Delaware records · Sussex County · Frankford

RISE & SHINE LEARNING CENTER

Licensed Child Care Center · Frankford, Delaware

Records presented as of November 5, 2026

The operation, as the state lists it

License number
1514638
Operation type
Licensed Child Care Center
Address
35371 BEAVER DAM RD, Frankford, DE 19945
Licensed capacity
115
Ages served, as listed
6 weeks through 12 years.
Hours, as listed
6:00 AM – 5:30 PM
State programs listed
Child Care Food Program;Purchase of Care

The record in numbers

Compliance visits6
Complaint investigations1
Citations recorded18
Citations with correction completed, per the state18
Citations with correction still pending, per the state0
Record spanJanuary 18, 2023 – September 2, 2026

How to read this record

A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.

Record by year

YearVisits & investigationsCitations recorded
202622
202516
202414
202336

Visits and investigations, newest first

Unannounced Full Compliance ReviewSeptember 2, 2026

2 regulations cited at this visit.

49U — Indoor Space
Ensure walls are in good repair and cleanable. Repair the holes in the wall in the Pre-K 5 Classroom. Repair the bathroom sink in the three-year-old classroom so it is cleanable. Ensure equipment is in good repair. Repair the flickering light in the Pre-K 5 Classroom.

Correction status: Completed · corrected September 24, 2026 · how corrected: Document · correction was due September 16, 2026

63U — Administration of Medication
Ensure Medication Administration Records (MARs) are obtained and kept for all medication on-site. One child needs a MAR for Children's Advil. Upon discussion with staff, the child is no longer taking the medication, and the MAR may have been discarded, but the medication was not returned to the family.

Correction status: Completed · corrected September 24, 2026 · how corrected: Document · correction was due September 16, 2026

OCCL Standards ComplaintJuly 2, 2026Result: No Evidence to Substantiate

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

On June 9, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding not following the menu and not cutting food. An investigation was conducted on June 16, 2026. There is no evidence to substantiate for the center failing to follow its posted menu or that food was not prepared in an age-appropriate manner. During the investigation, staff reported that the grapes referenced in the complaint were provided for a parent event and were not served by the center to children. Staff consistently stated that foods presenting potential choking hazards are modified and prepared according to the age and developmental needs of the children. Staff also reported that menu substitutions are documented when changes occur. Additionally, Licensing Specialist #1 observed the posted menu was being followed and found it to be consistent with required meal pattern standards.
Unannounced Full Compliance ReviewSeptember 16, 2025

6 regulations cited at this visit.

16U — Insurance Coverage
Submit current general liability insurance.

Correction status: Completed · corrected September 29, 2025 · how corrected: Document · correction was due September 30, 2025

30U — Personnel Files
Ensure staff files are complete. Two staff members need adult health appraisals. One staff member needs TB results. Three staff members need annual review of abuse and neglect.

Correction status: Completed · corrected October 2, 2025 · how corrected: Document · correction was due September 30, 2025

36U — Staff Attendance
Ensure staff attendance is documented with exact hours worked upon arrival and departure in each classroom or area. One staff member was not signed into Toddler 1 classroom. Three staff members were not signed into the five-year-old classroom. One staff member was not signed out of the school-age classroom. One staff member was signed in the Toddler 2 classroom but not present. According to staff, she stepped out to make a phone call. This was discussed and corrected when the attendance errors were corrected.

Correction status: Completed · corrected September 16, 2025 · how corrected: Facility Visit · correction was due September 30, 2025

49U — Indoor Space
Ensure walls are cleanable and in good repair. Repair the wall near the sink in the men's bathroom located in the cafeteria. Ensure all areas are in safe condition. Repair the frayed carpet in the five-year-old classroom. Ensure the water temperature is at or below 120 degrees F at hand washing sinks. The sink in Toddler 1 classroom water temperature was 123 degrees F and the sink in the five-year-old classroom water temperature was 124 degrees F. Lower the temperature setting on the water heater.

