Delaware records · New Castle County · Hockessin
KINDERCARE (LANCASTER PIKE)
Licensed Child Care Center · Hockessin, Delaware
Records presented as of November 5, 2026The operation, as the state lists it
- License number
- 378440
- Operation type
- Licensed Child Care Center
- Address
- 6696 LANCASTER PIKE, Hockessin, DE 19707
- Licensed capacity
- 149
- Ages served, as listed
- 6 weeks through 12 years.
- Hours, as listed
- 6:30 AM – 6:30 PM
- State programs listed
- Private;Purchase of Care
The record in numbers
| Compliance visits | 5 |
| Complaint investigations | 9 |
| Citations recorded | 32 |
| Citations with correction completed, per the state | 32 |
| Citations with correction still pending, per the state | 0 |
| Record span | April 5, 2022 – June 4, 2026 |
How to read this record
A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.
Record by year
| Year | Visits & investigations | Citations recorded |
|---|---|---|
| 2026 | 5 | 7 |
| 2025 | 5 | 8 |
| 2024 | 1 | 6 |
| 2023 | 1 | 6 |
| 2022 | 2 | 5 |
Visits and investigations, newest first
7 regulations cited at this visit.
Ensure staff files are complete. OCCL Health and Safety training for Staff #1 and #3. Job description for Staff #1. Service letters for Staff #2 and #10. Health appraisal for Staff #4, #9, and # 11. CPR and First Aid for Staff #6 and #7. TB results for Staff #4, #5, #9, and #11.
Correction status: Completed · corrected July 10, 2026 · how corrected: Document · correction was due July 3, 2026
Ensure children files are complete. Blood lead screening results for Child #9 and #12. Infant feeding schedule for Child #5. Developmental plan for Child # 1, #2, #4, #5, #6, #7, #8, #9, #10, #14, #16, #17, #18, #19, and #20.
Correction status: Completed · corrected July 1, 2026 · how corrected: Document · correction was due July 3, 2026
Ensure radon is completed every five years. -Send updated radon results to OCCL.
Correction status: Completed · corrected July 10, 2026 · how corrected: Document · correction was due July 3, 2026
Ensure vents are clean and clear of dust buildup in Infant B classroom.
Correction status: Completed · corrected June 22, 2026 · how corrected: Document · correction was due July 3, 2026
Ensure refrigerators are within the appropriate temperature range. -Refrigerator temperatures in Infant A and Infant B were at 50 degrees.
Correction status: Completed · corrected June 30, 2026 · how corrected: Document · correction was due July 3, 2026
Ensure all toilets are operational in all classroom. -Send verification of toilet in discovery preschool.
Correction status: Completed · corrected June 29, 2026 · how corrected: Document · correction was due July 3, 2026
Ensure lesson plan's are completed and dated. -Send one week of lesson plans for all classrooms.
Correction status: Completed · corrected June 12, 2026 · how corrected: Document · correction was due July 3, 2026
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing (OCCL) received a complaint on March 17, 2026, regarding concerns of a child ingesting an unknown medication due to a medication not being stored securely and out of children's reach. An investigation was conducted on March 18, 2026. Administrator #1 and two staff members stated Child #1 did put an unknown pill in their mouth, but the pill was removed immediately, and all policies and procedures were followed. It was not able to be determined how the medication came to be in the classroom. All staff interviewed denied having any such medication at the center. While a child did access some type of medication found on the floor of the classroom, there was no evidence of incorrect storage of classroom medications or lack of supervision; therefore there is no evidence to substantiate this complaint.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The state recorded no written conclusion for this investigation.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing (OCCL) received a complaint on January 14, 2026, regarding concerns of not following transportation requirements for safety restraints. An investigation was conducted on January 22, 2026. There is no evidence to substantiate this complaint for not following transportation requirements for safety restraints based on interviews conducted and documents reviewed. Administrator #1 and two staff members all stated children are using safety restraints during transportation, and the document reviewed showed name-to-face and seat belt checks were completed.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
visit. Conclusion Detail: The Office of Child Care Licensing (OCCL) received a complaint on December 17, 2025, regarding concerns of infant bottles not being labeled and concerns of a staff member not using positive behavior management. An investigation was conducted on December 18, 2025. This complaint is substantiated for concerns of infant bottles not being labeled based on staff interviews. Administrator #1 stated Child #1's bottles were not labeled, which led to Staff #3 not feeding Child #1 throughout the morning. This complaint is substantiated for not using positive behavior management based on staff interviews and documents reviewed. Administrator #1 and Staff #1 stated Staff #2 was lifting children by one arm to move them to a different area in the classroom, and Staff #2's coaching form stated Staff #2 demonstrated how they lifted the children, which was lifting children by one arm. Staff #2 was required by center administration to complete training in Infant and Toddler safety after this incident.