Delaware records · Kent County · Magnolia

S & S PLAYFUL PALACE

Licensed Child Care Center · Magnolia, Delaware

Records presented as of November 5, 2026

The operation, as the state lists it

License number
1661621
Operation type
Licensed Child Care Center
Address
56 W. BIRDIE LANE, Magnolia, DE 19962
Licensed capacity
17
Ages served, as listed
6 weeks through 5 years.
Hours, as listed
7:00 AM – 5:30 PM
State programs listed
Purchase of Care

The record in numbers

Compliance visits6
Complaint investigations1
Citations recorded23
Citations with correction completed, per the state23
Citations with correction still pending, per the state0
Record spanDecember 2, 2025 – August 17, 2026

How to read this record

A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.

Record by year

YearVisits & investigationsCitations recorded
2026618
202515

Visits and investigations, newest first

Unannounced Full Compliance ReviewAugust 17, 2026

6 regulations cited at this visit.

30U — Personnel Files
Ensure staff files are complete. Two staff need CPR. Three staff need First Aid training. Four staff need PD Plans. Two staff need annual review of safe sleep. Two staff need annual review of abuse and neglect. One staff needs orientation, One staff needs OCCL's Health and Safety training. One staff needs administration of medication training. One staff needs application or resume. Two staff need job descriptions. Three staff need reference letters. Three staff need employee declarations and drug/alcohol statements. Two staff need letter of eligibility. Two staff need adult abuse registry check. Two staff need release of employment. Three staff need service letters.

Correction status: Completed · correction was due September 10, 2026

38U — Parents Right to Know
Ensure Parents Right to Know log is completed for new and touring families.

Correction status: Completed · corrected September 1, 2026 · how corrected: Document · correction was due September 10, 2026

40U — Child Files
Ensure child files are complete. Six children need health appraisals. Six children need immunizations. Three children need blood lead screening results. Seven children need Parents Right to Know signed. Four children need screen time permissions. Three children need MARs. Two children need updated infant feeding logs. Eleven children need development plans.

Correction status: Completed · correction was due September 10, 2026

53U — Outdoor Area
Ensure outdoor area has shade. Ensure gates are self- closing.

Correction status: Completed · corrected August 31, 2026 · how corrected: Document · correction was due September 10, 2026

56U — Sleeping Accommodations and Safe Sleep Environments
Ensure cribs are at their lowest setting. Ensure cots and cribs are labeled. Ensure bedding is stored separately and does not touch.

Correction status: Completed · corrected September 22, 2026 · how corrected: Document · correction was due September 10, 2026

74U — Lesson Plans
Ensure lesson plans are posted or available for viewing.

Correction status: Completed · corrected September 2, 2026 · how corrected: Document · correction was due September 10, 2026

OCCL Standards ComplaintMay 20, 2026Result: Substantiated

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

The Office of Child Care Licensing (OCCL) received a complaint on April 14, 2026, regarding lack of supervision and improper staff-to-child ratio. An investigation was conducted on April 20, 2026. This complaint is substantiated for lack of supervision because Owner #1 stated on April 13, 2026, there was one staff alone in the building with 12 children, the youngest being an infant. This complaint is substantiated for improper staff-to-child ratio because on April 20, 2026, in the infant room, there was one staff with seven children, the youngest being an infant. Additional concerns noted were the center does not have enough staff to fulfill required duties and staff were not documenting the exact arrival and departure times of children and staff into each classroom.
UnannouncedMay 7, 2026

2 regulations cited at this visit.

36U — Staff Attendance
Ensure staff attendance is documented. The Sprouts classroom had five infants to 2-year-old children in care, and only one staff member signed in with two in the classroom.

Correction status: Completed · corrected May 7, 2026 · how corrected: Facility Visit · correction was due May 7, 2026

43U — Children's Attendance
Ensure that the exact arrival of children is documented. Both classrooms were missing one child on the attendance roster.

Correction status: Completed · how corrected: Facility Visit · correction was due May 7, 2026

UnannouncedMay 5, 2026

2 regulations cited at this visit.

27U — Ratios, Group Size, and Supervision
Ensure ratios and supervision are followed at all times. When the LS entered the facility, the staff was lying on a pillow chair with a blanket over her while the seven children napped. The second staff member was not in the classroom. The infant classroom had five children, ages 1 to 12 months, with one staff member qualified as an administrator. The owner stated she left the facility to get a phone charger. It was also disclosed that when children in the toddler room or staff need to use the restroom, one unqualified staff member is left with the children in the classroom or takes them to the restroom.

