Delaware records · Kent County · Dover
LITTLE KID'S SWAGG LEARNING CENTER, LLC TOO
Licensed Child Care Center · Dover, Delaware
Records presented as of November 5, 2026The operation, as the state lists it
- License number
- 1364539
- Operation type
- Licensed Child Care Center
- Address
- 631 RIDGELY ST, Dover, DE 19904
- Licensed capacity
- 95
- Ages served, as listed
- 6 weeks through 12 years.
- Hours, as listed
- 6:00 AM – 6:00 PM
- State programs listed
- Child Care Food Program;Purchase of Care
The record in numbers
| Compliance visits | 20 |
| Complaint investigations | 16 |
| Citations recorded | 90 |
| Citations with correction completed, per the state | 90 |
| Citations with correction still pending, per the state | 0 |
| Record span | December 2, 2021 – June 1, 2026 |
How to read this record
A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.
Record by year
| Year | Visits & investigations | Citations recorded |
|---|---|---|
| 2026 | 4 | 5 |
| 2025 | 2 | 11 |
| 2024 | 7 | 20 |
| 2023 | 4 | 22 |
| 2022 | 15 | 25 |
| 2021 | 4 | 7 |
Visits and investigations, newest first
5 regulations cited at this visit.
Ensure staff files are complete. Two staff members need an annual abuse and neglect review. One staff member needs a safe sleep review. Four staff members need Health and Safety for Child Care professionals training on file. One staff member needs an adult physical on OCCl's form and TB results. Two staff members need attempts for service letters from prior employment. One staff member needs CPR and First Aid. One staff member needs four references.
Correction status: Completed · corrected June 25, 2026 · how corrected: Document · correction was due July 3, 2026
Ensure child health appraisals are updated every 13 months. Nine children need updated physicals and immunization records on file.
Correction status: Completed · corrected June 25, 2026 · how corrected: Document · correction was due July 3, 2026
Ensure that classrooms are safe and that cleanable surfaces are clean and in good repair. The school-age classroom carpet needs cleaning and repairs from fraying. The Pre-K classroom wall is peeling, and needs to be repaired and painted with a cleanable surface.
Correction status: Completed · corrected June 25, 2026 · how corrected: Document · correction was due July 3, 2026
Ensure gross motor equipment is in a hazard-free condition. The teal-and-tan playhouse needs the door removed or replaced due to sharp edges and pinch points.
Correction status: Completed · corrected June 25, 2026 · how corrected: Document · correction was due July 3, 2026
Ensure the school-age classroom has a monthly activity plan posted that includes an extended activity.
Correction status: Completed · corrected June 25, 2026 · how corrected: Document · correction was due June 1, 2026
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing received three complaints regarding unqualified staff alone with children, improper staff-to-child ratio, staff not having CPR/First Aid, lack of security procedures, and meal pattern requirements. The investigation began on January 13, 2026, and concluded on January 23, 2026. This complaint is substantiated for unqualified staff alone with children, improper staff-to-child ratio, staff not having CPR/First Aid, and lack of security procedures based on observations and documentation reviewed. There is no evidence to substantiate the allegation of not following meal pattern requirements because during the visit, staff and children were eating the meal on the menu with the proper serving size, and leftovers were available. An additional concern noted was based on attendance records there were not enough staff present in the building in the morning.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing received a complaint on January 16, 2026, regarding a lack of positive behavior supports. An investigation was conducted on January 21, 2026. This complaint is substantiated because staff and children stated that Staff #1 and Staff #3 have told children when they have asked for support to figure it out themselves rather than providing appropriate adult guidance, supervision, or intervention.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing received a complaint on December 3, 2025, regarding improper staff-to-child ratio and lack of supervision. The investigation began on December 10, 2025, and concluded on December 16, 2025. The allegation of improper staff-to-child ratio is substantiated because upon arrival, there were 18 school-age children with one staff member. Also, according to attendance records, the facility did not follow proper staff-to-child ratio on December 2, 2025, from about 6:30 am until 8:00 am. The allegation of a lack of supervision is substantiated because during the visit the specialist observed on two occasions that a school-aged child moved around the facility alone, once to use the bathroom and once to enter another classroom. Interview statements indicated that staff members are on their phones, leaving the classroom, in offices, or not engaged with children in the school-age classroom when needed for supervision. Other concerns noted were a lack of security procedures to limit access to children while in care, unqualified staff alone with children, not having enough staff present in the building, and not having staff trained in day-to-day operations present.
11 regulations cited at this visit.
Ensure staff files are complete. One staff member needs a follow up service letter request. Two staff members need Health and Safety for Child Care Professionals training.
Correction status: Completed · corrected June 30, 2025 · how corrected: Document · correction was due July 1, 2025
Ensure child development plans are completed for each child preschool and younger, reviewed three times a year, and a parent conference is offered one time a year.
Correction status: Completed · corrected June 30, 2025 · how corrected: Document · correction was due July 1, 2025
Ensure a radon test is conducted every five years. The most recent radon test expired in March 2025.
