Delaware records · Kent County · Dover
LEARNING ALL HOURS EDUCATIONAL COMMUNITY & YOUTH CENTER, LLC
Licensed Child Care Center · Dover, Delaware
Records presented as of November 5, 2026The operation, as the state lists it
- License number
- 958964
- Operation type
- Licensed Child Care Center
- Address
- 230 E SHELDRAKE CIR, Dover, DE 19904
- Licensed capacity
- 60
- Ages served, as listed
- 1 year through 12 years.
- Hours, as listed
- 6:30 AM – 5:00 PM
- State programs listed
- Child Care Food Program;Purchase of Care
The record in numbers
| Compliance visits | 6 |
| Complaint investigations | 5 |
| Citations recorded | 39 |
| Citations with correction completed, per the state | 38 |
| Citations with correction still pending, per the state | 1 |
| Record span | June 1, 2022 – June 15, 2026 |
How to read this record
A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.
Record by year
| Year | Visits & investigations | Citations recorded |
|---|---|---|
| 2026 | 1 | 6 |
| 2025 | 4 | 7 |
| 2024 | 3 | 8 |
| 2023 | 1 | 11 |
| 2022 | 2 | 7 |
Visits and investigations, newest first
6 regulations cited at this visit.
Ensure that a comprehensive background check is completed every 5 years. The owner has not been printed for the center since 7-26-23.
Correction status: Completed · corrected June 16, 2026 · how corrected: Document · correction was due June 22, 2026
Ensure staff files are complete. One staff emmber needs a second attempt for a service letter from three prior employers. One staff member needs a professional development plan and annual training in two areas of Health and Safety.
Correction status: Completed · corrected August 17, 2026 · how corrected: Facility Visit · correction was due July 17, 2026
Ensure the interior space designated for children s use is available to children when the center is in operation. The South American classroom needs to be set for care. Ensure the use of air fresheners is prohibited. All classrooms and the common areas have automatic air fresheners.
Correction status: Completed · corrected July 15, 2026 · how corrected: Facility Visit · correction was due July 17, 2026
Ensure fences are in a safe condition, self-close and self-lock, each outdoor space has 75 square feet for each child in the area, and that fall zones are the proper depth and at least 6 feet from the equipment. The fencing has sharp edges and pinch points. The small play area needs to be measured, and the slides and climbers in the area need proper fall zones.
Correction status: Completed · corrected July 15, 2026 · how corrected: Facility Visit · correction was due July 17, 2026
Ensure that changes to the daily meal are documented. The breakfast menu listed cornflakes, a banana, and milk. The food served was KIX, Cheerios, or Life cereal, Fruit Punch, Juicy Juice, and milk.
Correction status: Pending · corrected June 15, 2026 · how corrected: Facility Visit · correction was due June 15, 2026
Ensure that a plan review is submitted when making changes to the outdoor area. A file review indicated that the facility has three-year-old equipment and three outdoor play areas. The original plans only had one outdoor play area on file. No plan review was submitted for the replacement of equipment or fencing off areas.
Correction status: Completed · corrected July 15, 2026 · how corrected: Document · correction was due July 17, 2026
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On August 18, 2025, the OCCL received a complaint regarding having a person present at the center without a comprehensive background check. An investigation was conducted on August 22, 2025. There is no evidence to substantiate this complaint because Administrator #1 stated after the previous complaint, Person #1 was no longer sleeping at the center; however, Person #1 is fingerprinted and is determined eligible and will help clean the center.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On July 7, 2025, the OCCL received a complaint regarding illegal drugs being in the center, not keeping the center in a hazard-free and safe condition, keeping the grounds in a clean and safe condition, and not completing comprehensive background checks. An investigation was conducted on July 9, 2025. This complaint is substantiated because multiple staff members reported finding alcohol in the freezer, finding a blunt on the playground at the center, finding a vape pen in a classroom, finding a gun box with cut up straws inside in the center, and finding a folded dollar bill and a straw both with white residue in the bathroom used by the children. Staff also stated Person #1 was present at the center during and after business hours and Person #1 did not have a comprehensive background check completed.
6 regulations cited at this visit.
Ensure staff to child ratio is maintained at all times. During te visit upon arrival there were 23 cgukdreb ub tge Australia classroom after the 90 minute of operation regulation. Specialists arrived at 9:15 am ninety minutes shold have benn 6:30 am - 8:00 am. This was corrected when staff took three two year old to the Europe classroom. Twenty children were in the Asia classrom with one qualified staff memger and one unqualified staff member. This was corrected when a qualified staff member joined the room.