Correction status: Completed · corrected May 5, 2026 · how corrected: Facility Visit · correction was due May 5, 2026

36U — Staff Attendance
Ensure exact arrival and departure are documented on the attendance record. When the LS arrived, one staff member was entering the classroom from outside. The staff member was at the outdoor play area; this departure and arrival was not documented on the staff attendance. The owner/staff member was not in the facility when LS arrived and then entered two minutes later. The departures and arrivals of the owner/staff member were not documented.

Correction status: Completed · corrected May 5, 2026 · how corrected: Facility Visit · correction was due May 5, 2026

UnannouncedApril 27, 2026

3 regulations cited at this visit.

27U — Ratios, Group Size, and Supervision
Ensure proper staff to child ratio is maintained at all times. Specialist noted there was one staff with five children, the youngest was an infant.

Correction status: Completed · corrected April 27, 2026 · how corrected: Facility Visit · correction was due April 27, 2026

67U — Transportation
Ensure van has proper safety restraints for the children being transported. Ensure vehicle used for transportation has a travel first aid kit and fire extinguisher.

Correction status: Completed · corrected April 27, 2026 · how corrected: Document · correction was due May 8, 2026

68U — Field Trips and Program Outings
Ensure there are at least two staff present during outings off the premises. Staff stated only one staff was with 6 children at the park. This was discussed with staff and corrected when they agreed to comply in the future.

Correction status: Completed · corrected April 27, 2026 · how corrected: Facility Visit · correction was due April 27, 2026

Unannounced Full Compliance ReviewFebruary 9, 2026

5 regulations cited at this visit.

30U — Personnel Files
Ensure staff files are complete. One staff needs OCCL's health and safety training and an adult health appraisal on file.

Correction status: Completed · corrected February 17, 2026 · how corrected: Document · correction was due March 13, 2026

40U — Child Files
Ensure child files are complete. Five children need development screenings. Three children need day of attending. One child needs hours of attending. One child needs health appraisal with blood lead screening. One child needs Parents Right to Know on file.

Correction status: Completed · corrected March 2, 2026 · how corrected: Document · correction was due March 13, 2026

45U — Hazardous Materials
Ensure all sinks supply hot and cold water. Bathroom sink had only cold water. Ensure the use of candles, incense or air fresheners are prohibited. Specialist noted the use of air freshener in the bathroom. This was corrected when air freshener was removed.

Correction status: Completed · corrected March 2, 2026 · how corrected: Document · correction was due February 13, 2026

66U — Emergency Planning
Ensure fire drills and fire prevention inspections are conducted monthly.

Correction status: Completed · corrected March 3, 2026 · how corrected: Document · correction was due March 13, 2026

74U — Lesson Plans
Ensure lesson plans include physical, social emotional, language/literacy and cognitive activities. Ages 2+ should also have opportunities for healthy habits/food, science, music and sensory activities.

Correction status: Completed · corrected February 25, 2026 · how corrected: Document · correction was due March 13, 2026

60-Day VisitDecember 2, 2025

5 regulations cited at this visit.

30U — Personnel Files
Ensure staff files are complete. One staff needs OCCL's health and safety training, job description, letter of eligibility and health appraisal.

Correction status: Completed · corrected February 17, 2026 · how corrected: Document · correction was due December 31, 2025

36U — Staff Attendance
Ensure the exact arrival and departure times of staff are documented in each classroom worked.

Correction status: Completed · corrected December 15, 2025 · how corrected: Document · correction was due December 15, 2025

40U — Child Files
Ensure child files are complete. Three children need Date of Enrollment. Two children need hours of attending. Four children need days of attending. Four children need health appraisals. Two children need immunizations. Five children need blood lead screening results. Five children need parents right to know on file. Four children need screen time permissions.

Correction status: Completed · corrected February 9, 2026 · how corrected: Document · correction was due December 31, 2025

43U — Children's Attendance
Ensure the exact arrival and departure time of the children is documented daily in each classroom.

Correction status: Completed · corrected December 15, 2025 · how corrected: Document · correction was due December 15, 2025

66U — Emergency Planning
Ensure fire drills and fire prevention inspections are conducted monthly.

Correction status: Completed · corrected January 22, 2026 · how corrected: Document · correction was due December 31, 2025

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