Delaware records · New Castle County · Wilmington
RWO BABY
Licensed Child Care Center · Wilmington, Delaware
Records presented as of November 5, 2026The operation, as the state lists it
- License number
- 487517
- Operation type
- Licensed Child Care Center
- Address
- 13 E 35TH ST, Wilmington, DE 19802
- Licensed capacity
- 74
- Ages served, as listed
- 6 weeks through 12 years.
- Hours, as listed
- 7:00 AM – 6:00 PM
- State programs listed
- Child Care Food Program;Nonprofit;Purchase of Care
The record in numbers
| Compliance visits | 6 |
| Complaint investigations | 11 |
| Citations recorded | 29 |
| Citations with correction completed, per the state | 29 |
| Citations with correction still pending, per the state | 0 |
| Record span | April 12, 2022 – September 29, 2026 |
How to read this record
A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.
Record by year
| Year | Visits & investigations | Citations recorded |
|---|---|---|
| 2026 | 2 | 0 |
| 2025 | 2 | 2 |
| 2024 | 5 | 3 |
| 2023 | 6 | 12 |
| 2022 | 2 | 12 |
Visits and investigations, newest first
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On August 17, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of lack of supervision, failure to use respectful communication and appropriately handle parent concerns, and failure to provide an injury report. An investigation began on August 26, 2026, and concluded on August 27, 2026. Based on staff interviews and documentation, there is no evidence to substantiate this complaint. The facility stated the video footage did not show a lack of supervision, and it was unclear how Child #1 got the mark on their head. The video was no longer available for LS #1 to review. Interviews reflected staff members used respectful communication while responding to Parent #1 s concerns and attempted to determine how Child #1 received the mark. The facility completed an injury report but stated Parent #1 refused to sign or accept it. Child #1 did not return to the facility after August 14, 2026.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On August 4, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding diapering and soiled clothing and having an understanding for children and their needs. An investigation was conducted on August 5, 2026. Based on an interview conducted with Administrator #1 there is no evidence to substantiate this complaint as Administrator #1 stated staff members check children s diapers or pullups before leaving the facility for the day and the administration communicated several times with Guardian #1 regarding Child #1 s eyeglasses.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On September 19, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding an allegation staff were not being respectful by failing to use non-threatening tones and actions when speaking and interacting with others at the center. There is no evidence to substantiate this complaint as staff members and administrators interviewed all stated the conversation was a professional discussion and no cursing or physical interaction occurred.
2 regulations cited at this visit.
Ensure staff files are complete. Staff #2 annual safe sleep, abuse and neglect. Staff #3 CPR/FA. Staff #4 OCCL Health and Safety.
Correction status: Completed · corrected October 30, 2025 · how corrected: Document · correction was due November 7, 2025
Ensure Child #12 has an updated health appraisal.
Correction status: Completed · corrected October 30, 2025 · how corrected: Document · correction was due November 7, 2025
3 regulations cited at this visit.
Ensure EC Admin is appointed. Send plan to OCCL with completion date.
Correction status: Completed · corrected October 15, 2024 · how corrected: Document · correction was due October 18, 2024
Ensure staff files are complete. CPR/FA staff #6, 7, 10 Safe sleep Staff #3 Child Abuse and Neglect Staff #1, 3, 4, 6, 7 Orientation Staff #11 OCCL Health and Safety Staff #1, 2 References Staff #9, 12, 13 Health Appraisal with TB Staff #5, 8, 9, 11, 12 Service Letter Staff #1, 10, 11
Correction status: Completed · corrected November 11, 2024 · how corrected: Document · correction was due November 8, 2024
Ensure Child files are complete. Health appraisal needed for Child #4, 6 Immunizations needed for Child #4, 6 Blood Lead needed for Child #2, 6 Developmental Plans needed for Child #6,7,8,9,10,13
Correction status: Completed · corrected November 6, 2024 · how corrected: Document · correction was due November 8, 2024
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On June 20, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding improper diapering, improper discipline, and unqualified staff working alone with infants. An investigation was conducted beginning June 21, 2024, and ending July 1, 2024. This complaint is substantiated for unqualified staff working alone based on observations. Staff #1, who had no DEEDS qualification certificate, was observed alone in the two-year-old classroom on June 21, 2024, and Staff #7, an early childhood intern, was alone in the infant classroom on July 1, 2024. There is no evidence to substantiate this complaint for improper discipline based on staff interviews conducted. All staff interviewed stated they had never witnessed any improper discipline. There is no evidence to substantiate this complaint for improper diapering based on staff interviews. All staff interviewed stated diaper checks are conducted hourly and changed every two hours or when soiled. Additional concerns noted at the visit were inaccurate attendance records for children and staff in multiple classrooms. An additional concern noted was observation of an infant sleeping on the floor wrapped in a blanket. An additional concern noted at this visit was lack of supervision due to a child being found alone in the meeting room. When asked, the owner stated this was one of the staff members children.