Delaware records · New Castle County · Wilmington
BEVERLY'S HELPING HAND
Licensed Child Care Center · Wilmington, Delaware
Records presented as of November 5, 2026The operation, as the state lists it
- License number
- 619227
- Operation type
- Licensed Child Care Center
- Address
- 400 W 9TH ST, Wilmington, DE 19801
- Licensed capacity
- 146
- Ages served, as listed
- 6 weeks through 12 years.
- Hours, as listed
- 6:30 AM – 6:00 PM
- State programs listed
- Child Care Food Program;Purchase of Care
The record in numbers
| Compliance visits | 3 |
| Complaint investigations | 5 |
| Citations recorded | 18 |
| Citations with correction completed, per the state | 18 |
| Citations with correction still pending, per the state | 0 |
| Record span | June 2, 2022 – February 5, 2025 |
How to read this record
A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.
Record by year
| Year | Visits & investigations | Citations recorded |
|---|---|---|
| 2025 | 1 | 7 |
| 2024 | 1 | 6 |
| 2023 | 3 | 5 |
| 2022 | 3 | 0 |
Visits and investigations, newest first
7 regulations cited at this visit.
Submit the following to complete staff files: date of hire for 2 staff; CPR/FA certification for 2 staff; med. cert/training for 3 staff; signed PD plans w/goals for 6 staff; safe sleep sign-off for 2 staff; annual abuse/neglect sign-off for 3 staff; orientation for 2 staff; OCCL H&S training for 3 staff; job descriptions for 4 staff; 2 references for 1 staff; drug/alcohol statements for 1 staff; health appraisals w/TB for 2 staff; release of employment for 4 staff; service letters for 3 staff. Not determined training hours for 6 staff.
Correction status: Completed · correction was due March 5, 2025
Submit the following to complete children's files: blood lead test results for 3 children; hours and days of attendance for 5 children; health appraisals for 4 children; immunizations for 2 children; transportation permission for 5 children.
Correction status: Completed · correction was due March 6, 2025
Ensure children are signed in and out with each arrival and departure.
Correction status: Completed · corrected February 5, 2025 · how corrected: Facility Visit · correction was due March 6, 2025
Repair lock or remove chemicals from under the sink in the Toddler 2A classroom.
Correction status: Completed · correction was due March 6, 2025
Repair/replace soft baby gate in the toddler 1 classroom.
Correction status: Completed · correction was due March 6, 2025
Ensure floors in the food prep area are cleanable and in good repair. Repair/replace flooring in the kitchen.
Correction status: Completed · correction was due March 6, 2025
Monthly fire/evacuation drill must be conducted and documented. Send documentation of February's fire/evacuation drill to OCCL.
Correction status: Completed · correction was due March 6, 2025
6 regulations cited at this visit.
Submit the following items to complete the staff files: professional development plans for Staff #1, 3, 4, 5, 6, 7, 8, 9, 10; annual safe sleep and abuse/neglect for #3, 5; current CPR/FA certification for #5; references, adult abuse, health appraisals w/TB, release of employment & service letters, for staff #2, 10; orientation, OCCL Health & Safety training, and a job description for #10. Submit 7 quality assured annual training hours for all staff 30 days prior to license expiration (2-29-24). Send documentation to OCCL.
Correction status: Completed · corrected March 25, 2024 · how corrected: Document · correction was due March 8, 2024
Submit the following to complete children's files: days/hours of attendance for children #1, 2, 4; parent's right to know and screen time/mat permissions for #1; a current health appraisal for #3. Submit documentation to OCCL.
Correction status: Completed · corrected February 28, 2024 · how corrected: Document · correction was due March 8, 2024
Ensure floors, walls and surfaces are cleanable and in good repair. Repair/replace lifting flooring in the toddler 1 room. Clean the cabinet/wall area by the door. Repair the broken baseboard & remove peeling tape from the bookshelf in the toddler 2 classroom. Remove peeling tape from the carpet and clean/repair the wall in the toddler 3 classroom. Send photos to OCCL.
Correction status: Completed · corrected February 28, 2024 · how corrected: Document · correction was due March 8, 2024
Ensure outdoor play area is free from hazards. Remove trash, dead plant, and broken equipment. Send photos to OCCL.
