Delaware records · New Castle County · New Castle
NCC HEAD START, INC. LAMBSON
Licensed Child Care Center · New Castle, Delaware
Records presented as of November 5, 2026The operation, as the state lists it
- License number
- 90140
- Operation type
- Licensed Child Care Center
- Address
- 19 LAMBSON LANE, New Castle, DE 19720
- Licensed capacity
- 144
- Ages served, as listed
- 3 years through 5 years.
- Hours, as listed
- 7:30 AM – 5:30 PM
- State programs listed
- Child Care Food Program;Nonprofit;Purchase of Care
The record in numbers
| Compliance visits | 3 |
| Complaint investigations | 3 |
| Citations recorded | 4 |
| Citations with correction completed, per the state | 4 |
| Citations with correction still pending, per the state | 0 |
| Record span | October 6, 2022 – February 5, 2026 |
How to read this record
A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.
Record by year
| Year | Visits & investigations | Citations recorded |
|---|---|---|
| 2026 | 1 | 1 |
| 2024 | 2 | 2 |
| 2023 | 2 | 1 |
| 2022 | 1 | 0 |
Visits and investigations, newest first
1 regulation cited at this visit.
Ensure Staff Files are complete. The following is needed: - Staff #1 needs EC DEEDS Certificate - Staff #2 needs OCCL H/S Training and 2 attempts to obtain Service Letter **ND at time of UFCRV** Staff #3 needs 4 hours of Professional Development training. (will become NC on 3/1/2026)
Correction status: Completed · corrected March 18, 2026 · how corrected: Document · correction was due March 13, 2026
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
OCCL s investigation of regulatory non-compliance began after clearance from other agencies was received. On October 7, 2024, a complaint was called into the Office of Child Care Licensing (OCCL) regarding improper discipline. This allegation was also self-reported to OCCL on October 4, 2024. An investigation was conducted on October 17, 2024. There is no evidence to substantiate this complaint because all three staff members and Administrator #1 stated they did not observe anyone utilizing improper discipline and denied using any improper discipline within the classroom. All staff stated they followed the child s behavior management plan which was put into place by a Mental Health Consultant.
2 regulations cited at this visit.
Ensure all staff files are complete. Staff #1 needs to complete CPR/First Aid. Send certificates when complete. Staff #2 needs Service Letters from previous employers. Send to OCCL when complete.
Correction status: Completed · corrected January 30, 2024 · how corrected: Document · correction was due February 15, 2024
Ensure renewal application is received sixty days prior to license expiration. This was corrected at the visit when the renewal application was given to the Specialist at the annual visit.
Correction status: Completed · corrected January 3, 2024 · how corrected: Document · correction was due February 15, 2024
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On March 3, 2023, the Office of Child Care Licensing (OCCL) received a complaint regarding improper discipline and concerns about the center s procedure for accepting and handling a complaint from a parent. An investigation was conducted on March 9, 2023. There is no evidence to substantiate the reported allegations because the staff interviewed denied seeing a staff member grab a child s face. The staff stated they have never seen the staff member improperly discipline a child. They also said the staff member was respectful and did not raise her voice when she spoke with the child s parent. Additionally, the administration confirmed they addressed the parent s concerns and offered to move the child to a different classroom.
1 regulation cited at this visit.
Ensure staff files are complete. Staff #1-17 need to complete OCCL's Health and Safety course. Send to OCCL when complete.
Correction status: Completed · corrected January 13, 2023 · how corrected: Document · correction was due February 10, 2023
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On August 25, 2022, OCCL and IA received a complaint alleging Staff #1 was sexually abusing Child #1, and that Staff #1 had previous allegations of physical abuse. IA did not accept the complaint for investigation because after contacting the center, the could not identify the child mentioned in the complaint because the center had no record. OCCL accepted the complaint and found no evidence to substantiate the complaint because NCC Head Start never had any affiliation to Child #1, and Child #1 s mother was also not in the archived records with any affiliation to NCC Head Start.
Something look wrong — a name, an address, a record that should not be public at this level of detail? Report it on the corrections page. Reports about the level of detail are acted on first: the record is paused while the report is reviewed.