Delaware records · Kent County · Dover
KIDZ INK III
Licensed Child Care Center · Dover, Delaware
Records presented as of November 5, 2026The operation, as the state lists it
- License number
- 169062
- Operation type
- Licensed Child Care Center
- Address
- 645 WEST NORTH STREET, Dover, DE 19904
- Licensed capacity
- 151
- Ages served, as listed
- 6 weeks through 12 years.
- Hours, as listed
- 6:00 AM – 6:00 PM
- State programs listed
- Child Care Food Program;Purchase of Care
The record in numbers
| Compliance visits | 3 |
| Complaint investigations | 8 |
| Citations recorded | 14 |
| Citations with correction completed, per the state | 14 |
| Citations with correction still pending, per the state | 0 |
| Record span | January 31, 2022 – July 12, 2022 |
How to read this record
A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.
Visits and investigations, newest first
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On June 21, 2022, a complaint was accepted for investigation by OCCL regarding improper staff-to-child ratios. An investigation began on June 28, 2022, and concluded on July 6, 2022. This complaint is substantiated because according to attendance records, on June 23, 2022, Staff #1, an aide, was alone with six children in the one-year-old classroom from 11:30 am to 1:30 pm. Additional concerns noted were attendance for staff and children were not accurately documented on several occasions, including two times when it appeared there was not a staff present in the classroom with children.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
OCCL received a complaint on May 20, 2022. An investigation was conducted on May 31, 2022 regarding not providing toilet paper and paper towels in the bathrooms and not providing paper towels after handwashing. There is no evidence to substantiate this complaint because toilet paper and paper towels were available, a purchase order was observed, and gloves were available in the first aid kit.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
OCCL received a complaint on May 18, 2022. An investigation was conducted on May 31, 2022 regarding improper staff-to-child ratio. This complaint is substantiated for improper staff-to-child ratio because attendance documentation observed showed Staff #1 had nine two-year-old children alone for approximately ten minutes before a second staff member arrived. An additional concern is improper discipline because Staff #2 was observed by LS Sommer holding a child s earlobe, speaking in a threatening manner, and saying I ll tear your butt up and tell your mama.
1 regulation cited at this visit.
Ensure staff to child ratio and maximum group size is maintained. According to the attendance records, the one-year-old classroom had up to 20 children with four staff, the youngest was one-year-old.
Correction status: Completed · corrected May 6, 2022 · how corrected: Facility Visit · correction was due May 6, 2022
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
OCCL received a complaint on April 28, 2022. An investigation was conducted on April 29, 2022. There is no evidence to substantiate this complaint for staff being on their cell phones and the gate on the playground being broken because LS Sommer did not observe staff using their cell phones during the facility visit and the gates on the playground were in good repair.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
OCCL received a complaint on March 8, 2022, regarding improper staff-to-child ratios, staff using their phones rather than caring for children, and not providing contact information for the owners. An investigation was conducted on March 15, 2022. This complaint is substantiated for improper staff-to-child ratios in almost all classrooms according to attendance records dated March 8, 2022. An additional concern is Staff #5 and Staff #6 were alone without qualifications from DEEDs Early Learning or criminal history eligibility. There is no evidence to substantiate for not providing contact information for the owners because staff denied this allegation and LS Sommer observed documentation provided to parents which included the owners contact information. There is no evidence to substantiate for staff using their cellphones because all staff denied this allegation and LS Sommer did not observe staff using their cellphones during the visit. An additional concern noted is the hand-washing sink being more than five feet from the diaper-changing station.
1 regulation cited at this visit.
Ensure staff-to-child ratio is maintained at all times. According to attendance records dated April 1, 2022, one staff was alone with 12 children, age three-years-old. According to attendance in the younger two-year-old classroom, one staff was alone with up to 13 children. At the visit, attendance from the morning showed one staff was alone with up to 17 three-year-old children before a second staff arrived.
Correction status: Completed · corrected March 29, 2022 · how corrected: Facility Visit · correction was due April 29, 2022
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
OCCL received a complaint on February 21, 2022. An investigation was conducted on February 22, 2022, regarding failure to provide an accident or injury report. There is no evidence to substantiate this complaint because all staff stated Child #1 did not receive an accident or injury while in care. Staff #1 reported that Child #1 s hands were dry, chapped, and scabbed over. The photographs provided to OCCL by Ms. Reed confirmed Staff #1 s statement.
12 regulations cited at this visit.
Ensure the administrator and/or curriculum coordinator have specialized training for school-age care.
Correction status: Completed · corrected March 25, 2022 · how corrected: Document · correction was due March 11, 2022
Have an early childhood teacher trained in day-to-day operations.
