Delaware records · New Castle County · Middletown
CADENCE ACADEMY PRESCHOOL-BOYD'S CORNER
Licensed Child Care Center · Middletown, Delaware
Records presented as of November 5, 2026The operation, as the state lists it
- License number
- 1454237
- Operation type
- Licensed Child Care Center
- Address
- 2356 DUPONT PKWY, Middletown, DE 19709
- Licensed capacity
- 191
- Ages served, as listed
- 6 weeks through 12 years.
- Hours, as listed
- 6:30 AM – 6:00 PM
- State programs listed
- Purchase of Care
The record in numbers
| Compliance visits | 6 |
| Complaint investigations | 5 |
| Citations recorded | 18 |
| Citations with correction completed, per the state | 15 |
| Citations with correction still pending, per the state | 3 |
| Record span | October 4, 2023 – October 16, 2026 |
How to read this record
A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.
Record by year
| Year | Visits & investigations | Citations recorded |
|---|---|---|
| 2026 | 3 | 4 |
| 2025 | 5 | 3 |
| 2024 | 2 | 6 |
| 2023 | 1 | 5 |
Visits and investigations, newest first
3 regulations cited at this visit.
Ensure Staff #1 has school-age specialized training. Send updated DEEDS certificate.
Correction status: Pending · correction was due November 13, 2026
Ensure carpet is clean and in good repair. Repair or replace fraying carpet in Room 6 and send a picture to OCCL.
Correction status: Pending · correction was due November 13, 2026
Ensure Child #21 has an MAR for diaper cream in the classroom. Send to OCCL.
Correction status: Pending · correction was due November 13, 2026
1 regulation cited at this visit.
A licensee shall ensure all children are supervised at all times. On August 25, 2026, a child was able to leave the classroom and go to another classroom without a staff member seeing or knowing for a period of time. Have the staff member take the training "Active Supervision in Early Childhood Programs" on the Head Start EEP website. Send certificate or proof of training to OCCL by October 16, 2026.
Correction status: Completed · correction was due October 16, 2026
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On June 12, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding failing to have and follow a procedure for accepting and handling complaints from the parents or guardian, and child file information confidentiality. An investigation began on June 22, 2026, and concluded on June 29, 2026. According to documentation received and staff interviews, there is no evidence to substantiate this complaint for failing to have and follow a procedure for accepting and handling complaints from the parents or guardian, and child file information confidentiality. All staff interviewed stated administration attempted to have the conversation in private in the office, but the parent refused to do so. All staff interviewed stated no child confidential information was shared during this incident.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On October 1, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding staff not using positive behavior supports, not showing respectful communication with others, and failing to understand the needs of children. An investigation began on October 2, 2025, and concluded on October 6, 2025. Based on staff interviews, observations, and video footage reviewed, there is no evidence to substantiate this complaint for not using positive behavior support, not showing respectful communication with others, and failing to understand the needs of children. While one staff member did express concerns regarding another staff member to the administration, there is insufficient evidence at this time to substantiate this complaint.
3 regulations cited at this visit.
Ensure staff files are complete. CPR/First aid needed for Staff #6. Annual review of safe sleep for Staff #2, 8. OCCL Health and Safety training for Staff #5. Annual review of abuse and neglect for Staff #8. Health appraisal w/TB test for Staff #2, 5. Release of employment for Staff #4.
Correction status: Completed · corrected October 31, 2025 · how corrected: Document · correction was due November 10, 2025
Room 6 has 2 holes and a piece of the wall on the corner of the window missing. Get repaired and send pictures.
Correction status: Completed · corrected November 5, 2025 · how corrected: Document · correction was due November 10, 2025
Ensure all children with medication/diaper cream/lotion, etc. have an MAR. Send completed MARs for children in Room 5, 8, and 10.
Correction status: Completed · corrected October 29, 2025 · how corrected: Document · correction was due November 10, 2025
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On July 3, 2025, the Office of Child Care Licensing received a complaint regarding incorrect staff-to-child ratio. An investigation was conducted on July 11, 2025. Based on documentation received, this complaint is substantiated for incorrect staff-to-child ratio. Even though staff members reported they were never out of ratio and all classrooms were following the proper staff-to-child ratio at the time of the visit, the attendance documentation provided showed multiple instances of classrooms not following proper staff-to-child ratios. Additional concerns noted were both staff and children were not correctly signed in/out of classrooms on multiple occasions.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
Between January 16, 2025, and January 17, 2025, the Office of Child Care Licensing (OCCL) received two complaints regarding allegations of feeding a child food that had not been stored properly. This incident was self-reported to OCCL by the center on January 16, 2025, and an investigation was conducted on January 23, 2025. This complaint is substantiated for feeding a child food that had not been stored properly. Though the policy of the center is to have parents place food in the refrigerator that needs to be kept cold, staff admitted to feeding a child food from the previous day that had not been thrown away or stored properly in a refrigerator overnight.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On December 30, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding not maintaining adequate heat in the center. An investigation was begun on January 2, 2025, and was completed on January 10, 2025. This complaint is substantiated for not maintaining adequate heat in the center based on staff interviews and two variance requests due to the heating units not working properly to keep the classrooms within the correct temperatures.
