BRANDYWINE CHILDCARE AND PRESCHOOL, INC.

The Office of Child Care Licensing (OCCL) received a complaint on March 21, 2025, regarding concerns of therapists being denied access to children receiving services. An investigation was conducted beginning March 24, 2025, and concluding April 7, 2025. Licensing Specialists #1 and #2 interviewed Administrator #1, and were provided documentation of the one-time form, visitor logs, and classroom attendance. There is no evidence to substantiate this complaint for not permitting therapists access to children to provide services as prescribed by an IEP/IFSP.

Ensure staff files are complete. Orientation: Staff #2 OCCL Health and Safety Training: Staff #2, #7 References: Staff #1 (4), #2 (4), #6 (3) Declaration/Drug and Alcohol: Staff #2 Health Appraisal: Staff #1, #6 Eligibility: Staff #7 Service Letters proof: Staff #2, #3, #4

Correction status: Completed · corrected June 25, 2025 · how corrected: Document · correction was due July 3, 2025

Ensure Children's files are complete Health Appraisal: Child #1, #9, #15 Blood Lead Test Results: Child #1, #11, #12, #14, #15, #16.

Correction status: Completed · corrected June 30, 2025 · how corrected: Document · correction was due July 3, 2025

Ensure radon is tested every 5 years. Send results to OCCL.

Correction status: Completed · corrected July 1, 2025 · how corrected: Document · correction was due July 3, 2025

The Office of Child Care Licensing (OCCL) received a complaint on March 6, 2025, regarding concerns of a child getting scratched by a staff member. An investigation was conducted on March 12, 2025. There is no evidence to substantiate this complaint for improper discipline based on interviews with Administrator #1, two staff members, three children in care, and observation of two hours of video footage from the school-age classroom. All staff interviewed stated they have not observed or used improper discipline, and the children interviewed did not note being hurt by staff members. A concern observed during this investigation was upon review of video footage, the school-age class did not participate in the required daily activities and opportunities required during a two-hour timeframe. Children arrived, chose a snack, and were provided one activity for the two hours.

The Office of Child Care Licensing (OCCL) received a complaint on November 13, 2024, regarding concerns about lack of supervision and improper staff-to-child ratios. An investigation was conducted on November 25, 2024. This complaint is substantiated for improper staff-to-child ratio based on the review of attendance records. Attendance records reflected the two-year-old classroom with 10 children with one staff member for 15 minutes on November 1, 2024, and nine children with one staff member for 20 minutes on November 4, 2024. All classrooms were within staff-to-child ratio at the time of this visit. There is no evidence to substantiate this complaint for lack of supervision because injury reports for two injuries that occurred while Child #1 was in care were for injuries sustained with a low likelihood of being avoided because both incidents involved Child #1 falling independently.

The Office of Child Care Licensing (OCCL) received a complaint on October 31, 2024, regarding concerns about not providing appropriate interactions for a toddler due to overuse of confining equipment. An investigation was conducted on November 4, 2024. This complaint is substantiated for overuse of confining equipment based on observations and interviews conducted. Upon observation of Child #1 s classroom, Child #1 was seen in the stroller, and it was determined based on interviews Child #1 had been in the stroller for over 1 hours. While staff stated Child #1 s parents provided verbal consent to utilize the stroller to manage behaviors for Child #1, DELACARE Regulations only permit confining equipment to be used with awake children for periods of 30 minutes. All staff interviewed stated Child #1 has been placed in the stroller for periods of time exceeding 30 minutes.

The Office of Child Care Licensing (OCCL) received a complaint on September 19, 2024, regarding concerns about lack of supervision, lack of complete and appropriate materials, and few appropriate interactions in the two-year-old classroom. An investigation was conducted beginning September 27, 2024, and ending on October 1, 2024. This complaint is substantiated for lack of complete and appropriate materials based on observations of the materials in the two-year-old classroom at the time of the September 27th visit. Observation of the classroom showed materials were missing pieces and there were insufficient materials in dramatic play, manipulatives, and building/blocks. There is no evidence to substantiate this complaint for lack of supervision based on observations and interviews conducted. Attendance records observed showed classrooms were in ratio and all staff interviewed stated classrooms are in ratio at all times. Observations of the classrooms showed staff watching and interacting with the children. There is no evidence to substantiate this complaint for few appropriate interactions in the two-year-old classroom based on observation of the classroom. Staff were interacting with the children in the classroom and were observed handling a challenging behavior in an appropriate manner. An additional concern observed at the first facility was chemicals were within reach of children from in an unlocked cabinet under the sink in the preschool classroom.

