Delaware records · New Castle County · Newark

LIL' EINSTEINS LEARNING ACADEMY III

Licensed Child Care Center · Newark, Delaware

Records presented as of November 5, 2026

The operation, as the state lists it

License number
1445081
Operation type
Licensed Child Care Center
Address
1411 OLD BALTIMORE PIKE, Newark, DE 19702
Licensed capacity
105
Ages served, as listed
6 weeks through 12 years.
Hours, as listed
6:30 AM – 6:00 PM
State programs listed
Child Care Food Program;Purchase of Care

Licensing notices on the state's current record

Recorded intent
Intent to Place on Probation Extension

These are the state's own current words for this license, republished as recorded. What each action involves is set out in Delaware's child care licensing regulations.

The record in numbers

Compliance visits9
Complaint investigations22
Citations recorded26
Citations with correction completed, per the state26
Citations with correction still pending, per the state0
Record spanDecember 15, 2021 – July 27, 2026

How to read this record

A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.

Record by year

YearVisits & investigationsCitations recorded
202634
202522
202464
20231515
202231
202120

Visits and investigations, newest first

UnannouncedJuly 27, 2026

2 regulations cited at this visit.

27U — Ratios, Group Size, and Supervision
Ensure classrooms are within their proper ratio, max capacity, and room capacity. The infant classroom was out of ratio upon OCCL's arrival with six children (4 infants, 1 two-year-old, 1 School-Age). Additionally, there were five infants and one teacher at 8:34am in the infant classroom. The four and five year old classroom was out out ratio until 8:40am with 13 children and Staff #4. Upon observation of the combined ones/infants tracking sheet, Staff #1 was alone with 11 children from 7:20-8:07. Staff #2 and #3 were signed in at 8:07 and 8:12- well after the last child was signed in at 8:04. At least two of the 11 children were infants. Send an updated staffing plan to OCCL identifying a plan if there are staff call-outs.

Correction status: Completed · correction was due August 13, 2026

49U — Indoor Space
The three year old classroom (combined three, four, and school-age) was over the measured classroom capacity as the classroom measures for 18 children, and 19 children were present upon OCCL's arrival. Send a classroom plan for the morning to OCCL.

Correction status: Completed · correction was due August 7, 2026

OCCL Standards ComplaintJuly 1, 2026Result: Substantiated

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

The Office of Child Care Licensing (OCCL) received a complaint on June 22, 2026, regarding concerns of operating over staff-to-child ratios and not using respectful communication amongst staff. An investigation was conducted on June 26, 2026. This complaint is substantiated for improper staff-to-child ratios based on staff interviews and review of attendance records. The opening classroom operated over the maximum ratio and group size for a room that has three-year-olds present. On June 22, 2026, there were 44 children present; on June 25, 2026, there were 39 children present, and on June 26, 2026, there were 41 children present. Additionally, review of attendance records showed the school-age classroom over staff-to-child ratio with 16 children present with one staff member on June 24, 2026, and June 25, 2026. There is no evidence to substantiate this complaint for not using respectful communication among staff based on interviews conducted. Of seven staff members interviewed, five staff noted no concerns with administrative staff, stating they felt supported and had no concerns. One staff member stated they felt more support from one administrator over another, and another staff member stated they had a previous incident where they felt Administrator #1 was hostile, but it has since been resolved. An additional concern noted during this investigation was Staff #8 working alone in the four-year-old classroom during nap time without a DEEDS Early Learning certificate. Another concern noted is in addition to exceeding maximum staff-to-child ratio and maximum group size in the opening classroom, the facility also exceeded the maximum capacity for the measured space. This classroom is measured for only 18 children but had up to 44 children at one time based on attendance records and interviews.
Unannounced Full Compliance ReviewMarch 16, 2026

2 regulations cited at this visit.

16U — Insurance Coverage
Submit liability insurance.

Correction status: Completed · corrected March 27, 2026 · how corrected: Document · correction was due March 27, 2026

30U — Personnel Files
Ensure staff files are complete: Staff #2 needs a health appraisal with TB and the OCCL health and safety training. Staff #3 needs a health appraisal with TB.