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On June 7, 2024, the Office of Child Care Licensing (OCCL) received two complaints regarding insufficient staff, unqualified staff, not following the daily schedule, not taking the children outdoors, not engaging in activities with the children or not following lesson plans, overuse of screen time, not allowing parents in classrooms, not receiving injury reports for children, not completing or providing daily logs for infants, and not having adequate lighting in the facility. An investigation was conducted on June 12, 2024. This complaint is substantiated for unqualified staff being alone with children based on observation of the classrooms. Staff #1 was observed alone with the Little Explorer classroom during nap time without a DEEDS Early Learning qualification. This complaint is substantiated for not allowing families to drop off and/or pick up children in the classrooms. The Owner and staff interviewed stated families drop off in the lobby connected to the front room or a staff member walks the children to their classrooms. There is no evidence to substantiate this complaint for insufficient staff based on observations of the classrooms, staff schedules observed, attendance records viewed, and staff interviews. All staff interviewed stated classrooms always follow staff-to-child ratios. There is no evidence to substantiate this complaint for not going outside daily based on staff interviews. All staff interviewed stated they take the children outside daily weather depending. There is no evidence to substantiate this complaint for not engaging in a variety of different activities with the children based on staff interviews. All staff interviewed stated the children are engaged in activities daily. There is no evidence to substantiate this complaint for not following posted lesson plans based on interviews. All staff interviewed stated they follow posted lesson plans. There is no evidence to substantiate this complaint for overuse of screen time based on staff int erviews. All staff interviewed stated that children only receive screen time for less than one hour a day and children under the age of two do not get screen time at all. There is no evidence to substantiate this complaint for not receiving injury reports based on observation of completed children s injury/accident reports on Procare. There is no evidence to substantiate this complaint for not completing or providing daily logs based on observation of all infant daily sheets. There is no evidence to substantiate this complaint for not having adequate lighting in the facility based on observations of lighting in the facility. An additional concern noted at the visit was a staff member was observed on a cell phone while caring for children.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On January 23, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding the allegations of improper use of transportation, overuse of screentime, improper staff-to-child ratios, improper mixing of age groups, using staff who have not been determined eligible by the Criminal History Unit (CHU), and staff working while under the influence of drugs or alcohol. There is no evidence to substantiate the complaint. During the investigation, it was observed and determined by a review of the attendance records that the classrooms are maintaining the correct staff-to-child ratios and have qualified staff members present. Also, by interviewing the administrator and four staff members, there was no evidence to substantiate the remaining allegations because it was stated the staff walked the children to and from the bus stop, the classrooms are only combined at appropriate times allowed in the regulations, the televisions are used for only music or gross motor activities, and the staff do not work while under the influence of drugs or alcohol.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On January 8, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of improper discipline. An unannounced visit was conducted on January 18, 2024, to investigate the complaint. There is no evidence to substantiate the allegation of improper discipline because all five children who were interviewed stated Staff #1 does not hit the children, and all stated they enjoyed school. An additional concern observed during the complaint visit was there were two staff members present in the building who had not yet been fingerprinted or determined eligible by the Criminal History Unit (CHU). It was also observed that the posted lesson plans were not for the correct age group and did not include all required components.
11 regulations cited at this visit.
Send a copy of the current certificate of liability insurance.
Correction status: Completed · corrected October 20, 2023 · how corrected: Document · correction was due November 17, 2023
Send the DEEDS certificate for two staff members.
Correction status: Completed · correction was due November 17, 2023
All staff files must be complete. Send the current CPR/First Aid for four staff members. Send the Administration of Medication for six staff members. Send the professional development plan for 10 staff members. Send the annual safe sleep for five staff members. Send the annual child abuse and neglect for four staff members. Send the completed staff orientation record for six staff members. Send the 7-hour health and safety training for all staff members. Send the application or resume for nine staff members. Send the job description for ten staff members. Send the references for 13 staff members. Send the signed declaration for eight staff members. Send the signed drug/alcohol statement for seven staff members. Send the adult abuse registry for seven staff members. Send the health appraisal with TB for 13 staff members. Send the completed release of employment history for seven staff members. Send the service letters for 12 staff members.
