READ TO LEARN ACADEMY, INC.

The Office of Child Care Licensing (OCCL) cannot legally disclose if a complaint was also received or investigated by any other agency. OCCL investigations of regulatory non-compliance begin when clearance from other agencies, when applicable, has been received. On April 25, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of failing to follow policies regarding the release of children. After interviewing staff, the Reporter, the owner, and the administrator and reviewing center policies, child files, and attendance records, there is no evidence to substantiate this complaint for not following policies of releasing children only to people approved by a parent or guardian. All center staff interviewed stated there have been no recent instances of a child being released to the wrong person. A review of child files documented an injury report signed and dated by Parent #1 on April 24, 2025, indicated Parent #1 picked up Child #1 on that date, not Person #1.

The Office of Child Care Licensing received a complaint on March 10, 2025, regarding allegations of a lack of interactions with infants, child file requirements, and lack of supervision. An investigation was conducted on March 13, 2025. Based on interviews with the administrator and staff, and a review of medical records, there is no evidence to substantiate this complaint for a lack of interactions with infants, child file requirements, or a lack of supervision.

On September 5, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of failing to provide an incident report within one business day and failing to notify parent or pick-up person of an injury before the child leaves for the day. An investigation was begun on September 13, 2024, and concluded on October 28, 2024. There is no evidence to substantiate this complaint for failing to provide an incident report within one business day, as an incident report was provided and signed dated September 5, 2024. There is no evidence to substantiate this complaint for failure to notify the family of a child injury because, although two staff stated in verbal interviews that they did not know of the bite until informed by Person #1, there is a signed injury report dated the date of the injury with first aid provided to the child. Staff #1 stated Person #1 was informed at pickup on September 4, 2024, there had been an injury to Child #1 and there was a report to be signed at the front desk. It is noted that the center copy and family copy of the accident report have different dates it was signed. Also noted is Administrator #1 s statement staff were unaware of the bite mark until Person #1 notified them on September 4, 2024, but Staff #1 wrote in the injury report that Staff #1 provided basic first aid to Child #1 and recorded this in the accident report. There is apparently confusion among center staff regarding this incident, but all statements confirm the family was notified according to regulatory requirements.

Radon testing is expired

Correction status: Completed · corrected November 13, 2024 · how corrected: Document · correction was due October 30, 2024

On May 14, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding not making reasonable accommodations for a child with a disability and submitting false claims to Purchase of Care. An investigation was conducted on May 17, 2024. There is no evidence to substantiate this complaint for not making reasonable accommodations for a child with a disability based on interviews conducted. The staff interviewed stated they wanted to get clarification on requirements for the therapist and never stated Child #1 could not attend. There is no evidence to substantiate this complaint for false claims to Purchase of Care based on Purchase of Care stating there were no claims submitted for Child #1 for the month of May.

On November 7, 2023, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of improper discipline, not notifying parents of an injury, not documenting the injury, and not having water available to the children. An unannounced visit was conducted on November 14, 2023, to investigate this complaint. There is no evidence to substantiate this complaint because the administrator and staff members interviewed stated there had not been any accidents or injuries in November in the two-year-old classroom. The staff members also stated they do not handle the children roughly and they have not seen other staff members handle the children roughly. Ms. Jackson stated when an accident or injury does occur, the parent is called and messaged through the ProCare application. It was observed during the complaint investigation that neither of the staff members in the two-year-old classroom had long fingernails that could have caused scratch marks. Pitchers of water were observed in the center. The kitchen provides a pitcher of water to each classroom for the children to drink throughout the day.

Staff are required to be fingerprinted every five years. Send the fingerprinting receipts for three staff members.

Correction status: Completed · corrected November 21, 2023 · how corrected: Document · correction was due November 17, 2023

On June 14, 2023, the Office of Child Care Licensing (OCCL) received a complaint regarding failing to report an injury and lack of supervision. An investigation was conducted on June 28, 2023. There is no evidence to substantiate the complaint because the administrator and two staff members were interviewed separately and stated no injuries occurred within the facility on June 13, 2023, therefore there would not be an accident report.

On April 21, 2023, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of the center not following notification requirements for a head injury, children not having top and bottom covers for napping, inappropriate adult behavior, staff members using their cell phones while caring for children, and improper discipline. An investigation was conducted on April 28, 2023. There is no evidence to substantiate the reported allegations. The two accident or injury reports on file for a child were from 2021, and neither was for a head injury. Also, the staff members interviewed stated the child did not have an accident on the playground or hit his while at the center. The staff members interviewed denied any conflicts or fights involving staff members. The video submitted by the Reporter did not show any staff members being inappropriate in the center. Staff members are required to place their cell phones in lockers in the staff lounge before entering a classroom, which the licensing specialist observed while at the center. Top and bottom covers were observed in the video provided by the Reporter. The licensing specialist also saw top and bottom covers in children s cubbies at the center. The staff members interviewed denied withholding outdoor play if a child does not finish classwork. A staff member confirmed all children go outside twice a day.

The Office of Child Care Licensing (OCCL) received a complaint on November 22, 2022, regarding improper discipline, and staff-to-child ratios. An investigation began on November 29, 2022, and concluded on December 8, 2022. There is no evidence to substantiate this complaint for improper discipline or incorrect staff -to-child ratio based on interviews of staff and attendance documentation which was reviewed.