Correction status: Completed · corrected April 14, 2026 · how corrected: Document · correction was due April 14, 2026

OCCL Standards ComplaintMay 22, 2025Result: No Evidence to Substantiate

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

On April 23, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of improper discipline due to threatening or belittling, inappropriate use of "time-out", inappropriate tone, and lack of supervision due to staff sitting and speaking to each other instead of watching the children. An investigation was conducted on April 30, 2025. There is no evidence to substantiate this complaint for use of improper discipline. All staff interviewed denied witnessing teachers yelling at children or using an inappropriate tone themselves. Staff #3 stated she has never heard any staff threaten children, and according to Staff #2 and #3, time-out is only used as a last resort, and children are in time-out for no longer than five minutes. The children in the classroom are four and five years old; therefore, the length of the time-out is appropriate. There is no evidence to substantiate this complaint for lack of supervision based on interviews and observation of the classroom. All staff interviewed stated they are never sitting down in the classroom and monitor the children by using proximity. Staff #2 and #3 were observed moving around the classroom and engaging with the children. It was noted Parent #1, who is an employee of the center, works in the infant classroom, and Child #1 will often get upset and want to stay with Parent #1. Staff #2 would tell Child #1, You don t want to go to the baby room.
Unannounced Full Compliance ReviewMarch 13, 2025

2 regulations cited at this visit.

30U — Personnel Files
Ensure staff files are complete. Submit adult health appraisal form for Staff #4. Submit health and safety training for Staff #2. Submit health and safety training, drug/alcohol statement and declaration statement for Staff #5.

Correction status: Completed · corrected April 22, 2025 · how corrected: Document · correction was due April 14, 2025

40U — Child Files
Ensure child files are complete. Submit health appraisal with lead screening for Child #1. Submit blood lead screenings for Children #12 and 15.

Correction status: Completed · corrected March 19, 2025 · how corrected: Document · correction was due April 14, 2025

OCCL Standards ComplaintDecember 10, 2024Result: No Evidence to Substantiate

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

On October 30, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of safety and sanitation due to continued illness, parent complaints/concerns being dismissed, staff and administration not using respectful communication, not having organized staff communication regarding important child info, not having an organized business management system causing child's belongings to be lost or wrong items to be used, and not providing access to drinking water to children. An investigation was conducted on November 7, 2024. There is no evidence to substantiate any allegations in this complaint. All staff confirmed there was Respiratory Syncytial Virus (RSV) in the one-year-old classroom, but parents were notified, and a notice was posted on the doors of the classrooms. All staff interviewed stated that cots, toys, mirrors, tables, and floors are cleaned daily with soap and water and bleach and water. All classrooms appeared clean and did not have a musty smell during this visit. All staff interviewed stated Staff #1 is not unprofessional or dismissive towards parents. All staff interviewed stated the parents and teachers communicate using the ProCare application, including the children s meals, naps, and if items have gone missing. OCCL does not require a full daily log for one-year-old children, but this facility does enter information into the application for one-year-olds. The staff interviewed also stated children are not denied water, noting each child has their own bottle and it is filled as needed during the day. These bottles were observed during this visit. There is no evidence to substantiate not having an organized system for staff communication and business management because while a child s shoes did get misplaced, Child #2 and #3 had the same pair of shoes and Child #3 was accidently sent home with Child #2 s shoes. Staff interviewed stated Parent #2 was contacted immediately and returned the shoes the next day. Staff int erviewed stated Child #4 ran out of diapers and the center had to use another child s diaper in the meantime. Staff noted Parent #4 was notified of this via the ProCare application, which was seen during this investigation.
OCCL Standards ComplaintAugust 16, 2024Result: No Evidence to Substantiate with Concern

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

The Office of Child Care Licensing received a complaint on July 26, 2024, regarding concerns of lack of supervision due to leaving six children unattended and not notifying a parent or providing an accident/injury report about a head injury. An investigation was conducted on July 29, 2024. There is no evidence to substantiate this complaint because interviews with staff members and a review of video footage show Staff #2 did not leave the room unattended and notification to a parent did occur with an accident injury report being written and signed by the parent at departure time. A concern noted at this visit were the children s and staff attendance records did not accurately reflect the staff and children present in the classroom.
OCCL Standards ComplaintJune 12, 2024Result: No Evidence to Substantiate

