Delaware records · Sussex County · Milford
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Licensed Child Care Center · Milford, Delaware
Records presented as of November 5, 2026The operation, as the state lists it
- License number
- 787277
- Operation type
- Licensed Child Care Center
- Address
- 727 SOUTH WASHINGTON STREET, Milford, DE 19963
- Licensed capacity
- 75
- Ages served, as listed
- 3 years through 12 years.
- Hours, as listed
- 6:30 AM – 5:30 PM
- State programs listed
- Purchase of Care
The record in numbers
| Compliance visits | 5 |
| Complaint investigations | 4 |
| Citations recorded | 37 |
| Citations with correction completed, per the state | 37 |
| Citations with correction still pending, per the state | 0 |
| Record span | April 25, 2022 – October 20, 2026 |
How to read this record
A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.
Record by year
| Year | Visits & investigations | Citations recorded |
|---|---|---|
| 2026 | 3 | 7 |
| 2025 | 1 | 6 |
| 2024 | 2 | 11 |
| 2023 | 1 | 8 |
| 2022 | 2 | 5 |
Visits and investigations, newest first
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing received a complaint on October 2, 2026, regarding accident/injury procedures. An investigation was conducted on October 13, 2026. There is no evidence to substantiate this complaint for improper notification procedures for a head injury because Administrator #1 denied any child received a head or face injury in September and no families made them aware of any such injuries. A concern noted was a lack of supervision because upon the specialists arrival to the facility, Staff #1 was standing in the great room while children were in care in Classroom 8, leaving them alone.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing (OCCL) received an accident report from the facility for Child #1 on August 18, 2026, and a complaint on August 19, 2026, regarding accident/injury procedures, and lack of supervision. A review of paperwork began on August 18, 2026, and the complaint investigation began on August 19, 2026, and concluded on August 27, 2026. There is no evidence to substantiate this complaint for lack of supervision because according to video footage, the child was supervised. There is no evidence to substantiate this complaint regarding accident/injury procedures because Administrator #1 contacted Parent #1 about the incident by telephone within 15 minutes of the incident, after administering care for a scrape, and the required documentation was provided. Administrator #1 also contacted LS #1 after hours on August 18, 2026, by e-mail, providing the accident injury report and various updates the following day.
7 regulations cited at this visit.
Ensure a trained and documented day-to-day staff member is on file.
Correction status: Completed · corrected June 29, 2026 · how corrected: Document · correction was due July 3, 2026
Ensure staff files are complete. Four staff members need a completed professional developmant plan on file. Two staff members need an annual review of abuse and neglect completed. One staff member needs Health and Safety for Child Care Professionals certification, a job description, an updated reference letter, a letter of eligibility on file, a health appraisal, a TB test within the last year of the hiring date, and a release of employment history with attempts from the past four employers.
Correction status: Completed · corrected June 29, 2026 · how corrected: Document · correction was due July 3, 2026
Ensure enrolled children have accessible physical, immunization, and blood lead test results on file. Ten children need physicals and immunizations on file. Six children need blood lead results on file.
Correction status: Completed · corrected June 29, 2026 · how corrected: Document · correction was due July 3, 2026
Ensure stored hazards are out of reach and bottles are labeled with their contents. The tan and orange doors need to be secured to limit access to hazards. Label spray bottles with contents and limit access.
Correction status: Completed · corrected June 29, 2026 · how corrected: Document · correction was due July 3, 2026
Ensure posted lesson plans include all required areas.
Correction status: Completed · corrected June 29, 2026 · how corrected: Document · correction was due July 3, 2026
Ensure the School-age room has a posted monthly activity calendar that includes an extended activity.
Correction status: Completed · corrected June 29, 2026 · how corrected: Document · correction was due July 3, 2026
Ensure that before changing the floor plan, a plan review is submitted and approved. Submit a plan review for the proposed changes to the front room.
Correction status: Completed · corrected August 18, 2026 · how corrected: Facility Visit · correction was due July 3, 2026
6 regulations cited at this visit.
Ensure staff file are complete. Six staff members need professional development plans. Three staff need an annual review of abuse and neglect, orientation, health and Safety for Child Care Professionals training, a job description, and adult abuse registry check results. Two staff members need an application resume or personal data sheet, references, a letter of eligibility on file, and a health appraisal on OCCL's form with TB results. One staff member needs an employee declaration and a drug and alcohol prohibition statement.
Correction status: Completed · corrected July 28, 2025 · how corrected: Document · correction was due June 20, 2025
Ensure a Parent's Right to Know Log is completed by enrolled and touring families.
