Delaware records · Sussex County · Lewes
LOTUS BLOSSOM LEARNING CENTER I
Licensed Child Care Center · Lewes, Delaware
Records presented as of November 5, 2026The operation, as the state lists it
- License number
- 982376
- Operation type
- Licensed Child Care Center
- Address
- 19305 BEAVER DAM ROAD, Lewes, DE 19958
- Licensed capacity
- 54
- Ages served, as listed
- 6 weeks through 5 years.
- Hours, as listed
- 6:30 AM – 5:30 PM
- State programs listed
- Child Care Food Program;Purchase of Care
Licensing notices on the state's current record
- Recorded intent
- Intent to Place on Warning of Probation
These are the state's own current words for this license, republished as recorded. What each action involves is set out in Delaware's child care licensing regulations.
The record in numbers
| Compliance visits | 8 |
| Complaint investigations | 11 |
| Citations recorded | 48 |
| Citations with correction completed, per the state | 48 |
| Citations with correction still pending, per the state | 0 |
| Record span | January 5, 2022 – August 18, 2026 |
How to read this record
A compliance visit is a licensing visit by an OCCL specialist. When the specialist finds a regulation has not been met, the visit record carries a citation: the regulation's code and short description, the specialist's corrective-action note describing what was found, and the correction record — the date correction was due, whether the state has marked it completed, the date it was corrected, and how. A complaint investigation begins with a complaint; its record carries the state's result and the investigator's written conclusion. Delaware does not grade citations by risk or severity, so no grade is shown — the specialist's note is the substance of the record. One visit can produce several citations. A citation the state later records as corrected stays in the history; that is what a licensing record is.
Record by year
| Year | Visits & investigations | Citations recorded |
|---|---|---|
| 2026 | 6 | 12 |
| 2025 | 2 | 10 |
| 2024 | 4 | 9 |
| 2023 | 2 | 10 |
| 2022 | 5 | 7 |
Visits and investigations, newest first
8 regulations cited at this visit.
Ensure staff files are complete. One staff needs a signed employee declaration. One staff needs two references. One staff needs a health appraisal with TB screening. One staff needs OCCL's Health and Safety Training, four references, adult abuse registry check, health appraisal with TB screening, and Release of Employment history.
Correction status: Completed · corrected September 21, 2026 · how corrected: Document · correction was due September 11, 2026
Ensure child files are complete. One child needs a child information card with emergency information and transportation permission, a blood lead level test result and health appraisal. Two children need a blood lead level test result. Four children need development plans.
Correction status: Completed · corrected September 21, 2026 · how corrected: Document · correction was due September 11, 2026
Ensure heating equipment is properly shielded. Repair baseboard heater in the two-year-old classroom.
Correction status: Completed · corrected August 27, 2026 · how corrected: Document · correction was due September 11, 2026
Ensure refrigerators maintain a temperature of 41 degrees F or below. Adjust temperature in the mini refrigerator in the Lemon classroom.
Correction status: Completed · corrected August 24, 2026 · how corrected: Document · correction was due September 11, 2026
Ensure children's toilet rooms have working ventilation. Repair ventilation fan in the pink bathroom in the pre-k classroom.
Correction status: Completed · corrected August 24, 2026 · how corrected: Document · correction was due September 11, 2026
Ensure diaper pails have a liner. Add liner to the diaper pail in the two-year-old classroom.
Correction status: Completed · corrected August 24, 2026 · how corrected: Document · correction was due September 11, 2026
Ensure medications, including sunscreen, are properly labeled with the child's name. Review sunscreens in the two-year-old classroom and re-label as needed.
Correction status: Completed · corrected August 24, 2026 · how corrected: Document · correction was due September 11, 2026
Ensure balloons are not used with infants and toddlers. Children in the one-year-old classroom were observed playing with balloons. This was corrected at the visit when it was immediately addressed with the staff and the balloons were removed.
Correction status: Completed · corrected August 18, 2026 · how corrected: Facility Visit · correction was due August 18, 2026
1 regulation cited at this visit.
Ensure staff files are complete. One staff needs orientation, references, adult abuse registry check, and one more attempt to obtain service letters. One staff needs safe sleep review and one more attempt to obtain service letters.
Correction status: Completed · corrected September 21, 2026 · how corrected: Document · correction was due August 28, 2026
1 regulation cited at this visit.
Ensure staff files are complete. One staff needs OCCL's Health and Safety Training, four references, employee declaration & drug/alcohol statement, and adult abuse registry check. One staff needs orientation and two additional references. One staff needs a health appraisal with TB. One staff needs a review of safe sleep and a health appraisal with TB. One staff needs OCCL's Health and Safety Training, adult health appraisal with TB, and one more attempt to obtain service letters.