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

On May 22, 2024, and June 4, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns of an unexplained injury with no injury report, lack of respectful communication with a parent, and not following the center's termination policies or policies on handling a parent s complaint. An investigation was conducted on May 31, 2024. Based on the results of this investigation there is no evidence to substantiate Child #1 s parents were not provided an injury report because all three staff who were interviewed stated they never observed marks on Child #1 s arm. There is also no evidence to substantiate a lack of respectful communication because Staff #1 denied being rude to Parent #1 and hanging up the phone. There is no evidence to substantiate the center did not follow its policy on termination of care or handling parent complaints because all three staff who were interviewed stated Parent #1 and Parent #2 were notified care was being terminated because they screamed at Staff #1 and used vulgar language in front of children and other parents. The center s parent handbook states termination of care can occur when children or families participate in disruptive or dangerous behavior.
OCCL Standards ComplaintJune 7, 2024Result: Substantiated

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

On May 10, 2024, a complaint was called into the Child Abuse and Neglect Report Line and not accepted for investigation by the Institutional Abuse Unit (IAU). The Office of Child Care Licensing (OCCL) received the complaint on May 10, 2024, and accepted it for investigation regarding improper discipline, failure to report suspected abuse or neglect, failure to notify parents of a significant incident to a child, and not following termination policies. An investigation was conducted on May 21, 2024. This complaint is substantiated for improper discipline because five of the staff members interviewed stated they had witnessed Staff #2 improperly discipline children through verbal threats as well as physical contact and provided multiple detailed instances. This complaint is substantiated for failure to report suspected abuse or neglect because multiple staff stated they had witnessed improper discipline by Staff #2 and did not report the incidents to the Child Abuse and Neglect Report Line. Multiple staff also stated they had brought their concerns regarding Staff #2 improperly disciplining children to Administrator Erin Goldberg and Ms. Goldberg did not report the incidents to the Child Abuse and Neglect Report Line. This complaint is substantiated for failure to notify parents of a significant incident to a child because Ms. Goldberg stated she did not contact Child #1 or Child #2 s parent or guardian about the incidents because Staff #1 or Staff #2 was not present at the center on the day of the allegations, and she could not prove anything. However, the attendance documentation collected at the visit shows Staff #1 and Staff #2 were both present and working in classrooms on the morning of the allegations. This complaint is unsubstantiated for not following employment termination policies because Staff #1 was on her documented final warning and was terminated due to her aggressive behavior towards other staff members. Both incident reports regarding Staff #1 s term ination were collected at the visit.
OCCL Standards ComplaintApril 16, 2024Result: No Evidence to Substantiate

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

On March 27, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of staff using a drug during the work day that could adversely affect job functions. An investigation was conducted on April 9, 2024. There is no evidence to substantiate this complaint because all staff members interviewed denied witnessing, seeing, or smelling marijuana in the facility or parking lot. The parking lot was observed during the investigation during the time staff take lunch breaks, and no staff members were witnessed smoking in their cars. The facility did not smell of marijuana upon entry.
Unannounced Full Compliance ReviewMarch 14, 2024

4 regulations cited at this visit.

16U — Insurance Coverage
Send updated liability insurance.

Correction status: Completed · corrected March 22, 2024 · how corrected: Document · correction was due April 12, 2024

30U — Personnel Files
Ensure all staff files are complete. Staff #1 needs their out of state background results. Staff #2 needs an adult health appraisal.

Correction status: Completed · corrected April 12, 2024 · how corrected: Document · correction was due April 12, 2024

40U — Child Files
Ensure all child files are complete. Children #4 and 5 need blood lead results.

Correction status: Completed · corrected March 27, 2024 · how corrected: Document · correction was due April 12, 2024

72U — Feeding of Infants
Ensure all bottles are labeled. This was corrected at the visit.