Correction status: Completed · corrected August 25, 2025 · how corrected: Document · correction was due July 1, 2025
Ensure fans and cords are not accessible. The infant classroom had a fan and cord accessible while not in use.
Correction status: Completed · corrected June 10, 2025 · how corrected: Facility Visit · correction was due June 10, 2025
Ensure infant formula is labeled with an expiration date.
Correction status: Completed · corrected June 10, 2025 · how corrected: Facility Visit · correction was due June 10, 2025
Ensure fall zones are provided for any equipment where the child s feet intentionally leave the floor.
Correction status: Completed · corrected June 10, 2025 · how corrected: Facility Visit · correction was due June 10, 2025
Ensure child care walls, floors, ceilings are in good repair, and there is evidence of security procedures. The indoor play area needs two ceiling tiles replaced, and the wall needs repair. The infant classroom needs the wall repaired. The school-age classroom needs the carpet repaired or replaced due to fraying. The entrance to the facility was left unlocked, and no staff were present to greet those who entered. A child was dropped off at the facility with no guardian and left unattended at the front desk.
Correction status: Completed · corrected June 30, 2025 · how corrected: Document · correction was due July 1, 2025
Ensure diaper changing areas are nonabsorbent.
Correction status: Completed · corrected June 10, 2025 · how corrected: Facility Visit · correction was due June 10, 2025
Ensure medications are returned to the guardian when child care is discontinued.
Correction status: Completed · corrected June 10, 2025 · how corrected: Facility Visit · correction was due June 10, 2025
Ensure lesson plans include social emotional for infants.
Correction status: Completed · corrected June 30, 2025 · how corrected: Document · correction was due July 1, 2025
Ensure all classrooms have a posted activity schedule. The infant classroom needs a posted schedule.
Correction status: Completed · corrected June 30, 2025 · how corrected: Document · correction was due July 1, 2025
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing received a complaint on February 19, 2025, regarding not following accident/injury procedures and the administrator not being present. An investigation began on February 21, 2025, and concluded on February 24, 2025. There is no evidence to substantiate the allegation of not following accident injury procedures because staff stated the parent refused to sign the accident/injury report when it was presented, which was documented on the report. There is no evidence to substantiate an administrator not being present the required amount of hours because the facility has three administrators and reviewed schedules show compliance with the regulation.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On October 29, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding release of a child and termination policy. An investigation was conducted on October 30, 2024. This complaint is substantiated for non-release of a child because Parent #1 was on the child information card, and the child was not released to Parent #1. Owner #1 was being cautious in not releasing Child #1 because Owner #1 believed a court order existed for no contact but was not aware of specifics in the order; Owner #1 contacted law enforcement for assistance in resolving the issue. However, without the presence of the actual court order informing Owner #1 of the specific terms of the no-contact order and confirming Child #1 was involved in that order, Child #1 should have been released to previously authorized individuals. The facility did follow regulation requirements by not allowing Person #1 to retrieve Child #1 due to not being an authorized pick-up. There is no evidence to substantiate not following the termination policy because the handbook states the center reserves the right to terminate care for any reason.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On June 25, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding the owner using improper communication in front of the children. An investigation was conducted on July 17, 2024. There is no evidence to substantiate the complaint because the staff and children interviewed stated the owner did not use improper communication towards Staff #2; however, Staff #2 used improper communication in front of the children. There were several additional concerns noted. Multiple children stated Staff #2 hit them and other children with Staff #2 s hands and objects. The owner was informed by a parent of the allegations of Staff #2 hitting children, but this was not reported to the child abuse and neglect report line by the owner because Staff #2 was no longer employed with the center. During the visit, two school-age children left the classroom at different times to use the bathroom and get a sweatshirt. Also, a staff member, who had not been determined eligible through a comprehensive background check, was alone with four-year-old and five-year-old children, while the other staff stepped out of the classroom.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On June 25, 2024, the Office of Child Care Licensing received a complaint regarding not enough staff present, improper staff-to-child ratio, improper discipline, and not keeping the center clean. An investigation was conducted on June 26, 2024. There is no evidence to substantiate the allegations of not having enough staff and improper staff-to-child ratio because each classroom had the proper staff, and three additional staff were in the building available to help or answer the door. There is no evidence to substantiate the allegation of improper discipline because during the visit all staff were appropriately engaged with the children. There is no evidence to substantiate the allegation of not keeping the facility clean because the rooms that were in use were being cleaned up for the end of the day and the vacant rooms were properly cleaned and set for use.
16 regulations cited at this visit.
Provide current insurance documentation.
Correction status: Completed · corrected September 27, 2024 · how corrected: Document · correction was due June 28, 2024
Ensure direct observation of children is happening at all times. Upon entering the facility LS observed the school age classroom where the staff member was not noticeable among the children. The LS called out for the staff member who was on a sectional with her feet propped up watching televison with two other children while several others were behind the sectional out of direct observation.
