Delaware records · New Castle County · New Castle
LINDA'S ANGELS CHILDCARE & DEVELOPMENT CENTER
Licensed Child Care Center · New Castle, Delaware
Records presented as of November 5, 2026The operation, as the state lists it
- License number
- 919420
- Operation type
- Licensed Child Care Center
- Address
- 6 PARKWAY CIRCLE, New Castle, DE 19720
- Licensed capacity
- 274
- Ages served, as listed
- 6 weeks through 12 years.
- Hours, as listed
- 6:00 AM – 5:30 PM
- State programs listed
- Child Care Food Program;Private;Profit;Purchase of Care
- Conditions recorded by the state
- Variance
The record in numbers
| Compliance visits | 5 |
| Complaint investigations | 21 |
| Citations recorded | 17 |
| Citations with correction completed, per the state | 17 |
| Citations with correction still pending, per the state | 0 |
| Record span | March 21, 2022 – September 2, 2026 |
How to read this record
A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.
Record by year
| Year | Visits & investigations | Citations recorded |
|---|---|---|
| 2026 | 6 | 1 |
| 2025 | 7 | 2 |
| 2024 | 3 | 3 |
| 2023 | 4 | 3 |
| 2022 | 6 | 8 |
Visits and investigations, newest first
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On August 7, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding enrollment procedures and not following required parent handbook policies. An investigation was conducted on August 20, 2026. There is no evidence to substantiate this complaint for failing to follow enrollment procedures or the parent handbook policies. Based on interviews and a review of the facility parent handbook, the facility followed the policies and continued to work with Parent #1. An unannounced annual compliance review had recently been conducted on July 15, 2026, by LS #1. The only non-compliance cited at that visit, which was unrelated to this complaint, was corrected by August 11, 2026, in advance of the due date.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On July 30, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding improper combining of ages and positive behavior support. An investigation was conducted on August 5, 2026. There is no evidence to substantiate this complaint as staff members stated if any concerning behaviors arise, Child #1 is supported in a positive manner, the same as any other child. Staff members use appropriate behavior support and guidance with Child #1, based on their developmental level. Child #1 was temporarily placed in a younger classroom with parental and staff agreement and support to make accommodation for their special needs.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On June 23, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding improper combining of ages. An investigation was conducted on July 2, 2026. There is no evidence to substantiate this complaint based on interviews conducted, observations at the visit, and documentation reviewed that was compliant with DELACARE regulations.
1 regulation cited at this visit.
Ensure all staff files are complete. Staff #1 needs OCCL Health and Safety training. Staff #2 and #3 need CPR/FA.
Correction status: Completed · corrected August 11, 2026 · how corrected: Document · correction was due August 14, 2026
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On June 8, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding improper combining of ages. An investigation was conducted on June 16, 2026. There is no evidence to substantiate this complaint based on interviews and documentation reviewed that were in compliance with DELACARE regulations.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On May 1, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of failing to use positive behavior supports. An investigation was conducted on May 7, 2026. There is no evidence to substantiate these complaints for failing to use positive behavior supports based on interviews conducted. Administrator #1 and four staff members stated they have only observed positive behavior supports within the facility. One staff member, who was interviewed separately, stated they have observed a staff member inappropriately moving children around the classroom by grabbing them, but would not disclose any additional information.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On November 13, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding failing to use positive behavior supports and failing to provide an injury/incident report. An investigation was conducted on November 20, 2025. Based on staff interviews and the videotape viewed by the owner and administrator and described to the licensing specialist, this complaint is substantiated for failing to use positive behavior supports. The administrator stated the video showed Staff #1 grabbed Child #1 by the face. The center acted quickly to remove Staff #1 from the center and then terminated Staff #1's employment. Based on interviews and documentation collected, there is no evidence to substantiate the complaint for failure to provide an incident accident report. The center gave the incident report to the parents based on the information they had at the time. The parents refused to sign the report because they believed it was inaccurate. The center met with the parents and listened to their concerns. The parents were informed that the staff member s employment was terminated.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On October 22, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of improper food storage, incorrect combination of age groups, and disrespectful communication by staff. An investigation was conducted on October 27, 2025. There is no evidence to substantiate this complaint. After interviewing administration and staff members, reviewing documentation, and observations, children of different ages were combined only during the first or last 90 minutes of the day, there was no evidence of disrespectful communication by staff, and food was stored properly in storage containers and refrigerated.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On September 10, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns of not following child health exclusion regulations, and staff smoking marijuana outside during child care hours. An investigation was conducted on September 19, 2025. There is no evidence to substantiate this complaint for not following exclusion requirements based on interviews and documentation. The administration and staff members stated they followed required policies regarding hand, foot, and mouth disease, and provided documentation of illness notifications sent via the electronic application to parents of children in care. There is no evidence to substantiate this complaint for staff smoking marijuana based on staff interviews. Seven staff and Administrator #1 were interviewed and denied the use of marijuana on the premises during child care hours. No smoking was observed on the premises at the time of the visit.