Correction status: Completed · corrected April 4, 2022 · how corrected: Facility Visit · correction was due March 11, 2022
Ensure staff files are complete. Staff #4 needs one reference. Staff #5 needs CPR/First Aid. Staff #6 needs question #4 completed on the health appraisal. Staff #8 needs administration of medication certification and an updated health appraisal with TB results. Staff #9 needs question #3 answered on the health appraisal. Staff #13 needs administration of medication certification, a job description, two references, an adult health appraisal with TB results and release of employment history with corresponding service letters. Child #14 needs #3 completed on the health appraisal. Staff #15 needs two references, employee declaration, drug/ alcohol statement, an adult health appraisal with TB results and release of employment history with corresponding services letters. Staff #16 needs service letters. Staff #17 needs administration of medication certification. Staff #18 needs on reference.
Correction status: Completed · corrected March 17, 2022 · how corrected: Document · correction was due March 11, 2022
Complete and submit the Parents Right to Know log.
Correction status: Completed · corrected March 25, 2022 · how corrected: Document · correction was due March 11, 2022
Ensure child files are complete. Child #8, Child #9, Child #11, Child #12, Child #16, and Child #21 need lead testing. Child #14 and Child #17 need an updated health appraisal with lead testing and immunizations. Child #22 needs an updated health appraisal with lead testing. Child #7, Child #8, Child #9, Child #10, Child #11, Child #13, Child #16, Child #18, Child #19, Child #20, and Child #21 need developmental plans. Child #14 needs an MAR for Vaseline.
Correction status: Completed · corrected April 1, 2022 · how corrected: Document · correction was due March 11, 2022
Ensure all areas are clean and in good repair. Repair the clogged sink in the young one's classroom. Clean the walls in the bathrooms and near the sinks in the two-year-old classrooms, school-age and the investigators classrooms. Reparis the booth in the school-age classroom. Repair the windowsills in the school-age and two-year-old classrooms. Ensure all sinks supply hot and cold water. Classrooms on the right side of the building do not have hot water running in the sinks. Ensure personal belongings are not touching. LS Sommer observed naptime sheets and blankets in a pile on top of a cot in one classroom. This was discussed and corrected.
Correction status: Completed · corrected March 14, 2022 · how corrected: Document · correction was due March 11, 2022
Ensure the kitchen is kept clean. LS Sommer observed spills along the cabinet fronts, in the ovens and on the walls. This was corrected when kitchen staff cleaned.
Correction status: Completed · corrected February 16, 2022 · how corrected: Facility Visit · correction was due February 16, 2022
Repair the broken fence on the larger playground. Replenish the fall zone material to ensure fall zones have nine inches of mulch. All indoor equipment where feet leave the ground require shock absorbent fall zones. Add shock absorbent fall zones to the indoor play space and the one-year-old classroom.
Correction status: Completed · corrected March 22, 2022 · how corrected: Document · correction was due March 11, 2022
Ensure there is a sufficient quantity of toys are available. Young twos needs more language, manipulatives, and music. Older twos need more language. Younger ones needs more language, manipulatives, and sensory.
Correction status: Completed · corrected March 10, 2022 · how corrected: Document · correction was due March 11, 2022
Ensure changing tables are within five feet of a hand washing sink. This was discussed and corrected when the table were moved in the two-year-old classrooms. LS Sommer spoke with staff in the three-year-old classrooms about changing pull-ups. Staff stated they change the children standing up. Purchase non-porous mats, foot activated trashcans, diaper procedures, and disposable covers are available in these classrooms within five feet of a handwashing sink.
Correction status: Completed · corrected March 17, 2022 · how corrected: Document · correction was due March 11, 2022
Purchase additional emergency food to allow shelter in place for 24 hours.
Correction status: Completed · corrected March 14, 2022 · how corrected: Document · correction was due March 11, 2022
Ensure lesson plans include weekly opportunities. The younger four-year-old's need science and sensory. The three-year-old's need food/ health habits, science, music, and sensory.
Correction status: Completed · corrected March 10, 2022 · how corrected: Document · correction was due February 18, 2022
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
OCCL received a complaint on January 18, 2022. An investigation was conducted on January 26, 2022 regarding possibly not following their dismissal policy for staff, possibly not following COVID-19 guidelines, and not cleaning as required. There is no evidence to substantiate this complaint because all interviewed staff stated the facility is following COVID-19 guidelines, they were unaware of a staff member being terminated for COVID-19, and were aware and follow cleaning procedures. In addition, all staff denied that any staff member had an infant enrolled at the center.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
OCCL received a complaint on December 28, 2021. A phone investigation was conducted on December 28, 2021, and concluded January 26, 2022, regarding staff-to-child ratios, possibly not following COVID-19 guidelines, and not notifying DPH of COVID-19 cases. There is no evidence to substantiate for not following COVID-19 guidelines because LS Sommer observed proper notification to DPH and notification to the parents affected by the COVID-19 case. There is evidence to substantiate for improper staff-to-child ratio because according to attendance documentation submitted, Staff #5 was alone with five infants. An additional concern noted was that multiple children in multiple classrooms did not a top and bottom covering during naptime.
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