The Office of Child Care Licensing (OCCL) received a complaint on July 8, 2024, regarding improper discipline. An investigation was conducted on July 17, 2024. This complaint is substantiated for improper discipline because the children stated the teachers yell loudly at the children, the teachers state they are going to shut it down, and the children stated staff have children be excluded from activities for an extended period as a form of discipline. An additional concern noted was not following the daily posted schedule in the Pre-K classroom. The schedule noted it was children s choice time, and children were sitting at the tables. OCCL has also been to the facility multiple times in the past several months at various times of the day and observed children in this classroom sitting at the tables quietly each time with no visible activity.

The Office of Child Care Licensing (OCCL) received a complaint on May 20, 2024, regarding concerns about staff using cell phones, not having an understanding of and respect for the needs of children, not following a daily schedule and lesson plan, and not having appropriate interactions with children in care. This complaint is substantiated for more than one staff member not showing an understanding of and respect for children and their needs based on observations of the classrooms. Staff in the one-year-old classroom and two-year-old classroom had children transitioning from previous activities without clear instructions or without an activity to engage in. Staff in these classrooms were observed to show impatience with the children in their tone of voice and abrupt commands to the children in care. This complaint is substantiated for not following the daily schedule and lesson plan based on observation of the classrooms. Staff #1 was not allowing the children to have access to the classroom materials during the scheduled free choice time and was not following the posted class schedule. One classroom did not have a current lesson plan. Materials present in four classrooms, such as books and art projects, were not reflective of the posted lesson plans. Three classrooms had posted lesson plans missing required daily activities. This complaint is substantiated for staff not having appropriate interactions with children in care based on observation of the classrooms. Staff in two of the classrooms were not positively engaged with the children in care, including not interacting with them at eye level, not initiating positive conversations during transitions, and not providing a variety of materials. There is no evidence to substantiate this complaint for staff using their cell phones for personal use based on interviews and observation. Staff use their cell phones to access the Class Dojo application throughout the day, but no staff were seen using their cell phones f or personal reasons during this visit. An additional concern noted was the diaper changing procedure was not being followed in the two-year-old classroom, and repairs are needed for the two-year-old classroom bathroom.

On April 18, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns of improper discipline, not using respectful communication, not following policies on dismissal of care, recording of children, and staff using cell phones. An investigation was conducted on May 2, 2024. There is no evidence to substantiate this complaint for not following policies on photographing and videotaping children based on the permission form signed by Parent #1. The center s policy states, We require written parent/guardian permission to disseminate photographs or videos of your child. There is no evidence to substantiate this complaint for improper discipline or lack of respectful communication based on administrators and staff interviews. Staff #1 denied the use of improper discipline in the classroom and Ms. Jackson and Ms. Domenic stated they were unaware of any staff hitting children. There is no evidence to substantiate this complaint for not following the center s termination policies because the center s termination policy states a child s care may be terminated immediately if there s a threat to themselves or other children. There is no evidence to substantiate this complaint for staff using personal cell phones because the administrators and staff stated the staff only use cell phones to update information on the Class Dojo Application.

Ensure all staff files are complete. Send in 18 training hours for all staff except Staff #5. Staff #1 needs updated first aid and CPR cards, a PD plan, annual review of child abuse and neglect form. Staff #2 needs a full file. Staff #3 needs a PD plan, and an annual review of child abuse and neglect form, Staff #3 needs a new background check, and #3 eligibility is expired. Staff #4 needs an annual review of child abuse and neglect form, Staff #5 needs updated first aid and CPR, administration of medication, PD Plan, and annual child abuse and neglect form. Staff #6 needs a PD plan and annual review of child abuse and neglect. Staff #7, #8, #9 need PD plan, annual review of child abuse and neglect forms Staff #11 and #12 need updated CPR/ First aid cards, admin of medication, PD plan, an annual review of abuse and neglect Staff #13 needs a full file. Staff #14 needs a PD plan, an annual review a child abuse and neglect form. Staff #15 needs an annual child abuse and neglect form and a PD plan. Staff #16 and Staff #17 need a complete staff file. Staff #18 needs a copy of their eligibility letter and receipt in their file. Staff #19 needs updated first aid and CPR cards, a PD plan, annual review of abuse and neglect form. Staff #20 needs a PD plan, and annual review of abuse and neglect form. Staff #21 needs PD plan and annual review of child abuse and neglect form.