2 regulations cited at this visit.
Bathroom sink handle needs to be repaired between the three's and four's classroom.
Correction status: Completed · corrected July 10, 2025 · how corrected: Facility Visit · correction was due August 5, 2025
Renewal application must be turned in 60 days prior to the license expiration date.
Correction status: Completed · corrected July 10, 2025 · how corrected: Document · correction was due July 18, 2025
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On May 8, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding improper discipline, cell phone usage while caring for children, not following regulations regarding sleeping equipment, denying water to children, and not making employee policies available to staff members. An investigation was conducted on May 9, 2025. This complaint is substantiated for cell phone use while caring for children. The administration stated Staff #1 was using their cell phone while caring for children and gave Staff #1 a verbal warning. After interviewing administration and staff and observing the classrooms, there is no evidence to substantiate this complaint for not following regulations regarding sleeping equipment, denying water to children, and not making employees policies available to staff. Sleeping equipment was labeled by name or number and cot lists were available. Water pitchers and cups were available in each classroom. The center policies are implemented during new staff orientation and reviewed during staff meetings. An additional concern noted at the visit was Staff #1 was heard speaking inappropriately and disrespectfully to a child and other staff. Staff #1 s employment was terminated by the administration.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On May 6, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of improper discipline and the use of marijuana while working. An investigation was conducted on May 9, 2025. After interviewing administration and staff members there is no evidence to substantiate improper discipline or the use of marijuana while working.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On April 2, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding improper discipline. An investigation was conducted on April 29, 2025. Based on interviews, disinfectant spray had been used in the classroom but not sprayed on children. Based on staff interviews and video footage, there is no evidence to substantiate improper discipline.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On December 9, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding an allegation of improper discipline. An investigation was conducted on December 11, 2024. Based on staff interviews and observation of classrooms, there is no evidence to substantiate this complaint for improper discipline.
3 regulations cited at this visit.
Ensure staff files are complete. Staff #1 needs health appraisal and TB results.
Correction status: Completed · corrected July 16, 2024 · how corrected: Document · correction was due August 9, 2024
Ensure child files are complete. Child #3 needs blood lead results. Child #20 needs an updated health appraisal.
Correction status: Completed · corrected July 17, 2024 · how corrected: Document · correction was due August 9, 2024
Ensure Faithful Fours sink is in good repair. Send photos to OCCL when sink is in good repair (not leaking).
Correction status: Completed · corrected August 19, 2024 · how corrected: Document · correction was due August 9, 2024
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing received a complaint on May 30, 2024, regarding allegations of not using respectful tones towards children. An investigation was conducted on June 11, 2024. Based on the results of this investigation, there is no evidence to substantiate this complaint. This specialist interviewed administration and staff members who all stated they have not heard or used disrespectful tones towards children. This specialist observed classrooms and interactions between staff members and children which were respectful and engaging.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing (OCCL) received a complaint on July 21, 2023, regarding multiple allegations including improper behavior management techniques and not communicating information to a parent. An investigation was begun on July 25, 2023, and concluded on August 11, 2023. There is no evidence to substantiate this complaint because based on staff and child interviews there is no evidence that a staff member was using inappropriate behavior management techniques. There is no evidence to substantiate this complaint for failing to inform a parent of important information regarding their child as staff interviews indicated the child and the parent were informed of the change in arrangements for the field trip.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing (OCCL) received two complaints on May 5, 2023, regarding improper discipline and unknown staff members present under the age of 18. An investigation was conducted on May 15, 2023, and May 16, 2023. There is no evidence to substantiate this complaint for improper discipline based on interviews with staff and documentation reviewed. There is no evidence to substantiate this complaint for unknown underage staff members based on information provided by Ms. Bright, observations at the visit, and OCCL s database.
3 regulations cited at this visit.
Ensure staff have completed the Health & Safety Training for Child Care Professionals. Please send copies of completed OCCL Health & Safety Training for Staff #1, #2, #3, #4.
Correction status: Completed · corrected July 17, 2023 · how corrected: Document · correction was due August 15, 2023
Ensure children's files are complete. Please send in documentation for the following items: Child #11 - current immunizations. Child #1, #5, #9, #11, #12, #13, #14, #15 - Blood Lead Screening results
Correction status: Completed · corrected July 17, 2023 · how corrected: Document · correction was due August 15, 2023
Ensure sleeping accommodations are being followed. Please send a picture of stored cots without sheets for following classrooms: Little Blessings, Vic Blue, Vic Pink, Bigger Blessings, Delightful 3's.