Correction status: Completed · corrected June 14, 2024 · how corrected: Facility Visit · correction was due June 14, 2024
Ensure staff files are complete. Five staff need CPR/First aid training, two staff need a professional development plan, two staff need orientation, two staff need Health and Safety for Child Care Professionals training, six staff need references, one staff need a letter of eligibility on file, four staff need a heath appraisal and TB results on OCLL's form, four staff need service letter attempts.
Correction status: Completed · corrected September 19, 2024 · how corrected: Document · correction was due June 28, 2024
Ensure child files are complete. One child needs transportation permission, and one child needs a blood lead test result.
Correction status: Completed · corrected September 10, 2024 · how corrected: Document · correction was due June 28, 2024
Ensure hazards are not accessible to children. The school age classroom cabinet was not locked and this allowed children to have access to Lysol sprays and other chemicals in the cabinet or left in the classroom area in unlabeled bottles.
Correction status: Completed · corrected June 14, 2024 · how corrected: Facility Visit · correction was due June 14, 2024
Ensure floors, walls, and flat surfaces are cleanable and in good repair. Ensure outlets are tamper resistant, garbage is taken out, as necessary. The School Age classroom was observed to have an overflowing trash can where the lid would not close, the floors were littered with food, paper scraps, and wrappers. The table tops and other flat surfaces were dusty, had food crumbs, and other debris on them. There were piles of materials that were classroom related and not classroom related behind shelving and on top of flat surfaces. Milk was left out in two locations in the classroom. The classroom with the red door had sippy cups of milk sitting on a shelf. The door to the classroom is hard to open from outside or inside the classroom. The floor of the classroom has food crumbs on the carpet, the walls need paint and repair, there are staples that need to be removed, the dirty tape residue on the table needs to be cleaned off. The blue door, classroom walls and paint need repair, outlets need covers. The green door classroom needed an outlet over. The yellow door classroom cabinet needs to be locked. The Infnat classroom needs flat surfaces decluttering, so they are cleanable, the activity toys need to be sanitized and disinfected to remove the grime.
Correction status: Completed · corrected September 9, 2024 · how corrected: Document · correction was due June 28, 2024
Ensure there is enough developmentally appropriate equipment for children from infant to twelve years and in suffient quantity. The school age classroom needs equipment for varying abilities. Provide items referenced in 57.C for language arts and literacy, science and math, manipulatives, building, music, and dramatic play. The red door classroom needs sensory, building, music, science, adn art arranged in activity area. The blue door classroom needs sensory, building, manipulatives, language/dramatic play, music, and science. The green door classroom needs sensory, science, music, and manipulatives. The yellow door classroom needs sensory.
Correction status: Completed · corrected September 17, 2024 · how corrected: Document · correction was due June 28, 2024
Ensure sanitation practices are implemented and followed. Each classroom needed a soap and water spray bottle labeled and a bleach water spray bottle labeled. The Infant classroom activity tables need to be scrubbed and the feeding table needs the clutter removed to be able to thoroughly clean the area. The school age classroom needs sanitizing and disinfecting of cluttered areas and flat surfaces. Before and after lunch was served in the school age classroom no table was sanitized or disinfected.
Correction status: Completed · corrected June 14, 2024 · how corrected: Facility Visit · correction was due June 14, 2024
Hand washing should be accomplished before and after meals. The school age classroom did not perform handwashing at the required times.
Correction status: Completed · corrected June 14, 2024 · how corrected: Facility Visit · correction was due June 14, 2024
Children under the age of twelve years old must ride in the rear passenger seat. When the van from the other location arrived, there was a nine-year-old child in the front passenger seat.
Correction status: Completed · corrected June 14, 2024 · how corrected: Facility Visit · correction was due June 14, 2024
Ensure that water is available in each classroom area during the day.
Correction status: Completed · corrected June 14, 2024 · how corrected: Facility Visit · correction was due June 14, 2024
Ensure lesson plans are posted. The infant classroom lesson plan is from December.
Correction status: Completed · corrected July 26, 2024 · how corrected: Document · correction was due June 28, 2024
Ensure classrooms have all required activity areas. The red door classroom needs blocks/construction and art. The blue door classroom needs language/literature, construction/blocks, art, manipulatives, and dramatic play.
Correction status: Completed · corrected September 10, 2024 · how corrected: Document · correction was due June 28, 2024
Screen time must be limited to educational, supervised program and no more than one hour. The school age classroom was observed having the television on from 9:30 a.m. - 11:35 a.m.
Correction status: Completed · corrected June 14, 2024 · how corrected: Facility Visit · correction was due June 14, 2024
Interactions should be at the child's level. The one-year-old staff member was never seen at the child's level interaction. The only interaction was correcting a behavior.
Correction status: Completed · corrected June 14, 2024 · how corrected: Document · correction was due June 14, 2024
Interactions of staff are to model appropriate behavior that is respectful with actions and communication. The LS observed staff speaking in a disrespectful tone and to another staff member, slamming chairs, and shoving chairs that lead the school age children to behave the same.