Correction status: Completed · corrected June 18, 2025 · how corrected: Facility Visit · correction was due June 18, 2025
Staff files must be complete. Staff #1 needs one hour health and safety training and a professional development plan. Staff #2 needs an adult health appriasal with TB.
Correction status: Completed · corrected June 23, 2025 · how corrected: Facility Visit · correction was due July 15, 2025
Child files must be complete Child #1 needs an updated health appraisal Child #6 needs an emergency card, innumizatin shot records and blood lead test results.
Correction status: Completed · corrected June 23, 2025 · how corrected: Facility Visit · correction was due July 15, 2025
Ensure to document exact hours of arrival and departure for each child enrolled. One child in the Austrailia classroom as not signed in. Provide OCCL with 2 weeks attendance for the Austrailia classroom
Correction status: Completed · corrected July 1, 2025 · how corrected: Document · correction was due July 15, 2025
Ensure the fence has self closing and positive self latching closure mechanisms
Correction status: Completed · corrected July 1, 2025 · how corrected: Document · correction was due July 15, 2025
Ensure to return expired medication to the family.
Correction status: Completed · corrected July 15, 2025 · how corrected: Document · correction was due July 15, 2025
1 regulation cited at this visit.
An employee was allowed to work at the center prior to becoming eligible. Beginning January 1, 2023 a licensee shall ensure a staff member is fingerprinted and the licensee has received an eligibility determination or a provisional eligibility notification before the start of employment.
Correction status: Completed · corrected February 13, 2025 · how corrected: Facility Visit · correction was due February 13, 2025
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On July 29, 2024, the Office of Child Care Licensing received a complaint regarding lack of supervision, caring for toddlers and preschoolers in the same space, using a wading pool, having adults visit the center for personal reasons, serving juice to a child who cannot have it, and not having permission to walk to a local playground. An investigation was conducted on August 5, 2024. This complaint is substantiated for lack of supervision because upon arrival, a staff member left two children alone in a classroom to open the door, and the owner confirmed the allegation of Staff #2 being in the kitchen leaving the toddlers and preschoolers combined and alone with no supervision, but stated she was not aware the children were alone at the time. This complaint is substantiated for caring for toddlers and preschoolers in the same space because the owner confirmed the ages are sometimes mixed. This complaint is substantiated for using a wading pool, serving juice to a child who cannot have it, and walking to a local park without parent permission because the owner confirmed the allegations. There is no evidence to substantiate an adult visited for personal reasons because the owner stated the adult visitor was only there to assemble the slide and wading pool, and then left the premises.
8 regulations cited at this visit.
Ensure the vehicle has updated insurance. Send card to OCCL. This was corrected at the visit Send proof of liability insurance for the center. This was corrected at the visit.
Correction status: Completed · corrected June 20, 2024 · how corrected: Document · correction was due June 20, 2024
The center does not have enough staff to give breaks and or lunch, Ensure to hire staff so the center is able to run smoothly and ratios are able to be met.
Correction status: Completed · corrected July 3, 2024 · how corrected: Document · correction was due June 27, 2024
Ensure ratios are maintained at all times. One to four year old's were combined when Specialists arrived. Toddlers must be cared for separate from preschoolers. Send one weeks attendance records for each classroom.
Correction status: Completed · corrected July 1, 2024 · how corrected: Document · correction was due June 29, 2024
Ensure child files are complete Staff #1needa an updated annual review of abuse and neglect Staff #2 needs a a professional development plan
Correction status: Completed · corrected July 1, 2024 · how corrected: Document · correction was due June 27, 2024
Endure child files are complete Child #4 needs parents right to know and screen time Child #7, 8 and 12 need blood lead test results.
Correction status: Completed · corrected July 1, 2024 · how corrected: Document · correction was due June 27, 2024
Ensure expired medication is returned to the parent.
Correction status: Completed · corrected June 21, 2024 · how corrected: Telephone · correction was due June 21, 2024
Ensure the OCCL license is posted. This was corrected at the visit.
Correction status: Completed · corrected June 20, 2024 · how corrected: Facility Visit · correction was due June 20, 2024
Ensure renewal applications are submitted 60 days prior to license expiration. This was corrected when the renewal applicant was received.
Correction status: Completed · corrected June 20, 2024 · how corrected: Facility Visit · correction was due June 20, 2024
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing received a complaint on December 21, 2023, regarding not keeping all areas, furnishing, toilets and equipment of the center in a clean, hazard-free, and safe condition. An investigation was conducted on February 5, 2023. There is no evidence to substantiate the allegations because the specialist observed everything in working condition and the owner submitted proof of the repairs.