Correction status: Completed · corrected March 14, 2024 · how corrected: Facility Visit · correction was due March 14, 2024

OCCL Standards ComplaintOctober 11, 2023Result: No Evidence to Substantiate

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

On August 31, 2023, the Office of Child Care Licensing received a complaint regarding not utilizing positive behavior supports, not having or following current lesson plans, and not providing accurate information regarding a child s day. An investigation was conducted on September 12, 2023. There is no evidence to substantiate this complaint because Administrator Erin Goldberg provided LS Hackett with Child #1 s daily reports on various days, photographs of Child #1 participating in developmentally appropriate activities, and complete lesson plans for the month of August 2023 for the three-year-old classroom. While daily reports are not required for children over the age of one, the facility is completing them voluntarily. Ms. Goldberg also provided written teacher statements denying they have witnessed any staff members use improper discipline or speak inappropriately to any children in care. All staff members at the facility signed a statement that they had never witnessed this behavior. A walkthrough of the facility confirmed all classrooms had current lesson plans posted and observed staff-child interactions were appropriate.
OCCL Standards ComplaintSeptember 19, 2023Result: No Evidence to Substantiate

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

The Office of Child Care Licensing (OCCL) received a complaint on July 6, 2023, regarding a lack of injury/accident reporting, and meeting a child's needs in terms of physical routines and diapering. There is no evidence to substantiate the allegations in this complaint because Administrator Goldberg provided numerous accident/injury reports for Child #1 dating back several months; all these forms were signed by Parent #1 and included clear explanations of the cause of the injury. Administrator Goldberg provided LS Hackett and Licensing Supervisor Bailey with a packet of documented emails between herself and Parent #1, including written staff statements, photographs, and daily logs. The daily logs from the Tadpole Application show Child #1 was changed as needed and checked hourly and was fed food provided by the center rather than the food brought in by Parent #1, as Child #1 seemed to prefer it.
OCCL Standards ComplaintSeptember 13, 2023Result: No Evidence to Substantiate

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

On July 17, 2023, a complaint was called into the Child Abuse and Neglect Report Line and not accepted for investigation by the Institutional Abuse Unit (IAU). The Office of Child Care Licensing (OCCL) received the complaint on July 17, 2023, regarding concerns of improper discipline, and accepted it for investigation on July 18, 2023. An investigation was conducted on July 27, 2023. There is no evidence to substantiate this complaint because Administrator Erin Goldberg stated she has never witnessed staff yelling in children s faces or witnessed staff grabbing children or yanking items out of their hands. Administrator Goldberg noted a staff member discontinued employment after she was observed raising her voice within the classroom, but not directly at the children. Three hours of camera footage were observed, and a full walkthrough of the center was completed during the investigation, and no improper discipline was witnessed. Staff members present had previously been interviewed regarding these same concerns and denied observing improper discipline within the center.
OCCL Standards ComplaintAugust 21, 2023Result: Substantiated

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

The Office of Child Care Licensing (OCCL) received a complaint on January 18, 2023, regarding lack of supervision and staff not having an understanding of and respect for a child and their needs. An investigation was conducted on January 20, 2023. Based on the video footage of the incident, this complaint is substantiated for lack of supervision. A child entered the three-year-old classroom from the four-year-old classroom to gather his belongings for nap time, and neither of the two staff in the four-year-old classroom accompanied the child or informed the staff member in the three-year-old classroom that the child was coming over. The administrator and a staff member, who was in the four-year-old classroom when the incident happened, stated a staff member stood at the doorway to supervise the child as he gathered his belongings. However, the video footage did not show a staff member supervising the child at the doorway. If a staff member had been standing in the doorway, they would have seen the door close and heard the child s cries for help before the staff member in the three-year-old classroom heard him since she was in the kitchen area and unaware the child had entered the classroom. There is no evidence to substantiate the allegation of staff not having an understanding of and respect for a child and their needs because the staff member in the three-year-old classroom assisted the child as soon as she heard him asking for help.
OCCL Standards ComplaintAugust 15, 2023Result: No Evidence to Substantiate

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

The Office of Child Care Licensing (OCCL) received a complaint on May 12, 2023, regarding concerns of discrimination. There is no evidence to substantiate this complaint based on teacher interviews and the documentation collected. Parent #1 was provided an Affidavit of Religious Belief document by the facility and chose not to enroll Child #1 in care.
Enforcement VisitJuly 27, 2023

8 regulations cited at this visit.

16U — Insurance Coverage
Submit updated insurance.

Correction status: Completed · corrected August 4, 2023 · how corrected: Document · correction was due August 28, 2023

30U — Personnel Files
Staff files need the following: Staff #1 needs an adult health appraisal and in-person CPR. Staff #2 needs to be fingerprinted. Staff #3 needs updated CPR/FA. Staff #4 needs u[dated fingerprints. Staff #5 needs CPR/FA. Staff #6 needs the OCCL health and safety training. Staff #7 needs one more reference and signature on safe sleep. Staff #8 needs health and safety training. Staff #9 needs their health and safety training.

