Delaware records · New Castle County · Bear
GREAT NEW BEGINNINGS OF ST. ANDREWS
Licensed Child Care Center · Bear, Delaware
Records presented as of November 5, 2026The operation, as the state lists it
- License number
- 570535
- Operation type
- Licensed Child Care Center
- Address
- 14 SAINT ANDREWS DR, Bear, DE 19701
- Licensed capacity
- 161
- Ages served, as listed
- 6 weeks through 12 years.
- Hours, as listed
- 6:30 AM – 5:30 PM
- State programs listed
- Private;Purchase of Care
- Conditions recorded by the state
- Variance
The record in numbers
| Compliance visits | 5 |
| Complaint investigations | 13 |
| Citations recorded | 6 |
| Citations with correction completed, per the state | 6 |
| Citations with correction still pending, per the state | 0 |
| Record span | September 12, 2022 – April 14, 2026 |
How to read this record
A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.
Record by year
| Year | Visits & investigations | Citations recorded |
|---|---|---|
| 2026 | 1 | 1 |
| 2025 | 3 | 2 |
| 2024 | 8 | 1 |
| 2023 | 5 | 2 |
| 2022 | 1 | 0 |
Visits and investigations, newest first
1 regulation cited at this visit.
Ensure staff files are complete. Staff #1 and 3 need health appraisals. Staff #1 and 2 need CPR/FA. Staff #1 needs OCCL health and safety training.
Correction status: Completed · corrected April 28, 2026 · how corrected: Document · correction was due May 8, 2026
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
OCCL s investigation of regulatory non-compliance began after clearance from other agencies was received. On June 23, 2025, an incident was self-reported to the Office of Child Care Licensing (OCCL) by the facility. Also on June 23, 2025, OCCL received a complaint regarding the same incident, alleging rough handling of a child. An investigation was begun on June 23, 2025, and concluded on September 9, 2025, after clearance from other agencies was received. There is no evidence to substantiate this complaint for rough handling of a child. Based on a self-report from Administrator #1, and the review of all documentation received from the child care facility and from three different agencies, Agency Representatives (AR) #1, #2, and #3, Child #1 was not roughly handled by Staff #1. AR #1 found no concern of rough handling in the video footage and the case was reclassified as an injured child with no crime occurring. AR #2 stated with no concern on the video footage, it is possible for positional asphyxia causing petechiae. AR #3 stated they were closing their case as well.
1 regulation cited at this visit.
Child #1 was left unsupervised in the classroom on September 26, 2025. Both staff members were addressed and placed on a strict probation period and LS #1 received the probation letters.
Correction status: Completed · corrected September 29, 2025 · how corrected: Document · correction was due September 29, 2025
1 regulation cited at this visit.
Staff #1 needs CPR/FA, OCCL health and safety training and Administration of Medication.
Correction status: Completed · corrected May 2, 2025 · how corrected: Document · correction was due May 2, 2025
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing received a complaint on November 20, 2024, regarding unsanitary conditions in the center. An investigation was conducted on November 25, 2024. Based on the results of this investigation there is no evidence to substantiate this complaint for unsanitary conditions. After interviewing the administration and observation of the classrooms, the child care center had no evidence of unsanitary conditions with odors of any kind.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing received a complaint on June 6, 2024, regarding allegations of not following regulations for cleaning and sanitizing. An investigation was conducted on June 12, 2024. Based on the results of this investigation there is no evidence to substantiate not following regulations for cleaning and sanitizing. LS Strachan observed the center is clean and after reviewing the cleaning checklist that was provided, and interviewing staff, the center is following the regulations for cleaning and sanitizing.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing received a complaint on May 2, 2024, regarding allegations of not following diapering requirements, infant feeding requirements, not documenting daily infant care as required, and lack of respectful communication by staff with parents/guardians. An investigation was conducted on May 3, 2024. Based on the results of this investigation there is no evidence to substantiate staff members not following diapering requirements and not documenting daily infant care. Ms. Davis provided copies of a week of infant daily sheets showing diaper changes, topical cream if needed, and notes regarding any soiled clothing. There is no evidence to substantiate infant feeding requirements are not being followed. Ms. Davis provided information and documentation to LS Strachan which was also given to Child #1 s family. This information stated and gave suggestions to Child#1 s family regarding the requirements and helpful hints about infant feeding for different infant ages. Ms. Davis and Staff #1 also had several conversations with Child #1 s family to help them with the changes. There is no evidence to substantiate the lack of respectful communication by staff with parents/guardians. Upon interviewing Ms. Davis and Staff #1, evidence shows they have communicated respectfully and provided detailed information verbally and through documentation.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing received a complaint on April 26, 2024, regarding children having access to hazardous materials and lack of supervision. An investigation was conducted on May 3, 2024. Based on the results of this investigation this complaint is substantiated for children having access to hazardous materials and lack of supervision in the classroom. On April 25, 2024, Staff #1 brought a vape pen into the classroom where it was in Child #1 s possession for two minutes without the staff member s awareness.
