Delaware records · New Castle County · Wilmington
KINGSWOOD COMMUNITY CENTER
Licensed Child Care Center · Wilmington, Delaware
Records presented as of November 5, 2026The operation, as the state lists it
- License number
- 28748
- Operation type
- Licensed Child Care Center
- Address
- 2500 ROSEMONT AVENUE, Wilmington, DE 19802
- Licensed capacity
- 178
- Ages served, as listed
- 6 weeks through 12 years.
- Hours, as listed
- 6:30 AM – 6:00 PM
- State programs listed
- Child Care Food Program;Nonprofit;Purchase of Care
The record in numbers
| Compliance visits | 7 |
| Complaint investigations | 6 |
| Citations recorded | 19 |
| Citations with correction completed, per the state | 19 |
| Citations with correction still pending, per the state | 0 |
| Record span | February 9, 2022 – August 12, 2026 |
How to read this record
A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.
Record by year
| Year | Visits & investigations | Citations recorded |
|---|---|---|
| 2026 | 5 | 5 |
| 2025 | 1 | 2 |
| 2024 | 1 | 4 |
| 2023 | 1 | 3 |
| 2022 | 5 | 5 |
Visits and investigations, newest first
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On July 21, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of failing to follow diapering regulations, failing to have and follow procedures to address food allergies, child file requirements, and failing to follow menu requirements. An investigation was conducted on July 28, 2026. Based on interviews and observations made during the investigation, this complaint is substantiated for failing to follow diapering regulations. On live video, LS #1 observed Staff #1 changing a child's diaper on a mat with a disposable cover on the classroom floor rather than using the designated changing table in the adjoining classroom. Staff #1 disinfected the mat as required after use. It was also observed that Staff #1 did not wash their own hands or the child's hands following the diaper change. Administrator #1 confirmed staff is expected to use the adjoining classroom for diaper changes. This complaint is also substantiated for failing to follow menu requirements. The food served for breakfast the day of the visit did not match the posted menu for that day. There is no evidence to substantiate this complaint for allegations regarding children with allergies not receiving appropriate substitutions, failing to have and follow procedures to address food allergies, and child file requirements. Administrator #1, Cook #1, and staff consistently stated children with dietary needs and allergies receive appropriate substitutions. LS #1 verified allergy documentation in child files and observed allergy lists posted in the office and classrooms.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On June 26, 2026, the Office of Child Care Licensing (OCCL) received three complaints from the same reporter regarding allegations of administration of medication requirements, lack of supervision, not having a designated, qualified person in charge in the absence of the administrator, incomplete child file information, transportation regulations, positive behavior supports, disrespectful communication by staff, and failing to meeting the needs of children. An investigation began on June 29, 2026, and concluded on July 6, 2026. Based on interviews with the director and staff, and a review of child files, this complaint is substantiated for incomplete child files and for not following the requirements for administering medication to children because Child #1's file did not contain a completed Medication Administration Record (MAR) for the medication that three staff members who were interviewed stated had been administered to Child #1 on June 17, 2026. Child #1 was administered duplicate doses of an over-the-counter medication without an accompanying MAR and not in its original packaging. This complaint is substantiated for lack of supervision because Licensing Specialist #1 observed video footage from multiple dates, showing a child alone in a hallway without a staff member supervising. This complaint is substantiated for staff not meeting the needs of children because all staff interviewed stated they had observed staff members picking up and moving children on cots while they were sleeping. There is no evidence to substantiate this complaint for failing to have a qualified person in charge in the absence of the administrator because the center notified OCCL of the former administrator s resignation within the required timeframe and they are currently searching for a permanent replacement. Based on interviews and a review of documentation there is no evidence to substantiate this complaint for failing to meet transportation regulations, failing to use positive beh avior supports, or disrespectful communication by staff.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On March 26, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of incorrect staff-to-child ratio, staff failing to follow diapering and soiled clothing procedures, using inappropriate behavior supports, and failure to report suspected abuse or neglect of a child. An investigation began on March 30, 2026, and concluded on April 13, 2026. After interviews with the administrator, interviews with staff, and a review of attendance records, there is no evidence to substantiate this complaint for incorrect staff-to-child ratio, staff failing to follow diapering and soiled clothing procedures, using inappropriate behavior supports, or failure to report suspected abuse or neglect of a child. Although one staff member stated they heard another staff member telling a child they could earn their food back tomorrow, the administrator and five other staff all stated they had no knowledge of this occurring. An additional concern noted was staff attendance record documentation was incorrect.
