Delaware records · New Castle County · New Castle
DEL FAMILY DAYCARE
Licensed Large Family Child Care · New Castle, Delaware
Records presented as of November 5, 2026The operation, as the state lists it
- License number
- 1362051
- Operation type
- Licensed Large Family Child Care
- Address
- 221 E ROOSEVELT AVE, New Castle, DE 19720
- Licensed capacity
- 12
- Ages served, as listed
- 6 weeks through 12 years.
- Hours, as listed
- 7:30 AM – 7:00 PM
- State programs listed
- Purchase of Care
- Conditions recorded by the state
- Variance
The record in numbers
| Compliance visits | 5 |
| Complaint investigations | 1 |
| Citations recorded | 11 |
| Citations with correction completed, per the state | 11 |
| Citations with correction still pending, per the state | 0 |
| Record span | September 19, 2022 – August 28, 2026 |
How to read this record
A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.
Record by year
| Year | Visits & investigations | Citations recorded |
|---|---|---|
| 2026 | 2 | 1 |
| 2025 | 1 | 3 |
| 2024 | 1 | 2 |
| 2023 | 1 | 4 |
| 2022 | 1 | 1 |
Visits and investigations, newest first
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On August 13, 2026, the Office of Child Care Licensing (OCCL) received a complaint alleging a lack of supervision, children playing in unlicensed areas, children being left with a potentially unapproved person, inadequate supervision, improper procedures during swimming, improper use of safety restraints during transportation, failure to respect children s needs during toilet training, use of a potty chair outside the bathroom, improper use of screen time, and failure to follow the termination policies in the parent handbook. An investigation was conducted on August 21, 2026. Based on the interviews conducted during the investigation this complaint is substantiated for leaving a child with an unapproved person because Provider #1 stated the family was late picking up Child #1 and Provider #1 needed to leave, so Child #1 was left with Relative #1 briefly until Parent #2 arrived. Provider #1 stated Relative #1 was not physically impaired and could provide proper care for the children. Relative #1 had completed a comprehensive background check and was determined eligible but did not have a health appraisal on file. Provider #1 stated moving forward Relative #1 will not provide care for the children and will have a health appraisal completed. This complaint is also substantiated for use of potty chairs outside of the bathroom because Provider #1 stated the potty chairs were sometimes used in the hallway outside of the bathroom, but noted the children had privacy. Based on the interviews conducted and the documents collected during the investigation, there is no evidence to substantiate the allegation that the termination policies in the parent handbook were not followed. Provider #1 stated Parent #1 withdrew their children from the program. Provider #1 stated a text message was sent to Provider #1 on December 4, 2025, stating that the children would not return. Based on the interviews conducted during the investigation, there is no evidence to substantiate the allegation that children played in unlicensed areas without supervision. Provider #1 and Assistant #1 both stated the children did not go upstairs alone. Provider #1 stated that the children went upstairs with Provider #1 to visit the pet bird, but never went upstairs without qualified, adult supervision. Based on the interviews conducted during the investigation, there is no evidence to substantiate the allegation of inadequate supervision or improper procedures during swimming. Provider #1 and Assistant #1 both stated they were in the pool and remained within arm s reach of the children during swimming activities. Provider #1 noted if Assistant #1 was in the pool with the children, they sometimes sat on the outside of the pool but remained available. Provider #1 also noted all children wore life vests while swimming. Based on the interviews conducted during the investigation, there is no evidence to substantiate the allegation regarding the improper use of safety restraints during transportation. Provider #1 and Assistant #1 stated they did not provide transportation during child care hours. Provider #1 and Assistant #1 stated children rode in Provider #1 s vehicle during a family outing to an amusement park on a weekend, and this was not part of licensed care being provided. Provider #1 stated the children wanted to ride with Provider #1, and their parents installed the car seats in Provider #1 s vehicle. Based on the interviews conducted during the investigation, there is no evidence to substantiate the allegation that the children s needs were not respected during toilet training. Provider #1 and Assistant #1 stated Child #1 was not ready for toilet training and did not show an interest in using the potty chair or toilet, noting Child #1 did not let them know when they needed to use the bathroom, and stating Child #1 had accidents frequently while wearing underwear and was changed as needed. Based on the interviews conducted during the investigatio n, there is no evidence to substantiate the allegation of improper use of screen time. Provider #1 and Assistant #1 stated that the television was used to play music and songs during the day and at nap time, and denied showing any shows or movies to children that were not educational or appropriate.
1 regulation cited at this visit.
Ensure all household members have health appraisal and TB screening results. Send documents for one new family member to OCCL.
Correction status: Completed · corrected August 24, 2026 · how corrected: Document · correction was due September 18, 2026
3 regulations cited at this visit.
Ensure child files are complete. Child #1 needs an updated health appraisal. Send a copy to OCCL by October 9, 2025.
Correction status: Completed · corrected September 11, 2025 · how corrected: Document · correction was due October 9, 2025
Ensure pet vaccinations are up to date. The dog needs an updated rabies vaccination. Send to OCCL by October 9, 2025.
Correction status: Completed · corrected October 3, 2025 · how corrected: Document · correction was due October 9, 2025
Ensure a completed renewal application is submitted to OCCL 60 days before license expiration. Send to OCCL by October 9, 2025.
Correction status: Completed · corrected October 1, 2025 · how corrected: Document · correction was due October 9, 2025
2 regulations cited at this visit.
Ensure monthly evacuation drills are documented and practiced from all exits during different times. Send documentation to OCCL by October 10, 2024
Correction status: Completed · corrected September 27, 2024 · how corrected: Document · correction was due October 11, 2024
Ensure the completed application is submitted 60 days before the license expires.
Correction status: Completed · corrected September 6, 2024 · how corrected: Facility Visit · correction was due September 6, 2024
4 regulations cited at this visit.
Ensure child files are compete. Child # 5 needs infant feeding schedule. Child #7 needs health appraisal and lead results. Send documentation to OCCL.
Correction status: Completed · corrected September 17, 2023 · how corrected: Document · correction was due October 15, 2023
Obtain parent permission for routine for routine outings. Send documentation to OCCL.
Correction status: Completed · corrected September 8, 2023 · how corrected: Document · correction was due October 15, 2023
Ensure rabies vaccination is on file for all dogs. Please send Lunar's updated rabies paperwork.
Correction status: Completed · corrected September 27, 2023 · how corrected: Document · correction was due October 15, 2023
Ensure staff have 12 hours of training including one hour in health and safety and current first aid/CPR. Send current first aid and CPR card for #3.
Correction status: Completed · corrected September 12, 2023 · how corrected: Document · correction was due October 15, 2023
1 regulation cited at this visit.
Send the completed Parent Right to Know Log.
Correction status: Completed · corrected October 7, 2022 · how corrected: Document · correction was due October 19, 2022
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