Correction status: Completed · corrected August 22, 2024 · how corrected: Document · correction was due July 17, 2024

Ensure all child files are complete. Child #10, 11, 12, 13, 14, 16, and 18 need developmental plans in their files. Child #19 and #20 need date of enrollment on their emergency cards. Child #14 and #16 need MAR logs. Child #14 and Child #16 need MAR logs on file.

Correction status: Completed · corrected July 11, 2024 · how corrected: Document · correction was due July 17, 2024

Ensure all child files are complete. Child #1, #3 and #5 need updated health appraisals and immunization records

Correction status: Completed · corrected July 18, 2024 · how corrected: Document · correction was due July 17, 2024

The toilet in the pre-k room is broken, with low water pressure, toilet barely flushes.

Correction status: Completed · corrected July 15, 2024 · how corrected: Document · correction was due July 17, 2024

All toddler classrooms for ones and twos need adequate materials in all areas, especially dramatic play, the kitchen set is taped shut, and more developmentally appropriate materials are needed.

Correction status: Completed · corrected July 19, 2024 · how corrected: Document · correction was due July 17, 2024

On May 8, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns of not following policies on notifying parents about critical incidents, lack of respectful communication, not having proper security procedures, and not providing an accident report after a critical event. An investigation was conducted on May 29, 2024. There is no evidence to substantiate this complaint for not following policies on notifying parents about critical incidents because the administrator spoke to both families about the details of the incident, hosted an in-person meeting, and sent a written incident report on the same day it occurred. There is no evidence to substantiate this complaint for lack of respectful communication because the center administration communicated with both families in person, at the center, and in writing. There is no evidence to substantiate this complaint for not having proper security procedures because staff interviewed stated the center has proper security procedures in place, including a door that requires a code to be unlocked. Ms. Domenic stated a person without a code needs to ring the doorbell and be admitted by a staff member. The door was locked during the visit. There is no evidence to substantiate this complaint for withholding food from a child as a result of not contributing to an event because Ms. Domenic and two staff members interviewed stated they never denied a child food or witnessed anyone deny a child food as a result of not bringing food to a party.

The Office of Child Care Licensing (OCCL) received a complaint on December 20, 2023, regarding concerns about improper discipline and respectful communication. An investigation was conducted on December 27, 2023. This complaint is substantiated for lack of respectful communication based on interviews conducted. Staff #1 used threatening tones and actions when speaking to Parent #1 before choosing to leave the room. There is no evidence to substantiate this complaint for concerns about improper discipline based interviews conducted. All staff interviewed stated they have not witnessed any staff use improper discipline or inappropriate tones or language with the children in care.

The Office of Child Care Licensing (OCCL) received a complaint on May 12, 2023, regarding indoor safety concerns and not following the posted schedule for nap time. An investigation was conducted on May 18, 2023. This complaint is substantiated for indoor safety concerns based on the observation of both a television and a computer monitor on a window ledge with the cords accessible to children. This complaint is substantiated for not following the posted schedule based on observations at the time of the visit.

Submit the following to complete staff files: OCCL health and safety training for staff #1, 2, 4, 5, 8, 9, 10, 11, 15. Submit a professional development plan for staff #5. References are needed for staff #2, 7. Job description for #7. Release of Employment #18, Health appraisal with TB for staff #2, Service letters for staff #2, 7, 18. Fingerprinting/eligibility for #6, 13, and 17 and elgibility for #10 and #14. Not determined annual training hours by 6/30/2023 for staff #6 and #8. Staff #10 needs 2 hours in health and safety topics.

Correction status: Completed · corrected July 18, 2023 · how corrected: Document · correction was due July 12, 2023

Health appraisal is needed for child #9, 13, 14, 15, 16, 17. Immunization records needed for child #9, 13, 14, 15, 17 Blood lead test results fir #12, 13, 14 Developmental plans for child #2, 4, 5, 7, 9, 12, 15. Medication permission for child #1, 11, 15. Submit these items to complete the children's files.

Correction status: Completed · corrected July 18, 2023 · how corrected: Document · correction was due July 12, 2023

Ensure all children have top and bottom covers. Check toddler and preschool rooms for top and bottom covers. Send a picture to OCCL of cots set up in room 104 and room 108.