Correction status: Completed · corrected February 28, 2024 · how corrected: Document · correction was due November 17, 2023
Send the completed Parent Right to Know log.
Correction status: Completed · corrected November 6, 2023 · how corrected: Document · correction was due November 17, 2023
All child files must be complete. Send the current health appraisal with immunizations and blood lead screening for three children. Send the documentation of the completed blood lead screening for three children. Send the signed mat permission form for one child.
Correction status: Completed · corrected November 13, 2023 · how corrected: Document · correction was due November 17, 2023
Ensure all infant and one-year-old classrooms have the required equipment and that the equipment is accessible to the children.
Correction status: Completed · corrected October 20, 2023 · how corrected: Document · correction was due October 20, 2023
The diaper changing pad must be non-porous and cleanable. Replace the changing pad in the infant classroom. Post the diaper changing procedures near all diaper changing tables.
Correction status: Completed · corrected October 20, 2023 · how corrected: Document · correction was due October 20, 2023
The current lesson plan must be posted in each classroom and the ;lesson plan must include all required activities.
Correction status: Completed · corrected October 20, 2023 · how corrected: Document · correction was due October 9, 2023
Ensure all classrooms have the five required activity areas and that the areas are accessible to the children.
Correction status: Completed · corrected October 20, 2023 · how corrected: Document · correction was due October 20, 2023
Ensure 30-minute sleep checks are being completed and documented for all infants.
Correction status: Completed · corrected November 8, 2023 · how corrected: Document · correction was due October 20, 2023
The renewal application must be received 60 days prior to the license expiration.
Correction status: Completed · corrected October 11, 2023 · how corrected: Document · correction was due October 20, 2023
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On July 21, 2023, the Office of Child Care Licensing (OCCL) received a complaint regarding improper discipline and not maintaining the correct staff-to-child ratios. An unannounced visit was conducted on July 24, 2023, to investigate this complaint. The complaint is substantiated for not maintaining correct staff-to-child ratios because it was observed during the complaint investigation. The one-year-old classroom had nine children present with two unqualified staff members. This was corrected at the visit when Staff #3 and Staff #5 switched classrooms. The definition of a qualified staff member was explained again during this visit to ensure the understanding was clear. There is no evidence to substantiate the allegation of improper discipline because Owner Barbara Davis and four staff members that were interviewed separately all stated they do not use improper discipline and they have never seen another staff member using improper discipline. During the complaint visit, the concern that the center yet again does not have a qualified Early Childhood Administrator was addressed.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing received a complaint on June 27, 2023, regarding improper discipline and not following policies on videotaping children. An investigation was conducted on July 12, 2023, and July 14, 2023. This complaint is substantiated for not following policies for videotaping children because documentation was provided showing Staff #1 was creating TikTok videos with children in the background and posting them without permission from the parents. There is no evidence to substantiate the allegation of improper discipline because the staff members interviewed denied grabbing or pinching children in care or witnessing other staff members do so. An additional concern noted during this complaint investigation is the center was using indoor space for gross motor activities that had not been measured or approved by OCCL.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On March 2, 2023, the Office of Child Care Licensing received a complaint regarding the allegation of not being respectful and using threatening tines and actions when interacting with others. An unannounced visit was conducted on March 7, 2023, to investigate the complaint. There is no evidence to substantiate the complaint because all staff members were interviewed and they all stated Staff #1 has never been heard yelling at any staff member or child in the center.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing (OCCL) received a complaint on January 26, 2023, regarding improper staff-to-child ratio, unqualified staff members alone with children, lack of supervision, staff present that had not been fingerprinted or determined eligible by the Criminal History Unit (CHU), not following requirements for diaper changing, not following requirements for child health exclusions, not notifying parents when a child is sick, and staff members not interacting with children in the classroom. An investigation was conducted on January 31, 2023. The complaint is substantiated because, during the complaint investigation, it was observed all but one of the classrooms had unqualified staff members alone with children. In one classroom, the correct staff-to-child ratio were not being followed. There was one staff member present who was not able to provide verification of fingerprinting receipt for the center and had not been determined eligible by the CHU. Ms. Davis did forward this documentation to OCCL, but the CHU has not received the fingerprinting to determine the eligibility. There is no evidence to substantiate the allegations regarding not following the requirements for diaper changing, not following the requirements for child health exclusions, not notifying the parents when a child is sick, lack of supervision, and staff members not interacting with the children in the classroom. During the complaint investigation, it was determined through observations and interviews these requirements are being followed. Other concerns noted during the complaint investigation are a room had been constructed within Room 4 without prior approval from OCCL and staff members not documenting the combination of the two classrooms correctly on the attendance records.
