Delaware records · New Castle County · Wilmington
MINISTRY OF CARING CHILD CARE CENTER
Licensed Child Care Center · Wilmington, Delaware
Records presented as of November 5, 2026The operation, as the state lists it
- License number
- 29622
- Operation type
- Licensed Child Care Center
- Address
- 221 NORTH JACKSON STREET, Wilmington, DE 19805
- Licensed capacity
- 73
- Ages served, as listed
- 6 weeks through 5 years.
- Hours, as listed
- 7:30 AM – 5:30 PM
- State programs listed
- Child Care Food Program;Nonprofit;Purchase of Care
The record in numbers
| Compliance visits | 5 |
| Complaint investigations | 8 |
| Citations recorded | 17 |
| Citations with correction completed, per the state | 17 |
| Citations with correction still pending, per the state | 0 |
| Record span | October 5, 2022 – October 7, 2026 |
How to read this record
A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.
Record by year
| Year | Visits & investigations | Citations recorded |
|---|---|---|
| 2026 | 4 | 5 |
| 2025 | 3 | 3 |
| 2024 | 2 | 1 |
| 2023 | 3 | 1 |
| 2022 | 1 | 7 |
Visits and investigations, newest first
5 regulations cited at this visit.
Ensure staff files are complete at time of hire. Staff #1 needs OCCL Health & Safety training and job description. Staff #2 needs OCCL health appraisal. Send documents to OCCL.
Correction status: Completed · correction was due November 13, 2026
Ensure indoor spaces are compliant. Ensure all trashcan covers are in working order. Ensure all classrooms with diapers have a dedicated diaper trashcan and an additional covered trashcan. Touch up paint in room 1 and infants to ensure walls are cleanable. Replace worn/torn soft itmes in gross motor area and infant room to ensure they are cleanable. Send photos to OCCL.
Correction status: Completed · correction was due November 13, 2026
Ensure refrigerators are at 41 degrees or lower. Send photo of infant room refrigerator with thermeter reading 41 or lower.
Correction status: Completed · correction was due November 13, 2026
Ensure all bottles are labeled with chid's name. Send photo of labled bottles to OCCL.
Correction status: Completed · correction was due November 13, 2026
Ensure completed infant sleep checks are documented at least every 30 minutes. Send 1 week of completed logs to OCCL.
Correction status: Completed · correction was due November 13, 2026
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On July 28, 2026, OCCL received a complaint alleging the center failed to notify Parent #1 of Child #1's swollen eye, failed to provide an injury report, and failed to follow its policy for responding to a parent complaint. An unannounced investigation was conducted on August 4, 2026. Staff #1 confirmed Child #1's left eye was swollen after nap, ice was applied, Parent #1 was not informed at the time the swelling was noticed nor at pick-up, and an incident/injury report was not completed. This evidence substantiates the allegation concerning lack of parent notification of important information regarding a child and failure to provide an accident/injury report. Regarding the allegation of not following the policy of responding to parents complaints, the investigation showed Administrator #1 spoke with Parent #1 about their concerns and reviewed the requested video footage by pick-up time. The information obtained did not establish that the center failed to follow its policy for responding to Parent #1's complaint. Additional concerns noted during this investigation include administering medication with an incomplete Medication Administration Record (MAR) and not following medication timing as outlined in the Delaware Administration of Medication Self-Training Guide. Based on the results of the investigation, this complaint was: Substantiated
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On June 5, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns of not releasing a child to a person on a pick-up list as noted in the parent handbook. An unannounced visit was attempted on June 15, 2026, and a second visit was conducted on June 24, 2026. Based on documents and as well as staff interviews conducted, there is no evidence to substantiate this complaint for not releasing a child to a person on a pick-up list as noted in the parent handbook requirement. An interview with Administrator #1 and documents reviewed show that center policy was followed and Child #1 was picked up at 1:30 pm. Based on the results of the investigation, this complaint was: No Evidence to Substantiate.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On May 12, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns of not using positive behavior supports and failing to use respectful communication with parents. An unannounced visit was conducted on May 19, 2026. Based on documents and video footage reviewed as well as staff interviews conducted, there is no evidence to substantiate the complaint. Three staff members were interviewed separately and stated they did not observe Child #1 getting pushed and noted Administrator #1 kept a calm demeanor during this incident. Video footage showed Administrator #1 did not place their hands on Child #1. Findings: Based on the results of the investigation, this complaint was: No Evidence to Substantiate.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing (OCCL) received a complaint on November 4, 2025, regarding concerns of lack of supervision. An investigation was conducted on November 10, 2025. There is no evidence to substantiate this complaint for lack of supervision based on staff interviews conducted and attendance records reviewed. Staff members interviewed stated Child #2 was not observed inappropriately touching Child #1. Attendance records reviewed reflected classrooms within correct staff-to-child ratios.
