Delaware records · Kent County · Dover
CHILDREN & FAMILIES FIRST HEAD START WHITE OAK
Licensed Child Care Center · Dover, Delaware
Records presented as of November 5, 2026The operation, as the state lists it
- License number
- 1478042
- Operation type
- Licensed Child Care Center
- Address
- 195 WILLIS ROAD, Dover, DE 19901
- Licensed capacity
- 78
- Ages served, as listed
- 3 years through 5 years.
- Hours, as listed
- 8:00 AM – 2:00 PM
- State programs listed
- Child Care Food Program;Nonprofit
The record in numbers
| Compliance visits | 3 |
| Complaint investigations | 1 |
| Citations recorded | 7 |
| Citations with correction completed, per the state | 7 |
| Citations with correction still pending, per the state | 0 |
| Record span | April 4, 2023 – April 17, 2025 |
How to read this record
A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.
Record by year
| Year | Visits & investigations | Citations recorded |
|---|---|---|
| 2025 | 1 | 3 |
| 2024 | 2 | 3 |
| 2023 | 1 | 1 |
Visits and investigations, newest first
3 regulations cited at this visit.
Ensure staff files are complete. Staff #1 needs CPR/FA and nine additional training hours Staff #2 needs CPR/FA abd a service letter Staff #3 needs an updated health appraisal Staff #4 needs annual review of abuse and neglect Staff #5 needs certification of medication
Correction status: Completed · corrected May 22, 2025 · how corrected: Document · correction was due May 8, 2025
Ensure radon testing is up to date
Correction status: Completed · corrected May 8, 2025 · how corrected: Document · correction was due May 8, 2025
Ensure water and liquid soap are on the bust at all times. This was corrected when the items were added to the bus at time of visit.
Correction status: Completed · corrected April 17, 2025 · how corrected: Facility Visit · correction was due April 17, 2025
3 regulations cited at this visit.
Ensure staff files are complete Staff #1 needs CPR?FA certification Staff #2 needs CPR?FA, one hours health & safety training and a professional development plan Staff #3 needs CPR?FA certification Staff #4 needs an entire file on site Staff #5 needs FA?CPR, medication certification, orientation. OCCL seven hour training and fingerprints w/eligibility Staff #6 needs FA/CPR certification Staff #7 needs FA?CPR certification Staff #8 needs FA?CPR certification Staff #9 needs OCCL seven hour health & safety training.
Correction status: Completed · corrected May 9, 2024 · how corrected: Document · correction was due April 25, 2024
Ensure each classroom is equipped with covered trash cans
Correction status: Completed · corrected April 25, 2024 · how corrected: Document · correction was due April 17, 2024
Ensure classroom #2 provides weekly opportunities for special activities i.e. health habits.
Correction status: Completed · corrected April 25, 2024 · how corrected: Document · correction was due April 19, 2024
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
OCCL received a complaint on February 29, 2024, regarding lack of supervision and not providing truthful information to parents. An investigation was conducted on March 7, 2023. There is no evidence to substantiate this complaint because a review of the video footage showed no lack of supervision as the staff members were on the playground with the children but did not appear to observe the child while on the slide and therefore did not see the incident occur.
1 regulation cited at this visit.
A complete file is needed for Staff #1. CPR certification is needed for staff #1.
Correction status: Completed · corrected April 17, 2023 · how corrected: Document · correction was due April 10, 2023
Something look wrong — a name, an address, a record that should not be public at this level of detail? Report it on the corrections page. Reports about the level of detail are acted on first: the record is paused while the report is reviewed.