Correction status: Completed · corrected September 21, 2026 · how corrected: Document · correction was due June 5, 2026
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On March 17, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding release of children and unqualified staff being alone with children. An investigation was conducted on March 19, 2026. This complaint is substantiated for unqualified staff being alone with children because according to attendance records recently obtained for March 2, 2026 March 11, 2026, an unqualified staff person was alone with the infants on four of the six days reviewed. There is no evidence to substantiate the allegation of improper release of children because staff interviewed stated guardian permission was obtained prior to the children leaving the center. Calls logs and text messages reviewed support this. However, removing children from the center s care, even with parent/guardian permission, should not be a way the center maintains compliance with required ratios. Other concerns noted were safe sleep violations and restricted space for free movement in the one-year-old classroom.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On March 3, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding improper staff-to-child ratio, unqualified staff alone with children, staff files, not following the policy in the parent handbook on dietary restrictions, not providing truthful information, lack of supervision, safe sleep practices, infant feeding, not cleaning bottles in the approved food preparation space, not meeting the needs of the children, accident/injury procedures, confidentiality, pets, not labeling children s bottles, cots, or cubbies, Administration of Medication, sanitation, and health exclusions. An investigation began on March 11, 2026, and concluded on March 24, 2026. This complaint is substantiated for improper staff-to-child ratio because according to attendance records reviewed, classrooms were over ratio on multiple days. One day, the Lotus Blossom classroom was over ratio with as many as 19 children present, ages ranging from infant to five-years-old, with two staff. This complaint is substantiated for unqualified staff being alone with children because according to attendance reviewed, an unqualified staff person was alone with the infants on four of the six days reviewed. This complaint is substantiated for staff files, because one staff file was reviewed and found to be missing multiple documents. This complaint is substantiated for lack of safe sleep practices because an infant was observed asleep in a crib with a binky strap still attached to the binky and a blanket hanging over the side rail of the crib. This complaint is substantiated for infant feeding because bottles were observed not labeled with the child s name. Staff interviewed stated infants will be placed in boppy pillows or swings with their bottle propped for feeding. Staff also stated an infant who holds their own bottle will be placed in a boppy or swing, not a required highchair with T-strap. This complaint is substantiated for not cleaning bottles in an approved space because staff interviewed stated they wash all dishes and bottles in handwashing sinks. This complaint is substantiated for pets, because staff interviewed stated a dog was brought into the center, but families were not notified in advance, and the dog s vaccinations were not on site. This complaint is substantiated for not labeling required items, because during the walk-through, it was noted bottles were not labeled with the child s name and food containers were observed not being labeled with the child s name, contents, or expiration date. This complaint is substantiated for improper administration of medication because of the 11 medications reviewed, six did not have a corresponding Medication Administration Record (MAR). There is no evidence to substantiate the allegation the center did not follow their handbook s policy on dietary restrictions, because staff interviewed stated they documented it in the child file and did not serve the child the food, which coincides with their own policy. LS #1 verified this documentation. There is no evidence to substantiate the allegation the center does not provide truthful information because staff interviewed denied this. Meal count forms were also reviewed and absences were documented. There is no evidence to substantiate the allegation children are allowed to walk around the center and enter different classrooms, because staff interviewed denied this. There is no evidence to substantiate the allegation of children s needs are not being met in the infant classroom because staff interviewed denied this. There is no evidence to substantiate the allegation of accident/injury procedures not being followed because staff interviewed stated an infant did not fall onto the floor, and therefore, no injury occurred. There is no evidence to substantiate the allegation confidentiality was breached because staff interviewed stated the child who was injured told their parent/guardian the name of the child who hurt him/her. There is no evidence to substantiate the allegation of not following sanitation requirements because cleaning procedures are posted in each classroom and staff interviewed stated cleaning is being done appropriately. There is no evidence to substantiate the allegation health exclusions are not being followed because staff interviewed stated they send children home, as needed, and while they wait on pick-up, they are kept in the office away from other children. Other concerns noted were cords, outlets, and fans being accessible to children, a wall in need of repair, cleaners being stored with food in the kitchen, diapering procedures not being properly followed, staff being on site without a comprehensive background check and eligibility determination, a child not being signed out, children eating from food containers they had previously eaten from, cleaners and disposable gloves being accessible, infants being left in confining equipment for longer than 30 minutes, a thermometer not being available in a classroom s refrigerator, infants and toddlers being cared for with older children after the first 90 minutes of the center opening, and room capacities not being followed.