Correction status: Completed · corrected July 12, 2023 · how corrected: Document · correction was due July 12, 2023

The Office of Child Care Licensing (OCCL) received a complaint on November 16, 2022, regarding not meeting the needs of the children, improper discipline, and the ability of staff to perform child care job functions. An investigation was conducted on November 22, 2022. There is no evidence to substantiate the allegations of this complaint. Staff #1 stated Child #1 s hair may have been accidentally pulled while playing hairdresser in the classroom, but was not pulled intentionally. There was no injury as a result of this. There is no DELACARE regulation requiring children who are potty-trained to be wiped by staff members. The center stated they are willing to help with this if requested. There is a staff member who utilizes a walker; however, this staff member s health appraisal clears her to work with older children that do not need to be physically picked up. However, there were multiple other concerns noted during this visit. Two classrooms were observed out of ratio, with one staff member using a cell phone while alone in the classroom. Additionally, inaccurate staff and children s attendance records were observed in two classrooms.

The Office of Child Care Licensing (OCCL) received a complaint on October 28, 2022, regarding multiple concerns, including not following requirements for a child accident/injury, inappropriate language and discipline being used by staff, not following food service policies, and not providing daily outdoor play for the children. An investigation was conducted beginning on November 2, 2022, and concluding on November 22, 2022. This complaint is substantiated for not contacting a parent immediately following a head injury, use of inappropriate language when speaking with a parent, and not providing daily opportunities for outdoor play for the children. There is no evidence to substantiate the center not following food service policies, as staff denied serving a child cold food. An additional concern noted during this visit is lack of supervision due to a child being injured while climbing on furniture. The same child had a head injury the week prior and staff were unsure exactly how it occurred.

Supervision of children is required at all times. A child ran out of the center building without a staff member present. Multiple different accounts were provided of this incident, and it was not clear which staff were responsible for supervising this child. Develop a revised system for drop-off time within the center. Children must remain in a classroom and not in the hallway. Send signatures of staff confirming their understanding of this requirement.

Correction status: Completed · corrected November 7, 2022 · how corrected: Document · correction was due November 14, 2022

Children must be signed in and out of classrooms as they move throughout the center. Two children were being moved to different rooms without documentation. Send one weeks' worth of attendance for all rooms.

Correction status: Completed · corrected November 14, 2022 · how corrected: Document · correction was due November 14, 2022

A child was left unattended in the older 3's classroom after the class went down the hallway to the gym.

Correction status: Completed · corrected June 7, 2022 · how corrected: Facility Visit · correction was due June 7, 2022

Ensure all staff files are completed. Signed Professional development plans are needed for staff #: 1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16. Annual review of abuse and neglect is needed for staff # 1,2,4,7,11,12,13,15,16. Current CPR/First Aid Aid certifications will be needed for staff #: 1,3,4,6,7,8,13. Staff #1: Needs a full health appraisal only TB in the file. Staff # 7: Needs a completed orientation, job description, references, declaration and drug/alcohol prohibition, adult abuse registry check, health appraisal, and release of employment history/ service letters. Staff #12: needs an orientation and job description. Staff # 15: Needs an orientation, job description, references, declaration and drug alcohol prohibition, adult abuse registry check, and release of employment history/service letters.

Correction status: Completed · corrected August 15, 2022 · how corrected: Document · correction was due July 10, 2022

Children's Files were missing the following items: Child #1: Lead blood screening and developmental plan. Child #2: Date of enrollment/ attendance and developmental plan. Child #3: Developmental plan. Child #4: Health appraisal and a developmental plan. Child #5: Date of enrollment, parents' signatures, lead blood test, and development plan. Child #6: Hours/days to attend, health appraisal, and developmental plan. Child #7: Developmental plan. Child #8: Health appraisal and development plan. Child #9: Hours/days to attend, updated health appraisal, and development plan. Child #10: Hours/days to attend, updated health appraisal, and development plan. Child #11: Updated health appraisal and development plan. Child # 12: Updated health appraisal and development plan. Child #13: Lead blood screening and development plan. Child # 14: Hours/days to attend and development plan. Child #15: updated Health appraisal, lead blood screening, and a developmental plan. Child 16: Updated health appraisal and development plan.

Correction status: Completed · corrected July 25, 2022 · how corrected: Document · correction was due July 10, 2022

Ensure children are signed out of their classroom for special services. Send over one week's worth of attendance for all classrooms. Attendance documentation was received 8-15-22. Some days show unqualified staff alone for brief periods of time; this will be discussed and additional attendance will be requested.

Correction status: Completed · corrected August 15, 2022 · how corrected: Document · correction was due July 10, 2022

Cleaners in the classrooms were not labeled. Ensure all rooms have both soap & water and bleach available in labeled bottles.

