Delaware records · New Castle County · Newark

BRIGHT KIDZ LEARNING CENTER

Licensed Child Care Center · Newark, Delaware

Records presented as of November 5, 2026

The operation, as the state lists it

License number
682016
Operation type
Licensed Child Care Center
Address
273 OLD BALTIMORE PIKE, Newark, DE 19702
Licensed capacity
92
Ages served, as listed
1 year through 12 years.
Hours, as listed
6:30 AM – 6:00 PM
State programs listed
Child Care Food Program;Purchase of Care

The record in numbers

Compliance visits0
Complaint investigations2
Citations recorded0
Citations with correction completed, per the state0
Citations with correction still pending, per the state0
Record spanJune 14, 2022 – January 8, 2025

How to read this record

A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.

Record by year

YearVisits & investigationsCitations recorded
202510
202210

Visits and investigations, newest first

OCCL Standards ComplaintJanuary 8, 2025Result: Substantiated

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

On November 14, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns of lack of supervision and lack of an accident or injury report. This complaint is substantiated for the lack of an accident/injury report. Parent #1 did not receive a phone call, email, or message regarding the missing hair braid. Administrator #1 stated an injury report was not written because Parent #1 is always upset when the facility calls her. Staff #2 stated she attempted to talk to Parent #1 about the missing braid but Parent #1 walked past her to the classroom. Staff #1 acknowledged an incident report should have been written and stated Parent #1 was not contacted because Staff #1 became busy. Staff are required to notify parents of any accidents or injuries before the child leaves for the day. There is no evidence to substantiate for lack of supervision. According to the camera footage, Staff #1 was monitoring Child #1, and all staff interviewed provided similar accounts of the events leading to Child #1 missing a braid.
OCCL Standards ComplaintJune 14, 2022Result: No Evidence to Substantiate

A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.

On May 25, 2022, the Office of Child Care Licensing received a complaint regarding concerns about lack of supervision within the two-year-old classroom due to a child biting. At the conclusion of an investigation conducted on June 1, 2022, there is no evidence to substantiate this complaint. Ms. Banoub showed documentation of contact with the parent of Child #1 to address and resolve biting in the classroom. Parent #1 showed an active attempt to help re-direct Child #1 s behavior by providing tools, and staff in the classroom have been asked to closely monitor Child #1. An accident report was provided outlining a biting incident, and it detailed when and where the bite occurred. All rooms in the center were within ratio with qualified staff at the time of this visit.

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