Delaware records · New Castle County · Wilmington
SIEGEL JCC OF DELAWARE - EARLY CHILDHOOD CENTER
Licensed Child Care Center · Wilmington, Delaware
Records presented as of November 5, 2026The operation, as the state lists it
- License number
- 29495
- Operation type
- Licensed Child Care Center
- Address
- 101 GARDEN OF EDEN RD, Wilmington, DE 19803
- Licensed capacity
- 297
- Ages served, as listed
- 6 weeks through 5 years.
- Hours, as listed
- 7:30 AM – 5:30 PM
- State programs listed
- Purchase of Care
- Conditions recorded by the state
- Variance
The record in numbers
| Compliance visits | 4 |
| Complaint investigations | 11 |
| Citations recorded | 17 |
| Citations with correction completed, per the state | 17 |
| Citations with correction still pending, per the state | 0 |
| Record span | June 27, 2022 – May 20, 2026 |
How to read this record
A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.
Record by year
| Year | Visits & investigations | Citations recorded |
|---|---|---|
| 2026 | 4 | 7 |
| 2025 | 3 | 5 |
| 2024 | 5 | 3 |
| 2023 | 1 | 2 |
| 2022 | 2 | 0 |
Visits and investigations, newest first
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On May 7, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns of lack of supervision. An investigation was conducted on May 13, 2026. This complaint is substantiated for lack of supervision based on interviews conducted. Administrator #1 and one staff member stated Child #1 and Child #2 were left alone in the classroom for an undisclosed amount of time on two separate occasions.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On March 30, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns of failing to use positive behavior supports. An investigation was conducted on April 1, 2026. This complaint is substantiated for failing to use positive behavior supports based on interviews conducted. Administrator #1 and one staff member stated they have not observed Staff #1 failing to use positive behavior supports, but they have observed actions that do not align with JCC policies, which led to the termination of employment for Staff #1. Two staff members, who were interviewed separately, stated they have observed a staff member being rude to children and not helping the children when needed. Two staff members stated they have only observed positive behavior supports within the facility. All staff members interviewed stated they have not observed any staff members plucking children.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On March 17, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns of failing to use positive behavior supports. An investigation was conducted on March 18, 2026. This complaint is substantiated for failing to use positive behavior supports based on interviews conducted. Four staff members, who were interviewed separately, stated they have observed a staff member talking down to the children and intimidating children. Administrator #1 and three staff members stated they have only observed positive behavior supports within the facility.
7 regulations cited at this visit.
Ensure Staff files are complete. Professional development plan for Staff # 7, #8, #27, #28. Annual review of sleep safe and review of abuse and neglect for Staff #7, #8, #28. Job Descriptions for Staff # 9, #14, #20. Drug and Alcohol statement for Staff #9. Health Appraisal with TB for Staff #12, #14, #15, #22, #25, #34, #35, #35. Adult abuse for Staff #36. Orientation for Staff #36. Release of employment and service letter for Staff #25.
Correction status: Completed · corrected February 9, 2026 · how corrected: Document · correction was due February 9, 2026
Ensure children's files are complete. Blood Lead screening results for Child #12.
Correction status: Completed · corrected February 9, 2026 · how corrected: Document · correction was due February 9, 2026
Ensure all cleaners are labeled. Soap and Water need to be labeled in Room 1, Room 7, and Room 12.-Corrected at visit.
Correction status: Completed · corrected January 9, 2026 · how corrected: Facility Visit · correction was due January 9, 2026
Ensure the refrigerator has a thermometer. No thermometer in Room 8. Corrected at visit
Correction status: Completed · corrected January 9, 2026 · how corrected: Facility Visit · correction was due January 9, 2026
Ensure playground fall zones are covered. -Mulch the upper playground.
Correction status: Completed · corrected February 9, 2026 · how corrected: Document · correction was due February 9, 2026
Ensure medication is not expired. Child #8 has an expired EpiPen. Send home expired medication and complete the updated MAR once received.
Correction status: Completed · corrected February 9, 2026 · how corrected: Document · correction was due February 9, 2026
Ensure infant feeding schedules are complete and updated monthly. Send all updated infant schedules for Room 8.
Correction status: Completed · corrected February 9, 2026 · how corrected: Document · correction was due February 9, 2026
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On May 22, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns of lack of diapering tables leading to improper staff-to-child ratios in the infant classrooms and improper handwashing between diaper changes. An investigation was conducted on June 6, 2025. This complaint is substantiated for concerns of improper staff-to-child ratios in the infant classrooms based on staff interviews. All staff interviewed stated classrooms have been left with improper staff-to-child ratios during diaper changes. There is no evidence to substantiate this complaint for improper handwashing between diaper changes based on staff interviews. All staff interviewed stated they wash their hands in the bathroom between each diaper change.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On February 20, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns of improper discipline. An investigation was conducted on February 24, 2025. There is no evidence to substantiate this complaint for the use of improper discipline based on interviews conducted and staff statements reviewed. A concern noted during this investigation was Staff #1 not demonstrating an understanding of and respect for a child because two staff members' statements noted Staff #1 snatched a toy out of Child #1 s hand and one staff member stated Staff #1 forcefully turned Child #1 around and pushed them. Administrator #1 did note that when they spoke with the staff who wrote these statements after they were written, their descriptions of the incident were not the same. Administrator #1 stated Staff #1 s employment was terminated based on declining performance, and not as a result of this allegation.
5 regulations cited at this visit.
