CELEBREE SCHOOL OF PIKE CREEK DBA THE BSL GROUP, LLC.

On August 5, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns the program was frequently operating outside of required staff-to-child ratios, experiencing excessive wait times when requesting restroom coverage, and concerns about rodent infestation. An investigation was conducted on August 11, 2026. Based on the investigation, there is no evidence to substantiate the complaint regarding improper staff-to-child ratio. Licensing Specialist (LS) #1 conducted a facility tour and observed all classrooms operating within required ratios. LS #1 interviewed seven staff members during the facility tour, and all seven staff members reported ratio compliance had not been a recent concern. Staff #4 reported classrooms may occasionally reach the maximum permitted ratio during child arrival periods; however, staff contact the front office when additional coverage is required, and the administrative team responds promptly. Administrator #1 reported the program currently maintains floating staff and additional administrative coverage to address changes in classroom enrollment, staff absences, breaks, and other staffing needs. LS #1 reviewed classroom attendance records for the week of August 3 through August 7, 2026. Documentation reflected adequate staffing coverage throughout the reviewed period and did not identify classrooms operating outside of required staff-to-child ratios. There is also no evidence to substantiate the complaint for the allegations of excessive wait times for restroom coverage. All seven staff interviewed consistently reported they had not experienced difficulty obtaining coverage when requesting a restroom break. Staff reported contacting the front office when coverage is needed and receiving assistance from floating staff or members of the administrative team. Administrator #1 also reported no current concerns or complaints regarding restroom coverage. There was no evidence to substantiate a rodent in festation within the building based on observation of multiple classrooms and interviews with Administrator #1 and three staff members.

On July 28, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns of rodent activity and mouse droppings being present within the basement classroom areas. An investigation was conducted on August 11, 2026. Based on the investigation, there is no evidence to substantiate an ongoing rodent infestation or unresolved sanitation concern. Whereas, there was evidence of mouse droppings previously present within the facility, Administrator #1, Staff #2, and Staff #3 reported no additional evidence of rodent activity had been identified following implementation of weekly cleaning and inspection procedures. Staff #2 and Staff #3 also reported no additional occurrences following the initial discoveries. During the unannounced investigation, Licensing Specialist (LS) #1 inspected areas behind five refrigerators throughout the facility and did not observe mouse droppings, live rodents, nesting materials, gnaw marks, food contamination, or other evidence of current rodent activity. LS #1 observed the refrigerators and surrounding areas were clean. Based on information obtained during the investigation, the program responded to the identified rodent evidence by cleaning the affected areas and implementing additional weekly monitoring procedures. No evidence was obtained indicating an active rodent condition remained unresolved at the time of the investigation.

On July 2, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of Staff #1 using inappropriate language, and a second complaint was received on July 13, 2026, also alleging use of inappropriate language by Staff #1, as well as engaging in inappropriate conversations in the presence of children, using a personal cell phone while supervising children, and speaking negatively about coworkers. An investigation was conducted on July 22, 2026. Based on the investigation, there is no evidence to substantiate this complaint. Licensing Specialists (LS) #1 and #2 interviewed Administrator #1 and four staff members regarding the complaint. Administrator #1 reported no prior complaints had been received regarding Staff #1 using inappropriate language or a personal cell phone while supervising children. Administrator #1 also reported staff receive ongoing training regarding appropriate interactions with children and professional conduct. Staff #2, Staff #3, Staff #4, and Staff #5 each denied hearing any staff members using profanity or engage in inappropriate conversations in the presence of children. Staff interviewed also denied observing personal cell phone use inconsistent with program policy. Although Staff #2 reported observing staff use personal cell phones during nap time, the use occurred only when classroom tablets were unavailable and documentation for the Tadpoles application needed to be completed. Staff #2 did not observe personal telephone calls or other non-work-related cell phone use. During the unannounced visit, LS #2 conducted a center tour and observed only one personal cell phone within a classroom. The device was not in use and away from the staff member who was engaging with the children. LS #2 further observed positive staff interactions with children and did not observe inappropriate language, inappropriate conversations, or personal cell phone use during the investigation.