Correction status: Completed · corrected September 8, 2023 · how corrected: Document · correction was due August 28, 2023

36U — Staff Attendance
Ensure staff sign in and out of each classroom. 2 staff were not signed in and out, in the one's room. One staff was not signed in the four's room. This was corrected at the visit.

Correction status: Completed · corrected July 27, 2023 · how corrected: Facility Visit · correction was due August 28, 2023

40U — Child Files
Children's files need the following: Child #1 needs an updated health appraisal. Child #2 and #3 need blood lead screening results. Child #4 needs a health appraisal. Child #6 needs blood lead screening results. Child #7 needs blood lead screening results. Child #12 needs an updated health appraisal and blood lead screening results.

Correction status: Completed · corrected August 21, 2023 · how corrected: Document · correction was due August 28, 2023

43U — Children's Attendance
Ensure children ae signed in and out of each classroom. The one's, two's and school-age room had children not signed in. This was corrected at the visit.

Correction status: Completed · corrected July 27, 2023 · how corrected: Facility Visit · correction was due August 28, 2023

49U — Indoor Space
Ensure all outlets are covered in the one's room. This was corrected at the visit.

Correction status: Completed · corrected July 27, 2023 · how corrected: Facility Visit · correction was due August 28, 2023

61U — Diapering and Soiled Clothing
Change diaper changing mat in the infant room.

Correction status: Completed · corrected August 21, 2023 · how corrected: Document · correction was due August 28, 2023

74U — Lesson Plans
Ensure all lesson plans are up to date in the infant's, one's, two's and three's room. This was corrected at the visit.

Correction status: Completed · corrected July 27, 2023 · how corrected: Document · correction was due August 28, 2023

OCCL Standards ComplaintJune 29, 2023Result: No Evidence to Substantiate

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

On May 19, 2023, the Office of Child Care Licensing (OCCL) received a complaint regarding lack of supervision and failure to report an accident/injury. The center self-reported a concern regarding a child having bruises on May 22, 2023, and an investigation was conducted on May 26, 2023. There is no evidence to substantiate this complaint for lack of supervision or failure to report an accident/injury because communication with the parent documents the child was found to have a medical condition that causes excessive bruising and Child #1 s head injury did not occur at the center. Additionally, documents were provided showing bruising was reported to the parent. Staffing patterns show appropriate staff-to-child ratios.
OCCL Standards ComplaintJune 6, 2023Result: No Evidence to Substantiate

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

The Office of Child Care Licensing (OCCL) received a complaint on March 23, 2023, regarding lack of supervision on the playground. An investigation was conducted on March 30, 2023. There is no evidence to substantiate this complaint because the staff interviewed reported the two staff on the playground were watching the class as they were playing on the playground and were tending to the needs of children by tying shoes and wiping faces. Additionally, attendance documentation showed the class was in ratio when the incident happened.
OCCL Standards ComplaintMay 31, 2023Result: No Evidence to Substantiate

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

On October 26, 2022, a complaint was called into the Child Abuse and Neglect Report Line and initially accepted for investigation by the Institutional Abuse Unit (IAU). IAU abridged the case later the same day. The Office of Child Care Licensing (OCCL) received and accepted the complaint for investigation on October 26, 2022, regarding improper discipline and failure to report suspected child abuse or neglect. An investigation began on November 03, 2022, and ended on January 23, 2023. Based on interviews with staff and documentation obtained, there is no evidence to substantiate this complaint. The staff interviewed denied witnessing or having knowledge of a staff member throwing a child into a wall. A staff member who had concerns about possible child abuse or neglect reportedly called the Child Abuse and Neglect Report Line. Medical staff assessed the child and determined there were no signs of physical abuse.
Enforcement VisitMay 31, 2023

1 regulation cited at this visit.

30U — Personnel Files
Ensure staff files are complete. Staff #1 needs an updated health appraisal with TB results and a returned service letter. If no service letter is returned, submit 2 documented attempts. Staff #2 needs 2 references and an adult health appraisal with TB results. Staff #3 needs CPR/First Aid certification and a returned service letter or 1 more reference and 2 documented attempts.