The Office of Child Care Licensing received a complaint on February 27, 2023, regarding the allegations of improper discipline and a staff member serving in the position of administrator when they do not meet the required qualifications. An unannounced visit was conducted on March 7, 2023, to investigate the complaint. There is no evidence to substantiate the complaint because the owner and staff members who were interviewed stated the incident had not occurred and Staff #2 was the staff member in charge of the day-to-day operations of the center when the administrator is not present.

The Office of Child Care Licensing (OCCL) received a complaint on March 3, 2023, regarding inappropriate adult behavior, the presence of illegal drugs, lack of supervision, and the potential of an unknown male being present that has been identified as a registered sex offender. An unannounced visit was conducted on March 7, 2023, to investigate the complaint. There is no evidence to substantiate the complaint because it was determined through interviews that Parent #1 was the only person engaging in the inappropriate behavior and drugs have never been seen or exchanged in the center. Additionally, there are no new staff members present that have not been fingerprinted and determined eligible by the Criminal History Unit in the facility and the children do not require escorts to the bathroom because the bathrooms are located in the classrooms.

All staff files must be complete. Staff #1 needs service letter or documentation that two attempts were made.

Correction status: Completed · corrected November 21, 2022 · how corrected: Document · correction was due November 15, 2022

All child files must be complete. Send documentation of blood lead screening for Child #11, 15, 19, 20. Child #18 needs an emergency card including hours and days of attendance. Send documentation to OCCL.

Correction status: Completed · corrected November 21, 2022 · how corrected: Document · correction was due November 15, 2022

Send documentation of current gate being able to close and self latch. Send documentation of installation of second gate added to the playground.

Correction status: Completed · corrected November 21, 2022 · how corrected: Document · correction was due November 15, 2022

In the Buzzy Bees 1, petroleum jelly was found on the diaper changing table. No MAR present. This was removed from the classroom. All medication must be stored out of children's reach and have proper documentation.

Correction status: Completed · corrected October 26, 2022 · how corrected: Facility Visit · correction was due October 26, 2022

Infant cereal was placed in the bottles by the parents. Discussed with staff to inform parents of OCCL's regulations. Regulation reviewed at the visit. Provide a doctor's note for Child #21124. Child #13 needs an updated infant feeding schedule that is signed by the parent monthly. Send to OCCL when complete.

Correction status: Completed · corrected November 21, 2022 · how corrected: Document · correction was due November 15, 2022

A licensee shall maintain the staff-to-child ratio at all times. Licensing Specialist Romanelli observed 21 children in the Three's and Four's Classroom. Ms. Jackson moved 1 child to the Three's classroom. Ms. Aja, and Ms. Millie should take Better Kid Care's Online Course; Balancing Child-Staff Ratios. Send completed certificates by October 14, 2022 to OCCL. Send to [email protected].

Correction status: Completed · corrected June 21, 2022 · how corrected: Document · correction was due October 14, 2022

A complaint was received on August 30, 2022 regarding the allegation that the center s infant room was dirty, as well as the center staff not conducting daily health observations on children, and accepting children who are sick. An investigation was conducted on September 2, 2022. There is no evidence to substantiate the complaint because although Child #1 and Child #2 were sick, LS Brady observed cleaners deep cleaning classrooms in the building and the center s infant room was clean. There was no evidence to substantiate the claim that the center accepts sick children into care because Ms. Reed was able to explain the procedures staff use throughout the day including health observation checks upon arrival to determine whether a child may remain in care and monitoring children s health throughout the day to ensure if they become sick they are sent home.

Ensure infants have signed monthly infant feeding schedules for infant classroom.

Correction status: Completed · corrected July 18, 2022 · how corrected: Document · correction was due July 27, 2022

On February 10, 2022, OCCL received a complaint alleging undocumented accident injuries, lack of supervision, and feeding infants cereal in bottles. An investigation was conducted on February 11, and February 14, 2022. There is no evidence to substantiate that an injury report was not provided because the center had a copy of the report on file and it was documented that Parent #1 refused to sign. This complaint is substantiated for lack of supervision because a child was observed licking juice off of the table without staff intervention, a child fed her snack to three other children without staff intervention, and a staff was not paying attention when a child attempted to bite a child s arm. The complaint is also substantiated for feeding infants cereal in bottles without a note from the child s health care provider.

On February 8, 2022, OCCL received a complaint alleging improper staff-to-child ratio. An investigation was conducted on February 11, 2022, and February 14, 2022. This complaint is substantiated for improper staff-to-child because two classrooms were observed to be out of ratio and another classroom was documented as being over ratio on two of the four days of attendance records provided. Additional concerns noted were the following: one owner and a staff member moved children from one classroom to another in an attempt to conceal exceeding maximum group size and told the licensing specialists they did not see what they saw; the other owner was not truthful about the ages of the children in a classroom; Staff #10 provided altered attendance records; attendance records were not made available when requested for other classrooms; Staff #10 attempted to deny entry to the center on February 14, 2022; Staff #8 was working with children without being fingerprinted; the administrator was not at either location on Monday, February 14, 2022, and the owners were not aware of her schedule though she is responsible for both centers, and a staff member at the other center said she typically is not physically present; children s attendance records in the three classrooms were not accurate because there were more children present than signed in; maximum group size was exceeded by nine children in the three to five-year-old classroom; a staff member failed to comply with the Governor s Executive Order by failing to wear a mask; an enrolled infant was removed from a classroom that was out of proper staff-to-child ratio and carried around by the owner, who is not qualified by DEEDS Early Learning to care for children; and one staff member worked for almost nine hours without a break according to attendance records, which does not comply with DE s labor law.