1 regulation cited at this visit.
Training hours need to be completed. Staff #3- 5 hours, Staff #4- 18 hours, Staff #5- 6 hours, Staff #6- 10 hours, Staff #7- 14 hours, Staff #8- 6 hours, Staff #9- 10 hours, Staff #10- 18 hours, Staff #11- 1 hours, Staff #12- 10 hours, Staff #13- 10 hours, Staff #14- 18 hours, Staff #15- 10 hours, Staff #16- 18 hours, Staff #17- 11 hours, Staff #18- 18 hours, Staff #20- 18 hours, Staff #22- 18 hours, Staff #23- 10 hours, Staff #27- 6 hours, Staff #28- 18 hours, Staff #31- 18 hours, Staff #32- 9 hours, Staff #35- 5 hours, Staff #39- 2 hours.
Correction status: Completed · corrected November 25, 2024 · how corrected: Document · correction was due November 15, 2024
5 regulations cited at this visit.
Ensure staff files are complete. Pediatric first aid/CPR needed for Staff #24. Professional development plans needed for Staff #1-33, 35, 36, and 39. Annual review of abuse and neglect and infant safe sleep needed for Staff #7, 10, 11, 14, 18, 20, 27, 28, 31, and 32. Orientation needed for Staff #3 and 22. 7-hour OCCL Health and Safety training needed for Staff #3, 4, 26, and 37. Application or resume needed for Staff #26 and 37. Job description needed for Staff #3, 4, 16, 19, 21, 22, 24, 26, 33, 37, and 38. One reference needed for Staff #2. 2 references needed for Staff #3, 4, 16, 19, 21, 22, 26, 30, 33, 34, and 39. 4 references needed for Staff #37. Adult abuse registry check needed for Staff #3, 16, 21, 22, 26, and 37. Health appraisal needed for Staff #4, 19, 22, 26, 33, 36 and 39. TB test needed for Staff #4, 19, 33 and 36.
Correction status: Completed · corrected November 25, 2024 · how corrected: Document · correction was due November 15, 2024
Ensure children's progress is documented. Child #1, 2, 7, 8, 9, and 13 all need developmental plans.
Correction status: Completed · corrected November 4, 2024 · how corrected: Document · correction was due November 15, 2024
Ensure refrigerator temperature is 41 degrees or colder. Kitchen is reading 48 degrees.
Correction status: Completed · corrected November 4, 2024 · how corrected: Document · correction was due November 15, 2024
Ensure Medication Administration Record is completed for Child #21, 23, and 24.
Correction status: Completed · corrected October 17, 2024 · how corrected: Document · correction was due November 15, 2024
Ensure a written feeding schedule is updated monthly for infants. Child #1 and 22 need feeding statements.
Correction status: Completed · corrected October 17, 2024 · how corrected: Document · correction was due November 15, 2024
5 regulations cited at this visit.
Ensure a staff member is trained in day-to-day operations. Send signed form to OCCL. Corrected at visit.
Correction status: Completed · corrected October 4, 2023 · how corrected: Document · correction was due November 6, 2023
Ensure staff files are complete. CPR and First Aid is needed for Staff #3. Professional Development Plan is needed for Staff #2, 3, 12, and 14. Review of child abuse and neglect and safe sleep is needed for Staff #9 and 13. 7 hour OCCL Health and Safety training is needed for Staff #1, 2, 4, and 7. Job description is needed for Staff #1 and 14. 4 references are needed for Staff #9. 1 additional reference is needed for Staff #15. Adult abuse registry check is needed for Staff #1 and 9.
Correction status: Completed · corrected October 30, 2023 · how corrected: Document · correction was due November 6, 2023
Ensure all walls are cleanable. Patch hole in wall in Room 2 behind the door. Patch and paint walls in School Age room. Patch and paint the wall behind the trashcan in the infant room. Ensure trash cans are operational and not broken. Replace or repair trash can in Room 11 bathroom *Corrected at Visit*. Remove broken trash can in Room 5 bathroom *Corrected at Visit*. Ensure air fresheners are removed for all classrooms. Check all classrooms and remove *Corrected at Visit*.
Correction status: Completed · corrected October 9, 2023 · how corrected: Document · correction was due November 6, 2023
Ensure refrigerators have a thermometer or working thermometer. Infant room (Room 1), Room 3, Room 7, Room 11, Room 8, and Kitchen need thermometers replaced or need thermometers.
Correction status: Completed · corrected October 30, 2023 · how corrected: Document · correction was due November 6, 2023
Ensure all broken toys and hazards are removed from all playgrounds. Bag of balls need to be removed on small playground. Broken toys on top of the box on two-year-old playground needs to be removed. Broken table needs to be repaired or removed from playground. Check all toys and remove any broken toys.
Correction status: Completed · corrected October 9, 2023 · how corrected: Document · correction was due November 6, 2023
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