Correction status: Completed · corrected July 28, 2025 · how corrected: Document · correction was due June 20, 2025
Ensure child files are complete. Five children need a health appraisal and immunization records on file. Three children need a blood lead screening result on file.
Correction status: Completed · corrected July 28, 2025 · how corrected: Document · correction was due June 20, 2025
Ensure the areas are free from hazards. Make the orange door inaccessible and the vent to the right inaccessible. Finish the framing around the door next to the dramatic play area.
Correction status: Completed · corrected July 28, 2025 · how corrected: Document · correction was due June 20, 2025
Ensure the ceiling tiles that are cracked, bowed, or discolored are replaced.
Correction status: Completed · corrected July 28, 2025 · how corrected: Document · correction was due June 20, 2025
Ensure music and science materials are available. The main room and the blue room need music and science materials. The yellow room needs science materials.
Correction status: Completed · corrected July 28, 2025 · how corrected: Document · correction was due June 20, 2025
11 regulations cited at this visit.
Ensure emergency numbers are posted.
Correction status: Completed · corrected June 4, 2024 · how corrected: Facility Visit · correction was due June 4, 2024
Ensure positive behavior management policy is posted.
Correction status: Completed · corrected August 12, 2024 · how corrected: Document · correction was due June 21, 2024
Ensure staff files are complete. One staff needs CPR and First Aid certification, three staff need a professional development plan, one staff needs an annual review of abuse and neglect, one staff needs orientation, two staff need Health and Safety Training for Child Care Professionals, one staff needs a job description staff three staff need references, one staff needs an employee declaration, one staff needs a drug and alcohol statement, one staff needs an adult abuse registry check, one staff needs an adult health appraisal on OCCL's form and tuberculosis test results, one staff needs a release of employment history, and two staff need documented attempts for service letters from prior employment.
Correction status: Completed · corrected August 12, 2024 · how corrected: Document · correction was due June 21, 2024
Ensure child files are complete. Eight children need updated health appraisals on file. Four children need blood lead screenings on file. Seven children need immunizations on file.
Correction status: Completed · corrected August 12, 2024 · how corrected: Document · correction was due June 21, 2024
Ensure garbage cans have lids. Classroom 7's trash can needs a lid. Ensure the walls and floors are free from hazards and in good repair. Classroom 7's baseboards need repainting to seal the peeling and chipped away paint. The school age front room wall needs paint on peeling areas.
Correction status: Completed · corrected August 12, 2024 · how corrected: Document · correction was due June 21, 2024
Ensure outdoor play areas where a child's feet intentionally leave the ground have proper fall zone depth and distance at the bottom of the slides.
Correction status: Completed · corrected August 12, 2024 · how corrected: Document · correction was due June 21, 2024
Ensure enough equipment is available to all children and in good repair. The front preschool and older area needs music and science equipment. Classroom 7 needs science, sensory, and building equipment. Classroom 8 needs sensory equipment.
Correction status: Completed · corrected August 12, 2024 · how corrected: Document · correction was due June 21, 2024
Ensure sanitizing and disinfecting solution is available daily and out of reach of children. The school aid classroom needs sanitizing and disinfecting solutions.
Correction status: Completed · corrected August 12, 2024 · how corrected: Document · correction was due June 21, 2024
Ensure medication that is over-the-counter is in its original package with the child's name on it. The specialist observed dairy relief, two tablets, no original packing and no child's name on the item. Ensure the medication log is complete. One child has Aveeno sunscreen, the medication log is not signed or dated by the parent. Provided items two sunscreens on one insect repellent have no names and no medication logs available.
Correction status: Completed · corrected August 12, 2024 · how corrected: Document · correction was due June 21, 2024
Ensure an evacuation map is posted. Classroom 7 needs an evacuation map.
Correction status: Completed · corrected August 12, 2024 · how corrected: Document · correction was due June 21, 2024
Ensure a menu is posted with the snacks provided.
Correction status: Completed · corrected August 12, 2024 · how corrected: Document · correction was due June 21, 2024
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On March 18, 2024, a complaint was called into the Child Abuse and Neglect Report line and not accepted for investigation by the Institutional Abuse Unit (IAU). The Office of Child Care Licensing (OCCL) received the complaint on March 18, 2024, and accepted it for investigation regarding improper discipline and notification to OCCL. An investigation was conducted on March 22, 2024. There is no evidence to substantiate this complaint for failure to provide notification to OCCL because OCCL was notified of the injury as required. There is no evidence to substantiate the allegation of improper discipline because according to video footage, the administrator was observed interacting with the children and playfully tapping and pushing them with a book. The children were smiling during the interactions. Concerns noted were the incident report provided to the parents and OCCL did not contain accurate information on how the injury occurred. The incident report stated Child #1 lost his balance on the chair, but the video footage shows he was knocked over out of the chair as a result of the administrator s actions. Non-Compliance Cited: Reg #26: Ensure staff provide truthful information to parents and OCCL. The incident report stated Child #1 lost his balance on the chair, but the video footage shows he was knocked over out of the chair as a result of the administrator s actions.