Correction status: Completed · corrected July 13, 2022 · how corrected: Document · correction was due July 10, 2022

Indoor space items that needed to be corrected: One's Classroom: Remove white toy basket that is broken. Trash can for diapering must be foot operated. Send a picture. 3A & 3B: Ensure walls are cleanable/clean and in good repair. Holes in the walls need to be repaired and painted. Send pictures when complete. Younger 2's and Gym: Ensure all outlets are covered. School Age rooms: Remove broken toys and clean shelves that have a substantial amount of residue. Younger Twos' Room: Remove and replace the changing table- it is broken and unsafe to use. Gym: Staples from carpeting that was removed is exposed on a surface used for sitting. Repair/remove/or make inaccessible. Send a picture. Older 3's and Older 2's: Ensure all cubbies are labeled and items are not touching. Send pictures. All Classrooms: Sinks in the rooms and bathrooms were not supplying hot water. Verify when warm water is available.

Correction status: Completed · corrected August 12, 2022 · how corrected: Document · correction was due July 10, 2022

The thermometer in the one's room was in the freezer. Send a picture of the temperature in the fridge.

Correction status: Completed · corrected August 12, 2022 · how corrected: Document · correction was due July 10, 2022

Bathroom/Diapering items that need to be corrected: Vent in 3A classroom in not working. Ensure paper towels are available in all bathrooms.

Correction status: Completed · corrected July 25, 2022 · how corrected: Document · correction was due July 10, 2022

Mats in all the classrooms need to be labeled if using a number system. Write numbers and ensure matching lists are complete and current. If any children are in the cribs or in the sleep equipment, they must be 18' apart. -Corrected at visit

Correction status: Completed · corrected July 25, 2022 · how corrected: Document · correction was due July 10, 2022

A sufficient amount of materials must be available in all classrooms. 3A: Classroom does not have enough materials for the number of children enrolled. One book was available and only a few blocks. Art materials and a variety of manipulatives are needed. Send receipts and/or pictures of additional items in the classroom. Younger 2's classroom needs more construction /blocks and manipulatives. Send a picture when additional items are in the classroom.

Correction status: Completed · corrected July 27, 2022 · how corrected: Document · correction was due July 10, 2022

Ensure the diapering mat is cleaned with soap & water and disinfectant between diaper changes. Confirm this has been discussed. Ensure staff washes their hands between diaper changes. Confirm this has been discussed. Diaper changing mats are damaged and torn in multiple classrooms. Replace one's, older two's, younger two's. Send receipt and/or picture.

Correction status: Completed · corrected July 25, 2022 · how corrected: Document · correction was due July 10, 2022

Foot activated diaper pail is needed in the ones room within 5 feet of the changing table. Send picture.

Correction status: Completed · corrected July 25, 2022 · how corrected: Document · correction was due July 10, 2022

Ensure the travel first aid kit includes all required items plus water and emergency numbers. It was missing bandage tape, gauze pads, gloves, scissors, thermometer, and tweezers.

Correction status: Completed · corrected July 25, 2022 · how corrected: Document · correction was due July 10, 2022

There needs to be enough emergency water for all the children and staff for 24 hours. 24 small bottles were available at the time of the visit. Send a picture when this is corrected.

Correction status: Completed · corrected July 13, 2022 · how corrected: Document · correction was due July 10, 2022

A daily schedule is needed in the school-age classroom. Include a sample lesson plan. Ensure all children have an outdoor play when weather permits. Send a schedule of how the playground is alloted between both centers in the building.

Correction status: Completed · corrected July 27, 2022 · how corrected: Document · correction was due July 10, 2022

Renewal needed 60 days prior to the license expiration.

Correction status: Completed · corrected July 8, 2022 · how corrected: Document · correction was due July 31, 2022

On October 31, 2021, a report was made to the Child Abuse Report Line regarding failure to provide an accident/injury report after Child #1 was dropped at the center. On November 01, 2021, the Institutional Abuse Unit did not accept the report for investigation and sent it to OCCL for review. OCCL accepted the report for investigation on November 01, 2021. This complaint is substantiated because Staff #1 failed to complete an accident/injury within one business day of dropping a child. Additional concerns are that the center s staff failed to notify OCCL within one business day of learning that Child #1 sought medical attention for an injury sustained at the center and failed to submit a written report of the incident to OCCL within 3 business days. Lastly, a cabinet was not secure because it was able to be pushed over by a child.