Delaware records · New Castle County · Newark
EDU-CARE PRESCHOOL & DAYCARE
Licensed Child Care Center · Newark, Delaware
Records presented as of November 5, 2026The operation, as the state lists it
- License number
- 28445
- Operation type
- Licensed Child Care Center
- Address
- 345 POLLY DRUMMOND HILL ROAD, Newark, DE 19711
- Licensed capacity
- 170
- Ages served, as listed
- 6 weeks through 12 years.
- Hours, as listed
- 6:30 AM – 5:30 PM
- State programs listed
- Purchase of Care
The record in numbers
| Compliance visits | 4 |
| Complaint investigations | 5 |
| Citations recorded | 14 |
| Citations with correction completed, per the state | 14 |
| Citations with correction still pending, per the state | 0 |
| Record span | January 5, 2023 – April 10, 2026 |
How to read this record
A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.
Record by year
| Year | Visits & investigations | Citations recorded |
|---|---|---|
| 2026 | 2 | 4 |
| 2025 | 1 | 5 |
| 2024 | 5 | 2 |
| 2023 | 1 | 3 |
Visits and investigations, newest first
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On March 24, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding not following procedure for documentation and notification of accident and injuries. An investigation began on March 23, 2026, and concluded on March 26, 2026. Based on a self-report, interviews, and documentation reviewed this complaint is substantiated for not following procedures for documentation and notification of accident and injuries. There were no written accident or injury reports present in Child #1 s file.
4 regulations cited at this visit.
Ensure staff files are complete 18 hours of annual training including 2 in health and safety. Training hours are needed for Staff #1 (18 hours), Staff #2 (18 hours), Staff #3 (18 hours), Staff #4 (18 hours), S Staff #5 (18 hours), and Staff #6 (9 hours) PD Plan are needed for Staff #1, #2, #3, and #6. Review of safe sleep and abuse and neglect is needed for staff #1, #2, #3, #6, and #9. 7-hour OCCL Health and Safety training is needed for Staff #4, #6, #7, and #11. Health Appraisal is needed for Staff #5 and #11. Orientation is needed for Staff #7 and #11 References are needed for Staff #4 (2 references), Staff #7 (4 references), Staff #10 (4 references), Staff #11(4 references) Send documentation to OCCL by February 6, 2026.
Correction status: Completed · corrected January 22, 2026 · how corrected: Document · correction was due February 6, 2026
Ensure First Aid and CPR is completed within two months of hire and renewed every two years. Staff #4 and #7 need to complete First Aid and CPR. Send documentation to OCCL by February 6, 2026.
Correction status: Completed · corrected February 6, 2026 · how corrected: Document · correction was due February 6, 2026
Ensure child files are complete Updated physical is needed for Child #3, #5, and #11. Immunization records are needed for child #3. Blood lead screening results are needed for Child #3 and #8. Send documentation to OCCL by February 6, 2026.
Correction status: Completed · corrected January 23, 2026 · how corrected: Document · correction was due February 6, 2026
Ensure gates are self-closing and positive self-latching closure. Add self-closing latch to all gates on fenced playgrounds. Send picture to OCCL by February 6, 2026.
Correction status: Completed · corrected February 9, 2026 · how corrected: Document · correction was due February 6, 2026
5 regulations cited at this visit.
Ensure personnel files are complete. Staff #1 needs 2 or 4 references, Adult abuse, Deeds cert. Health Appraisal W/TB, release of employment, service letters Staff #2 needs CPR and first aid, 2 or 4 references, Deeds cert. Staff #3 Medication cert, four references, health appraisal W/TB Staff #4 needs five training hours.
Correction status: Completed · corrected February 7, 2025 · how corrected: Document · correction was due February 10, 2025
Ensure child files are complete. Child #2 and #8 needs health appraisal Child #11 needs immunization records Child #5 and #11 need Blood lead screening Send documentation to OCCL by February 10, 2025.
Correction status: Completed · corrected February 5, 2025 · how corrected: Document · correction was due February 10, 2025
Ensure children's progress is being documented. Child #3, #5, #10, #11, #14, and #15 need development plans. Send documentation to OCCL by February 10. 2025.
Correction status: Completed · corrected February 5, 2025 · how corrected: Document · correction was due February 10, 2025
Ensure radon testing is completed every five years. Send documentation to OCCL by February 10, 2025.
Correction status: Completed · corrected February 5, 2025 · how corrected: Document · correction was due February 10, 2025
Ensure medication administration record is completed for all medications. Child #14 needs a MAR completed for the tube of diaper ointment. use the specific name of the ointment used.