Correction status: Completed · corrected July 17, 2023 · how corrected: Document · correction was due August 15, 2023
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On April 5, 2023, the Office of Child Care Licensing (OCCL) received a complaint regarding the center refusing to administer medication to children in care. An investigation was conducted on April 11, 2023. There is no evidence to substantiate this complaint because the two staff interviewed confirmed staff administer medication to children when needed and explained the center s medication policy. One staff member stated the center could not accept a specific child s medication even though the child s parent completed a Medication Administration Record (MAR) for it because the medication was not in its original container.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On November 10, 2022, the Office of Child Care Licensing (OCCL) received a complaint regarding improper discipline. An investigation began on November 10, 2022, and concluded on November 15, 2022. There is no evidence to substantiate this complaint for improper discipline based on staff members statements. The staff member denied plucking a child and staff interviewed denied observing children being plucked by any staff.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On July 14, 2022, OCCL received a complaint regarding multiple allegations. An investigation began on July 19, 2022, and concluded on July 21, 2022. There is no evidence to substantiate this complaint for lack of supervision and improper discipline based on staff members statements and the lack of information provided by reporter. The staff members denied harming children and allowing children to harm each other. There is no evidence to substantiate this complaint for not making proper accommodations for a child s special needs because the staff placed the child with younger children, the child is brought into class with her regularly assigned teacher in the morning, and the center assisted the family with getting the child into a special program. There is no evidence to substantiate unprofessional behavior of staff because the staff stated there has been no unprofessionalism observed and the reporter did not give an instance when asked by the specialist. There is no evidence to substantiate not following COVID protocols and proper sanitizing because the staff stated they clean the classrooms daily and a cleaning service comes daily. In addition, the center closed the classroom affected by COVID and monitored the adjoining classroom, conducts onsite COVID testing, and provided a cleaning service s invoice.
8 regulations cited at this visit.
Ensure all staff files are complete. Staff #8, #13, #15, and #16 need CPR only. Staff #16 and #18 need administration of medication. Staff #14 needs an orientation, two reference letters, a health appraisal with TB, release of employment history, and service letters.
Correction status: Completed · corrected August 9, 2022 · how corrected: Document · correction was due August 15, 2022
Ensure all families sign the parents right to know log.
Correction status: Completed · corrected August 9, 2022 · how corrected: Document · correction was due August 15, 2022
Ensure all child files are complete. Child #6 and #14 need blood lead screening results. Child #20 needs a current health appraisal with immunizations.
Correction status: Completed · corrected August 9, 2022 · how corrected: Document · correction was due August 15, 2022
Ensure all to children hazardous materials are stored inaccessible or in a locked cabinet. Chemicals were in an unlocked cabinet in the Mighty Wings classroom.
Correction status: Completed · corrected August 9, 2022 · how corrected: Document · correction was due July 22, 2022
Obtain trash can with lids for three classrooms. Corrected at visit.
Correction status: Completed · corrected July 14, 2022 · how corrected: Facility Visit · correction was due July 14, 2022
Ensure gate leading out of the playground to second building is repaired. Gate is hanging off hinge and dragging on ground. Remove weeds from playground.
Correction status: Completed · corrected August 9, 2022 · how corrected: Document · correction was due August 15, 2022
Ensure all rest equipment is labeled. Faithful Fours need rest equipment labeled.
Correction status: Completed · corrected August 9, 2022 · how corrected: Document · correction was due August 15, 2022
Ensure to submit renewal application at least 60 days prior to license expiration date. Application was received on July 8, 2022.
Correction status: Completed · corrected July 14, 2022 · how corrected: Document · correction was due July 14, 2022
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On May 3, 2022, OCCL received a complaint regarding the center failing to follow a child s IEP, a child not receiving proper nutrition, and the center staff telling the parent that the child ate when he did not. An investigation was conducted on May 10, 2022. There is no evidence to substantiate this complaint for failure to follow an IEP because the IEP encouraged the parent to send in food and for the center to offer food. The center staff offered food. Since the center staff cannot force a child to eat, they did their best by providing the child with food. Initially the staff were not aware that the parent had packed the child a lunch because the lunch was not placed in the proper place by the parent. However, the parent was informed where to place the packed lunch and the situation has been resolved.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On March 14, 2022, OCCL received a complaint regarding an allegation of improper discipline. An investigation began on March 17, 2022, and concluded on March 21, 2022. There is no evidence to substantiate this complaint for improper discipline based on staff members statements and the reporter alleging improper discipline for a child who was not enrolled in the center. The staff members denied harming children and allowing children to harm each other.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On March 7, 2022, OCCL received a complaint regarding an allegation of improper discipline. An investigation was conducted on March 9, 2022. This complaint is substantiated for improper discipline because the staff member admitted to pulling the child by the shirt to direct him to return to his nap cot and the specialists observed this action on video provided by the center.
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