Delaware records · New Castle County · Wilmington
PYRAMID LEARNING ACADEMY II
Licensed Child Care Center · Wilmington, Delaware
Records presented as of November 5, 2026The operation, as the state lists it
- License number
- 1509632
- Operation type
- Licensed Child Care Center
- Address
- 102 BECKER AVENUE, Wilmington, DE 19804
- Licensed capacity
- 57
- Ages served, as listed
- 6 weeks through 12 years.
- Hours, as listed
- 7:00 AM – 5:00 PM
- State programs listed
- Child Care Food Program;Purchase of Care
The record in numbers
| Compliance visits | 5 |
| Complaint investigations | 4 |
| Citations recorded | 14 |
| Citations with correction completed, per the state | 14 |
| Citations with correction still pending, per the state | 0 |
| Record span | November 28, 2022 – June 3, 2025 |
How to read this record
A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.
Record by year
| Year | Visits & investigations | Citations recorded |
|---|---|---|
| 2025 | 2 | 1 |
| 2024 | 3 | 4 |
| 2023 | 3 | 2 |
| 2022 | 1 | 7 |
Visits and investigations, newest first
1 regulation cited at this visit.
Lead results needed for Child #2
Correction status: Completed · corrected May 14, 2025 · how corrected: Document · correction was due June 20, 2025
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
OCCL s investigation of regulatory non-compliance began after clearance from other agencies was received. On December 6, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding a lack of supervision. This concern had been self-reported to OCCL by the facility on December 2, 2024. An investigation was conducted on January 7, 2025. Based on the results of the investigation, staff interviews, and a review of documents and video footage, there is no evidence to substantiate this complaint for a lack of supervision. The staff person was present in the room but could not reach the child in time to prevent the fall.
2 regulations cited at this visit.
Ensure child files are complete. Hours and days of attendance needed for child #2,3. Health appraisal needed for child #3. Health appraisal with immunizations and blood lead screening needed for child #5,9,11. Blood lead screening needed for child #12. Developmental plans needed for child #7,11,12. Please send corrections to OCCL.
Correction status: Completed · corrected August 15, 2024 · how corrected: Document · correction was due September 5, 2024
Please post current license.
Correction status: Completed · corrected August 13, 2024 · how corrected: Document · correction was due September 5, 2024
2 regulations cited at this visit.
Ensure the teacher trained in day to day operations has a form in her file.
Correction status: Completed · corrected July 9, 2024 · how corrected: Document · correction was due July 15, 2024
Ensure child files are updated. Developmental plans needed for child #1,2,3,4,6,7,8,9,10 Health appraisals needed for child #5,10 Blood lead results needed for child #3, 10
Correction status: Completed · corrected July 17, 2024 · how corrected: Document · correction was due July 15, 2024
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On April 22, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding lack of supervision, improper staff-to-child ratios, improper mixing of age groups, staff files not being on-site, an enrolled child not having a file on-site, and not having an administrator functioning in that role. The complaint is substantiated for lack of supervision based on interviews and video footage. Child #1 was observed on video to have been on the playground unsupervised for 25 minutes without staff knowledge. Staff #1 was also observed on video leaving children unsupervised in the center on multiple occasions. Staff #1 was terminated from employment as of April 22, 2024. This complaint is substantiated for improper staff-to-child ratio and improper mixing of age groups because based on attendance records received, there were multiple instances of improper staff-to-child ratios and improper mixing of age groups. This complaint is substantiated for staff files not being on-site because when asked to provide staff files, there were no staff files on-site to produce. This complaint is substantiated for an enrolled child not having a file on-site because when asked to provide Child #1 s child file, the required child file elements could not be provided. There is no evidence to substantiate not having an administrator functioning in that role because based on staff interviews, the administrator was functioning in that role. An additional concern noted was attendance records provided were not complete with children not being signed out, not documenting combining classrooms, and staff not signing out of classrooms.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On August 24, 2023, the Office of Child Care Licensing (OCCL) received a complaint regarding the center not maintaining and cleaning the classrooms, mixing age groups, not notifying the families of a communicable disease, no menu being posted in the center, and the food service not meeting CACFP requirements. An unannounced visit was conducted on August 31, 2023, to investigate this complaint. There is no evidence to substantiate this complaint because it was observed that the classrooms were clean, a cleaning schedule was present and being followed, the children were in the appropriate classrooms separated by age, and the current menu was posted with the corresponding food items present in the kitchen. The posted menu met all CACFP food requirements. The administrator provided documentation that families had been notified in person and through the ProCare application when a communicable disease was present in the center.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On May 26, 2023, a complaint was made to the Child Abuse and Neglect Report Line and accepted for investigation by the Institutional Abuse Unit (IAU). IAU abridged the case on May 30, 2023, at which time the Office of Child Care Licensing (OCCL) received the complaint regarding an allegation of improper discipline. An unannounced visit was conducted on June 2, 2023, to investigate this complaint. There is no evidence to substantiate this complaint for improper discipline because all the staff members interviewed stated Child #1 was never alone with Staff #2 and the video footage which was reviewed confirmed this to be true. Staff #2 denied ever harming any of the children in care.
2 regulations cited at this visit.
All staff files must be complete. Send CPR and First Aid certificates for one staff member. Send Administration of Medication certificate for one staff member. Send Health and Safety Training for three staff members. Send health appraisal with TB results for one staff member.
Correction status: Completed · corrected July 27, 2023 · how corrected: Document · correction was due July 7, 2023
All child files must be complete. Send health appraisal for one child. Send health appraisal with immunizations and blood lead screening for one child. Send blood lead screening for two children. Send Parents Right to Know permission form for two children. Send screen time permission form for one child.
Correction status: Completed · corrected July 28, 2023 · how corrected: Document · correction was due July 7, 2023
7 regulations cited at this visit.
All staff files must be complete. Send the staff orientation record for three staff members. Send the references for three staff members. Send the service letters for three staff members.
Correction status: Completed · corrected January 10, 2023 · how corrected: Document · correction was due December 28, 2022
All child files must be complete. Send the current immunization record or religious exemption for two children.
Correction status: Completed · corrected December 30, 2022 · how corrected: Document · correction was due December 28, 2022
Ensure all ceiling vents are clean. Send pictures.
Correction status: Completed · corrected December 30, 2022 · how corrected: Document · correction was due December 28, 2022
Ensure the floor in the kitchen is clean and free of dead bugs. Send pictures.
Correction status: Completed · corrected December 30, 2022 · how corrected: Document · correction was due December 28, 2022
Ensure the ceiling vent and the window in the bathroom are clean.
Correction status: Completed · corrected December 30, 2022 · how corrected: Document · correction was due December 28, 2022
Remove all weeds from the playground area. Paint all metal playground equipment. Send pictures of both when completed.
Correction status: Completed · corrected December 30, 2022 · how corrected: Document · correction was due December 28, 2022
Place disposable changing paper on the diaper changing table in the one-year-old classroom. Post the diaper changing procedures near the diaper changing table in the one-year-old classroom. Send pictures.
Correction status: Completed · corrected December 30, 2022 · how corrected: Document · correction was due December 28, 2022
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