On May 15, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns a child enrolled in the Toddler A classroom obtained access to a pill bottle containing medication after a staff member allegedly left the medication on a classroom table. The complaint also alleged Child #1's parents were not notified regarding the incident. An investigation was conducted on May 29, 2026. Based on the investigation, there is no evidence to substantiate the complaint. Licensing Specialists (LS) #1 and #2 interviewed Owner #1, Staff #1, Staff #2, Staff #3, and Staff #4 regarding the reported incident. All staff members reported never observing a child in possession of medication or a medication container, nor did any of the interviewed staff members report receiving information regarding such an incident from another staff member. LS #1 and #2 reviewed the program's medication storage procedures with Owner #1 and Staff #1. Staff #1 reported medications requiring classroom access are maintained in a locked medication storage bag containing the corresponding Medication Administration Record (MAR) and stored within the classroom emergency backpack. During a tour of the Toddler A and Toddler B classrooms, LS #1 observed medication storage bags secured with engaged combination locks. The medication observed was accompanied by completed MAR documentation and was inaccessible to children. Regarding the allegation of not informing the child's parent of the incident, both the Owner and Staff #1 stated they were unaware of the incident and thus had no need to communicate information to a child s parents.

On April 24, 2026, and May 1, 2026, the Office of Child Care Licensing (OCCL) received two complaints regarding allegations of multiple classrooms operating out of compliance with staff-to-child ratio requirements. An investigation began on May 6, 2026, and concluded on May 11, 2026. Based on the investigation, including an interview with the administrator and a review of documentation, there is no evidence to substantiate the complaint. A concern noted during this investigation was attendance records were not maintained in a legible manner and were not completed consistently, resulting in difficulty determining whether compliance with staff-to-child ratio requirements were maintained on the identified dates.

The Office of Child Care Licensing (OCCL) received a complaint on April 13, 2026, regarding allegations of incorrect staff-to-child ratio, lack of supervision, inappropriate behavior supports, and failing to wash hands after diapering and before handling food. An investigation was conducted on April 20, 2026. This complaint is substantiated for incorrect staff-to-child ratios based on attendance records reviewed. Attendance records reviewed documented classrooms were not in correct staff-to-child ratio for short periods of time on two dates between April 13 and April 17, 2026. There is no evidence to substantiate this complaint for lack of supervision based on staff interviews and classroom observations. Staff #1 stated they intervene when needed in the classroom and all classrooms observed showed staff members intervening when needed and engaging appropriately with children. There is no evidence to substantiate this complaint for failure to use positive behavior supports based on staff interviews. While four staff members interviewed stated they have observed a staff member yelling aggressively at children, the Administrator and seven other staff members denied such an action. There is no evidence to substantiate this complaint for staff failing to wash hands after diapering and before handling food based on staff interviews. All staff interviewed stated they have not observed any staff member not washing their hands after diaper changes and before handling food. All staff members interviewed denied not washing their hands after diaper changes and before handling food. An additional concern noted was attendance records reviewed documented both children and staff were not signed out of classrooms accurately.

On January 16, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding unqualified staff, having insufficient staff, and failing to be truthful to parents. An investigation was conducted on February 3, 2026. Based on observations and a review of documentation, there is no evidence to substantiate this complaint for unqualified or insufficient staff. LS #1 found all staff were qualified and there are sufficient staff hired to keep classrooms in ratio. Based on interviews and a review of documentation, there is no evidence to substantiate this complaint for failing to be truthful to parents. LS #1 reviewed notices sent to parents on the Tadpoles application and flyers posted introducing new staff containing their educational background and other information.

On January 9, 2026, the Office of Child Care Licensing (OCCL) received three complaints regarding staff-to-child ratios and improper combining of age groups, unqualified staff, failure to implement developmentally appropriate goals, failure to have and follow lesson plans, failure to provide accommodations for children with special needs, attendance records being altered, and staff being directed to not be truthful with OCCL. An investigation was conducted on January 20, 2026. Based on observations, interviews, and a review of documentation, this complaint is substantiated for failing to provide accommodations for children with special needs by ensuring a child s file information is available to staff members responsible for a particular child on a need-to-know basis including, if applicable, a statement of the child s medical, developmental, or educational special needs including, but not limited to: copies of an IEP, IFSP, and Section 504 plan in order to ensure staff members are able to consult with a child s parent or guardian and professionals, if necessary, to design effective positive behavioral supports or to make reasonable accommodations to comply with provisions in an Individualized Family Service Plan (IFSP) or Individualized Education Program (IEP) and to adapt behavior supports or other practices for a child who has a special need or disability. Two staff members stated classroom staff are not provided with documentation to support the needs of these children. LS #1 reviewed IEPs or IFSPs in two children s files. Based on observations, interviews, and a review of documentation there is no evidence to substantiate this complaint for incorrect staff-to-child ratios, improper combining of age groups, unqualified staff, failure to have and follow lesson plans, failure to implement developmentally appropriate goals, or staff being directed to be untruthful with OCCL. Based on observations, interviews and a review of documentation, there is no evidence to substantiate this complaint for attendance records being altered. Although one staff member stated they have been asked to alter the attendance records, eight staff members and Owner #2 all stated staff have not been instructed to alter attendance records.

