Delaware records · New Castle County · Middletown

GROW AND LEARN CHILDCARE CENTER

Licensed Child Care Center · Middletown, Delaware

Records presented as of November 5, 2026

The operation, as the state lists it

License number
1566702
Operation type
Licensed Child Care Center
Address
2486 NORTH DUPONT PARKWAY, Middletown, DE 19709
Licensed capacity
105
Ages served, as listed
6 weeks through 12 years.
Hours, as listed
6:30 AM – 5:30 PM
State programs listed
Purchase of Care
Conditions recorded by the state
Variance

The record in numbers

Compliance visits6
Complaint investigations7
Citations recorded13
Citations with correction completed, per the state13
Citations with correction still pending, per the state0
Record spanJanuary 12, 2024 – September 17, 2026

How to read this record

A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.

Record by year

YearVisits & investigationsCitations recorded
202624
202583
202436

Visits and investigations, newest first

Unannounced Full Compliance ReviewSeptember 17, 2026

4 regulations cited at this visit.

30U — Personnel Files
Staff files need to be complete. Staff #1 needs 2 references, drug/ declaration statement. Staff #4, 5, 6 need Admin of Meds training. Staff 6 needs 14 clock hours of training. Staff 7 needs orientation, OCCL health and safety training. Staff 8 needs orientation. Staff 9 and 10 need 11 hours of training each. Staff 1, 3, 7 need health appraisal with TB.

Correction status: Completed · correction was due October 16, 2026

40U — Child Files
Ensure child files are complete. Child #4, 6, 9 need health appraisals and immunizations. Child #4, 6, 9, 12, 13 need emergency card information. Child #2 needs immunizations. Child #5, 10, 12, 15 need blood lead results. Child #6 need screen time permission. Child #12 needs transportation permission.

Correction status: Completed · correction was due October 16, 2026

49U — Indoor Space
School age classroom tables need tape residue removed.

Correction status: Completed · correction was due October 16, 2026

53U — Outdoor Area
Ensure mulch is filled at bottom of the slides.

Correction status: Completed · corrected October 19, 2026 · how corrected: Document · correction was due October 16, 2026

OCCL Standards ComplaintJanuary 14, 2026Result: No Evidence to Substantiate

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

On December 29, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding an allegation of failing to understand the needs of children. An investigation was conducted on January 6, 2025. There is no evidence to substantiate this complaint. After interviewing staff members and administration the needs of the children are being met through daily routines. The lack of accessibility of a spoon on one particular day was the result of unclear communication between the child and staff.
Unannounced Full Compliance ReviewSeptember 22, 2025

2 regulations cited at this visit.

30U — Personnel Files
Ensure staff files are complete. Staff #1 needs CPR/FA, Admin of Medication, OCCL Health and Safety training. Staff #3 needs two references, Health appraisal with TB. Staff #4 needs OCCL Health training and two references. Staff #5 needs OCCL Health and Safety training. Staff #6 needs health appraisal with TB. Staff #8 needs two references. Staff #9 needs CPR/FA, Admin of medication, OCCL Health and Safety training. Staff #10 needs two references, Health appraisal with TB. Staff #11 needs CPR/FA, Admin of medication, OCCL Health and Safety training and two references.

Correction status: Completed · corrected October 21, 2025 · how corrected: Document · correction was due October 17, 2025

49U — Indoor Space
Ensure the Preschool and Prek toilet is in working condition.