Correction status: Completed · corrected June 14, 2024 · how corrected: Facility Visit · correction was due June 14, 2024
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On April 11, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding a lack of supervision. An investigation was conducted on April 11, 2024. The complaint is substantiated because Staff #4 stated she did leave the classroom, leaving children with no supervision, to get a child a cup of water from the kitchen. Additional concerns noted during the visit were the classrooms did not have water accessible to the children, the one-year-old to two-year-old classroom was over ratio with eight children and one staff from 8:50 a.m. until naptime, and the infant attendance record was not accurate. Non-compliance Cited: Reg #27 Ensure children are directly supervised at all times. Ensure staff-to-child ratios are maintained at all times. Reg #36: Keep a daily written or electronic record of each child s exact arrival and departures in each classroom or area. Reg #70 Ensure drinking water is always available to children in their classrooms and outdoors and supplied to them on their request or available for self-service as appropriate.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On March 5, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding meals and snacks, staff not providing truthful information, diapering procedures, staff engaging in personal activities, and lack of positive behavior supports. An investigation was conducted on March 11, 2024. There is no evidence to substantiate the complaint for meals and snacks because all staff stated Child #1 was offered the food from home and from the center, and Child #1 consumed what he wanted. There is no evidence to substantiate the allegation of staff not providing truthful information because the staff stated they do not recall a specific report. There is no evidence to substantiate the allegation of improper diapering procedures because the staff stated Child #1 was potty-training and was taken to the bathroom often and hardly, if ever, needed a diaper change. There is no evidence to substantiate the allegation of staff engaging in personal activities because all staff stated they do not engage in personal activities or cell phone use during child care. The Licensing Specialist (LS) did not observe staff engaging in personal activities during the visit. There is no evidence to substantiate the allegation of improper positive behavior supports because staff stated they use positive guidance, and the LS observed staff and children appropriately engaged during the visit.
4 regulations cited at this visit.
Ensure children are supervised at all times. Staff #1 was in the meal area when a child left the area and came into the school age classroom.
Correction status: Completed · corrected March 11, 2024 · how corrected: Facility Visit · correction was due March 11, 2024
Ensure outlets have covers on them. There were ten outlets with no covers. Ensure carpets are not a hazard. Remove, repair, or replace the carpets in the school age classroom that are frayed. Tack down or remove the carpets that are bunching casueing a tripping hazard.
Correction status: Completed · corrected March 28, 2024 · how corrected: Facility Visit · correction was due April 1, 2024
Safety restraints must be used and operable during transportation. LS Observed the children in the van were not wearing safety restraints. The back row had one too many children in the seat. The child in the front seat did not have a seat belt on.
Correction status: Completed · corrected March 11, 2024 · how corrected: Facility Visit · correction was due March 11, 2024
Ensure each classroom has the five activity areas required for 24 months to school-age and are accessible when the child wants to use them.
Correction status: Completed · corrected April 1, 2024 · how corrected: Document · correction was due April 1, 2024
11 regulations cited at this visit.
Ensure staff files are complete. One staff member needs an orientation, five staff need Health and Safety Training for Child Care Professionals, three staff need reference letters, six staff need letters of eligibility, two staff need health appraisals and TB results, one staff needs release of employment history and service letter attempts.
Correction status: Completed · corrected August 9, 2023 · how corrected: Document · correction was due June 6, 2023
Ensure child files are complete. one child needs a health appraisal and immunization record. One child needs an updated infant feeding form, five children need a blood lead test result.
Correction status: Completed · corrected August 9, 2023 · how corrected: Document · correction was due June 16, 2023
Ensure exact arrival and departure of a child is documented.
Correction status: Completed · corrected June 6, 2023 · how corrected: Facility Visit · correction was due June 6, 2023
Ensure cabinets are inaccessible to children if there are hazardous items in them.
Correction status: Completed · corrected June 6, 2023 · how corrected: Facility Visit · correction was due June 6, 2023
Ensure fans are inaccessible in the school-age classroom.
Correction status: Completed · corrected June 6, 2023 · how corrected: Facility Visit · correction was due June 6, 2023
Ensure carpets are free of debris and surface clean.
Correction status: Completed · corrected July 11, 2023 · how corrected: Document · correction was due June 16, 2023
Ensure a disinfectant is available in the school age and four to five-year-old classroom.
Correction status: Completed · corrected June 6, 2023 · how corrected: Facility Visit · correction was due June 6, 2023
Ensure bottle warming water is no more than 120 degrees Fahrenheit.
Correction status: Completed · corrected June 6, 2023 · how corrected: Facility Visit · correction was due June 6, 2023
Ensure the current weeks lesson plan is posted in the school age classroom.
Correction status: Completed · corrected June 6, 2023 · how corrected: Facility Visit · correction was due June 6, 2023
Ensure physical space is organized with related equipment that provides enough items for at least half the licensed capacity of the room.
Correction status: Completed · corrected June 9, 2023 · how corrected: Document · correction was due June 16, 2023
Ensure an annual renewal application is submitted sixty days prior to license expiration.