2 regulations cited at this visit.
Ensure staff are fingerprinted for a comprehensive background check and receive an eligibility determination prior to being present at the center. Upon arrival to the center, a staff person, who has not been fingerprinted, was observed alone with children. Send staff person to be fingerprinted and prohibit them from center until comprehensive background check is complete and eligibility determination is made.
Correction status: Completed · corrected March 20, 2026 · how corrected: Document · correction was due April 3, 2026
Ensure space heaters are not used. This was corrected at the visit when it was addressed with the Owner and the heater was removed from the two-year-old classroom immediately.
Correction status: Completed · corrected March 17, 2026 · how corrected: Facility Visit · correction was due March 17, 2026
10 regulations cited at this visit.
Ensure individuals who may come into contact with children are fingerprinted and determined eligible. Two adults reside in the apartment above the center and have not been fingerprinted.
Correction status: Completed · corrected August 21, 2025 · how corrected: Document · correction was due August 19, 2025
Ensure staff files are complete. One staff needs four references. One staff needs an accurate job description, three more references, eligibility letter, adult abuse check, and an adult health appraisal with TB screening. One staff needs two more references. One staff needs a PD plan. One staff needs to submit an application to DEEDS Early Learning, needs an adult health appraisal with TB screening, two documented attempts to obtain service letters and two more references if service letter is not returned. One staff needs to complete OCCL's Health and Safety Training for Child Care Professionals, needs one more attempts to obtain service letters, two more references if the service letter is not returned, and an adult health appraisal with TB screening. One staff needs Orientation, OCCL's Health and Safety Training for Child Care Professionals, and two documented attempts to obtain service letters.
Correction status: Completed · corrected October 27, 2025 · how corrected: Document · correction was due September 12, 2025
Ensure child files are complete. One child needs a blood lead level test result. Three children need a blood lead level test result and completed MAR for sunscreen. Two children need a completed MAR for sunscreen. One child needs a blood lead level test result and emergency transportation permission. All younger one-year-old's need e developmental plan.
Correction status: Completed · corrected September 18, 2025 · how corrected: Document · correction was due September 12, 2025
Ensure each child's exact arrival and departure is documented. One child was not signed into the pre-k classroom. This was corrected at the visit when the child was signed in.
Correction status: Completed · corrected August 12, 2025 · how corrected: Facility Visit · correction was due August 12, 2025
Ensure children's belongings are stored separately and not touching. Re-organize children's belongings in the two-year-old classroom. Ensure air fresheners are not used. An air freshener was observed in the ventilation fan in the pre-k girl's bathroom. Remove air freshener.
Correction status: Completed · corrected August 18, 2025 · how corrected: Document · correction was due September 12, 2025
Ensure thermometers are in each refrigerator and freezer and the freezer temperature does not exceed zero degrees. Add a thermometer to the two-year-old classroom's refrigerator and freezer. Adjust temperature in the large freezer in the kitchen so it is 0 degrees or below.
Correction status: Completed · corrected August 19, 2025 · how corrected: Document · correction was due September 12, 2025
Ensure ventilation fan is working properly. Repair fan in the pre-k boy's bathroom.
Correction status: Completed · corrected September 23, 2025 · how corrected: Document · correction was due September 12, 2025
Ensure fall zone requirements are met. Replenish mulch in the one and two-year-old play area. Ensure newly installed gate self-closes and self-latches. Repair gate.
Correction status: Completed · corrected October 6, 2025 · how corrected: Document · correction was due September 12, 2025
Ensure the mat used for pull-up changes in the three-year-old classroom is non-absorbent, free from rips or tears. Replace mat.
Correction status: Completed · corrected September 9, 2025 · how corrected: Document · correction was due September 12, 2025
Ensure activity schedules list the times of each activity. Add times to the two-year-old schedule.
Correction status: Completed · corrected August 18, 2025 · how corrected: Document · correction was due September 12, 2025
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On June 24, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding using alcohol while caring for children, staff not having a health appraisal indicating they are able to care for children, and staff not being respectful by not using non-threatening tones. An investigation was conducted on July 1, 2025. There is no evidence to substantiate this complaint because all staff interviewed stated they have never suspected a staff person in the center of consuming or being under the influence of alcohol while working. Staff #1 denied all allegations of drinking while working, further stating the doctor completing the health appraisal misrepresented the information he/she shared with them. While speaking with Staff #1, there was no physical evidence to prove he/she was consuming alcohol. Staff #1 spoke articulately, his/her eyes were clear, and there was no detectable odor of alcohol. Lastly, all staff interviewed stated they have never heard Administrator #1 use threatening language or tones while speaking on the phone or in person to others.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On July 15, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding unsafe indoor space. An investigation was conducted on August 1, 2024. There is no evidence to substantiate this complaint because during a thorough walk-through of the center for a full compliance visit, Licensing Specialist #1 did not observe any furniture made of plywood and crates. Additionally, Owner #1 denied the allegation of using plywood and crates as a table for children.