On January 6, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding lack of supervision. An investigation was conducted on January 8, 2026. Based on observations, interviews, and a review of documentation, there is no evidence to substantiate this complaint for lack of supervision. A review of both paper attendance records and digital staff attendance documentation showed differing information, making it difficult to accurately determine staff-to-child ratios A concern noted at the visit was bottom covers were not provided for one child in Toddler A classroom and five children in Preschool 4 s classroom.

Ensure staff files are complete. Orientation needed for Staff #2, #5, #7, #8, #9, #10, #13, #14, #15, #16. OCCL 7-hour training needed for Staff #2, #5, #10, #14, #15, #16. Application/data sheet needed for Staff #5, #10, #15, #16. Job description needed for Staff #2, #5, #8, #9, #10, #11, #14, #15, #16. References needed for Staff #2, #5, #8, #9, #10, #13, #14, #15, #16. Declaration/drug and alcohol statement needed for Staff #5, #10, #11, #15, #16. Adult abuse check needed for Staff #2, #5, #8, #9, #10, #11, #13, #14, #15, #16. Health appraisal with TB needed for Staff #2, #14, #15. Release of employemnt needed for Staff #5, #8, #10, #11, #15, #16. Service letters needed for Staff #5, #10, #11, #15, #16. Professional delopment plan needed for Staff #1, #2, #3, #4, #5, #6, #9, #12, #15. Review of safe sleep needed for Staff #3, #17. Review of abuse & neglect needed for Staff #3, #17. CPR/FA needed for Staff #2, #14, #15. Training hours needed for Staff #6, #7, #8, #14, #15

Correction status: Completed · corrected March 20, 2026 · how corrected: Document · correction was due March 6, 2026

Ensure Children's files are complete. Health appraisal needed for Child #3, #13. Immunizations needed for Child #3, #13. Blood lead screening needed for Child #1, #5.

Correction status: Completed · corrected March 4, 2026 · how corrected: Document · correction was due March 6, 2026

Ensure developmental plans are updated in all classrooms.

Correction status: Completed · corrected March 11, 2026 · how corrected: Document · correction was due March 6, 2026

Ensure sleeping accomidations are followed. Ensure infant sheets are tight fitting in cribs, A & B both have loose sheets. Ensure cots lists are updated/labeled; Infant C, Preschool 4.

Correction status: Completed · corrected March 9, 2026 · how corrected: Document · correction was due March 6, 2026

Ensure soap & water and sanitizing solution is available. Toddler B needs both.

Correction status: Completed · corrected March 20, 2026 · how corrected: Document · correction was due March 6, 2026

Ensure MAR forms are complete in all classrooms: Infant A, Toddler A, Infant C, Toddler B, Preschool 2A.

Correction status: Completed · corrected March 4, 2026 · how corrected: Document · correction was due March 6, 2026

Ensure infant feeding schedules are updated; Infant B.

Correction status: Completed · corrected March 4, 2026 · how corrected: Document · correction was due March 6, 2026

Ensure lesson plans are available/posted in all classrooms.