Correction status: Completed · corrected June 12, 2023 · how corrected: Document · correction was due June 16, 2023
4 regulations cited at this visit.
Ensure there is enough staff to operate. Upon arrival to the facility a staff member came from the infant to one-year-old classroom with a child in her arms to allow entrance to the facility.
Correction status: Completed · corrected June 6, 2023 · how corrected: Facility Visit · correction was due March 8, 2023
Ensure staff files are complete. The van driver needs a minim of two references, release of employment history with an attempt to gain a service letter from each. If a service letter is not returned a second attempt is needed. If a service letter still can not be gained two more reference letters are needed.
Correction status: Completed · corrected June 6, 2023 · how corrected: Facility Visit · correction was due March 17, 2023
Ensure indoor space is maintained. A caterpillar tunnel climber needs to be repaired, replaced, or removed from the indoor play area. Repair the epoxy peeling from the floor in the indoor play area by the back door. The paint on the walls in the indoor play area needs to be repaired. The baseboard on the left and right of the door inside the indoor play areas needs to repaired, replaced, or removed. The classroom with the green door has a half eaten browning banana on a table. The classroom with the blue door has a foot activated trash can with two diapers in the trash can. The owner stated these two rooms are not in operation. The school age classroom carpet needs to be cleaned and the carpet fiber runs need to be remedied. In the school age classroom a bag of trash was sitting by the red trash can near the purple doors. In the school age classroom a one gallon container of bleach was out for children to access. The food storage area had two partial gallons of milk out that were warm. Staff stated they were out to be thrown away.
Correction status: Completed · corrected June 6, 2023 · how corrected: Facility Visit · correction was due March 17, 2023
Ensure emergency lighting is repaired or replaced. When the button is pushed the light does not come on and the LED's are hanging from the bases.
Correction status: Completed · corrected June 6, 2023 · how corrected: Facility Visit · correction was due March 17, 2023
2 regulations cited at this visit.
According to attendance records, one staff was alone with five children, the youngest was an infant, for four minutes. Upon discussion, this was determined to be an attendance error.
Correction status: Completed · corrected January 23, 2023 · how corrected: Facility Visit · correction was due January 23, 2023
Repair the door hinge for the three-year-old classroom.
Correction status: Completed · corrected June 6, 2023 · how corrected: Facility Visit · correction was due February 3, 2023
5 regulations cited at this visit.
Ensure staff-to-child ratio is maintained through qualified staff. An aide was alone with seven two-year-old children. This was corrected at the visit.
Correction status: Completed · corrected January 18, 2023 · how corrected: Facility Visit · correction was due January 18, 2023
Ensure the facility is in good repair. Repair the torn carpet in the main room, preschool classroom, two-year-old classroom, and three-year-old classroom. Repair the drywall and baseboard on the entryway to the indoor playground.
Correction status: Completed · corrected June 6, 2023 · how corrected: Facility Visit · correction was due January 27, 2023
Repair the broken emergency lighting over the exit in the indoor playground.
Correction status: Completed · corrected June 6, 2023 · how corrected: Facility Visit · correction was due February 3, 2023
Ensure portion sizes are appropriate for each child in each age group. The children were not being served enough food.
Correction status: Completed · corrected January 18, 2023 · how corrected: Facility Visit · correction was due January 18, 2023
Ensure bottles are labeled with the child's name. Four bottles were not labeled. This was corrected at the visit.
Correction status: Completed · corrected January 18, 2023 · how corrected: Facility Visit · correction was due January 18, 2023
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing (OCCL) received a complaint on November 2, 2022, regarding accident/injury procedures, lack of supervision, insect infestation, staff using cell phones, not being truthful when providing information to parents, and positive behavior supports. An investigation was conducted on November 9, 2022. The complaint is substantiated because upon arrival, this specialist observed an aide without criminal history determination, alone with seven children; the youngest was one year old. There is no evidence to substantiate for not following accident/ injury procedures and staff using cell phones because all staff denied these allegations and accident/ injury reports were provided for all head injuries discussed with staff. There is no evidence to substantiate for staff not being truthful because information provided by Staff #1 and the accident/ injury report match. There is no evidence to substantiate an insect infestation because LS Sommer did not observe evidence of infestation and staff stated the issue was taken care of by an exterminator. There is no evidence to substantiate for positive behavior supports because all interviewed staff stated they do not have concerns regarding improper discipline or bullying at the facility. Additional concerns noted were insufficient light in two classrooms during naptime, and trash cans without enclosed lids were observed.
1 regulation cited at this visit.
Ensure the ceiling is in good repair. LS Sommer observed missing ceiling tiles in the indoor playground.
Correction status: Completed · corrected June 6, 2023 · how corrected: Facility Visit · correction was due December 2, 2022
2 regulations cited at this visit.
Ensure staff-to-child ratio is maintained at all times. LS Sommer observed an early childhood intern alone with seven one-year-old children. This was discussed and corrected when the aide remained in the classroom.
