Delaware records · New Castle County · Wilmington

JAY'S HOUSE INC DBA PUZZLE PIECE LANE

Licensed Large Family Child Care · Wilmington, Delaware

Records presented as of November 5, 2026

The operation, as the state lists it

License number
1562867
Operation type
Licensed Large Family Child Care
Address
2306 N VAN BUREN ST, Wilmington, DE 19802
Licensed capacity
12
Ages served, as listed
3 months through 12 years.
Hours, as listed
7:30 AM – 5:30 PM
State programs listed
Child Care Food Program;Purchase of Care

The record in numbers

Compliance visits4
Complaint investigations1
Citations recorded32
Citations with correction completed, per the state32
Citations with correction still pending, per the state0
Record spanApril 22, 2024 – November 18, 2025

How to read this record

A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.

Record by year

YearVisits & investigationsCitations recorded
2025315
2024217

Visits and investigations, newest first

AnnouncedNovember 18, 2025

1 regulation cited at this visit.

64Q — Outdoor Fencing and Space
Ensure self-latching gates are working on all gates to exits. May need additional fencing.

Correction status: Completed · corrected December 11, 2025 · how corrected: Document · correction was due December 12, 2025

Unannounced Full Compliance ReviewOctober 14, 2025

14 regulations cited at this visit.

15Q — Use of a Substitute
Ensure use of a substitute. Currently operating without one.

Correction status: Completed · corrected November 14, 2025 · how corrected: Document · correction was due November 14, 2025

21Q — Parents Right to Know Act
Ensure Parents Right to Know log is updated annually.

Correction status: Completed · corrected November 14, 2025 · how corrected: Document · correction was due November 14, 2025

22Q — Children's Files
Ensure child files are complete. Child #1, #2, #3, #4, #5, #6, #7, #8 need updated health appraisal. Child #4, #5, #6, need immunization records. Child #1, #4, #5, #6, #8 need blood lead results.

Correction status: Completed · corrected November 25, 2025 · how corrected: Document · correction was due November 14, 2025

28Q — Heating and Cooling
Ensure fans are inaccessible to children.

Correction status: Completed · corrected October 14, 2025 · how corrected: Facility Visit · correction was due November 14, 2025

29Q — Indoor Space
Ensure indoor space is hazard free and cleanable. *Ceiling over changing table is brown (leak?). *Walls having peeled paint under kitchen window. *Hole covered with tape-needs repaired. *Outlet covers missing. *Outlet plate missing, wires exposed. *No bags in trash cans.

Correction status: Completed · corrected November 14, 2025 · how corrected: Document · correction was due November 14, 2025

30Q — Fire Safety
Ensure fire extinguisher is inspected annually.

Correction status: Completed · corrected November 20, 2025 · how corrected: Document · correction was due November 14, 2025

31Q — Kitchen and Food Preparation
Ensure kitchen space is maintained. *Food stored on floor. *Thermometer needs to read 0' or below. Refrigerator needs to be 41' or below.

Correction status: Completed · corrected November 24, 2025 · how corrected: Document · correction was due November 14, 2025

32Q — Outdoor Area
Ensure outdoor space is maintained. *Wooden doors need repaired over basement doors. *Trampolines are prohibited. *Grass needs cut. *Rakes and shovels need to be oit of reach of children. *Trash bags are on playground. * Gas can accessible to children under unsecured basement doors. *Stairwell is not secured. *Requires additional visit*

Correction status: Completed · corrected December 11, 2025 · how corrected: Document · correction was due November 14, 2025

37Q — Sanitation
Ensure soap &water and disinfectant are available and labeled.

Correction status: Completed · corrected November 14, 2025 · how corrected: Document · correction was due November 14, 2025

38Q — Hand Washing
Ensure the bathroom has paper towels available.

Correction status: Completed · corrected November 14, 2025 · how corrected: Document · correction was due November 14, 2025

40Q — Diapering and Soiled Clothing
Ensure foot activated diaper pail is within arms reach of changing area.

Correction status: Completed · corrected November 14, 2025 · how corrected: Document · correction was due November 14, 2025

60Q — Insurance
Ensure insurance is updated and current.

Correction status: Completed · corrected November 14, 2025 · how corrected: Document · correction was due November 14, 2025

70Q — Training
Ensure training hours are complete. Staff #1 needs 15 hours. Staff #2 needs 15 hours and CPR/FA updated.

Correction status: Completed · corrected November 24, 2025 · how corrected: Document · correction was due November 14, 2025

8Q — License Renewal
Ensure application is submitted 60 days prior to license expiration. Ensure business license is updated.

Correction status: Completed · corrected November 17, 2025 · how corrected: Document · correction was due November 14, 2025

OCCL Standards ComplaintApril 25, 2025Result: No Evidence to Substantiate

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

On April 16, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding an allegation of failing to follow the suspension/expulsion policy. An investigation was conducted on April 22, 2025. Based on interviews and documents reviewed, there is no evidence to substantiate this complaint for failing to follow the suspension/expulsion policy in the family handbook, which states any child who is absent for more than five unexcused days within a 30-day period may be subject to removal, and an absence is considered unexcused if Puzzle Lane is not notified at least 24 hours in advance or if no valid reason is provided. Attendance records show Child #1 was absent a total of eighteen days, including more than five days in both March and April 2025. Child #1 s absence in April 2025 was considered unexcused as at least 24 hours advance notice was not provided and the center was not contacted by the parent until one week after Child #1 s last day of attendance.
Unannounced Full Compliance ReviewOctober 2, 2024

9 regulations cited at this visit.