3 regulations cited at this visit.
Ensure staff files are complete. Staff #2 needs CPR/ FA, Admin of Meds Staff #4 needs CPR/FA Staff #5 needs fingerprinting
Correction status: Completed · corrected May 8, 2026 · how corrected: Document · correction was due May 8, 2026
Ensure child files are complete. Child #2,3,8 needs days/times/hours Child #3,4,5 needs health appraisals Child #4 needs blood lead screening Child #3,8 needs ASQ/dev plan
Correction status: Completed · corrected May 8, 2026 · how corrected: Document · correction was due May 8, 2026
Rake mulch into fall zones, send pics. Replace the fence latch and send pics.
Correction status: Completed · corrected April 16, 2026 · how corrected: Document · correction was due May 8, 2026
2 regulations cited at this visit.
Supervision - A licensee shall ensure supervision and direct observation of children is provided at all times. The facility has since added an alarm to the door. A child was able to exit the building alone. Staff will take two training courses about safety. Send proof of completed trainings to OCCL Better Kid Care (PennState Extension) Supervision: What s Required And Supervision: Counting Children
Correction status: Completed · corrected March 27, 2026 · how corrected: Document · correction was due March 27, 2026
When a licensee cannot meet the outdoor space requirement, the licensee shall provide a minimum of 700 square feet of open, accessible indoor play space for large muscle activity. There must be at least 75 square feet for each child who will use this area at one time. Indoor play spaces that were approved by OCCL before the effective date of these regulations will remain compliant unless the center's capacity increases They were using the hallway as an indoor play space not approved by OCCL. A child was able to exit the building alone. Staff will take two training courses about safety. Send proof of completed trainings to OCCL Better Kid Care (PennState Extension) Supervision: What s Required And Supervision: Counting Children
Correction status: Completed · corrected March 27, 2026 · how corrected: Document · correction was due March 27, 2026
2 regulations cited at this visit.
Ensure staff files are complete. CPR and FA needed for Staff #2,3,4,14 PD plan for Staff #3,10,15 orientation for Staff #5,13,14 OCCL h&s for staff #5,13,14 annual abuse for Staff #3 References for staff #14 Adult abuse for staff #5, 13 Health appraisal and TB for staff #5, 13 14 Service letters for Staff #5,13,14
Correction status: Completed · corrected May 22, 2025 · how corrected: Document · correction was due May 12, 2025
Ensure child files are complete. Date of enrollment and hours needed for Child #2,4,5,6,7,8,9,10 Emergency card info needed for Child #5, 6.7 Health appraisal and immunizations for Child #6 Blood lead results for Child #2,4 PRTK/ screentime permission needed for Child #5,6,7 Developmental plans needed for Child # 2,4,5,6,7,8,9,10 Transporation and medical consent needed for Child #5,6,7 Mat permission needed for Child #5
Correction status: Completed · corrected April 14, 2025 · how corrected: Document · correction was due May 12, 2025
4 regulations cited at this visit.
Ensure staff files are complete. Date of hire is needed for two staff. CPR/FA is needed for eight staff. A professional development plan is needed for seven staff. An annual review of abuse and neglect is needed for seven staff. An orientation is needed for three staff. OCCL Health & Safety training is needed for four staff. An application/resume is needed for one staff. A job description is needed for one staff. References are needed for two staff. An employee declaration/ drug and alcohol prohibition statement is needed for one staff. An adult abuse registry is needed for three staff. An adult health appraisal with TB is needed for three staff. A release of employment history/service letters are needed for three staff members. Medication administration certification/training is needed for three staff.