Correction status: Completed · corrected October 8, 2025 · how corrected: Document · correction was due October 10, 2025

OCCL Standards ComplaintAugust 29, 2025Result: Substantiated

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

OCCL s investigation of regulatory non-compliance began after clearance from other agencies was received. On May 15, 2025, an incident of staff failing to use appropriate behavior supports was self-reported to OCCL by the facility. On June 3, 2025, the Office of Child Care Licensing (OCCL) received two complaints regarding the same incident. An investigation was begun on May 15, 2025, and concluded on August 13, 2025, after clearance from other agencies was received. This complaint is substantiated for staff failing to use appropriate behavior supports. A self-report from Administrator #1 and a review of camera footage showed Child #1 was restrained and handled roughly by Staff #1. As a result, Staff #1 s employment was terminated by the facility.
OCCL Standards ComplaintJuly 8, 2025Result: No Evidence to Substantiate

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

On June 23, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding an allegation of failing to notify parents or guardians when their child has been exposed to a contagious disease or condition. A second complaint was received on July 2, 2025, regarding the same concern as well as incorrect staff-to-child ratio, failing to follow sanitization regulations, and failing to provide a parent with contact information for the owner when requested. An investigation began on June 26, 2025, and ended on July 3, 2025. There is no evidence to substantiate this complaint. After interviewing staff members, administration, and collecting documents, it was documented the administration communicated this information to families via the Class Dojo application and posted a notice on the affected classroom door promptly after receiving confirmation of the diagnosis of a contagious condition. DELACARE regulations for child exclusion state the symptoms for exclusion must include, but not be limited to, the following: rash with fever or behavior change. As a case of HFMD had just been confirmed in the classroom, it was appropriate to request Child #1 be examined by their health provider to determine the cause of their rash before returning to care. Interviews with staff documented surfaces and classrooms were sanitized as required, and contact information for the owner was provided to a parent the same day as requested. A review of attendance records documented classrooms were in correct staff-to-child ratio.
OCCL Standards ComplaintJuly 2, 2025Result: No Evidence to Substantiate

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

On June 13, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding failing to maintain indoor temperatures within required limits and failing to notify the Office of Child Care Licensing (OCCL) of closing due to lack of air conditioning, not being truthful when providing information to parents, and disrespectful communication by staff. An investigation was conducted on June 26, 2025. There is no evidence to substantiate this complaint for each allegation. After receiving a self-report notifying OCCL, interviewing staff members and administration, and collecting documents regarding communication to families it was shown families were given truthful information throughout the duration of the air conditioning repairs. There is no evidence to substantiate this complaint for failing to maintain classroom temperatures within the required limits. The administrators were able to make a business and health and safety decision to close classrooms before the temperatures reached the DELACARE regulation required limit. After interviews with staff members and administration, there is no evidence to substantiate this complaint for disrespectful communication. All staff interviewed stated the administration communicated information to the families in a respectful manner.
OCCL Standards ComplaintJune 23, 2025Result: No Evidence to Substantiate

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

On May 19, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding incorrect staff-to-child ratio, unqualified staff, lack of supervision, failing to have and follow a developmentally appropriate lesson plan, and toilet facility cleanliness concerns. On May 30, 2025, an investigation was conducted. There is no evidence to substantiate this complaint for these allegations. After interviews with administration, staff members, classroom observations, and reviewing documentation, the classrooms are in the correct staff-to-child ratio with qualified staff who create the appropriate supervision while following appropriate lesson plans that are available to parents and having clean toileting facilities.
OCCL Standards ComplaintJune 23, 2025Result: No Evidence to Substantiate

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

On May 19, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of a lack of respectful communication between staff members. An investigation began on May 30, 2025, and concluded on June 18, 2025. There is no evidence to substantiate this complaint for a lack of respectful communication between staff members. After completing interviews, staff members and administration all stated they have observed only respectful and professional communication between staff and administrators.
OCCL Standards ComplaintMay 19, 2025Result: No Evidence to Substantiate

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

On May 5, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of incorrect staff-to-child ratio and unqualified staff alone with children. An investigation was conducted on May 15, 2025. There is no evidence to substantiate this complaint for incorrect staff-to-child ratio. After reviewing attendance records and interviewing staff, all classrooms were found to be in correct staff-to-child ratio. There is no evidence to substantiate this complaint for unqualified staff members left alone as attendance records and staff interviews show the two unqualified staff members are not alone with children.
Complaint VisitMay 15, 2025

1 regulation cited at this visit.

