Delaware records · New Castle County · Wilmington
KINDERCARE (NAAMANS ROAD)
Licensed Child Care Center · Wilmington, Delaware
Records presented as of November 5, 2026The operation, as the state lists it
- License number
- 27580
- Operation type
- Licensed Child Care Center
- Address
- 2018C NAAMANS ROAD, Wilmington, DE 19810
- Licensed capacity
- 97
- Ages served, as listed
- 6 weeks through 12 years.
- Hours, as listed
- 6:30 AM – 6:30 PM
- State programs listed
- Child Care Food Program;Private;Purchase of Care
The record in numbers
| Compliance visits | 4 |
| Complaint investigations | 5 |
| Citations recorded | 25 |
| Citations with correction completed, per the state | 25 |
| Citations with correction still pending, per the state | 0 |
| Record span | May 9, 2022 – September 18, 2026 |
How to read this record
A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.
Record by year
| Year | Visits & investigations | Citations recorded |
|---|---|---|
| 2026 | 3 | 4 |
| 2025 | 2 | 8 |
| 2024 | 2 | 7 |
| 2023 | 1 | 6 |
| 2022 | 1 | 0 |
Visits and investigations, newest first
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing (OCCL) received a complaint on August 31, 2026, regarding concerns of failure to follow proper accident/injury procedures following a severe injury, and failure to notify OCCL regarding a serious injury resulting in the need for medical care. An investigation was conducted on September 10, 2026. This complaint is substantiated for failure to notify OCCL regarding a serious injury resulting in the need for medical care based on interviews conducted. Administrator #1 stated they did not notify OCCL within one business day that Child #1 sustained an injury requiring medical attention nor did they report the injury during the complaint visit conducted by OCCL staff on September 1, 2026. There is no evidence to substantiate this complaint regarding concerns of failure to follow proper accident/injury procedures following a severe injury based on interviews conducted. Administrator #1 and three staff members stated Staff #2 immediately attended to Child #1 and assessed Child #1 s injuries before transporting Child #1 for medical attention, as Staff #2 was the parent of Child #1.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing (OCCL) received a complaint on August 31, 2026, regarding concerns of not calling emergency services for a child with a severe allergic reaction. An investigation was conducted on September 1, 2026. There is no evidence to substantiate this complaint regarding concerns of not calling emergency services for a child with a severe allergic reaction based on interviews conducted. Administrator #1 and Staff #1 stated Child #1 had hives and swelling around the eyes and was not determined to be in respiratory distress requiring staff to contact 911. Child #1 was newly enrolled in the program, and information provided by Parent #1 and Parent #2 during enrollment indicated an allergy but did not indicate the severity of the allergy nor was an Allergy Action Plan or Epi-Pen provided by the family. Additional concerns noted during the investigation were OCCL not being notified within one business day of Child #1 seeking medical attention, the facility not completing an incident report for Child #1, the facility not having an MAR to administer medication in case of an allergic reaction, and providing medication to Child #1 without written parent or guardian permission.
4 regulations cited at this visit.
Ensure staff files are complete. -Health Appraisal for Staff #8. -Annual review and abuse and neglect for Staff #9. -Annual review of sleep safe for Staff #9.
Correction status: Completed · corrected April 17, 2026 · how corrected: Document · correction was due April 10, 2026
Ensure children's files are complete. -Blood lead screening for Child #8. -Developmental plan for Child #3
Correction status: Completed · corrected April 1, 2026 · how corrected: Document · correction was due April 10, 2026
Ensure cots charts are updated and posted. No cot charts in the preschool and one-year-old classroom.
Correction status: Completed · corrected April 1, 2026 · how corrected: Document · correction was due April 10, 2026
Ensure equipment is safe for play. Fix/Remove the hinge on the kitchen set in the Pre-K classroom. Add additional books to the Two's, Three's, and older one-year-old classrooms.