11 regulations cited at this visit.
Ensure enough staff for daily operation is available. The Specialist arrived and on staff was one eligible, qualified staff member, and one eligible staff member with fourteen children.
Correction status: Completed · corrected June 5, 2023 · how corrected: Facility Visit · correction was due June 16, 2023
Ensure the vehicle has an insurance card.
Correction status: Completed · corrected July 10, 2023 · how corrected: Document · correction was due June 16, 2023
Ensure proper staff to child ratios are maintained during hours of care. A staff member left an eligible aid alone with fourteen children the youngest child being three-years-old to answer the door.
Correction status: Completed · corrected June 5, 2023 · how corrected: Document · correction was due June 16, 2023
Ensure staff that are not eligible are not left alone with children until they are eligible.
Correction status: Completed · corrected June 5, 2023 · how corrected: Facility Visit · correction was due June 5, 2023
Ensure staff file are complete. Three staff need CPR and First Aid training, Health and Safety for Child Care Professionals training, and letters of eligibility on file. Two staff need a job description. One staff needs references, employee declaration, drug and alcohol statement, a health appraisal and tuberculosis testing result, a releas of employment history, and servicel letter attempts for prior employers.
Correction status: Completed · corrected July 11, 2023 · how corrected: Document · correction was due June 16, 2023
Ensure exact arrival and departure of children is documented. LS Observed the tracking sheets from 5-30-23, 6-1-23, and 6-5-23 that showed staff not signed out.
Correction status: Completed · corrected June 5, 2023 · how corrected: Facility Visit · correction was due June 5, 2023
Complete the Parents Right to Know Log.
Correction status: Completed · corrected July 10, 2023 · how corrected: Document · correction was due June 16, 2023
Ensure child files are complete. Six children need date of enrollment, Five children need hours of enrolment, four children need days of enrollment, and three children need blood lead screening test results.
Correction status: Completed · corrected July 10, 2023 · how corrected: Document · correction was due June 16, 2023
Ensure exact arrival and departure of children is documented. LS Observed 6-1-23 tracking sheet with children not signed out from the school age room, and the preschool tracking sheet from 5-30-23 children were not signed out.
Correction status: Completed · corrected June 5, 2023 · how corrected: Facility Visit · correction was due June 5, 2023
Ensure the refrigerator is at 40 degrees Fahrenheit.
Correction status: Completed · corrected June 5, 2023 · how corrected: Facility Visit · correction was due June 5, 2023
Ensure the annual renewal license application is submitted sixty days prior to the licenses expiration. Ensure the insurance coverage is current for the facility.
Correction status: Completed · corrected June 7, 2023 · how corrected: Document · correction was due June 16, 2023
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On June 9, 2022, the OCCL received a complaint regarding children being transported in a van without seat belts, sharing a seat belt, and the bus driver stopping at a store and a salon with children in the van. An investigation was conducted on June 14, 2022. This complaint is substantiated for improper transportation of children. Several children stated they were in the van without seat belts. One child stated they shared a seat belt and traveled to the store with the van driver after being picked up from school.
7 regulations cited at this visit.
Staff attendance must be documented with exact hours of arrival and departure. Provide OCCL with one weeks attendance for Australia, Europe, and North America classrooms.
Correction status: Completed · corrected July 13, 2022 · how corrected: Document · correction was due July 13, 2022
Parents Right to Know Logs (PRTK) are a requirement. Provide OCCL with an updated PRTK log.
Correction status: Completed · corrected July 13, 2022 · how corrected: Document · correction was due July 13, 2022
Child files must be complete. Provide OCCL with blood lead test result for Child #7 and Child #9.
Correction status: Completed · corrected July 13, 2022 · how corrected: Document · correction was due July 13, 2022
Ensure foot activated diaper pail is placed in the two year old classroom. This was corrected a the visit.
Correction status: Completed · corrected June 1, 2022 · how corrected: Facility Visit · correction was due June 1, 2022
Expired medications are to be returned to the parents. Medication logs are required for any medication administered.
Correction status: Completed · corrected July 13, 2022 · how corrected: Document · correction was due June 2, 2022
Carry out and document and provide OCCL with a monthly evacuation log and fire prevention checks for June and July.
Correction status: Completed · corrected July 13, 2022 · how corrected: Document · correction was due July 13, 2022
Completed renewal applications with supporting documentation must be submitted 60 days prior to license expiration.
Correction status: Completed · corrected June 3, 2022 · how corrected: Document · correction was due July 13, 2022
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