20U — Positive Behavior Management
Ensure all staff members use preventive measures to ensure positive discipline. On May 15, 2025, Staff #1 handled a child improperly. Staff #1 was terminated on May 15, 2025 after review of video footage. A licensee shall ensure that all staff use prevention strategies and appropriate redirection rather than restraint or physical actions such as roughly handling a child. On May 14, 2025, Administrator #1 viewed camera footage showing Staff #1 restraining Child #1 and roughly handling Child #1 when leaving the classroom. Staff #1 s employment was terminated on May 15, 2025 by the facility.

Correction status: Completed · corrected May 15, 2025 · how corrected: Telephone · correction was due May 15, 2025

Unannounced Full Compliance ReviewSeptember 4, 2024

2 regulations cited at this visit.

30U — Personnel Files
Ensure staff files are complete. Staff #1,2, 3, 4 need CPR/FA, safe sleep, abuse and neglect, orientation, OCCL health and Safety training, job description, references, declaration, drug/alcohol statement, health appraisal with TB, release of employment, service letters. Staff #5 needs references. Staff #6 needs CPR/FA, OCCL Health and Safety training and references.

Correction status: Completed · corrected October 21, 2024 · how corrected: Document · correction was due October 4, 2024

40U — Child Files
Ensure child files are complete. Emergency card information needed for child #8, Current health appraisal needed for child #2, 9, and 10. Immunization record needed for child #2. Blood lead screening results needed for child #4, 6, and 10. Parents right to know needed for child #8. Developmental plans needed for child #2, 5, and 8. Medication and transportation needed for child #8.

Correction status: Completed · corrected October 16, 2024 · how corrected: Document · correction was due October 4, 2024

Unannounced Full Compliance ReviewMarch 8, 2024

2 regulations cited at this visit.

30U — Personnel Files
Ensure staff files are complete. Staff #5 needs OCCL Health and Safety training, 2 references with one service letter or 4 references with 2 attempts of a service letter, health appraisal with TB screening. Staff #7 needs health appraisal with TB screening

Correction status: Completed · corrected April 12, 2024 · how corrected: Document · correction was due April 12, 2024

40U — Child Files
Ensure all child files are complete. Child #3 needs a health appraisal and immunizations, Child #12, 15 need blood lead screening, child # 13 needs health appraisal, immunizations and blood lead screening.

Correction status: Completed · corrected April 10, 2024 · how corrected: Document · correction was due April 12, 2024

60-Day VisitJanuary 12, 2024

2 regulations cited at this visit.

30U — Personnel Files
Ensure staff files are complete. OCCL Health and Safety training is needed for staff #6, 7, 8, 12, 13, 17, 18. CPR & FA is needed for staff #3. Administration of Medication is needed for staff # 12. Safe sleep and Abuse & Neglect is needed for staff # 8, 9, 13, 18, 19, 20. Orientation is needed for staff #13, 18, 19, 20. One reference is needed for staff #2. Two references are needed for staff # 1, 3, 5, 21, 8, 9, 11, 22, 14. Four references or return of service letters for staff # 6, 13, 16, 17. Employee declaration and drug and alcohol statement is needed for staff # 9, 13, 18. Adult Abuse is needed for staff #10,18, 19, 20. Health appraisal with TB is needed for staff #6, 10, 22, 16, 17, 18, 20. Release of employment is needed for staff # 6, 9, 13. DEEDS certificate is needed for staff #1, 13, 18, 20.

Correction status: Completed · corrected February 8, 2024 · how corrected: Document · correction was due February 12, 2024

40U — Child Files
Ensure child files are complete. Health appraisal and immunizations are needed for child #9, 11. Blood lead is needed for child #8, 9. Developmental screening is needed for child # 4, 12.

Correction status: Completed · corrected January 29, 2024 · how corrected: Document · correction was due February 12, 2024

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