1 regulation cited at this visit.
Ensure all new employees have completed OCCL's health and safety training before providing care to children. Staff #1 needs to complete the training.
Correction status: Completed · corrected April 5, 2024 · how corrected: Document · correction was due May 3, 2024
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On December 4, 2023, a complaint was called into the Child Abuse and Neglect Report Line and was accepted for investigation by the Institutional Abuse Unit (IAU). It was sent to the Office of Child Care Licensing (OCCL) on December 5, 2023, and accepted for investigation for lack of supervision. IAU closed their case on January 30, 2024. Law enforcement was involved and OCCL received permission from the New Castle County Police Department (NCCPD) to begin an investigation on January 24, 2024. The investigation was conducted by OCCL on January 31, 2024. On March 7, 2024, OCCL was notified by NCCPD they would be declining prosecution in this case. There is no evidence to substantiate this complaint because based on the NCCPD review of video footage, there was no concerning behavior observed from Staff #1 and IAU closed their case as no evidence to substantiate. Based on documentation received and staff interviews by OCCL, staff members are never left alone if they are not qualified to do so.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing received a complaint on February 2, 2024, regarding staff not following correct diapering procedures and lack of supervision on the playground. An investigation was conducted on February 6, 2024. Based on the results of this investigation there is no evidence to substantiate that staff are not following correct diapering procedures because both classroom staff stated they follow proper diapering procedures in the classroom. Also, daily logs from the two-year-old classroom show children s diapers are being checked hourly and being changed as required. There is no evidence to substantiate staff are not supervising the children during outside times because video footage observed showed staff monitoring the outdoor play area and interacting with children.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The state recorded no written conclusion for this investigation.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing (OCCL) received a complaint on September 26, 2023, regarding allegations of lack of supervision and incorrect ratios. This complaint is substantiated for incorrect staff-to-child ratios because a classroom was out of staff-to-child ratio based on a review of attendance records. There is no evidence to substantiate this complaint for lack of supervision because based on video evidence and staff interviews, children were being appropriately supervised at the time of the incident.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing (OCCL) received a complaint on June 12, 2023, regarding safe sleep violations and a staff member being under the influence of alcohol while caring for children. An investigation was conducted on June 16, 2023. There is no evidence to substantiate this complaint because the administrator and all staff interviewed denied any knowledge of either of the allegations having occurred.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing (OCCL) received a complaint on April 27, 2023, regarding multiple allegations for the care of infants and lack of respectful communication. An investigation was conducted on May 1, 2023. The complaint is substantiated for inappropriate care of infants based on documentation of infant sleep checks, infant feeding, and infant diapering which was provided by the center. There was no evidence to substantiate this complaint for lack of respectful communication, based on interviews of staff who were present at the time.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On March 23, 2023, the Office of Child Care Licensing (OCCL) received a complaint regarding improper care of infants. An investigation was conducted on March 29, 2023. There is no evidence to substantiate the complaint for improper care of infants because an administrator and specialists scanned through video footage of the infant classroom on March 21, 2023, and did not observe any of the alleged actions occurring. Staff interviewed denied observing any staff moving children harshly or speaking in an inappropriate tone.
2 regulations cited at this visit.
Ensure all staff files are complete. Staff #2 and #3 need a CPR/First aid certificate. Staff #3 needs administration of medication, OCCL's health and safety training, and a health appraisal with TB results.
Correction status: Completed · corrected May 1, 2023 · how corrected: Document · correction was due May 15, 2023
Ensure all child files are complete. Child #3 needs a signed parents' right-to-know form and permission for screen time.
Correction status: Completed · corrected April 25, 2023 · how corrected: Document · correction was due April 20, 2023
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On August 30, 2022, OCCL received a complaint for improper discipline. An investigation was conducted on September 1, 2022. This complaint was substantiated because a child was sent to the bathroom when crying to calm down, and video footage showed a child was physically moved to sit on a carpet. The staff member was terminated as a result of these incidents.
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