Delaware records · Kent County · Dover
DOVER'S CHILDRENS VILLAGE
Licensed Child Care Center · Dover, Delaware
Records presented as of November 5, 2026The operation, as the state lists it
- License number
- 71297
- Operation type
- Licensed Child Care Center
- Address
- 726 WOODCREST DRIVE, Dover, DE 19904
- Licensed capacity
- 62
- Ages served, as listed
- 6 weeks through 10 years.
- Hours, as listed
- 6:30 AM – 5:30 PM
- State programs listed
- Child Care Food Program;Purchase of Care
The record in numbers
| Compliance visits | 3 |
| Complaint investigations | 6 |
| Citations recorded | 7 |
| Citations with correction completed, per the state | 7 |
| Citations with correction still pending, per the state | 0 |
| Record span | May 4, 2023 – December 4, 2025 |
How to read this record
A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.
Record by year
| Year | Visits & investigations | Citations recorded |
|---|---|---|
| 2025 | 2 | 2 |
| 2024 | 3 | 1 |
| 2023 | 4 | 4 |
Visits and investigations, newest first
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On October 16, 2025, the Office of Child Care Licensing received a complaint regarding lack of supervision and accident/injury reporting procedures. An investigation was conducted on October 22, 2025. This complaint is substantiated for lack of supervision because although staff denied the child was injured while in care, during the visit, a group of children was left alone in a classroom while the staff answered the door. There is no evidence to substantiate the allegation of not following accident/injury reporting procedures because two classroom staff stated Child #1 had no injuries while in care. In addition, Child #1 was signed out at 5:05 p.m. and according to staff and Brightwheel documentation, the parent did not communicate Child #1 had an injury until 13 minutes after Child #1 left the facility. Additional concerns noted during the visit included improper staff-to-child ratio and insufficient staff onsite.
2 regulations cited at this visit.
Unused medication must be returned to the parent or guardian when no longer needed by the child.
Correction status: Completed · corrected August 4, 2025 · how corrected: Facility Visit · correction was due August 4, 2025
Ensure the daily record includes documentation that each infant was checked every 30 minutes when placed in the crib, playpen, or pack-and-play to nap or sleep. Staff members stated they observed each infant for normal breathing, signs of distress
Correction status: Completed · corrected August 7, 2025 · how corrected: Document · correction was due August 15, 2025
1 regulation cited at this visit.
Ensure staff attendance is documented at exact arrival and departure times.
Correction status: Completed · corrected August 1, 2024 · how corrected: Facility Visit · correction was due August 1, 2024
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On July 1, 2023, the Office of Child Care Licensing received a complaint about not being truthful and not following the facility s termination policy. An investigation was conducted on July 15, 2024. There is no evidence to substantiate the allegation of not being truthful because Brightwheel and what the staff stated was the same information. There is no evidence to substantiate the allegation of not following the termination policy because the parent handbook states if a parent is verbally abusive to a teacher or administrator, it will result in termination of care and termination is at the discretion of the administrator.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On June 25, 2024, the Office of Child Care Licensing received a complaint regarding infant feeding. An investigation was conducted on June 26, 2024. There is no evidence to substantiate the complaint because the staff stated they discard formula after the one hour feeding time has been exceeded. The licensing specialist observed bottles in the classroom were clean, properly labeled, documented start times, and no cans of formula or breast milk were expired
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On November 15, 2023, the Office of Child Care Licensing received a complaint regarding not following the center s termination policy and discrimination. An investigation was conducted on November 28, 2023. There is no evidence to substantiate the complaint because the center s parent handbook states, services may be suspended or terminated at any time for any reason. Also, staff stated the child s enrollment was terminated due to Parent #1 was not providing meal items as requested, Child #1 disturbing nap time, Child #1 attempting to hurt other children unprovoked, and Child #1biting Staff #1.
4 regulations cited at this visit.
Ensure the water temperature is not above120 F.
Correction status: Completed · corrected August 9, 2023 · how corrected: Document · correction was due August 18, 2023
Ensure fall zones under swings are the proper depth for the material in use.
Correction status: Completed · corrected August 9, 2023 · how corrected: Document · correction was due August 18, 2023
Ensure music equipment is available at all times. This was corrected at the visit when the equipment was made available for use in all classrooms.
Correction status: Completed · corrected August 4, 2023 · how corrected: Facility Visit · correction was due August 4, 2023
Written permission from the child's parent or guardian for each medication to be administered is required.
Correction status: Completed · corrected August 9, 2023 · how corrected: Document · correction was due August 18, 2023
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On May 10, 2023, the Office of Child Care Licensing (OCCL) received a complaint regarding not following the termination policy in the parent handbook and not following the health exclusion policy. An investigation was conducted on May 22, 2023. There is no evidence to substantiate the allegation of not following the termination policy because the parent handbook states if a parent is verbally abusive to a teacher or administrator, it will result in termination of care and termination is at the discretion of the administrator. Staff #1 stated the parent was verbally aggressive and was yelling at her in front of the children. There is no evidence to substantiate the allegation of not following the health exclusion policy because the parent handbook states children will be excluded for an unidentified short-term illness and loss of appetite. In addition, the doctor s note provided states Child #1 should see a doctor if Child #1 refused to eat or drink and has a behavior change. Staff #1 stated Child #1 was excluded from care because he did not have his normal appetite and was not acting himself.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On March 24, 2023, the Office of Child Care Licensing (OCCL) received a complaint regarding improper discipline and staff not following requirements regarding indoor space, diapering, sanitation, and lesson plans. An investigation was conducted on March 27, 2023. The complaint is substantiated for improper diapering procedures because the licensing specialist observed a staff member not wash a child s hands after a diaper change. The complaint is substantiated for staff not following indoor space requirements because 10 children were present in a classroom that had a documented capacity of six children. There is no evidence to substantiate the complaint for improper discipline because all interviewed staff denied the allegations. There is no evidence to substantiate the complaint for staff not following sanitation requirements because interviewed staff denied the allegation and stated they follow proper time frames for cleaning and disinfecting items, such as mouthed toys, soft toys, and tables. Toys in the classrooms appeared clean. Additionally, each classroom and bathroom had labeled cleaning and disinfecting solutions. There is no evidence to substantiate the complaint for staff not following lesson plans because the licensing specialist observed children doing activities documented on the lesson plans. Items posted in classrooms also matched activities on previous lesson plans. Concerns noted were an unqualified staff member was alone with three one-year-old children, and there were not enough staff physically present to fulfill the minimum daily functions, such as staff s breaks.
Something look wrong — a name, an address, a record that should not be public at this level of detail? Report it on the corrections page. Reports about the level of detail are acted on first: the record is paused while the report is reviewed.