Delaware records · New Castle County · Bear

DELAWARE LEARNING ACADEMY

Licensed Child Care Center · Bear, Delaware

Records presented as of November 5, 2026

The operation, as the state lists it

License number
1432075
Operation type
Licensed Child Care Center
Address
3843 WRANGLE HILL ROAD, Bear, DE 19701
Licensed capacity
77
Ages served, as listed
6 weeks through 12 years.
Hours, as listed
6:30 AM – 6:00 PM
State programs listed
Child Care Food Program;Purchase of Care

The record in numbers

Compliance visits6
Complaint investigations5
Citations recorded15
Citations with correction completed, per the state15
Citations with correction still pending, per the state0
Record spanOctober 3, 2022 – October 23, 2026

How to read this record

A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.

Record by year

YearVisits & investigationsCitations recorded
202631
202522
202447
202225

Visits and investigations, newest first

OCCL Standards ComplaintOctober 23, 2026Result: No Evidence to Substantiate with Concern

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

: On September 22, 2026, LS #1 received a self-report from Administrator #1 regarding a confrontation between parents that had occurred at the center on September 21, 2026. On September 23, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of a lack of building security procedures, failing to follow procedures for handling parents' complaints, disrespectful communication by staff, incorrect staff-to-child ratios, and inappropriate behavior support. An investigation began on September 23, 2026, and ended on September 29, 2026. There is no evidence to substantiate this complaint for lack of security procedures because Administrator #1 and both staff interviewed stated children are not allowed to open doors for parents. There is no evidence to substantiate this complaint for failing to follow procedures for handling parents' complaints, disrespectful communication by staff, or inappropriate behavior supports. Administrator #1 and both staff interviewed stated Staff #1 was never disrespectful to Child #1 or any other child, and Staff #1 never used inappropriate behavior supports with Child #1 or any other child. All staff interviewed denied Parent #1 complaining about situations that were not addressed by staff. There is no evidence to substantiate this complaint for incorrect staff-to-child ratios as attendance records reviewed documented all classrooms to be in correct staff-to-child ratio. A concern noted at the visit was Staff #2 stepped out of the classroom to take Child #1 to Parent #1 during a confrontation between parents in the hallway, leaving the classroom unsupervised.
OCCL Standards ComplaintSeptember 10, 2026Result: No Evidence to Substantiate with Concern

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

On August 24, 2026, the Office of Child Care Licensing received a complaint regarding allegations of a lack of supervision and staff using a cellphone while responsible for caring for children. An investigation was conducted on August 28, 2026. After speaking with the administrator and the staff who were on the trip, there is no evidence to substantiate this complaint for lack of supervision or staff using a cellphone while responsible for caring for children. Administrator #1 stated they used the cell phone to call the center to have Staff #1 come and assist. Staff #1 stated they arrived at the park to assist, the children had access to water, and they checked in on Child #1 who was resting. Administrator #1 said Child #1 was resting, not actually sleeping and refused to move into the shade when asked to do so and stated Child #1 had access to water. An additional concern noted was inaccurate documentation of staff attendance. Staff #1 was documented as having been with the group the entire time, although they had remained at the center and only came to the park after being requested to do so by Administrator #1.
Unannounced Full Compliance ReviewJune 8, 2026

1 regulation cited at this visit.

40U — Child Files
Ensure child files are complete. Child #1 needs blood lead results.

Correction status: Completed · corrected June 12, 2026 · how corrected: Document · correction was due July 10, 2026

Unannounced Full Compliance ReviewJune 4, 2025

2 regulations cited at this visit.

30U — Personnel Files
Ensure staff files are complete. Staff #1 needs OCCL health and safety training, references, adult abuse, ROE, and service letters.

Correction status: Completed · corrected July 21, 2025 · how corrected: Document · correction was due July 4, 2025

53U — Outdoor Area
Send photos of repaired fence.

Correction status: Completed · corrected June 19, 2025 · how corrected: Document · correction was due July 4, 2025

OCCL Standards ComplaintMay 28, 2025Result: Substantiated

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

On May 9, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding incorrect staff-to-child ratios. An investigation was conducted on May 14, 2025. Based on interviews and a review of attendance records, this complaint is substantiated for incorrect staff-to-child ratios. At the time of the investigation visit a classroom was observed to not be in correct staff-to-child ratio. In addition, a review of attendance records showed the two-year-old classroom having an incorrect staff-to-child ratio on May 9, 2025. Additional concerns were noted during this investigation. LS #1 observed an infant sleeping in a swing while wrapped in a fleece blanket. A staff member was working at the center without having been determine eligible or provisionally eligible by the Criminal History Unit, and both staff and child attendance had not been documented accurately.
OCCL Standards ComplaintAugust 7, 2024Result: No Evidence to Substantiate