Correction status: Completed · corrected May 23, 2024 · how corrected: Document · correction was due May 5, 2024
Ensure child files are complete. A current health appraisal with immunizations is needed for three children. Blood lead testing results are needed for one child.
Correction status: Completed · corrected May 2, 2024 · how corrected: Document · correction was due May 5, 2024
Ensure children's attendance includes exact arrival and departure times. At the time of the visit, four children were not signed into the opening classroom.
Correction status: Completed · corrected April 5, 2024 · how corrected: Facility Visit · correction was due April 5, 2024
Remove the tape residue from the cubbies in the Dragonflies room.
Correction status: Completed · corrected April 8, 2024 · how corrected: Document · correction was due May 5, 2024
3 regulations cited at this visit.
All staff files must be complete. Send the completed administration of medication certificate for two staff members. Send the current CPR/First Aid for two staff members. Send the DIEEC 7-hour health & safety training for five staff members. Send the adult health appraisal with TB for one staff member. Send the service letters for one staff member.
Correction status: Completed · corrected May 15, 2023 · how corrected: Document · correction was due May 19, 2023
All child files must be complete. Send the current health appraisal with immunizations for one child. Send documentation of the completed blood lead screening for one child.
Correction status: Completed · corrected May 1, 2023 · how corrected: Document · correction was due May 19, 2023
Clean the ceiling vents in all child bathrooms. Send pictures when completed.
Correction status: Completed · corrected May 1, 2023 · how corrected: Document · correction was due May 19, 2023
1 regulation cited at this visit.
Ensure proper supervision of children is maintained at all times. Staff #1 did not properly supervise Child #1 when he was left unattended on the playground. This was corrected when Staff #1 received a formal written warning on October 12, 2022.
Correction status: Completed · corrected October 12, 2022 · how corrected: Document · correction was due October 12, 2022
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On September 23, 2022, OCCL received a complaint regarding a child being improperly released by the center. An investigation was conducted on September 28, 2022. Based on the results of this investigation this complaint is substantiated because the center administrator admitted Child #1 was released to a person who was not on the authorized pick-up list.
4 regulations cited at this visit.
Ensure staff files are complete. Fingerprinting is needed for one staff member.
Correction status: Completed · corrected May 3, 2022 · how corrected: Document · correction was due May 16, 2022
Ensure child files are complete. Documentation of lead testing is needed for three children. A complete emergency card with days and time of attendance is needed for one child.
Correction status: Completed · corrected May 3, 2022 · how corrected: Document · correction was due May 16, 2022
Ensure each bathroom has at least one operable ventilation fan or window. Repair fan in the school-age bathroom.
Correction status: Completed · corrected May 3, 2022 · how corrected: Document · correction was due May 16, 2022
Ensure lesson plans contain weekly food exploration/healthy habit activity.
Correction status: Completed · corrected May 3, 2022 · how corrected: Document · correction was due May 16, 2022
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On February 17, 2022, OCCL received a complaint regarding lack of supervision, transporting children without use of seatbelts, and not orientating staff to their assigned duties. An investigation began on February 23, 2022, and concluded March 10, 2022. Based on the results of this investigation this complaint is substantiated for lack of supervision because the center administrator and Staff #2 both stated Child #1 was left unattended in the van. Other concerns include Staff #1 working with children before receiving a comprehensive background check and Staff #1 did not receive a documented orientation to the job as the van aide and Child #1 was not in a booster while being transported by the center. There is no evidence to substantiate that children do not wear seatbelts on the bus because both staff who were interviewed stated the children always wear seatbelts on the van.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On January 20, 2022, the Office of Child Care Licensing (OCCL) received a complaint regarding possible lack of supervision. An investigation was conducted on January 31, 2021. Based on the results of this investigation there is no evidence to substantiate this complaint because all three staff members denied observing any staff instruct children to go in the bathroom and stay there. Also, the staff that were interviewed stated the children cannot go into the bathroom together, except to wash their hands, because there is only one toilet in each bathroom.
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