Correction status: Completed · corrected November 18, 2022 · how corrected: Facility Visit · correction was due November 18, 2022
Air sprays/ fresheners are prohibited. This was discussed and agreed to comply when Airwick sprays were removed from the one-year-old classroom and bathroom.
Correction status: Completed · corrected November 18, 2022 · how corrected: Facility Visit · correction was due November 18, 2022
4 regulations cited at this visit.
Ensure the facility has enough staff to operate. Staff did not have the ability to use the restroom, take lunch breaks, provide meals and snacks to children, or fulfill administrative duties.
Correction status: Completed · corrected December 2, 2022 · how corrected: Document · correction was due November 15, 2022
Ensure staff-to-child ratio is maintained at all times. Upon arrival, a staff member answered the door leaving six children alone in the school-age classroom. A second staff, an intern who has not worked at the facility for one month and without criminal history determination, brought a group of nine children into the school-age classroom; the youngest was three-years-old. According to attendance records, she was alone with the nine children from 9:00 a.m. until OCCL's arrival around 10:00 a.m. During the visit, the specialists were alone in the school-age classroom while staff took the classroom of children to the restroom. A child ran into the school-age classroom alone and was returned to the group by the specialist.
Correction status: Completed · corrected November 14, 2022 · how corrected: Facility Visit · correction was due November 14, 2022
Ensure staff receive criminal history determination prior to being left alone with children. An intern who has not worked at the facility for one month and without criminal history determination, brought a group of nine children into the school-age classroom; the youngest was three-years-old. This was corrected when she combined with an eligible staff member.
Correction status: Completed · corrected November 14, 2022 · how corrected: Facility Visit · correction was due November 14, 2022
Ensure the facility remains clean. LS Sommer observed trash throughout the facility on the floor. Outlet covers were missing in the indoor playground.
Correction status: Completed · corrected November 14, 2022 · how corrected: Facility Visit · correction was due November 14, 2022
2 regulations cited at this visit.
Ensure incense/ plug ins are not used. This was discussed and corrected. Ensure outlet covered are used in all outlets. Repair the two holes in the walls of the indoor playground. Repair the exposed pipe in the school-age classroom. Repair the carpet in the school-age classroom.
Correction status: Completed · corrected November 29, 2022 · how corrected: Facility Visit · correction was due October 7, 2022
Ensure adequate lighting is available during naptime. This was discussed and corrected when a light was added to the one and two-year-old classrooms.
Correction status: Completed · corrected September 29, 2022 · how corrected: Facility Visit · correction was due September 29, 2022
2 regulations cited at this visit.
Ensure that classrooms are clean and operational. LS Mcphatter observed classroom four had a trash can with no lid or foot activation that was operable full with diapers and food and the debris of the prior day. Behind the door was a pile of orange crackers, crumbs and debris. Under the table and chairs was a trash bag spread out as a drop cloth that had fruit and eating utensils on it. LS McPhatter was told it had been there since lunch the day prior.
Correction status: Completed · corrected July 12, 2022 · how corrected: Document · correction was due July 8, 2022
Ensure diapers are disposed of in a foot activated trash can with a liner. LS McPhatter observed a diaper in the classroom garbage can with no lid or foot activated pedal that worked.
Correction status: Completed · corrected September 29, 2022 · how corrected: Facility Visit · correction was due July 8, 2022
1 regulation cited at this visit.
Ensure ratios and supervision maintained. Upon arrival LS McPhatter observed sitting at the front desk Ms. Tiffany and Staff #1. Upon entering the school age classroom LS McPhatter observed Ms. Diane and Staff #2 each sitting at a desk with 16 children in care. LS McPhatter entered further into the school age classroom and Staff #2 got up from the back desk and entered the indoor play area where upon LS McPhatter entering counted 10 children and no adult until Staff #2 entered the indoor play area. LS McPhatter entered back into the school age room and Staff #1 had reentered the school age room. As LS McPhatter walked the younger classroom area a voice was heard in the area of the 2-year-old classroom. LS McPhatter leaned into the 2-year-old classroom room #4 and observed a few seconds of staff #3 on a video chat. As LS McPhatter entered the room to count the children and verify staff was on the phone Staff #3 placed the phone on a shelf in arms reach and LS McPhatter observed a video chat up and LS McPhatter asked her to please disconnect the call so the children could be supervised. LS McPhatter observed the attendance tracking form and asked Staff #3 to please sign in to the roster. The infant classroom was in compliance during the visit with 2 children and two staff members.
Correction status: Completed · corrected June 28, 2022 · how corrected: Facility Visit · correction was due June 28, 2022
2 regulations cited at this visit.
Ensure staff-to-child ratios are maintained at all times. One staff member was alone with five children, the youngest was an infant. This was corrected when one of the one-year-old children was moved to the one-year-old classroom.
Correction status: Completed · corrected June 23, 2022 · how corrected: Facility Visit · correction was due June 23, 2022
Ensure infants are fed bottles in feeding chairs or held. LS Sommer observed an infant in a bouncer/rocker seat with a bottle. This was discussed and staff agree to comply.