Correction status: Completed · corrected March 6, 2026 · how corrected: Document · correction was due March 6, 2026

On December 11, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding incorrect staff-to-child ratios, failure to design effective positive behavior supports for children with an Individualized Education Program (IEP) or an Individualized Family Service Plan (IFSP), and failure to ensure equipment is selected or adapted to allow all children, including a child with disabilities or special needs, to benefit from the program. On December 16, 2025, OCCL received an additional complaint with the same concerns regarding staff-to-child ratios and lack of supports for children with special needs. An investigation began on December 15, 2025, and concluded on December 29, 2025. Based on observations, interviews, and a review of documentation, there is insufficient evidence to substantiate this complaint for incorrect staff-to-child ratios. Differing information on paper and digital attendance records made it difficult to accurately determine staff-to-child ratios. Based on interviews and documents reviewed, there is no evidence to substantiate this complaint for failure to design effective positive behavior supports for children with an IFSP or IEP, and for failure to ensure equipment is selected or adapted to allow all children, including a child with disabilities or special needs to benefit from the program. LS #1 interviewed all staff members. LS #1 reviewed IEP and IFSP documents on file and observed documented accommodations and supports for children with special needs being used in the classrooms. LS #1 provided technical assistance to staff regarding supports for children and staff members in their program.

On July 18, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns of classrooms not being the appropriate temperature for care and failure to notify OCCL of an equipment breakdown. An investigation was conducted on July 18, 2025. Based on interviews, this complaint is substantiated for failure to notify OCCL of an equipment breakdown. Administrator #1 stated they did not notify OCCL of the air conditioning breaking. OCCL never received notification that there was a problem with the air conditioning. Based on interviews there is no evidence to substantiate this complaint for maintaining appropriate temperature in classrooms used by children. Administrator #1 and all staff members stated they were moved to other classrooms, with working air-conditioning, on Thursday, July 17, 2025. Additional concerns were noted during this investigation. There was no staff member at the front desk. LS #1 and LS #2 were unable to gain immediate access to the building.

On January 21, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of staff using alcohol or a drug that could adversely affect job functions and incorrect staff-to-child ratios. An investigation was begun on January 21, 2025, and concluded on January 29, 2025. There is no conclusive evidence to substantiate this complaint for staff using alcohol or a drug that could adversely affect job functions while working at the center. While OCCL cannot definitively conclude that staff was using alcohol or drugs, the actions of the staff member are indicative of impairment. An owner stated a staff member was ill, vomiting but still present in the facility on January 21, 2025, and was not ill enough to need to go home. Another owner stated they observed the staff member in question but did not suspect they were under the influence of alcohol or drugs. Seven staff members who were present on January 21, 2025, were interviewed and stated a specific staff member was observed stumbling, slurring their words, vomiting in the bathroom, sleeping while supervising children, and being unable to remember names of staff and children. One staff member stated this staff member smelled of alcohol. Based on interviews with staff and review of attendance records, this complaint is substantiated for incorrect staff-to-child ratio. A review of attendance records for January 21, 2025, documented the Toddler A classroom having seven one-year-olds present with one staff member from 9:34 am to 9:55 am. Additional concerns noted were that a review of attendance documentation for January 21, 2025, showed staff were not signed out accurately, and based on interviews of seven staff present on January 21, 2025, there was a lack of supervision as two staff stated a specific staff member was sleeping in a classroom while supervising children. The following statement is included at the request of the provider: 26 November 2025 VIA ELECTRONIC MAIL (through couns el) RE: Summary Rebuttal-Celebree Pike Creek Complaint Dated March 14 2025 Celebree School of Pike Creek respectfully submits this response to the Office of Child Care Licensing (OCCL) complaint report dated March 14, 2025. We value OCCL s role in safeguarding children and supporting high-quality early learning environments, and we appreciate the work that goes into conducting thorough reviews. After carefully evaluating the report, we believe there are several areas where additional information and context may help provide a more complete and accurate understanding of the events in question. This rebuttal is intended to highlight those areas and clarify details that we feel were not fully reflected in the original findings. I. Consideration of Testimony and Supporting Information During the investigation, testimony from several individuals who offered differing or additional perspectives does not appear to have been included in the final report. Multiple staff members provided recorded testimony Administrator #1 was experiencing illness on January 21, 2025. However, the report s summary of interviews omits these corroborating accounts, which may have helped present a more balanced picture of the circumstances that day. Additionally, following the interview with Administrator #1, certain foundational questions, such as whether medical evaluation had occurred, whether a diagnosis was made, or whether documentation was available, were not addressed in the report. Had this information been requested and reviewed, it may have offered an objective basis to support the administrator s condition and provided helpful clarity for the investigation. II. Clarity in the Conclusion Detail Section We also note instances where the sequencing of statements within the Conclusion Detail section may unintentionally guide the reader toward a particular interpretation. For example, the section on the first complaint opens by stating that there is no con clusive evidence to substantiate the allegation but then follows with language suggesting indicators of impairment. Reordering or further clarifying these statements may help avoid unintended impressions. Similarly, the placement of the Substantiated ratio finding ahead of the related detailed explanation could lead readers to draw connections between unrelated parts of the report. Providing the context before the conclusion may help ensure readers have the full information needed to understand the finding. III. Ratio Findings and Observation Details We respectfully offer additional context regarding ratios and alleged witness observations. Verified classroom assignments, staff responsibilities, and ratio documentation indicate that every classroom was fully compliant during the relevant period but with only one brief 21-minute variance identified in a classroom unrelated to Administrator #1 s duties. Based on these records, staff assigned to their classrooms would not have been in a position to directly observe the alleged activity. The report does not specify key details such as the time, location, or setting in which the alleged activity was observed. These elements are important for assessing the plausibility and reliability of any observation. Without this information, and in light of OCCL s verified staff locations and ratio compliance, it becomes difficult to reconcile the allegations with the documented circumstances. IV. Summary In summary, the available evidence reflects: a. A single brief ratio variance in a classroom not overseen by Administrator #1. b. Documentation confirming that staff were engaged in their assigned classrooms and not in a position to observe the alleged activity. c. No time-stamped records, documented locations, or detailed testimony establishing when or where the alleged activity occurred. d. An absence of objective or corroborated evidence supporting the allegation. We offer this additional context in

