Delaware records · New Castle County · New Castle
CRADLES TO CRAYONS EARLY LEARNING CENTER
Licensed Child Care Center · New Castle, Delaware
Records presented as of November 5, 2026The operation, as the state lists it
- License number
- 796096
- Operation type
- Licensed Child Care Center
- Address
- 6 HALCYON DRIVE, New Castle, DE 19720
- Licensed capacity
- 38
- Ages served, as listed
- 6 weeks through 12 years.
- Hours, as listed
- 6:30 AM – 6:00 PM
- State programs listed
- Child Care Food Program;Nonprofit;Purchase of Care
The record in numbers
| Compliance visits | 4 |
| Complaint investigations | 4 |
| Citations recorded | 11 |
| Citations with correction completed, per the state | 11 |
| Citations with correction still pending, per the state | 0 |
| Record span | May 16, 2023 – June 5, 2026 |
How to read this record
A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.
Record by year
| Year | Visits & investigations | Citations recorded |
|---|---|---|
| 2026 | 1 | 1 |
| 2025 | 1 | 1 |
| 2024 | 3 | 1 |
| 2023 | 3 | 8 |
Visits and investigations, newest first
1 regulation cited at this visit.
Ensure water temp at children sinks is below 120 degrees. Send picture of water temp reading.
Correction status: Completed · corrected June 5, 2026 · how corrected: Document · correction was due July 7, 2026
1 regulation cited at this visit.
Ensure the Administrator has specialized training for school age.
Correction status: Completed · corrected June 27, 2025 · how corrected: Document · correction was due July 11, 2025
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On April 30, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding failure to respect children s needs and family culture and improper discipline. A visit was conducted on May 3, 2024. There is no evidence to substantiate this complaint because Administrator Tiffany Coleman and three staff members were interviewed, and they all denied knowledge of any disrespectful, demeaning, or rude comments about children, families, or co-workers. All staff interviewed denied witnessing or hearing about pinching of children and stated the staff member does not work with toddlers. The Reporter did not respond to OCCL s request for screenshots of the information alleged in this report.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On May 6, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding dirty indoor space, improper diapering, failure to report injuries, not engaging in respectful communication, and not providing sufficient food. An investigation was conducted on May 15, 2024. There is no evidence to substantiate this complaint for dirty indoor space based on observation of the center. There is no evidence to substantiate this complaint for improper diapering because the staff interviewed stated children s diapers are checked hourly and changed every two hours. There is no evidence to substantiate failure to report injuries based on interviews with staff, as no staff were aware of any injuries to Child #1 or Child #2. There is no evidence to substantiate this complaint for not engaging in respectful communication or lack of food in the center because all staff members interviewed denied knowledge of any disrespectful or rude comments by staff to family members and all staff confirmed children are fed at the required intervals and are provided the required amounts.
1 regulation cited at this visit.
Submit the following documentation to complete staff files: OCCL Health and Safety training for 4 staff members.
Correction status: Completed · corrected June 6, 2024 · how corrected: Document · correction was due July 5, 2024
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On August 30, 2023, a complaint was called into the Child Abuse and Neglect Report Line and not accepted for investigation by the Institutional Unit (IAU). The Office of Child Care Licensing OCCL received the complaint on August 30, 2023, and accepted it for investigation regarding a child injury and lack of supervision. There is no evidence to substantiate this complaint because all staff members interviewed deny knowledge of an injury to a child in care on August 29, 2023, or any day that week. There is no documentation of parental notification at the time of the injury because no one is aware of a child falling or receiving an injury. Attendance records reflected correct staff-to-child ratios with qualified staff.
8 regulations cited at this visit.
All staff must sign in and out with each arrival and departure.
Correction status: Completed · corrected June 7, 2023 · how corrected: Facility Visit · correction was due July 7, 2023
Submit the following to complete children's files: PRTK & screen time for one child; mat permission for one child.
Correction status: Completed · corrected June 8, 2023 · how corrected: Document · correction was due July 7, 2023
All children must signed in and out with each arrival and departure.
Correction status: Completed · corrected June 7, 2023 · how corrected: Facility Visit · correction was due July 7, 2023
Discard and replace all tor sleeping mats.
Correction status: Completed · corrected June 7, 2023 · how corrected: Document · correction was due July 7, 2023
Add more equipment to the PK room for art, science and fine motor(Puzzles)
Correction status: Completed · corrected June 7, 2023 · how corrected: Document · correction was due July 7, 2023
Add soap and water to the infant room.
Correction status: Completed · corrected June 7, 2023 · how corrected: Facility Visit · correction was due July 7, 2023
Enhance the lesson plans including weekly activities for the PK lesson plan. (Science and music)
Correction status: Completed · corrected June 7, 2023 · how corrected: Document · correction was due July 7, 2023
Add a science activity area to the PK room.
Correction status: Completed · corrected June 7, 2023 · how corrected: Facility Visit · correction was due July 7, 2023
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On March 27, 2023, two complaints were made to the Child Abuse and Neglect Report Line and not accepted for investigation by the Institutional Abuse Unit (IAU). The Office of Child Care Licensing (OCCL) received the complaints on March 27, 2023, regarding staff not following notification requirements for a serious or potentially serious injury and staff providing false information to a child s parent about the child s injury. An investigation began on March 29, 2023, and ended on April 3, 2023. The complaint is substantiated for staff not following notification requirements for a serious or potentially serious injury because there is no evidence verifying a staff member notified the child s parent of the injury to the child s eye immediately after assisting the child. Although one staff member reported someone called the child s parent right after the accident, another staff member stated no staff had time to call the parent because they were still assessing the child s injury when a relative arrived to pick up the child. The parent told a reporter that no staff said anything to her about the child s injury. Additionally, the administrator documented on the accident or injury report that the injury happened at 10:30 a.m., and notification was provided when a relative picked up the child at 3:00 p.m. The administrator did not document the parent was notified or that staff attempted to contact the parent. A concern noted is that staff s attendance was not accurately documented on March 23, 2023, because no staff were signed into the three-year-old classroom for an hour during naptime. Another concern noted is staff s accounts of the incident were inconsistent.
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