3 regulations cited at this visit.
Ensure walls and ceiling tiles are clean and cleanable. *Replace ceiling tiles in red room and infant room. *Repair wall next to sink in orange room.
Correction status: Completed · corrected November 12, 2025 · how corrected: Document · correction was due November 10, 2025
Ensure fence/gates are hazard-free and operational. Gate is missing slats and needs to be repaired. *Remove all hazards and trash from the playground.
Correction status: Completed · corrected November 12, 2025 · how corrected: Document · correction was due November 10, 2025
Ensure monthly infant schedules are completed and updated monthly.
Correction status: Completed · corrected November 12, 2025 · how corrected: Document · correction was due November 10, 2025
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing (OCCL) received a complaint on July 22, 2025, regarding concerns of improper discipline and inappropriate care of children and not following diapering policies. An investigation was conducted on July 28, 2025. There is no evidence to substantiate this complaint for improper discipline or inappropriate care of children based on staff interviews and video footage reviewed. Administrator #1 and Staff #1 interviewed stated they have never witnessed or used any improper discipline, nor have they witnessed inappropriate care of children. Video footage reviewed showed appropriate interactions between staff and children. There is no evidence to substantiate this complaint for not following diapering policies based on staff interviews. Staff interviewed stated they follow posted diaper changing policies for all diaper changes.
1 regulation cited at this visit.
Submit the following to complete children's files: blood lead test results for three children; current parents right to know for five children; a developmental plan for one child.
Correction status: Completed · corrected November 4, 2024 · how corrected: Document · correction was due November 8, 2024
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing (OCCL) received a complaint on May 2, 2024, regarding failure to follow termination policies and not using respectful communication. An investigation was conducted on May 15, 2024. There is no evidence to substantiate this complaint because all documentation reviewed and statements from the administrator indicate policies were followed and Ms. DeBerry-Hill did not engage in disrespectful tones, words, or behavior.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing (OCCL) received a complaint on September 13, 2023, regarding unqualified staff, and incorrect staff-to-child ratios. An investigation was conducted on September 21, 2023. There is no evidence to substantiate this complaint because all documentation reviewed and statements from the administrator and staff member show the facility maintains staff-to-child ratios with qualified staff members. All classrooms were within the correct staff-to-child ratio at this visit.
1 regulation cited at this visit.
Submit blood lead test results for 3 children to complete children's files.
Correction status: Completed · corrected October 30, 2023 · how corrected: Document · correction was due October 31, 2023
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing (OCCL) received a complaint on July 20, 2023, regarding unqualified staff, incorrect staff-to-child ratios, and the administrator not being present the required number of hours. An investigation was conducted on July 25, 2023. There is no evidence to substantiate this complaint because all documentation reviewed and statements from the administrator and one staff member show the facility maintains staff-to-child ratio with qualified staff members, and the administrator is present the required number of hours weekly. All classrooms were within the correct staff-to-child ratio at this visit.
7 regulations cited at this visit.
Submit the following to complete staff files: medication certification or training for 2 staff, CPR/FA cert. for 1 staff, prof. dev. plan for 1 staff, a job description for 1 staff, declaration and drug/alcohol for 1 staff, a health appraisal w/tb for 1 staff, eligibility letters for 2 staff.
Correction status: Completed · corrected October 14, 2022 · how corrected: Document · correction was due October 20, 2022
Submit the following to complete children's files: hours and days of attendance for 3 children.
Correction status: Completed · corrected October 14, 2022 · how corrected: Document · correction was due October 20, 2022
Submit inf./toddler developmental plans for 2 children
Correction status: Completed · corrected October 14, 2022 · how corrected: Document · correction was due October 20, 2022
Repair or replace the countertops for the yellow and blue rooms; adjust the water temperature to 120 degrees F or below in the bathroom in the yellow room
Correction status: Completed · corrected March 14, 2023 · how corrected: Document · correction was due October 20, 2022
Thoroughly clean the bathroom in the blue room.
Correction status: Completed · corrected October 14, 2022 · how corrected: Document · correction was due October 20, 2022
Arrange the nap sheets and blankets so they are not touching.
Correction status: Completed · corrected October 14, 2022 · how corrected: Document · correction was due October 20, 2022
Establish art centers in all rooms for children two-years-old and older (the 4/5 room has one.)
Correction status: Completed · corrected October 14, 2022 · how corrected: Document · correction was due October 20, 2022
Something look wrong — a name, an address, a record that should not be public at this level of detail? Report it on the corrections page. Reports about the level of detail are acted on first: the record is paused while the report is reviewed.