Ensure staff files are complete. Orientation for Staff #2, References for Staff #2, OCCL Health and Safety Training for Staff #2 and Staff #3, Release of employment for Staff #2 and #3, Health appraisal with TB for Staff #1, #2, #5, Health appraisal only for Staff #4.
Correction status: Completed · corrected February 5, 2025 · how corrected: Document · correction was due February 7, 2025
Ensure all children's files are complete. Child #5 needs an updated health appraisal, immunization, and blood lead screening results. Child #8 needs mat permission. Child #14 needs blood lead screening results.
Correction status: Completed · corrected February 5, 2025 · how corrected: Document · correction was due February 7, 2025
Ensure outlets are covered. In room 7 additional outlets were not covered. -Correceted at visit. Ensure all ceiling tiles are clean and free of water damage. -Clean or replace ceiling tiles in Room 2.
Correction status: Completed · corrected February 5, 2025 · how corrected: Document · correction was due February 7, 2025
Ensure the refrigerator in the kitchen is clean and mold-free.
Correction status: Completed · corrected February 5, 2025 · how corrected: Document · correction was due February 7, 2025
Enusre all bottles are labeled. One child's bottles were not labeled in room 2.
Correction status: Completed · corrected February 5, 2025 · how corrected: Document · correction was due February 7, 2025
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On November 6, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns of improper discipline. An investigation was conducted on November 13, 2024. There is no evidence to substantiate this complaint for improper discipline based on interviews conducted. All staff interviewed stated while Staff #1 used a raised voice during a moment of frustration, it was not directed towards the children. Staff #1 denied telling a child, I am sick of you.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On August 30, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns of improper discipline. An investigation was conducted on September 3, 2024. This complaint is substantiated for improper discipline based on interviews conducted. Three of the four staff stated Staff #1, who works with infants, used force and inappropriate actions when handling children, including grabbing children by the arm and moving them roughly across the classroom and holding a child down on their back to make them go to sleep. Administrator #1 stated she had observed Staff #1 in the past moving a child by the arm to keep out of danger while on a walk and the administration team provided additional support to Staff #1 regarding appropriate interactions with the children. All staff members interviewed denied witnessing Staff #1 hold a child down and forcing them to eat or pouring water onto a child s face as a punishment.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On August 12, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns of improper discipline. An investigation was conducted on August 16, 2024. There is no evidence to substantiate this complaint for improper discipline based on interviews with four staff members and Administrator #1. All staff members interviewed stated they have never witnessed any improper discipline in the facility. Administrator #1 stated an allegation of improper discipline was brought to their attention and investigated and was determined to be unfounded. Staff #1 stated they had their hand on Child #1 s head to help them find their water bottle in the cubby, but stated they did not use improper discipline. Administrator #1 stated Staff #1 was provided additional guidance on appropriate behavior with the children but did not receive disciplinary action for this.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On May 29, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding handling parent complaints and not understanding children and their needs. An unannounced visit was conducted on June 5, 2024. There is no evidence to substantiate this complaint regarding handling parent complaints. After interviewing staff members, this specialist found no evidence of lack of communication with the families. The staff members and administration took measures to connect and address the complaint. There is no evidence to substantiate this complaint for not understanding children and their needs. After interviewing staff, the staff members were addressing their concern that Child #1 could be injured if the shoes came off and communicated with the parent regarding this at pick up time.
3 regulations cited at this visit.
Ensure all staff Files are completed. Staff #2 and Staff #3 need first aid and CPR training. Staff #4 needs health and safety training and administration of medication. Staff #5 needs a review of abuse and neglect and an orientation.
Correction status: Completed · corrected February 20, 2024 · how corrected: Document · correction was due February 20, 2024
Ensure children files are completed. Child #1 and Child #14 need blood lead screening results.
Correction status: Completed · corrected February 20, 2024 · how corrected: Document · correction was due February 20, 2024
Ensure all Infant Feeding schedules are updated monthly. -Send all Infant feeding schedules for Room 2.
Correction status: Completed · corrected February 20, 2024 · how corrected: Document · correction was due February 20, 2024
2 regulations cited at this visit.
Ensure all staff files are completed: References for staff # 1, 5,7, and 12 Health and safety training for staff # 2,3,5,8, and 10. Adult health appraisal with TB is needed for staff # 1,2,6,11, and 12. CPR and Frist Aid needed for Staff # 1 and 3 Administration of medication needed for staff #4
Correction status: Completed · corrected February 24, 2023 · how corrected: Document · correction was due February 20, 2023
Replace ripped diaper changing mat in room 4 and room 5.
Correction status: Completed · corrected January 23, 2023 · how corrected: Facility Visit · correction was due January 23, 2023
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On August 1, 2022, the Office of Child Care Licensing received a complaint regarding lack of supervision. An investigation was conducted on August 3, 2022. There is no evidence to substantiate this complaint for lack of supervision because the staff interviewed stated they observed and supervised the child throughout the day in care but did not observe anything that could have led to the child s injury.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On March 25, 2022, a complaint was received regarding improper discipline which stated law enforcement was also contacted. On May 25, 2022, OCCL was informed that the police investigation was inactive which means that there was no proof and no further investigation steps would be taken in their case. OCCL was informed they could proceed with their investigation. OCCL conducted its investigation on June 9, 2022. There is no evidence to substantiate this complaint because there were no disclosures regarding improper discipline or rough handling of any children, including Child #1. There was concern that staff attendance records did not accurately reflect the exact hours worked in each classroom or area, and the times of arrival and departure were not documented.
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