Correction status: Completed · corrected June 8, 2023 · how corrected: Document · correction was due June 9, 2023

Unannounced Full Compliance ReviewMarch 8, 2023

5 regulations cited at this visit.

16U — Insurance Coverage
Submit current liability insurance.

Correction status: Completed · corrected March 27, 2023 · how corrected: Document · correction was due April 10, 2023

30U — Personnel Files
Ensure all staff files are complete. Staff #1 needs 3 more training hours. Staff #2 needs an adult health appraisal with TB. Staff #3 needs the Health and Safety training or Building Premises Safety training. Staff #4 needs CPR/First Aid, Administration of Medication, Health/safety Training, 18 training hours, and an adult health appraisal. Staff #5 needs CPR/First Aid, 18 training hours, a PD plan, and the Health and Safety training. Staff #6 needs 5 more training hours. Staff #7 needs 9 training hours and the health and safety training.

Correction status: Completed · corrected April 21, 2023 · how corrected: Document · correction was due April 10, 2023

40U — Child Files
Ensure child files are complete. Children #7 and 8 need updated health appraisals with immunizations and blood lead screening results. Children #16 and 17 need blood lead screening results.

Correction status: Completed · corrected April 19, 2023 · how corrected: Document · correction was due April 10, 2023

49U — Indoor Space
Ensure all electrical outlets are covered. This was corrected at the visit. The infant room, school-age room,. and three year old room were missing covers.

Correction status: Completed · corrected March 8, 2023 · how corrected: Facility Visit · correction was due March 8, 2023

74U — Lesson Plans
Ensure lesson plans are posted. This was corrected at the visit. The three and four year old classroom were missing lesson plans.

Correction status: Completed · corrected March 8, 2023 · how corrected: Facility Visit · correction was due March 8, 2023

OCCL Standards ComplaintFebruary 28, 2023Result: Substantiated

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

On February 14, 2023, the Office of Child Care Licensing (OCCL) received a complaint regarding improper staff-to-child ratio, infant feeding requirements, and improper care of infants. An investigation was conducted on February 15, 2023. This complaint is substantiated for improper care of infants because the staff interviewed stated diapers are checked every two hours when they are required to be checked at least every hour. This complaint is substantiated for infant feeding requirements because the administrator stated staff admitted to sharing their own food with the infants and cereal was observed in an infant s bottle. There is no evidence to substantiate the complaint for improper staff-to-child ratio because attendance records and video footage showed proper staff-to-child ratio was maintained. Additional concerns noted at the time of the visit were: infant monthly feeding schedules were not completed by parents of five children, infant bottles were not labeled, infant daily logs were not accurate, and staff was observed multiple times using a cell phone on video footage while caring for infants.
OCCL Standards ComplaintFebruary 9, 2023Result: Substantiated

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

The Office of Child Care Licensing (OCCL) received a complaint on November 09, 2022, regarding staff not following procedures to notify a parent of important information relating to a child. An investigation was conducted on November 21, 2022, and January 13, 2023. The complaint is substantiated because a child informed two staff that another child pulled his pants down, and neither staff notified the child s parent(s) of the incident. The administrator also confirmed the staff did not inform the center s administration and instructed them to inform her of such occurrences in the future. However, although they did not witness the incident, the administrator reported that the two staff notified the parent of the child who reportedly pulled down another child s pants to prevent a repetition of the alleged behavior.
Enforcement VisitJanuary 20, 2023

1 regulation cited at this visit.

30U — Personnel Files
Ensure staff files are complete. Staff #1 needs to be determined eligible before working for the facility. Staff #2 need their CPR/FA certification, 2 references, and an updated health appraisal. Staff #3 need 2 references and an updated health appraisal. Staff #4 need CPR/FA certification, Administration of Medication certification, 2 references, and an adult health appraisal. Staff #5 need 2 references, an adult health appraisal, and eligibility determination. Submit all staff health appraisals by February 9th, 2023. Submit all other staff items by January 27th, 2023.