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing (OCCL) received a complaint on October 23, 2025, regarding concerns of not following positive behavior support. An investigation was conducted on December 5, 2025. There is no evidence to substantiate this complaint for concerns of not following positive behavior support, based on staff interviews conducted. Administrator #1 and eight staff members were interviewed separately and stated they have only observed appropriate positive behavior management within the facility and stated they only use appropriate behavior management support. A concern noted during the visit and review of attendance records was that staff members worked alone with children who were unqualified through DEEDS Early Learning on multiple occasions. In the walkthrough of the facility during the investigation, four classrooms, including two infant rooms and two toddler rooms, had unqualified staff working alone with children. Attendance records reviewed for the week of November 17, 2025, through November 21, 2025, reflected an Early Childhood Intern and staff members without a DEEDS Early Learning qualifications were alone with infants in both Infant classrooms for the entire week of attendance viewed. Staff members with no DEEDS Early Learning qualification were signed in alone with one-year-old children for the entire week in all three toddler classrooms. There were four instances throughout the week of November 17, 2025, where staff without qualifications were alone in two-year-old and preschool-age classrooms as well. An additional concern noted was a staff member signed in to work with children alone on multiple occasions without having a comprehensive background check completed. Another concern noted is inaccurate attendance records as there were several instances of staff not signing out of their classrooms from November 17, 2025, through November 21, 2025, and instances where no coverage of classrooms was shown.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On June 5, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns regarding meeting sanitation requirements due to excessive illness within the center. An investigation was conducted on June 9, 2025. There is no evidence to substantiate this complaint based on interviews conducted. Administrator #1 and eight staff members interviewed stated classrooms and toys are cleaned and sanitized daily, toys are sanitized when mouthed, and classrooms and toys are continuously sanitized when an illness is present in the facility. No cleanliness or sanitation concerns were noted during the walkthrough of the facility, and proper cleaning solutions were observed in each classroom.
8 regulations cited at this visit.
Ensure staff have been fingerprinted and determined eligible prior to starting at the facility. Staff #10 and Staff #11 have not been fingerprinted or determined eligible.
Correction status: Completed · corrected August 21, 2025 · how corrected: Document · correction was due July 9, 2025
Ensure staff files are complete. OCCL Health and Safety training for Staff #1, #2, #3, #4, #5, #6, #7, #8, #9, #10, #12. Application/Data Sheet for Staff #3, #6, #7, #8, #10, #11. References for Staff #3, #6, #7. Adult abuse for Staff #3, #4, #5, #6, #7, #8, #9, #10, #12, and #13. Health Appraisal with TB for Staff #4, #6, #8, #9, #10, #12, and #13. Out-of-state clearance for Staff #6. CPR and First Aid for Staff #4, #6, #8, #12.
Correction status: Completed · corrected August 21, 2025 · how corrected: Document · correction was due July 9, 2025
Ensure children's files are complete. Blood lead screening results for Child #1, #7, #18, and #20.
Correction status: Completed · corrected June 26, 2025 · how corrected: Document · correction was due July 9, 2025
Ensure surfaces are in good repair and cleanable. Repair the cabinet under the sink in the hallway/school-age classroom. _Paint the windowsill in the discovery preschool classroom. -Replace ceiling tiles in preschool A classroom.
Correction status: Completed · corrected June 26, 2025 · how corrected: Document · correction was due July 9, 2025
Ensure refrigerators have thermometers. No thermometer in the Infant B classroom. -Corrected at visit. Ensure food is labeled with expiration dates.
Correction status: Completed · corrected August 21, 2025 · how corrected: Document · correction was due July 9, 2025
Ensure cots are labeled or posted cot chart. No cot chart or labeled cots in the Toddler A classroom, Preschool A, or Preschool B classroom.
Correction status: Completed · corrected June 26, 2025 · how corrected: Document · correction was due July 9, 2025
Ensure lesson plans are complete and posted. Infant A had lesson plans for May. Preschool B had an incomplete lesson plan posted with no food/healthy habits.
Correction status: Completed · corrected August 21, 2025 · how corrected: Document · correction was due July 9, 2025
Ensure application is completed and submitted 60 days before licenses expiration.
Correction status: Completed · corrected June 9, 2025 · how corrected: Facility Visit · correction was due July 9, 2025
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On May 20, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns of use of improper discipline. An investigation was conducted on May 27, 2025. There is no evidence to substantiate this complaint for improper discipline based on interviews conducted. Ten staff members interviewed stated they have not witnessed any improper discipline within the facility. All staff members interviewed stated they have not used improper discipline.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On February 7, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns of use of improper discipline. An investigation was conducted on February 13, 2025. There is no evidence to substantiate this complaint based on interviews conducted. Administrator #1 and four staff members interviewed stated they have not witnessed any improper discipline within the facility. One staff member stated Staff #1 nudged a child on the head. All staff members interviewed stated they have not used improper discipline.
6 regulations cited at this visit.
