Delaware records · New Castle County · Wilmington
TRUITT'S HELPING HANDS CHILDCARE/PRESCHOOL
Licensed Child Care Center · Wilmington, Delaware
Records presented as of November 5, 2026The operation, as the state lists it
- License number
- 1440621
- Operation type
- Licensed Child Care Center
- Address
- 2915 LANCASTER AVE, Wilmington, DE 19805
- Licensed capacity
- 24
- Ages served, as listed
- 8 weeks through 12 years.
- Hours, as listed
- 7:00 AM – 5:00 PM
- State programs listed
- Child Care Food Program;Purchase of Care
The record in numbers
| Compliance visits | 3 |
| Complaint investigations | 3 |
| Citations recorded | 15 |
| Citations with correction completed, per the state | 15 |
| Citations with correction still pending, per the state | 0 |
| Record span | April 27, 2022 – April 16, 2025 |
How to read this record
A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.
Record by year
| Year | Visits & investigations | Citations recorded |
|---|---|---|
| 2025 | 1 | 3 |
| 2023 | 3 | 8 |
| 2022 | 2 | 4 |
Visits and investigations, newest first
3 regulations cited at this visit.
Post emergency numbers. Take a photo of posting and send to OCCL.
Correction status: Completed · corrected April 17, 2025 · how corrected: Document · correction was due May 12, 2025
Ensure staff files are complete. Staff #1 needs health/safety training.
Correction status: Completed · corrected May 13, 2025 · how corrected: Document · correction was due May 12, 2025
Ensure child files are complete. Submit screen time permission for Child #5.
Correction status: Completed · corrected April 16, 2025 · how corrected: Document · correction was due May 12, 2025
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On July 8, 2023, a complaint was called into the Child Abuse and Neglect Report Line and accepted for investigation by the Institutional Abuse Unit (IAU). The Office of Child Care Licensing (OCCL) received the complaint on July 10, 2023, and accepted it for investigation regarding improper discipline. OCCL was informed on September 13, 2023, the IAU investigation was completed and was substantiated based on child interviews, medical records, and an investigation by the Wilmington Police Department (WPD). As a result of these findings, OCCL is substantiating this complaint for improper discipline resulting in an injury. Staff #1 is no longer permitted to be present at the facility and employment was terminated effective August 28, 2023.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The state recorded no written conclusion for this investigation.
8 regulations cited at this visit.
Ensure staff/child ratios and group sizes are maintained. Ensure infants/toddlers are cared for in separate areas when 12 or more children are present. Upon entry, 10 preschool/2-year-old children and 3 one-year-olds were together in the pre-k room with 1 teacher. 2 one-year-olds moved from the pre-k room to the infant/toddler room, leaving the pre-k room with 11 preschool/2-year-old children and 1 one-year-old. Two-year-olds and one-year-olds cannot be mixed with older groups, and two-year-olds were present in the pre-k classroom. Send the staffing schedule/assignment list (who is assigned to what classroom every day and the time they clock in and clock-out), along with a signed acknowledgment of review for regulation 27 to OCCL.
Correction status: Completed · corrected April 6, 2023 · how corrected: Document · correction was due May 5, 2023
Ensure staff files are complete. Staff #1 needs their OCCL Health/Safety training, and Staff #2 needs their fingerprinting receipt. Send to OCCL.
Correction status: Completed · corrected April 15, 2023 · how corrected: Document · correction was due May 5, 2023
Ensure staff are signed out when they leave a classroom. One staff member was not signed out in the pre-k room. This was corrected at the visit.
Correction status: Completed · corrected April 5, 2023 · how corrected: Facility Visit · correction was due April 5, 2023
Ensure all child files are complete. Child#4 needs an immunization record and blood lead screening.
Correction status: Completed · corrected April 6, 2023 · how corrected: Document · correction was due May 5, 2023
Ensure all children are signed in and out. 13 children were present in the pre-k room but 14 were signed in. This was corrected at the visit.
Correction status: Completed · corrected April 5, 2023 · how corrected: Facility Visit · correction was due April 5, 2023
Ensure refrigerator temperature is 41 degrees or cooler in the infant room. The thermometer read 56 degrees. Send a picture of thermometer showing 41 degrees or cooler and send to OCCL.
Correction status: Completed · corrected April 5, 2023 · how corrected: Facility Visit · correction was due May 5, 2023
Ensure all rest equipment is labeled. The preschool nap cots were not labeled. Create a number system for the cots and send a picture to OCCL.
Correction status: Completed · corrected April 6, 2023 · how corrected: Document · correction was due May 5, 2023
Ensure all infant/toddler bottles are labeled. This was corrected at the visit.
Correction status: Completed · corrected April 5, 2023 · how corrected: Facility Visit · correction was due April 5, 2023
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On April 29, 2022, the Office of Child Care Licensing received a complaint regarding not following diaper changing procedures and disrespectful communication with a parent. An investigation was conducted on April 29, 2022. Based on the results of this investigation there is no evidence to substantiate this complaint because the center administrator stated Child #1 was changed one hour before he was picked-up by Parent #1 and did not observe the child s clothing to be wet. Also, the center administrator, Staff #1, and Staff #2 all stated they observed Parent #1 use disrespectful communication in front of children and staff.
4 regulations cited at this visit.
Ensure proper staff to child ratios are maintained at all times. At the time of the visit, 12 children and two staff members were observed in the pre-school classroom. Children observed included infants and toddlers who were mixed with older children. Staff in the infant classroom were also observed leaving the infant classroom. This all was corrected at the visit.
Correction status: Completed · corrected April 27, 2022 · how corrected: Facility Visit · correction was due April 27, 2022
Ensure staff attendance is accurate. At the time of the visit, four staff members were signed into the pre-school classroom. Send two weeks of attendance for all classrooms to OCCL.
Correction status: Completed · corrected May 12, 2022 · how corrected: Document · correction was due May 16, 2022
Ensure children's attendance is accurate. At the visit, 14 children were signed into the preschool room and 12 children were present. Send two weeks of attendance for pre-school room.
Correction status: Completed · corrected May 12, 2022 · how corrected: Document · correction was due May 16, 2022
At the time of the visit attendance records for the pre-school classroom showed 14 children signed into the pre-school classroom. The room measures for 13 children.
Correction status: Completed · corrected April 27, 2022 · how corrected: Facility Visit · correction was due April 27, 2022
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