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

The Office of Child Care Licensing (OCCL) received a complaint on July 22, 2024, regarding concerns of incorrect staff-to-child ratio and failing to complete an incident report and notify parents of an incident in the required time frame. An investigation was conducted on July 26, 2024. There is no evidence to substantiate this complaint for concerns of incorrect staff-to-child ratio based on attendance and video footage observed. The attendance records and video footage showed there were eight school-age children present with one qualified staff member. There is no evidence to substantiate this complaint for failing to complete an incident report and notify parents in the required time frame based on interviews conducted and documentation collected. Staff interviewed stated parents were notified of Child #1 s behaviors and there was a written statement regarding Child #1 behaviors.
Unannounced Full Compliance ReviewJune 4, 2024

6 regulations cited at this visit.

30U — Personnel Files
Ensure staff files are completed. Staff #1 needs OCCL health and safety training. Staff #2 needs an updated health appraisal.

Correction status: Completed · corrected July 5, 2024 · how corrected: Document · correction was due July 11, 2024

36U — Staff Attendance
Ensure staff signs into the classroom when they arrive. No staff was signed into the classroom Correct at visit.

Correction status: Completed · corrected June 4, 2024 · how corrected: Document · correction was due July 11, 2024

40U — Child Files
Ensure children's files are completed. Child #13 needs blood lead screening results.

Correction status: Completed · corrected June 20, 2024 · how corrected: Document · correction was due July 11, 2024

53U — Outdoor Area
Ensure fall zone requirements are met on the playground. Remove broken toys from the playground.

Correction status: Completed · corrected June 17, 2024 · how corrected: Document · correction was due July 11, 2024

56U — Sleeping Accommodations and Safe Sleep Environments
Ensure all cots are rip-free. Replace torn mats in the one-year-old classroom. Label all cribs in the infant classroom. -Labels must be in front of the crib.

Correction status: Completed · corrected June 10, 2024 · how corrected: Document · correction was due July 11, 2024

66U — Emergency Planning
Ensure evacuation plans are posted. No evacuation plans were posted in the one-year-old, three-year-old, and four-year-old rooms.

Correction status: Completed · corrected June 4, 2024 · how corrected: Document · correction was due June 4, 2024

OCCL Standards ComplaintMarch 15, 2024Result: No Evidence to Substantiate

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

The Office of Child Care Licensing (OCCL) received a complaint on February 16, 2024, regarding concerns of improper discipline and not following the facility s suspension policy. An investigation was conducted on February 21, 2024. There is no evidence to substantiate this complaint for improper discipline based on staff interviews conducted. Staff members stated files fell on Child #1 s head when she was crawling on the floor in the office. There is no evidence to substantiate this complaint for a violation of the center s suspension policy based on interviews conducted and documentation. Staff stated Child #1 was suspended from the facility, and they followed the facility s suspension policy and incident reports viewed.
UnannouncedJanuary 11, 2024

1 regulation cited at this visit.

27U — Ratios, Group Size, and Supervision
A child walked out of the building when another child was leaving at pick-up time. The child was immediately returned to the classroom by the child's parent. Transition procedures were reviewed with all staff members.

Correction status: Completed · corrected January 15, 2024 · how corrected: Document · correction was due January 11, 2024

Unannounced Full Compliance ReviewDecember 12, 2022

3 regulations cited at this visit.

30U — Personnel Files
All staff files must be completed. Send the completed Administration of Medication certificate for one staff member.

Correction status: Completed · corrected January 6, 2023 · how corrected: Document · correction was due January 6, 2023

40U — Child Files
All child files must be complete. Send the documentation of the completed blood lead screening for two children.

Correction status: Completed · corrected December 21, 2022 · how corrected: Document · correction was due January 6, 2023

53U — Outdoor Area
Secure the self-closing latch on the gate for the back playground. Clean the leaf debris from both teacup equipment on the back playground. Send pictures of both when completed.

Correction status: Completed · corrected January 6, 2023 · how corrected: Document · correction was due January 6, 2023

Unannounced Full Compliance ReviewOctober 3, 2022

2 regulations cited at this visit.

27U — Ratios, Group Size, and Supervision
The center must maintain the correct staff-to-child ratios at all times. Staff #2 stepped out of the classroom to take a phone call leaving Staff #1 alone with 8 children. This was corrected when the administrator entered the classroom until Staff #2 returned.

Correction status: Completed · corrected October 3, 2022 · how corrected: Facility Visit · correction was due October 3, 2022

30U — Personnel Files
All staff files must be complete. Send one reference, health appraisal with TB, and service letter for one staff member. Send the service letter for one staff member.

Correction status: Completed · corrected October 12, 2022 · how corrected: Document · correction was due November 3, 2022

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