Delaware records · New Castle County · Wilmington
OPEN ARMS ACADEMY
Licensed Child Care Center · Wilmington, Delaware
Records presented as of November 5, 2026The operation, as the state lists it
- License number
- 404481
- Operation type
- Licensed Child Care Center
- Address
- 1801 N JEFFERSON ST, Wilmington, DE 19802
- Licensed capacity
- 74
- Ages served, as listed
- 6 weeks through 12 years.
- Hours, as listed
- 6:30 AM – 6:00 PM
- State programs listed
- Child Care Food Program;Purchase of Care
The record in numbers
| Compliance visits | 3 |
| Complaint investigations | 1 |
| Citations recorded | 7 |
| Citations with correction completed, per the state | 7 |
| Citations with correction still pending, per the state | 0 |
| Record span | May 2, 2023 – May 7, 2026 |
How to read this record
A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.
Record by year
| Year | Visits & investigations | Citations recorded |
|---|---|---|
| 2026 | 1 | 5 |
| 2025 | 1 | 0 |
| 2024 | 1 | 1 |
| 2023 | 1 | 1 |
Visits and investigations, newest first
5 regulations cited at this visit.
Staff #1 needs to complete 12 additional training hours
Correction status: Completed · corrected June 26, 2026 · how corrected: Document · correction was due June 1, 2026
Ensure child files are complete. Child #4 needs transportation and medication permission. Child #7 needs current health appraisal.
Correction status: Completed · corrected May 28, 2026 · how corrected: Document · correction was due June 12, 2026
Ensure ceilings are in good repair. Kitchen ceiling needs repair/paint. Send photo to OCCL.
Correction status: Completed · corrected May 28, 2026 · how corrected: Document · correction was due June 12, 2026
Ensure disposable cover is used at each change. Confirm review of diapering procedure with staff.
Correction status: Completed · corrected May 28, 2026 · how corrected: Document · correction was due June 12, 2026
Ensure current OCCL license is posted for families to see. Send photo to OCCL.
Correction status: Completed · corrected May 28, 2026 · how corrected: Document · correction was due June 12, 2026
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing (OCCL) received a complaint on May 1, 2025, alleging improper discipline, failure to provide truthful information to parents about their child's daily experience, and medication administration without proper documentation. An investigation was conducted beginning May 7, 2025, and concluding May 9, 2025, which included a review of medication records, staff and administrator interviews, program observations, an interview with the Reporter, and review of four hours of audio recordings. The allegation of improper discipline is substantiated, based on the audio recording that captured inappropriate tones, threats, and unkind language directed at children. There was no evidence to substantiate a staff member swinging a child by the arm. The allegation regarding medication administration without proper documentation is substantiated, as the MAR for Child #1 indicated daily administration throughout February, yet Parent #1 received the inhaler unused. There is no evidence to substantiate this complaint for providing false information about a child s feedings or day based on interviews with staff and observation of daily records. While the facility s method of completing the daily logs could be confusing for a parent, they are not providing false information. An additional concern noted during this investigation was a of positive interactions with children in care based on the audio recordings.
1 regulation cited at this visit.
Submit the following to complete the children's files: Blood lead test results for three children; a health appraisal with immunizations for one child.
Correction status: Completed · corrected June 12, 2024 · how corrected: Document · correction was due June 14, 2024
1 regulation cited at this visit.
Submit documentation of completion of the OCCL Health and Safety class which will also complete the not determined annual training for one staff member.
Correction status: Completed · corrected May 16, 2023 · how corrected: Document · correction was due June 2, 2023
Something look wrong — a name, an address, a record that should not be public at this level of detail? Report it on the corrections page. Reports about the level of detail are acted on first: the record is paused while the report is reviewed.