Correction status: Completed · corrected February 28, 2024 · how corrected: Document · correction was due March 8, 2024
Ensure each diaper changing area has a soap and water bottle available and used after each diaper change for the infant and toddler 1 classrooms and the upstairs bathroom. Add batteries to the hands free diaper diaper trash in the infant room or replace the trash can. Submit documentation to OCCL.
Correction status: Completed · corrected March 8, 2024 · how corrected: Document · correction was due March 8, 2024
Ensure each classroom has the required activity areas. Add equipment to the manipulative/math/problem solving areas. Send photos to OCCL.
Correction status: Completed · corrected February 28, 2024 · how corrected: Document · correction was due March 8, 2024
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
Between April 18, 2023, and April 20, 2023, the Office of Child Care Licensing (OCCL) received four complaints regarding improper discipline of a child in care. The Wilmington Police Department began an investigation on April 18, 2023, but did not reply to multiple efforts by OCCL to contact them for further information. OCCL conducted an investigation on May 3, 2023. There is no evidence to substantiate this complaint for improper discipline because the administrator and all staff members interviewed denied slapping Child #1 or seeing Child #1 being slapped. Child #1 was cleared with no injuries by Nemours Children s Hospital. Child #1 is too young to be interviewed. There was no video evidence available for review as Administrator Tempess Clark stated the system is not currently operating.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing (OCCL) received a complaint on March 21, 2023, for concerns with positive behavior supports and failure to document an accident or injury. An investigation was conducted on March 27, 2023. There is no evidence to substantiate this complaint for concerns with positive behavior supports because all three staff members and the administrator interviewed denied either smacking the child or seeing the child being smacked. There is no evidence to substantiate this complaint for failure to document an injury because staff stated they were unaware of the child s injury and therefore did not complete a report.
5 regulations cited at this visit.
Provider must return phone/email messages to OCCL within 48 hours.
Correction status: Completed · corrected February 17, 2023 · how corrected: Facility Visit · correction was due February 17, 2023
Submit the following to complete staff files: Documentation of completion of the 7 hour OCCL health & Safety class for all staff; CHU eligibility letters for 12 staff members; updated fingerprinting for 1 staff member; a professional development plan, and annual review of safe sleep and abuse/neglect for one staff member; orientation, a job description, references, adult abuse and service letters for one staff member.
Correction status: Completed · corrected April 14, 2023 · how corrected: Document · correction was due March 10, 2023
Submit the following to complete children's files. Blood lead screening results for 3 children; infant feeding schedules for 2 infants; developmental plans for 8 children.
Correction status: Completed · corrected March 22, 2023 · how corrected: Document · correction was due March 10, 2023
Remove tape debris from the wall as well as repair peeling paint and broken baseboard in the toddler 3 classroom; repair/replace the ceiling tile in the school-age classroom.
Correction status: Completed · corrected March 8, 2023 · how corrected: Document · correction was due March 10, 2023
Submit a complete renewal application 60 days prior to license expiration. A revised complete application was received during the visit.
Correction status: Completed · corrected February 17, 2023 · how corrected: Document · correction was due February 17, 2023
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The state recorded no written conclusion for this investigation.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
A complaint was received on July 19, 2022, for investigation by OCCL regarding improper discipline and failure to document an accident or injury and by IA for investigation of physical abuse and an investigation was conducted from July 19 22, 2022. There is no evidence to substantiate this complaint because all three staff members interviewed denied either hitting the child nor seeing the child being hit. Video footage from random parts of the day do not show any improper discipline used by staff. The original statement to the intake worker indicated the child bit her lip while eating. There is no evidence to substantiate Staff #1 was involved in improper discipline due to video footage and staff members statements. There is no evidence to substantiate failure to document an injury because none was visible. The IA was closed as no evidence to substantiate the claim
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On May 23, 2022, OCCL received a complaint regarding lack of sanitation and failure to admit parents. An investigation began on May 23, 2022, and concluded on May 25, 2022. There is no evidence to substantiate this complaint because visual inspection did not reveal dirty floors and parents and staff stated parents are permitted to enter the building.
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