Correction status: Completed · corrected June 23, 2022 · how corrected: Facility Visit · correction was due June 23, 2022
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
OCCL received a complaint on June 6, 2022, regarding lack of supervision. An investigation was conducted June 9, 2022. This complaint is substantiated for lack of supervision because according to all staff interviewed, Child #1 was able to leave the three-year-old classroom and come to the front office.
2 regulations cited at this visit.
Ensure staff-to-child ratios are maintained. LS Sommer observed one staff member leave 8 two-year-old children alone to get a cot and sheet/blanket from the hallway. This was discussed and corrected at the visit.
Correction status: Completed · corrected June 15, 2022 · how corrected: Facility Visit · correction was due June 15, 2022
Ensure attendance reflects exact arrival and departure of all children. Two children in the three-year-old classroom were not signed in. This was discussed and corrected when the children were signed in.
Correction status: Completed · corrected June 15, 2022 · how corrected: Facility Visit · correction was due June 15, 2022
8 regulations cited at this visit.
Ensure staff-to-child ratios are maintained at all times. LS Sommer observed the one and two-year-olds sitting along the wall outside the bathroom. One staff member was in the kitchen and one staff member was in the bathroom changing one child. LS Sommer discussed this with staff and was corrected when the staff member supervised the children. Ensure supervision is maintained at all times. According to all staff interviewed, Child #1 was able to leave the three-year-old classroom and come to the front office.
Correction status: Completed · corrected June 9, 2022 · how corrected: Facility Visit · correction was due June 9, 2022
Ensure staff files are complete. Two staff members need a complete file on site. One staff member needs a professional development plan and annual review of abuse and neglect. One staff member needs CPR and first aid and a professional development plan. Three staff members need a professional development plan. One staff member needs a professional development plan, health appraisal, two attempts for service letter, and CPR and first aid. One staff member needs CPR and first aid, administration of medication certification, a professional development plan, two references, a health appraisal with TB results, a second attempt for a service letter. One staff member needs CPR and first aid, letter of eligibility determination, health appraisal with TB results, and a second attempt for service letters. One staff member needs CPR and first aid, health appraisal with TB results, application or resume, and a second attempt for service letter.
Correction status: Completed · corrected August 24, 2022 · how corrected: Document · correction was due June 24, 2022
Ensure child files are complete. Two children need developmental plans. Three children need lead screening results. Two children need lead screening results and a health appraisal. One child needs a health appraisal. One child needs an updated infant feeding schedule.
Correction status: Completed · corrected August 24, 2022 · how corrected: Document · correction was due June 24, 2022
Ensure the facility is kept clean and in safe condition. Clean the floors and walls in the two-year-old and three-year-old classrooms. Repair the damaged insulation on the copper pipe in the school-age classroom. Remove the broken playhouse in the hallway.
Correction status: Completed · corrected August 11, 2022 · how corrected: Document · correction was due June 24, 2022
Ensure each classroom is equipped with the correct equipment. The one-year-olds need science, music, more books, and more dramatic play equipment. The two-year-old classroom needs manipulatives, construction/blocks, music, art, dramatic play, and science. The three-year-old classroom needs manipulatives, construction/blocks, art, dramatic play, science, and music equipment. The preschool classroom needs construction/blocks, manipulatives, art, science, and music equipment. The infant classroom needs music, books, and more manipulatives/blocks.
Correction status: Completed · corrected August 18, 2022 · how corrected: Document · correction was due June 24, 2022
Ensure both soap/water and disinfectant are available in each classroom. This was discussed and corrected when bottles were placed in all classrooms and changing stations.
Correction status: Completed · corrected June 9, 2022 · how corrected: Facility Visit · correction was due June 9, 2022
Bottles are warmed by a crock pot. Purchase a thermometer to ensure the water does not exceed 120 degrees F. LS Sommer observed juice being served in bottles to infants. This was discussed and the juice was removed.
Correction status: Completed · corrected August 24, 2022 · how corrected: Document · correction was due June 24, 2022
Ensure lesson plans are updated and posted or available for review. Submit the lesson plan for the two-year-old classroom to include all required components.
Correction status: Completed · corrected June 25, 2022 · how corrected: Document · correction was due June 24, 2022
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
OCCL received a complaint on March 7, 2022, regarding release of children and not having enough staff to fulfill at a minimum, administrative, fiscal, clerical, cleaning, maintenance, food services, direct child care, and supervisory functions. An investigation was conducted March 15, 2022. This complaint is substantiated for not having enough staff to fulfill administrative duties because LS Sommer observed and Staff #1 stated the voicemails had not been checked since March 3, 2022, because administrative staff are needed in the classrooms. This complaint is substantiated for failure to release of a child because according to attendance, Child #1 was not released until 4:45 p.m. which supports the Reporter s allegation of being unable to pick up Child #1 earlier in the day when she attempted to pick Child #1 up.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
OCCL received a complaint on February 28, 2022, regarding transportation. An investigation began March 1, 2022, and was completed March 3, 2022. There is no evidence to substantiate this complaint because LS Sommer and Supervisor Vandewater did not observe Staff #1 driving recklessly, Staff #1 denied the allegations, and Ms. Davis confirmed Staff #1 is the only staff member to drive the van.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
OCCL received a complaint on January 14, 2022, regarding not following Covid-19 guidelines by not notifying staff when exposed to Covid-19 and not notifying parents when their children have been exposed to a communicable disease and not modeling respectful behavior. An investigation was conducted on January 25, 2022. There is no evidence to substantiate this complaint because LS Sommer observed parent notification through a letter which stated DPH was contacted and closure and quarantine were not needed and all staff denied that Ms. Davis was not modeling respectful communication. Additionally, LS Sommer observed that all staff were notified of the positive COVID-19 case although Staff #3, Staff #4, Staff #5, and Staff #6 stated they were unaware.