8 regulations cited at this visit.
Ensure a documented early childhood teacher or higher is trained in the absence of an administrator.
Correction status: Completed · corrected September 28, 2023 · how corrected: Document · correction was due July 17, 2023
Ensure classrooms are in ratio. A preschool classroom had one staff member with 11 children three years old and older. This was corrected when the four children were brought to the front room with qualified eligible staff.
Correction status: Completed · corrected June 22, 2023 · how corrected: Facility Visit · correction was due June 22, 2023
Ensure staff files are complete. Two staff need first aid CPR certifications, six staff need annual professional development plan, six staff need annual review of abuse and neglect, four staff need health and safety training for childcare professionals certification, four staff need eligibility letters on file. One staff member needs an application, resume, or personal data sheet, a job description, two references, employee declaration and drug and alcohol statements, adult abuse registry check, adult health appraisal on OCCL's form and tuberculosis result, release of employment history, and the service letter attempts documented.
Correction status: Completed · corrected September 28, 2023 · how corrected: Document · correction was due July 17, 2023
Ensure the Parent s Right to Know Log is completed by those touring and enrolled in the facility.
Correction status: Completed · corrected October 19, 2023 · how corrected: Document · correction was due July 17, 2023
Ensure child files are completed. My child needs date of enrollment hours and days to attend, one child needs emergency card information, seven children need updated health appraisals, eight children need updated immunization records, seven children need blood lead screening results, one child needs parents right to know screen time permission and transportation permission.
Correction status: Completed · corrected September 28, 2023 · how corrected: Document · correction was due July 17, 2023
Ensure equipment provided is an amount for most children to use at once. The front classroom needs more art, music, science equipment, and sensory. The school age classroom needs science, sensory, and music equipment out and available all care hours. The classroom on the left needs construction or blocks, math or problem solving, art, dramatic play, science, music, sensory, building and language equipment. The right classroom needs dramatic play, science, construction or blocks, and science equipment.
Correction status: Completed · corrected September 11, 2023 · how corrected: Document · correction was due July 17, 2023
Ensure expired medication is returned to families when they are no longer in care or medication is expired. Ensure all medication on site has a completed Medication Administration Record on file.
Correction status: Completed · corrected September 28, 2023 · how corrected: Document · correction was due July 17, 2023
Ensure a lesson plan is posted in all classrooms. The school age and preschool classrooms need lesson plans posted.
Correction status: Completed · corrected October 19, 2023 · how corrected: Facility Visit · correction was due July 17, 2023
5 regulations cited at this visit.
Upon arrival three aids were alone with 15 children ages 3-school age. There was only one eligible staff member in the facility. The Administrator on record/Owner was contacted to come back to the facility to assist with coming into compliance for supervision, qualification, and ratios.
Correction status: Completed · corrected June 10, 2022 · how corrected: Facility Visit · correction was due June 10, 2022
Ensure all volunteers and staff files are available on site at all times.
Correction status: Completed · corrected June 29, 2022 · how corrected: Facility Visit · correction was due June 24, 2022
Ensure child files are completes. Child #1 needs a health appraisal and immunizations. Child #7 needs a health appraisal and immunizations with lead results. Child #8 needs a health appraisal and immunizations with lead results, date of enrollment, hours and days attending, Parent's Right to Know, screen time permission, a development plan, and transportation permissions. Child #9 needs lead results. Child #10 needs lead results and a health appraisal.
Correction status: Completed · corrected June 29, 2022 · how corrected: Facility Visit · correction was due June 24, 2022
Ensure medications prescription or over the counter are accompanied by a medication log. Child #15 and Child #16 had medication on site with no log or parent permission.
Correction status: Completed · corrected June 29, 2022 · how corrected: Facility Visit · correction was due June 24, 2022
Ensure a renewal application is completed and submitted 60 days prior to license expiration.
Correction status: Completed · corrected June 10, 2022 · how corrected: Facility Visit · correction was due June 10, 2022
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
OCCL received a complaint on April 20, 2022, regarding screen time. An investigation was conducted on April 22, 2022. There was no evidence to substantiate the complaint because the facility has shown age-appropriate material and screen time activities permissions were signed by parent/guardian and are limited to one hour or less per day, unless a special event occurred.
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