Correction status: Completed · corrected October 16, 2025 · how corrected: Document · correction was due September 30, 2025

53U — Outdoor Area
Ensure the gates in the outdoor play area are self-closing and self-latching. The self-latching mechanism on the gate leading to the school-age outdoor play area is broken. Repair or replace the mechanism. Ensure fall zone requirements are met and under all equipment when children's feet leave the ground and swings. The equipment in the infant/toddler outdoor play area has turf under them. Turf is not an approved fall zone material. Remove the equipment where children's feet leave the ground or place an approved fall zone under the equipment.

Correction status: Completed · corrected September 26, 2025 · how corrected: Document · correction was due September 30, 2025

8U — License Renewal
Ensure the renewal application is submitted at least 60 days prior to the license expiration.

Correction status: Completed · corrected September 29, 2025 · how corrected: Document · correction was due September 30, 2025

Unannounced Full Compliance ReviewSeptember 3, 2024

4 regulations cited at this visit.

27U — Ratios, Group Size, and Supervision
Ensure direct supervision is provided at all times. A school-age child was observed leaving his classroom to use the bathroom located in the hallway, unattended. This was discussed with staff and corrected when they agreed to comply in the future.

Correction status: Completed · corrected September 3, 2024 · how corrected: Facility Visit · correction was due September 3, 2024

30U — Personnel Files
Ensure staff files are complete. One staff member needs an adult health appraisal.

Correction status: Completed · corrected September 20, 2024 · how corrected: Document · correction was due September 17, 2024

49U — Indoor Space
Repair the wall in the women's bathroom located in the lunch room. Ensure the water temperature is at or below 120 degrees F. The sink in the five-year-old classroom was 123 degrees F.

Correction status: Completed · corrected September 3, 2024 · how corrected: Document · correction was due September 17, 2024

53U — Outdoor Area
Repair the broken pipe barrier in the preschool outdoor play area.

Correction status: Completed · corrected September 16, 2024 · how corrected: Document · correction was due September 17, 2024

Unannounced Full Compliance ReviewSeptember 7, 2023

3 regulations cited at this visit.

30U — Personnel Files
Ensure staff files are complete. Staff #2 needs an adult health appraisal with TB results and a service letter or two documented attempts. Staff #6 needs a service letter or two documented attempts. Staff #9 needs an adult health appraisal and a service letter or two documented attempts.

Correction status: Completed · corrected October 5, 2023 · how corrected: Document · correction was due September 21, 2023

53U — Outdoor Area
Replenish the sand to 9 inches in all fall zone areas. Repair the gates to ensure they self-close and self-latch.

Correction status: Completed · corrected October 24, 2023 · how corrected: Document · correction was due September 21, 2023

8U — License Renewal
Ensure the renewal application is submitted at least 60 days prior to the license expiration.

Correction status: Completed · corrected September 11, 2023 · how corrected: Document · correction was due September 21, 2023

Unannounced Full Compliance ReviewMarch 9, 2023

1 regulation cited at this visit.

30U — Personnel Files
Ensure staff files are complete. Seventeen staff members need to complete the health and safety training for child care professionals.

Correction status: Completed · corrected March 28, 2023 · how corrected: Document · correction was due March 23, 2023

UnannouncedJanuary 18, 2023

2 regulations cited at this visit.

40U — Child Files
Ensure child files are complete. One child needs a health appraisal with immunization records. One child needs an immunization record.

Correction status: Completed · corrected January 18, 2023 · how corrected: Document · correction was due February 1, 2023

45U — Hazardous Materials
Ensure materials required for routine cleaning are stored out of children's reach. A mop bucket full of water was observed in the five-year-old classroom and another in the school-age classroom. Ensure the mop is wrung dry and hung to dry. This was discussed with staff and they agreed to comply. This was corrected when the mop buckets were emptied.

Correction status: Completed · corrected January 18, 2023 · how corrected: Facility Visit · correction was due January 18, 2023

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