1 regulation cited at this visit.
Ensure child's attendance reflects the exact time of arrival and departure. Three two-year-old children needed to be signed in.
Correction status: Completed · corrected January 25, 2022 · how corrected: Facility Visit · correction was due January 25, 2022
4 regulations cited at this visit.
Ensure all staff wear face masks. Upon arrival, LS Sommer observed two staff without face masks. This was discussed and corrected when the two staff put face masks on.
Correction status: Completed · corrected December 13, 2021 · how corrected: Facility Visit · correction was due December 13, 2021
Ensure supervision is maintained at all times. Upon arrival, one staff was present with one child in the school0age classroom. LS Vandewater observed five children, three to four-years-old, in the indoor play area alone. While speaking to the staff regarding supervision, another child entered the school0age classroom alone from the bathroom. The staff member stated she was assigned to her classroom.
Correction status: Completed · corrected December 13, 2021 · how corrected: Facility Visit · correction was due December 13, 2021
Ensure staff attendance reflects the exact location, arrival, and departure of all staff. Upon arrival, LS Sommer observed Staff #1 a the front desk who was signed into the infant classroom since 7:30 a.m. Staff #1 stated Staff #2 was present while she was at the front desk but forgot to sign into the attendance record. This was corrected when the attendance record was corrected. Staff #2 was also signed onto the school-age classroom attendance record. This was corrected when Staff #2 was signed out.
Correction status: Completed · corrected December 13, 2021 · how corrected: Facility Visit · correction was due December 13, 2021
Submit current insurance documentation for the van.
Correction status: Completed · corrected December 30, 2021 · how corrected: Document · correction was due December 17, 2021
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
OCCL received a complaint on November 15, 2021, regarding not following sanitation procedures or health exclusions, not being respectful to a parent, and not ensuring blankets are cleaned at least weekly. An investigation was conducted on November 22, 2021. There no evidence to substantiate this complaint for not following sanitation procedures and not ensuring blankets are cleaned at least weekly because all staff interviewed denied these allegations and described the routine cleaning procedures. There is no evidence to substantiate this complaint for not following health exclusions because Ms. Davis, Staff #1, and Staff #2 stated health exclusions are followed and have made use of the DPH communicable disease book to assist in the exclusions. There is no evidence to substantiate a staff was disrespectful to a parent based on staff members statements. A concern noted is that Staff #1 and Staff #2 stated they clean sippy cups in the bathroom sink, prior to sending them home when the center is not approved for any food preparation including cleaning reusable dishware.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
OCCL received a complaint on November 15, 2021, regarding not following proper diapering procedures, possible lack of supervision, not providing milk with meals, not providing accident/injury reports, and a staff member possibly using alcohol in the workplace. An investigation was conducted on November 22, 2021. There is no evidence to substantiate this complaint for lack of supervision, not providing milk with meals, not providing accident or injury reports, and a staff member possibly using alcohol in the workplace because all staff interviewed denied these allegations and all staff were aware of the accident or injury policy per DELACARE Regulations. There is no evidence to substantiate this complaint for not following diaper procedures because Staff #1 and Staff #2 stated diaper changes are conducted every hour to two hours or more often, as needed.
3 regulations cited at this visit.
Ensure staff-to-child ratio is maintained at all times. One staff member was observed alone with five infants. This was corrected when another staff member arrived and entered the classroom.
Correction status: Completed · corrected December 2, 2021 · how corrected: Facility Visit · correction was due December 2, 2021
Ensure nap mats are kept 18-inches apart. Ensure all safe sleep polices are followed at all times. Upon entering the infant room, one infant was asleep in the swing and two infants were in pack-om plays with blankets.
Correction status: Completed · corrected January 24, 2022 · how corrected: Facility Visit · correction was due December 14, 2021
Ensure infants are never placed in sleeping or relaxing equipment with a bottle or propped bottle for feeding. LS Sommer observed two infants in pack-n-plays with bottles. LS Sommer observed the staff member feed another infant a bottle while laying in a bounce seat. This was discussed and corrected.
Correction status: Completed · corrected December 2, 2021 · how corrected: Facility Visit · correction was due December 2, 2021
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