READY SET GROW ACADEMY

On July 17, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of a classroom operating over capacity and over staff-to-child ratio, altered attendance records, inaccurate accident/injury reports, inadequate cleaning and sanitation and improper use of cleaning materials, frequent illness within the facility, and a staff member working with children prior to receipt of eligibility from a comprehensive background check. An investigation was conducted on July 20, 2026. Regarding classroom capacity and ratios, there is no evidence to substantiate the Blue Room exceeding its licensed capacity of 13 children or operated outside the required staff-to-child ratio. Attendance records and staff interviews were consistent in showing that, although 15 children were assigned to the classroom over the course of the summer, part-time schedules and absences meant the classroom did not exceed capacity on any given day, and observations during the investigation confirmed the classroom was within staff-to-child ratio. Regarding supervision during administrative meetings, there is no evidence to substantiate classrooms were left without adequate coverage. Staff consistently reported meetings with Administrator #1 are brief, work-related, and scheduled during breaks, lunch, or nap time so classroom ratios are not affected. Regarding recordkeeping, there is no evidence to substantiate ProCare records misrepresented classroom assignments or were altered in any way. Staff interviews and records reviewed were consistent in showing ProCare accurately reflected classroom placement. Regarding Child #1 s incident, there is no evidence to substantiate the incident report inaccurately described the cause of the child's injury. The staff member who directly witnessed the incident and Administrator #1 both consistently described a tug-of-war between two children resulting in the injury, consistent with the written report. Regarding sanitation, th ere is no evidence to substantiate the facility is inadequately cleaned or cleaning products are improperly diluted to save costs. The cleaning schedule and product instructions collected during the investigation were compliant, staff consistently reported daily cleaning, and LS #1 observed the facility to be clean with proper cleaning materials present and the cleaning staff was present and working during the time of this visit. The specific bleach dilution conversation described by Administrator #1 involved correcting a staff member who was not sufficiently diluting bleach, which is the opposite of the conduct alleged. Regarding illness and inconsistent policy enforcement, there is no evidence to substantiate these allegations. Reports of illness this summer could not be confirmed other than the Hand, Foot, and Mouth disease notification on June 12, 2026. All families were notified of this illness, and the facility was closed for 2 weeks during their annual summer closure at this time. Regarding the supervision of a staff member pending a comprehensive background check, the investigation found Staff #9 was shadowing another staff member and present in the classroom on July 16 and July 17, 2026, prior to receiving their eligibility determination on July 17, 2026. However, Staff #9 was not counted toward ratio and was not left alone with children. When this was addressed with Administrator #1, they identified that language in Regulation #28 in DELACARE Regulations for Early Care and Education and School-Age Centers contains contradictory language on when a person without eligibility determination may or may not be present in the center. Due to this conflicting statement in the Regulations, Administrator #1 stated they believed Staff #9 could be in the classroom but never left alone with children and stated going forward they will ensure all staff are determined eligible prior to being present in the center. No regulation non-compliance was cited.

Ensure fall zones are covered. Send a picture of playground re-mulched to OCCL.

Correction status: Completed · corrected July 23, 2026 · how corrected: Document · correction was due August 14, 2026

Ensure child files are complete. Submit updated health appraisal with immunizations and blood lead results to OCCL.

Correction status: Completed · corrected February 12, 2026 · how corrected: Document · correction was due February 20, 2026