Correction status: Completed · corrected April 1, 2026 · how corrected: Document · correction was due April 10, 2026
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing (OCCL) received a complaint on July 23, 2025, regarding concerns of not following illness exclusions and not providing proper notification to families of exposure to contagious conditions, not following sanitation requirements, and not following proper handwashing procedures. An investigation was conducted on July 28, 2025. There is no evidence to substantiate this complaint for not following illness exclusions and not providing proper notifications to families of exposure based on staff interviews. All staff interviewed stated they follow all illness exclusions and families were notified of Hand, Foot, and Mouth within the center via the KinderCare application. There is no evidence to substantiate this complaint for not following sanitation requirements based on staff interviews and observations of the toddler classrooms. All staff interviewed stated classrooms and toys are cleaned and sanitized daily, toys are sanitized daily and when mouthed, and classrooms and toys are continuously sanitized when an illness is present in the facility. No cleanliness or sanitation concerns were noted during the walkthrough of the facility, and proper cleaning solutions were observed in each classroom. There is no evidence to substantiate this complaint for not following proper handwashing procedures based on staff interviews. All staff interviewed stated staff members and children wash their hands at all required times throughout the day. A concern noted at the visit is Staff #2 is not fingerprinted and determined eligible for this KinderCare location. An additional concern noted at the visit is there was no staff member available during this visit who was trained in day-to-day operations while the administrator is not at the facility.
8 regulations cited at this visit.
Ensure staff files are completed. OCCL Health and Safety training for Staff #1. Job description for Staff #1. Health appraisal for Staff #2, #3, #4, and #5. References for Staff #6.
Correction status: Completed · corrected April 30, 2025 · how corrected: Document · correction was due April 11, 2025
Ensure children's files are complete. Child #15 needs lead screening.
Correction status: Completed · corrected April 25, 2025 · how corrected: Document · correction was due April 11, 2025
Ensure attendance for children have exact hours in the classroom. -Corrected at visit
Correction status: Completed · corrected March 17, 2025 · how corrected: Facility Visit · correction was due April 11, 2025
Ensure radon testing is completed every five years. -Send radon testing results to OCCL. Ensure Discovery Preschool has soap and water.
Correction status: Completed · corrected April 28, 2025 · how corrected: Document · correction was due April 11, 2025
Ensure toilets are operational. One child and one staff toilet was not operational at the time of the visit.
Correction status: Completed · corrected March 28, 2025 · how corrected: Document · correction was due April 11, 2025
Ensure equipment is in good condition and enough equipment for children enrolled. No toys on the shelves in Toddler A, no books or manipulatives in Toddler B, and replace books in Discovery Preschool and Preschool classroom.
Correction status: Completed · corrected March 28, 2025 · how corrected: Document · correction was due April 11, 2025
Ensure staff and children are washing their hands after diaper changes.
Correction status: Completed · corrected March 28, 2025 · how corrected: Document · correction was due April 11, 2025
Ensure children under the age of two-years-old do not use Styrofoam bowls or plates.
Correction status: Completed · corrected March 28, 2025 · how corrected: Document · correction was due April 11, 2025
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing (OCCL) received a complaint on May 16, 2024, for concerns of incorrect staff-to-child ratios, not following enrollment procedures, not following child health exclusion policies, the cleanliness of the indoor space, and staff using their cell phones. An investigation was conducted on May 20, 2024. There is no evidence to substantiate this complaint for incorrect staff-to-child ratios based on observation of the facility, interviews, and attendance records reviewed. All staff interviewed stated classrooms are in ratio at all times and attendance records showed all classrooms are in ratio and do not exceed maximum group size. There is no evidence to substantiate this complaint for not following enrollment procedures based on interviews and documents reviewed. Staff stated the facility has tour paperwork separate from enrollment paperwork. There is no evidence to substantiate this complaint for not following child health exclusion policies based on staff interviews. All staff interviewed stated the facility follows health exclusions for all children. Staff #1 stated there was a child present on May 16, 2024, whose eye was red due to a recent surgery, and noted this could have been mistaken as pink eye to a family. There is no evidence to substantiate this complaint for lack of cleanliness in the indoor space based on observation of the facility All classrooms were organized and appeared clean. There is no evidence to substantiate this complaint for staff using cell phones because all staff interviewed stated staff do not use cell phones in the classrooms and have control of the children. This licensing specialist observed classrooms and no staff were on their cell phone.