Ensure staff files are complete. OCCL H & S for Staff #2, #7, #8, #10, #11. Job description for Staff #2. Orientation for Staff #11. References for Staff #7 & #8. Adult Abuse for Staff #8. Release of Employment for Staff #5. PD Plans for Staff #4, #6, #9.

Correction status: Completed · corrected March 12, 2025 · how corrected: Document · correction was due March 7, 2025

Ensure Children files are complete. Emergency card for Child #16. Days and hours of care for Child #16, #17. Health Appraisal for Child #8, #11, #13. Immunizations for Child #8, #12, #13. Blood lead screening for Child #11, #13. Developmental plans for Child #1, #2, #4, #5, #7, #11, #15, #16, #17. Transportation and Emergency medication permission for Child #16. Infant Feeding schedule for Child #2, #5, #7, #15.

Correction status: Completed · corrected March 12, 2025 · how corrected: Document · correction was due March 7, 2025

Ensure children progress is documented. Infant and Toddler developmental plans need updated.

Correction status: Completed · corrected March 7, 2025 · how corrected: Document · correction was due March 7, 2025

Ensure walls are cleanable and in good repair. Paint chipped in toddler and preschool classrooms.

Correction status: Completed · corrected March 7, 2025 · how corrected: Document · correction was due March 7, 2025

Ensure refrigerator is 41' or colder. Preschool is reading 62'.

Correction status: Completed · corrected February 7, 2025 · how corrected: Facility Visit · correction was due March 7, 2025

Ensure rest equipment is labeled. Preschool 3, Preschool 2A need labels on cots.

Correction status: Completed · corrected March 7, 2025 · how corrected: Document · correction was due March 7, 2025

Ensure medication administration record is complete. 2 children in Preschool need MAR forms completed.

Correction status: Completed · corrected March 7, 2025 · how corrected: Document · correction was due March 7, 2025

Ensure infant feeding schedules are updated monthly. Ensure bottle warmers don't exceed 120'. Ensure bottles are labeled in the infant room.

Correction status: Completed · corrected March 7, 2025 · how corrected: Document · correction was due March 7, 2025

On January 21, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding disrespectful communication by staff in the presence of children. Based on interviews with staff members, owners, and the administrator, there is no evidence to substantiate this complaint for disrespectful communication by staff in the presence of children. All staff, owners, and the administrator stated they have not witnessed or been the recipient of disrespectful communication in the presence of children.

On January 3, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding incorrect staff-to-child ratios and lack of supervision. An investigation was conducted on January 9, 2025. Based on observations, interviews, and a review of documentation, there is no evidence to substantiate this complaint for lack of supervision or incorrect staff-to-child ratio. Additional concerns noted were Staff #1 was alone with children prior to becoming qualified to do so and a review of attendance records documented both staff and children were not signed in or out accurately on multiple dates.