Ensure staff files are complete Health Appraisal with TB for Staff #1, #2, #3. OCCL Health and Safety training for Staff #2 and #6.
Correction status: Completed · corrected August 23, 2024 · how corrected: Document · correction was due July 12, 2024
Ensure children's files are completed. Blood lead screen results for Child #8 and #10. Development plans for Child #2, #3,#4, #5, #6, #7, #8, #10,#11.
Correction status: Completed · corrected August 23, 2025 · how corrected: Document · correction was due July 12, 2024
Ensure all lights are working and clean in the toddler classroom. Ensure vents are clean of dust buildup. Ensure the water temperature is below 120 degrees
Correction status: Completed · corrected August 23, 2024 · how corrected: Document · correction was due July 12, 2024
Ensure all infants have swaddlers permission. Ensure the cot chart is updated and posted in the toddler classroom and two-year-old room.
Correction status: Completed · corrected July 26, 2024 · how corrected: Document · correction was due July 11, 2024
Ensure evacuation routes are posted in infant classroom and Preschool rooms.
Correction status: Completed · corrected June 14, 2024 · how corrected: Facility Visit · correction was due July 11, 2024
Ensure the application is completed 60 days prior to expiration.
Correction status: Completed · corrected June 27, 2024 · how corrected: Document · correction was due July 12, 2024
6 regulations cited at this visit.
Ensure all staff files are completed. -CPR and First Aid for Staff #1, 3, and 5. -PDP Plans for Staff # 1,2,4,5,6,7,8,9,10,11,12, and 13. -Review sleep safe and child abuse and neglect for Staff #7. -Health and safety for Staff #7. -Health appraisal w/TB for Staff #2 and 10.
Correction status: Completed · corrected July 7, 2023 · how corrected: Document · correction was due July 7, 2023
Ensure Children's files are completed. Blood lead screening results for Child #3 and 13.
Correction status: Completed · corrected July 6, 2023 · how corrected: Document · correction was due July 7, 2023
Ensure vents are cleaned. Remove dust from vent in the open toddler room, preschool A, Preschool B, and PreK vents.
Correction status: Completed · corrected July 6, 2023 · how corrected: Document · correction was due July 7, 2023
Ensure all gates are self-closing and self-latching.
Correction status: Completed · corrected July 7, 2023 · how corrected: Document · correction was due July 7, 2023
Ensure all rest equipment is labeled or have posted cot charts.
Correction status: Completed · corrected July 3, 2023 · how corrected: Document · correction was due July 7, 2023
Ensure Lesson Plans are hanging up and up-to-date.
Correction status: Completed · corrected July 6, 2023 · how corrected: Document · correction was due July 7, 2023
5 regulations cited at this visit.
Obtain complete child files. Obtain health appraisals with immunization records for Child #2,4,8,9, and 14, and lead screenings for Child #2,3,4,5,6,9, and 13. Date of enrollment, days/hours of enrollment, child information card information, parents right to know, and screen time permission for Child #12. Forward MAR form for Child #8.
Correction status: Completed · corrected July 20, 2022 · how corrected: Document · correction was due July 13, 2022
Ensure staff attendance includes exact hours worked in each classroom or area. One staff member was not signed out of the "Discovery Preschool B" room. This was corrected at the visit.
Correction status: Completed · corrected June 22, 2022 · how corrected: Facility Visit · correction was due June 22, 2022
Obtain complete staff files. Obtain annual safe sleep and child abuse/neglect review for Staff #1,2,4,6,7,9,10. Obtain CPR/First Aid certification for Staff #1,4 and 6, first aid certification for Staff #9, administration of medication for Staff #3,5,8, fingerprint receipt for Staff #12 and 11, service letters for Staff #12, as well as orientation, job description, and application/resume for Staff #12.
Correction status: Completed · corrected July 19, 2022 · how corrected: Document · correction was due July 6, 2022
Place music equipment/toys in the Toddler 1's room.
Correction status: Completed · corrected June 24, 2022 · how corrected: Document · correction was due June 24, 2022
Obtain complete and monthly updated infant feeding statements. Forward for Child #14.
Correction status: Completed · corrected June 24, 2022 · how corrected: Document · correction was due June 24, 2022
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
A complaint was received on March 14, 2022, regarding an unreported and undocumented serious injury to a child in care that occurred on March 20, 2020. An investigation was conducted on March 23, 2022. There is no evidence to substantiate this complaint for unreported and undocumented serious injury because the only incident that the center staff could note when the child was crying was when he was on the playground in the afternoon shortly before he was picked up by his parent, but he was quickly soothed and did not continue to show signs of discomfort or injury at that time. Once Ms. Orsini was informed that the child was being taken to the hospital, Ms. Orsini stated she contacted OCCL to report the incident. The center was closed on what would have been the next business day, March 23, 2020, until June 14, 2020, due to the COVID-19 pandemic. The incident report was forwarded to both the parent and OCCL on Tuesday, March 24, 2020.
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