Correction status: Completed · corrected February 5, 2025 · how corrected: Document · correction was due February 10, 2025
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On March 25, 2024, a complaint regarding Edu-Care Preschool & Daycare located at 345 Polly Drummond Hill Road, Newark, Delaware 19711, was called into the Child Abuse and Neglect Report Line and accepted for investigation by the Institutional Abuse Unit (IAU). The Office of Child Care Licensing (OCCL) was later notified that IAU would be abridging the case. OCCL received the complaint on March 25, 2024, and accepted it for investigation regarding allegations of lack of supervision. An investigation began on March 25, 2024, and concluded on March 28, 2024. There is no evidence to substantiate this complaint for lack of supervision because all staff interviewed stated they did not see any injury to Child #1 s nose or any incident that may have caused an injury.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On March 8, 2024, The Office of Child Care Licensing (OCCL) received a complaint regarding lack of supervision. An investigation was conducted on March 25, 2024. There is no evidence to substantiate this complaint for lack of supervision based on observations and interviews conducted. The administrator and all staff interviewed stated children are not permitted in the hallways unsupervised. When children are permitted to access their cubbies in the hallway, staff supervise them from the classroom doorway.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On March 5, 2024, a complaint was called into the Child Abuse and Neglect Report line and not accepted for investigation by the Institutional Abuse Unit (IAU). The Office of Child Care Licensing (OCCL) received the complaint on March 6, 2024, and accepted it for investigation regarding improper discipline. Additional information was received on March 7, 2024, regarding similar behaviors involving the same staff member. An unannounced visit was conducted on March 7, 2024. The complaint is substantiated because the staff members who were interviewed confirmed the observations stated by the reporters. The center acted promptly by conducting an internal investigation and terminated the employment of Staff #1 effective March 8, 2024.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On February 22, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding lack of supervision. An investigation was conducted on March 1, 2024. Based on interviews and documentation reviewed, there is no evidence to substantiate this complaint for lack of supervision. The classroom was in correct staff-to-child ratio and children were being supervised. A concern noted was the center failed to notify OCCL within one business day of an injury to a child requiring medical treatment other than first aid provided at the center.
2 regulations cited at this visit.
Ensure all staff files are complete. OCCL 7-hour training for Staff #3 adn #4 Health Appraisal w/TB results needed for Staff #3
Correction status: Completed · corrected February 14, 2024 · how corrected: Document · correction was due February 16, 2024
Ensure all child files are complete. Health appraisal for Child #1, 4, 5, 6, 10 Immunizations for Child #1, 5, 6, 10 Blood lead results for Child #1, 5, 6, 11, 13
Correction status: Completed · corrected February 14, 2024 · how corrected: Document · correction was due February 16, 2024
3 regulations cited at this visit.
Ensure all staff files are complete. - Staff #1 needs 18 training hours (transcript) - Staff #2 need their annual safe sleep and child abuse/neglect signatures, release of employment history, and 2 documented attempts for their service letter. - Staff #3 need 3 more training hours, a professional development plan, and a DEEDS certification or proof of application submission. - Staff #4 need their health/safety training certificate, a professional development plan, 2 hours of health/safety training, CPR/FA certificate, administration of medication training or certificate, and 9 training hours. - Staff #5 need a health appraisal with TB results on file, health/safety training certificate, and administration of medication training or certificate. - Staff #7 need their health/safety training certificate, administration of medication training or certificate, DEEDS certificate (or verification of application submission), and 15 training hours. - Staff #9 need their health/safety training certificate and administration of medication training or certificate. - Staff #11 needs to be fingerprinted and determined eligible by 2/28/2022.
Correction status: Completed · corrected January 26, 2023 · how corrected: Document · correction was due February 6, 2023
Ensure al child files are complete. - Children #2, 14, and 14 need updated health appraisals. - Children #1,3,9, and 10 need blood lead screening results. - Child #1 needs an immunization record on file. - Child #4 needs a developmental plan. - Submit updated infant feeding schedules for the month of January for all infants to OCCL..
Correction status: Completed · corrected January 26, 2023 · how corrected: Document · correction was due February 6, 2023
Replace toilet lid in the younger 4's classroom. Toilet lid was cracked upon observation.
Correction status: Completed · corrected January 24, 2023 · how corrected: Document · correction was due February 6, 2023
Something look wrong — a name, an address, a record that should not be public at this level of detail? Report it on the corrections page. Reports about the level of detail are acted on first: the record is paused while the report is reviewed.