Correction status: Completed · corrected January 27, 2023 · how corrected: Document · correction was due January 27, 2023

OCCL Standards ComplaintJanuary 10, 2023Result: No Evidence to Substantiate

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

The Office of Child Care Licensing (OCCL) received a complaint on October 31, 2022, regarding staff not following sanitation requirements; staff not following requirements for child health exclusions; the center not notifying parents or guardians when their child has been exposed to a contagious disease or condition; staff not ensuring food is clean and safe to eat; staff not informing a parent or guardian of the identities and contact information of the owners upon request; staff not keeping all areas, furnishings, and equipment at the center in a clean, hazard-free, and safe condition; and staff not supervising children as required. An investigation was conducted on November 3, 2022. Based on the documentation provided and staff interviews, there is no evidence to substantiate this complaint. The staff interviewed affirmed sanitation requirements are followed. This specialist also observed staff cleaning tables with soap and water and then disinfecting them with a bleach and water solution. All classrooms appeared to be clean, hazard-free, and in a safe condition at the facility visit. There is no policy in the parent handbook stating staff wait until a child has vomited three times before they notify the child s parent(s) or guardian(s). The health exclusions in the center s parent handbook match the DELACARE Regulations. The administrator and facility director verified parents and guardians are notified when their child has been exposed to a contagious disease or condition. The administrator provided this specialist with a sample health notice that is given to parents and guardians. This specialist observed the containers used to store prepared food and determined they were not shoe containers and were acceptable for use. In the report made to OCCL, the Reporter stated she had the owner s name and was going to contact him. The facility director confirmed parents and guardians can call the corporate office and request to speak with the owner, or they can reach him via email at [email protected]. This specialist observed multiple classrooms and verified staff were supervising children as required.
Enforcement VisitNovember 3, 2022

1 regulation cited at this visit.

30U — Personnel Files
Ensure staff files are complete. Send in 4 references for staff #1, and CPR/First Aid and health appraisal for Staff #2 by November 18, 2022.

Correction status: Completed · corrected November 18, 2022 · how corrected: Document · correction was due November 18, 2022

OCCL Standards ComplaintOctober 27, 2022Result: No Evidence to Substantiate

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

The Office of Child Care Licensing (OCCL) received a complaint on October 7, 2022, regarding improper discipline and staff falsifying documents. There is no evidence to substantiate the allegation of improper discipline because on August 24, 2022, Administrator Davis self-reported the incident involving Child #1 smacking Staff #1 on her butt and Staff #1 "tossing" the child in the corner. OCCL staff reviewed the video and determined although Staff #1 s response may not have been based on best practice, she did not violate a DELACARE Regulation. There is no evidence to substantiate this complaint for falsifying documents because the documents provided and reviewed do not appear to be altered or falsified, and were signed by the parent/guardian, indicating the parents were informed of the behavior concerns for Child #1.
OCCL Standards ComplaintAugust 1, 2022Result: Substantiated

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

On July 12, 2022, a complaint was called into the Child Abuse Report Line and not accepted for investigation by the Institutional Abuse Unit. The Office of Child Care Licensing (OCCL) received the complaint on July 12, 2022, and accepted it for investigation on July 13, 2022, regarding lack of supervision. An investigation was conducted on July 15, 2022. This complaint is substantiated because two toddlers, ages one and two, were able to exit the outdoor play area unnoticed by two staff, and were observed by the reporter on the side of a high traffic road in front of the facility. One of the children ran into the middle of the road and the reporter brought the child over to the grass on the side of the road. The two staff received written warnings for lack of supervision. The facility implemented a new policy allowing only the administrative staff to open and close the gates in the outdoor play area, and to turn on/off the water hose.
OCCL Standards ComplaintDecember 20, 2021Result: Substantiated

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

On December 2, 2021, OCCL received a complaint regarding Lil Einstein s III regarding improper discipline. An investigation was conducted on December 7, 2021. This complaint is substantiated because Staff #1 was observed in person and on video yanking a toy from a child and improperly picking up the child. There is no evidence to substantiate an accident report was not provided because the center has no record that the child was kicked in the face by another child.
OCCL Standards ComplaintDecember 15, 2021Result: No Evidence to Substantiate

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

On December 3, 2021, a report was made to the Child abuse Report Line. The Institutional Abuse Unit did not accept the report for investigation. OCCL accepted the complaint for investigation regarding lack of supervision. There is no evidence to substantiate this complaint because staff at the facility were supervising children on the playground and in the classroom. They were unaware of the mulch incident because they did not observe it and Child #1 did not complain. They responded promptly to the rough playing to prevent harm to Child #1.

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