NEWARK CHRISTIAN CHILD CARE

On August 27, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of failing to provide an incident report. An investigation began on September 2, 2026, and concluded on September 3, 2026. Based on staff interviews and documents reviewed, there is no evidence to substantiate this complaint for failing to provide an incident report. All staff members interviewed stated they did not view Child #1 cry or seem in distress during the day on August 26, 2026. Staff also stated they were not aware of any scratches on Child #1 as they were covered by their shirt.

On August 19, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of failing to use appropriate behavior supports. An investigation began on August 25, 2026, and concluded on August 26, 2026. Based on staff interviews, and video reviewed, there is no evidence to substantiate this complaint for failing to use appropriate behavior supports. Administrator #1 stated Child #1 was kicking and screaming and did not calm down when placed in the library area. Administrator #1 stated they were concerned Child #1 would hurt themself. The video footage showed Administrator #1 lifting Child #1 off the floor into a child-sized chair, holding the chair in position so Child #1 cannot get up, turning the chair toward Parent #1 who had just arrived, then within a few seconds allowing Child #1 to get up and go to Parent #1. DELACARE regulations state, If the child or others are in imminent danger or risk to themselves or others, physical holding for as brief as possible to remedy the risk or removing the child to a safer location is permissible.

On September 4, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding the center s food service policy for addressing food allergies, serving food to a child with known allergies, and not immediately providing medical attention, then notifying parent when child has an allergic reaction. An investigation was conducted on September 9, 2024. Based on observations, interviews with staff, and documentation, this complaint is substantiated for not following the center s food service policy addressing food allergies. Although Staff #1, Staff #2, and Administrator #2 noticed Child #1 s menu was not highlighted indicating it was permissible to feed them chicken salad, they still served Child #1 the chicken salad sandwich. Based on observations, interviews with staff, and documentation reviewed, this complaint is substantiated for serving food to a child with known allergies. Although Staff #1 and Staff #2 noticed Child #1 was not permitted to have the chicken salad sandwich, they prepared and served the sandwich to them. Based on interviews with the staff there is no evidence to substantiate for not immediately providing medical attention before notifying the parent. Staff #1 and #2 both stated Child #1 had no reaction after eating the sandwich, or before nap. Staff #1 stated Child #1 only vomited and started coughing towards the end of naptime, a few hours later. At that time, the action plan was followed, and the parent was notified. An additional concern noted after a review of documentation was that the Medication Administration Record (MAR) form for Child #1 had not been documented as having been reviewed and updated yearly as required.

On April 19, 2024, the Office of Child Care Licensing received a complaint regarding inappropriate communication by staff with a child and policies for handling parent complaints. An investigation was begun on April 26, 2024, and concluded on April 30, 2024. Based on the results of this investigation, there is no evidence to substantiate this complaint because the center administrator, Staff #1, and Staff #2 all stated they have never observed staff speaking to children inappropriately. Also, the center administrator stated she did speak with Child #1 s parent on the phone regarding her concerns and offered her times to meet in person.

The Office of Child Care Licensing (OCCL) received a complaint on September 21, 2023, regarding concerns of improper staff-to-child ratios, lack of supervision, not providing truthful information on daily sheets, and classrooms not having a posted daily schedule. An investigation was conducted on September 21, 2023. There is no evidence to substantiate this complaint for improper staff-to-child ratios because all classrooms were in staff-to-child ratio at the time of the visit, and attendance records viewed showed all classrooms maintaining that. There is no evidence to substantiate lack of supervision based on interviews and copies of accident/injury reports as staff members stated they witnessed and attempted to stop a child from biting. Administrator Mock stated she did have Child #1 in a stroller by the office waiting to be picked up due to illness, but stated she was present with her the entire time. There is no evidence to substantiate the facility not providing truthful information on daily sheets because copies of individual daily sheets were viewed and had diapering and other notes handwritten by the staff members. There is no evidence to substantiate daily schedules not being posted because they were observed posted in each classroom at the center. Staff members were also observed following their daily schedules.

Ensure all staff are fingerprinted every five years and determined eligible. Staff # 2,3,4,5, and 6 need to be determined eligible. Send eligibility letters to OCCL.

Correction status: Completed · corrected August 10, 2023 · how corrected: Document · correction was due August 15, 2023

Ensure personnel files are complete. Staff #1,7 need OCCL's 7 hour Health & Safety course. Staff #3 needs CPR, First Aid. Send certificates to OCCL when complete.

Correction status: Completed · corrected August 10, 2023 · how corrected: Document · correction was due August 15, 2023

The Office of Child Care Licensing received a complaint on April 10, 2023, regarding the attendance of the administrator and a staff member taking a payment from a parent. An investigation was conducted on April 11, 2023, by Licensing Specialist (LS) Elizabeth Brady. OCCL received an additional complaint regarding not using respectful communication with families and threatening retaliation if they called OCCL. There is no evidence to substantiate that Ms. Mock is not present the required hours of operation. Ms. Mock and the staff interviewed stated Ms. Mock is present regularly. However, Ms. Mock s attendance is not documented as required. There is no evidence to substantiate that a staff member took payment from a parent. Administrator Mock and Staff #1 both denied a payment was received by Staff #1. There is no evidence to substantiate not using respectful communication. Ms. Mock stated she told Parent #1 if she was not happy at the center, she could find another center. Ms. Mock stated she would never tell a parent not to call OCCL. Owner James Fulghum gave notice of termination of care to Parent #1 due to Parent #1 accusing Staff #1 of taking her tuition in addition to being past due with payments.

The Office of Child Care Licensing received a complaint on October 18, 2022, regarding the center not allowing parents access to the building, and staff not allowing qualified professionals to complete an observation or assessment of a child while at the center. An investigation was conducted on October 19, 2022. This complaint is substantiated for staff not allowing parents/guardians to enter the facility because staff stated parents were not permitted to come into their child s classrooms and parents were observed waiting outside of the center to pick up their children at the end of the day, and stated they were unaware they were allowed to enter the center and go to their child s classroom. This complaint is substantiated for staff not allowing qualified professionals to complete an observation or assessment of a child while at the center because Ms. Mock stated she was unaware a center staff member did not need to be present when therapists were working with individual children at the parents request when talking to a parent who was trying to schedule a therapist to assess their child while in care at the center.

The Office of Child Care Licensing received a complaint on January 7, 2022 regarding the staff not following feeding requirements for infants. An investigation was completed on January 10, 2022. After review of documentation provided by Ms. Mock, and failure of Parent #1 to send requested documentation to OCCL, there is no evidence to substantiate this complaint because infants were fed appropriately according to the documentation.