7 regulations cited at this visit.
Ensure staff files are completed. CPR and first needed for Staff #2,#3, and #4. -One additional reference for Staff #4.
Correction status: Completed · corrected April 1, 2024 · how corrected: Document · correction was due April 6, 2024
Ensure children's files are completed. -Child #6 needs blood lead screening results and cot permission.
Correction status: Completed · corrected March 26, 2024 · how corrected: Document · correction was due April 6, 2024
Ensure walls are cleaned. Clean vent in preschool and vent in toddlers' bathroom.
Correction status: Completed · corrected March 26, 2024 · how corrected: Document · correction was due April 6, 2024
Ensure there is a working thermometer in the small freezer in the kitchen.
Correction status: Completed · corrected March 26, 2024 · how corrected: Document · correction was due April 6, 2024
Ensure all equipment is in good condition. Remove or Replace the bookshelf in the preschool room.
Correction status: Completed · corrected March 26, 2024 · how corrected: Document · correction was due April 6, 2024
Ensure there is emergency water.
Correction status: Completed · corrected March 26, 2024 · how corrected: Document · correction was due April 6, 2024
Ensure lesson plans are completed, updated, and posted. Send one week of Toddler B lesson plans.
Correction status: Completed · corrected March 26, 2024 · how corrected: Document · correction was due April 6, 2024
6 regulations cited at this visit.
Ensure staff files are completed. Review of annual abuse for Staff #1 and 10. Orientation for Staff #10. OCCL Health and Safety training for Staff #1, 2, 4, 6,7,9, and 10. Application for Staff #1. References for Staff #1. Adult Health appraisal for Staff #10. Release of employment for Staff #3 and #10. Service Letter for Staff #3, 7, and 10. Administration of Medication for Staff #9.
Correction status: Completed · corrected June 1, 2023 · how corrected: Document · correction was due April 11, 2023
Ensure children files are complete. Health appraisal for Child # 1, 5, 10. Immunizations for Child # 1, 5,10. Blood lead screening results for Child # 1,2,5,6,10,11,12, and 15.
Correction status: Completed · corrected May 25, 2023 · how corrected: Document · correction was due April 11, 2023
Ensure all walls are repaired and cleanable. -Office wall needs to be repaired. _Walls in Toddler B room need to be smoothed out, repaired, and painted. -Window sill and back wall in Discovery Pre-School room need to be repaired and painted.
Correction status: Completed · corrected April 12, 2023 · how corrected: Document · correction was due April 11, 2023
Ensure ventilation is working in all bathrooms. -No bathroom had working ventilation. -Ensure all surfaces are cleanable. Repair wall in Discovery Pre-School. -Repair faucet in Pre-K bathroom.
Correction status: Completed · corrected April 12, 2023 · how corrected: Document · correction was due April 11, 2023
Ensure all exits from the playground are self-closing and self-latching. Fix the toilet in Pre-School classroom.
Correction status: Completed · corrected April 12, 2023 · how corrected: Document · correction was due April 11, 2023
Ensure bottom covers are big enough to fit on the mattress.
Correction status: Completed · corrected April 12, 2023 · how corrected: Document · correction was due April 11, 2023
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
A complaint was received on April 19, 2022, regarding the center sending last-minute notifications to parents about not picking up children from school to transport them to the center for afterschool care due to lack of staffing. An investigation was started on April 27, 2022. This complaint is substantiated because the center did not have enough staff to provide transportation to school-age children as previously arranged with families.
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