Ensure Staff/Child ratios and group sizes are maintained and supervised.

Correction status: Completed · corrected December 31, 2024 · how corrected: Document · correction was due December 31, 2024

On December 3, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding incorrect staff-to-child ratios and unqualified staff alone with children. An investigation was conducted on December 6, 2024. Based on interviews with staff and observations of attendance records, this complaint is substantiated for incorrect staff-to child-ratios. Owner #1 stated they did place a one-year-old child in the classroom with the two-year-old children, while following a two-year-old staff-to-child ratios. Attendance records provided by Owner #2 show incorrect staff-to-child ratios. Based on interviews with staff and observation of attendance records, there is no evidence to substantiate this complaint for unqualified staff being alone with children. All staff members signed in and out of each classroom meet required qualifications to be alone with children. An additional concern noted at the visit is based on a review of attendance records, this complaint is substantiated for not keeping a daily record of each staff member s exact time of arrival and departure in each classroom.

A licensee shall ensure supervision and direct observation of children is provided at all times. This supervision occurs through the assignment of qualified staff members. The licensee shall maintain the minimum staff-to-child ratio. For mixed age groups, the staff-to-child ratio and group size requirements are for the age of the youngest child present. The licensee will provide one week s worth of tracking forms, showing staff and child attendance. A licensee shall ensure supervision and direct observation of children is provided at all times. This supervision occurs through the assignment of qualified staff members. The licensee shall maintain the minimum staff-to-child ratio. For mixed age groups, the staff-to-child ratio and group size requirements are for the age of the youngest child present. The licensee will send to OCCL one week of staff and child attendance records for all classrooms by December 30, 2024.

Correction status: Completed · corrected January 13, 2025 · how corrected: Document · correction was due December 30, 2024

A licensee shall keep a daily written or electronic record of each staff member s exact hours worked in each classroom or area and be documented at the time of the arrival and departure of the staff member. A licensee shall keep these records for at least three months. The licensee will provide one week s worth of attendance records, showing staff member s arrival and departure in each classroom. A licensee shall keep a daily written or electronic record of each staff member s exact hours worked in each classroom or area and be documented at the time of the arrival and departure of the staff member. A licensee shall keep these records for at least three months. The licensee will send to OCCL one week of staff and child attendance records for all classrooms by December 30, 2024.

Correction status: Completed · corrected January 13, 2025 · how corrected: Document · correction was due December 30, 2024

Ensure staff qualifications. EC Admin needs 15 hours of training in infant/toddler.

Correction status: Completed · corrected September 16, 2024 · how corrected: Document · correction was due September 13, 2024

Ensure staff #1 completes 2 additional references or service letter completed.

Correction status: Completed · corrected September 17, 2024 · how corrected: Document · correction was due September 13, 2024

Ensure refrigerator temp is 41'F or colder; read 44.5'F. Ensure freezer reads 0'F or colder; read 11.6'F.

Correction status: Completed · corrected September 10, 2024 · how corrected: Document · correction was due September 13, 2024

Ensure enough supplies are available to shelter in place. Not enough water available for 24 hrs.

Correction status: Completed · corrected September 10, 2024 · how corrected: Document · correction was due September 13, 2024

Submit the following to complete staff files: documentation of attempts to obtain service letters for Staff # 1, 2, 3, 4, 5, &6; a health appraisal for Staff #3; a reference each for Staff #6 & #7.

Correction status: Completed · corrected July 17, 2024 · how corrected: Document · correction was due July 12, 2024

Submit lead screening results for Child #1 and #2 to complete children's files.

Correction status: Completed · corrected July 12, 2024 · how corrected: Document · correction was due July 12, 2024

Ensure infant feeding schedules are update monthly- submit for the three infants in care.

Correction status: Completed · corrected June 21, 2024 · how corrected: Document · correction was due July 12, 2024

On April 30, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding security procedures and staff not communicating truthfully with parents. An investigation was conducted on May 1, 2024. Based on the results of this investigation there is no evidence to substantiate this complaint because the center owner and Staff #1 both stated the front door of the center is monitored by at least one staff member at all times. The licensing specialists observed staff in the front lobby monitoring the building entrance when they arrived at the center. Also, the center administrator and Staff #1 both denied being untruthful with parents regarding the center s security procedures.