2026 · how corrected: Document · correction was due July 17, 2026
5 regulations cited at this visit.
Ensure a Parent's Right to Know Log is completed by tours and enrolled families.
Correction status: Completed · corrected August 26, 2025 · how corrected: Document · correction was due July 18, 2025
Ensure child files are complete. Two children need blood lead screenings, and one child needs an updated health appraisal. One child needs an infant feeding plan.
Correction status: Completed · corrected July 30, 2025 · how corrected: Document · correction was due July 18, 2025
Ensure staff files are complete. Two staff members require one reference letter and the results of an adult abuse registry check. One staff member needs a job description.
Correction status: Completed · corrected July 30, 2025 · how corrected: Document · correction was due July 18, 2025
Ensure that annual training is submitted 30 days before license expiration for the Provider and assistant.
Correction status: Completed · corrected August 28, 2025 · how corrected: Document · correction was due August 1, 2025
Ensure a renewal application is submitted 60 days before license expiration.
Correction status: Completed · corrected July 25, 2025 · how corrected: Document · correction was due July 25, 2025
15 regulations cited at this visit.
Ensure staff files are completed. Two staff need references. Two staff need a release of employment histories. Two staff need service letter attempts. Two staff need health appraisals and TB results. Four staff need adult abuse registry checks. Two staff need Child abuse and neglect reporting law reviews. Four staff need job descriptions. One staff needs OCCL's Health and Safety training, child abuse and neglect certificate, administration of medication certificate, CPR, and First Aid training.
Correction status: Completed · corrected April 2, 2025 · how corrected: Document · correction was due February 7, 2025
Post emergency phone numbers for ambulance or emergency medical services, police, fire departments (911); the Poison Control Center; and the 24-Hour Child Abuse Report Line (currently 1-800-292-9582).
Correction status: Completed · corrected April 2, 2025 · how corrected: Document · correction was due February 7, 2025
Ensure that tours and enrolled families complete the Parent's Right to Know Log and that the tours and enrollments receive the Parent's Right to Know form.
Correction status: Completed · corrected April 2, 2025 · how corrected: Document · correction was due February 7, 2025
Ensure child files are complete. Three children need a health appraisal, blood lead screening, Parent's Right to Know notice on file, and permission to sleep in another area. One child needs immunizations on file. One child needs medication permission. Four children need emergency transportation permission.
Correction status: Completed · corrected April 2, 2025 · how corrected: Document · correction was due February 7, 2025
Ensure daily logs for children under one are completed. The visit began at 9:35 a.m., the log was viewed at 10:51 a.m. The infant was awake at the beginning of the visit. The log states the infant started sleeping at 8:40 a.m. with no sleep checks.
Correction status: Completed · corrected April 2, 2025 · how corrected: Document · correction was due February 7, 2025
Ensure medications and cords are out of reach. An ointment was stored on the bottom shelf of the diaper-changing area, and a radio with a cord was accessible to children.
Correction status: Completed · corrected January 17, 2025 · how corrected: Facility Visit · correction was due February 7, 2025
Ensure heat shields on the baseboard heater are intact in the diaper changing area.
Correction status: Completed · corrected April 2, 2025 · how corrected: Document · correction was due February 7, 2025
Ensure walls are in good repair. THe bathroom tiles on the wall near the floor have come off.
Correction status: Completed · corrected April 2, 2025 · how corrected: Document · correction was due February 7, 2025
A licensee shall at least have a properly installed, battery-operated working smoke alarm. A licensee shall complete a monthly fire prevention inspection and post the current report in a visible space. No inspections have been accomplished since opening.
Correction status: Completed · corrected April 2, 2025 · how corrected: Document · correction was due February 7, 2025
Ensure the refrigerator is at 40 degrees Fahrenheit. Food items must be correctly labeled with the contents and date of preparation. Food must be stored in closed or sealed containers labeled with the contents and expiration date. The refrigerator was at 42 degrees Fahrenheit; food was stored with no label of contents, expiration date, or lid.
Correction status: Completed · corrected April 2, 2025 · how corrected: Document · correction was due February 7, 2025
Ensure a child's rest equipment is labeled with the child's name or assigned chart number unless cleaned and disinfected after each use.
Correction status: Completed · corrected April 2, 2025 · how corrected: Document · correction was due February 7, 2025
A licensee shall ensure staff and children's hands are washed with liquid soap and running water, even if gloves are worn. Paper towels or a mechanical hand dryer are used. Before and after eating or handling food, giving medications, and toileting or diapering, the infant's hands were not washed after diapering, the toddler's hands were not washed before eating lunch, and the provider's hands were not washed after handling food.
Correction status: Completed · corrected January 17, 2025 · how corrected: Facility Visit · correction was due January 17, 2025
Ensure disposable diapers are placed in a foot-activated trashcan that is used only for diapers. This trashcan must be within arm's reach of the changing area, lined with a plastic bag, and sanitized daily. There was no foot-activated trash can available. The diaper was closed and left on the changing table, and the used disposable covers were not removed. The diaper changing area was not sanitized or disinfected after.
Correction status: Completed · corrected April 2, 2025 · how corrected: Document · correction was due February 7, 2025
A parent or guardian provides a written feeding statement listing the foods and drinks, including specific formula or breast milk, an infant eats or drinks. This schedule must be updated monthly and as needed;
Correction status: Completed · corrected April 2, 2025 · how corrected: Document · correction was due February 7, 2025
Ensure the State business license is updated yearly unless tax-exempt verification is provided.
Correction status: Completed · corrected April 2, 2025 · how corrected: Document · correction was due February 7, 2025
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