22Q — Children's Files
Ensure child files are complete. Child #6 needs health appraisal and immunization Child #9 needs transportation and medication permission signed by the parent/guardian Send documentation to OCCL by November 5, 2024.

Correction status: Completed · corrected November 6, 2024 · how corrected: Document · correction was due November 5, 2024

29Q — Indoor Space
Ensure trash is kept in covered trash cans. Trash can in kitchen, play area need lids. foot activated trash can needs to be within arm s reach, lined with plastic bag in diaper changing area. Send documentation to OCCL by November 5, 2024.

Correction status: Completed · corrected November 4, 2024 · how corrected: Document · correction was due November 5, 2024

30Q — Fire Safety
Ensure completion of monthly fire prevention inspection and post current report. Send the monthly reports to OCCL by November 5, 2024.

Correction status: Completed · corrected November 5, 2024 · how corrected: Document · correction was due November 5, 2024

40Q — Diapering and Soiled Clothing
Ensure diapering area that has clean washable, and non-porous surface. Replace diaper chasing mat with a mat that is washable and non-porous. Send documentation to OCCL by November 5, 2024.

Correction status: Completed · corrected November 4, 2024 · how corrected: Document · correction was due November 5, 2024

44Q — First Aid Kit
Ensure first aid kit is complete. Add an instant cold pack to the kit. Send documentation to OCCL by November 5, 2024.

Correction status: Completed · corrected November 4, 2024 · how corrected: Document · correction was due November 5, 2024

45Q — Emergency Planning
Ensure monthly evacuation drills are practiced from all exits at different times. Send the monthly reports to OCCL by November 5, 2024

Correction status: Completed · corrected November 6, 2024 · how corrected: Document · correction was due November 5, 2024

69Q — Personnel Files
Ensure staff files are complete. Staff #2 needs one reference, a release of employment history, and a child abuse and neglect certificate. Staff #3 needs an Application or resume, two references, a release of employment history, a Service letter, and a health appraisal; with TB, a Job description, orientation, 7-hour OCCL health and safety training, a child abuse and neglect certificate, and an Administration of medication certificate.

Correction status: Completed · corrected November 8, 2024 · how corrected: Document · correction was due November 5, 2024

70Q — Training
Ensure staff successfully complete 15 hours of annual training including 1 hour in health and safety. Staff #2 and #3 need 15 hours of training, including 1 hour in health and safety.

Correction status: Completed · corrected November 8, 2024 · how corrected: Document · correction was due November 5, 2024

8Q — License Renewal
Ensure to submit completed renewal application to OCCL 60 days prior to expiration.

Correction status: Completed · corrected November 20, 2024 · how corrected: Document · correction was due November 20, 2024

Unannounced Full Compliance ReviewApril 22, 2024

8 regulations cited at this visit.

21Q — Parents Right to Know Act
Ensure parent right to know log is completed.

Correction status: Completed · corrected May 22, 2024 · how corrected: Document · correction was due May 16, 2024

22Q — Children's Files
Ensure children files are completed. Blood Lead screening results are needed for Child #1, #6, #7, and #8. Health appraisal for Child # 6, #7, #8. Immunization for Child # 7, and #8. Screen permission and parent right to know for Child #9. Hours attending for Child #14, #5, #7, #8.

Correction status: Completed · corrected May 22, 2024 · how corrected: Document · correction was due May 16, 2024

30Q — Fire Safety
Ensure monthly fire drill is completed.

Correction status: Completed · corrected May 22, 2024 · how corrected: Document · correction was due May 16, 2024

31Q — Kitchen and Food Preparation
Ensure there is a working thermometer in the freezer

Correction status: Completed · corrected May 22, 2024 · how corrected: Document · correction was due May 16, 2024

32Q — Outdoor Area
Ensure there are no hazards on the playground, remove doors are removed from the playground.

Correction status: Completed · corrected May 22, 2024 · how corrected: Document · correction was due May 16, 2024

44Q — First Aid Kit
Ensure the travel first aid kit has soap and water.

Correction status: Completed · corrected May 22, 2024 · how corrected: Document · correction was due May 16, 2024

51Q — Feeding of Infants
Ensure the Infant in care has an updated feeding schedule.

Correction status: Completed · corrected May 22, 2024 · how corrected: Document · correction was due May 16, 2024

69Q — Personnel Files
Staff #1 needs a date of Birth, two references, release of employment, service letter, health appraisal with TB, job description, orientation, and child abuse and neglect certification. Staff #3 needs two references, release of employment, service letters, health appraisal with TB, employee declaration, drug and alcohol prohibition, child abuse neglect reporting law, job description, orientation, OCCL health and safety training, child abuse training, administration of medication, and CPR and First Aid training. Staff #4 needs two references, a release of employment history, service letter, health appraisal with TB, job description, orientation, administration of medication, and CPR and First Aid.

Correction status: Completed · corrected May 22, 2024 · how corrected: Document · correction was due May 16, 2024

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