1 regulation cited at this visit.
A licensee shall submit a revised plan review and receive approval before making additions or renovations to the center's indoor areas, classrooms, or outdoor areas. Before the new or renovated area is used, a licensing specialist will conduct an on-site visit to confirm the plan was followed. A new classroom has been constructed within one of the existing classrooms and OCCL did not receive the required documentation prior to the construction. Send OCCL the completed plan review, copies of the required permits, and a copy of the fire marshal approval for the new classroom.
Correction status: Completed · corrected March 10, 2023 · how corrected: Document · correction was due March 10, 2023
6 regulations cited at this visit.
All staff files must be complete. Send the current CPR/First Aid for one staff member. Send the signed annual safe sleep for five staff members. Send the signed annual child abuse and neglect for two staff members. Send the staff orientation record for one staff member. Send the job description for three staff members. Send references for three staff members. Send the signed declaration and drug/alcohol statement for one staff member. Send the fingerprinting receipt for one staff member. Send the adult abuse registry for one staff member. Send the current health appraisal with TB for one staff member. Send the service letters for four staff members.
Correction status: Completed · corrected November 22, 2022 · how corrected: Document · correction was due November 25, 2022
All child files must be complete. Send the current health appraisal with immunizations and blood lead screening for three children. Send documentation of the completed blood lead screening for one child. Send current health appraisal and documentation of the blood lead screening for one child.
Correction status: Completed · corrected November 22, 2022 · how corrected: Document · correction was due November 25, 2022
Ensure the wall under the sink in the Little Explorers Room is repaired. Send pictures.
Correction status: Completed · corrected November 17, 2022 · how corrected: Document · correction was due November 25, 2022
Ensure the temperature in the kitchen freezer is maintained at 0 or below. Place a thermometer in the refrigerator in the Infant Room. Send pictures for both.
Correction status: Completed · corrected October 28, 2022 · how corrected: Document · correction was due October 28, 2022
Ensure all cribs are set to the lowest mattress setting. Send pictures.
Correction status: Completed · corrected October 28, 2022 · how corrected: Document · correction was due October 28, 2022
Ensure the lesson plans in the Little Explorers and Little Einstein's Room have social emotional activities included. Send lesson plans with this requirement added.
Correction status: Completed · corrected October 28, 2022 · how corrected: Document · correction was due October 28, 2022
6 regulations cited at this visit.
All staff files must be complete. A service letter is needed for Staff #1. An orientation record, references, and service letter is needed for Staff #2. CPR/First Aid, orientation record, job description, references, and service letter is needed for Staff #3. Professional development plan and staff orientation record is needed for Staff #4. Professional development plan, orientation record, job description, references, service letter, and a current health appraisal with TB is needed for Staff #6. A professional development plan and a TB risk assessment or results is needed for Staff #7. A professional development plan is needed for Staff #8.
Correction status: Completed · corrected May 16, 2022 · how corrected: Document · correction was due May 12, 2022
All child files must be complete. Signed parent permission for is needed for two children.
Correction status: Completed · corrected May 10, 2022 · how corrected: Document · correction was due May 12, 2022
Ensure there is a sufficient quantity of materials accessible to children in each classroom.
Correction status: Completed · corrected May 2, 2022 · how corrected: Document · correction was due April 30, 2022
Send completed Administration of Medication certificate for two staff.
Correction status: Completed · corrected May 16, 2022 · how corrected: Document · correction was due April 30, 2022
Post evacuation diagram in the 2/3 year-old classroom.
Correction status: Completed · corrected May 2, 2022 · how corrected: Document · correction was due April 30, 2022
Post a daily schedule in the two/three year-old classroom.
Correction status: Completed · corrected May 2, 2022 · how corrected: Document · correction was due April 30, 2022
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