9 regulations cited at this visit.
Ensure staff files are complete. One staff person needs CPR/first aid training, orientation, adult health appraisal with TB screening/results, and letter of eligibility. One staff person needs a Professional Development Plan and adult health appraisal with TB screening/results. One staff person needs an annual review of safe sleep and child abuse and neglect.
Correction status: Completed · corrected September 19, 2024 · how corrected: Document · correction was due August 30, 2024
Ensure Parent's Right to Know log is completed for enrolled families and anyone touring the center.
Correction status: Completed · corrected August 12, 2024 · how corrected: Document · correction was due August 30, 2024
Ensure child files are complete. One child needs days of enrollment, days of attending, and blood lead level test result. One child needs a blood lead level test result. One child needs date of enrollment, updated health appraisal, and blood lead level test result. One child needs hours and days of attending. One child needs date of enrollment and days of attending. One child needs date of enrollment. Ensure children have correct Medication Administration Record (MAR) completed for sunscreen. Two children need a corrected MAR.
Correction status: Completed · corrected September 18, 2024 · how corrected: Document · correction was due August 30, 2024
Ensure attendance includes the exact arrival and departure of each child daily. One child was not signed into the three-year-old classroom. This was corrected at the visit when the child was signed in.
Correction status: Completed · corrected August 1, 2024 · how corrected: Facility Visit · correction was due August 30, 2024
Ensure indoor space is in good repair. An exit sign in the four-year-old classroom was dangling from the wall, unsecured. Repair exit sign and secure above door. Ensure exposed outlets are covered. Add outlet covers to the one and two-year-old classrooms.
Correction status: Completed · corrected August 26, 2024 · how corrected: Document · correction was due August 30, 2024
Maintain accurate temperatures in the refrigerators and freezers. LS Brey observed the large freezer in the kitchen to be at 20 degrees and the refrigerator in the infant room to be at 45 degrees.
Correction status: Completed · corrected August 12, 2024 · how corrected: Document · correction was due August 30, 2024
Ensure fall zone requirements in the outdoor play area are met. Replenish mulch to nine inches.
Correction status: Completed · corrected August 12, 2024 · how corrected: Document · correction was due August 30, 2024
Ensure lesson plans contain weekly opportunities for a food/healthy habit, music, sensory, and science and daily activities in physical, cognitive, social-emotional, and language/literacy. The four and five-year-old lesson plan did not include a weekly opportunity for a food/healthy habit or music. The two-year-old classroom had the same activities for cognitive and social-emotional for several weeks. The three-year-old classroom did not have a weekly opportunity for a food/healthy habit.
Correction status: Completed · corrected August 12, 2024 · how corrected: Document · correction was due August 30, 2024
Ensure art supplies are accessible in the two-year-old classroom.
Correction status: Completed · corrected August 12, 2024 · how corrected: Document · correction was due August 30, 2024
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
On June 3, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding fencing requirements. An investigation was conducted on June 3, 2024. There is no evidence to substantiate this complaint because although the large, rear gate in the fence was broken, there is a plan to have it repaired, and it was securely closed with cords rendering it inaccessible to children. Additionally, there is another gate and an exit into the center which can be accessed by the children. The fence height was previously approved by OCCL and has not changed.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing (OCCL) received a complaint on February 5, 2024, regarding improper staff-to-child ratio. An investigation was conducted on February 6, 2024. This complaint is substantiated for improper staff-to-child ratio because during the visit a staff without eligibility was alone with children, and according to attendance records, there were several days when staff were not signed into classrooms, but children were present.
10 regulations cited at this visit.
Purchase general liability insurance.
Correction status: Completed · corrected October 13, 2023 · how corrected: Document · correction was due August 29, 2023
Ensure staff files are complete. One staff member needs CPR and first aid certification. Two staff members need administration of medication certification. Two staff members need complete orientation. Nine staff members need OCCL's health and safety training. One staff member needs an application or resume. One staff member needs a job description. Three staff members need two references. One staff member needs one reference. Two staff members need an adult health appraisal with TB results. Two staff members need release of employment history. Three staff members need service letters.
Correction status: Completed · corrected October 13, 2023 · how corrected: Document · correction was due August 29, 2023
Ensure child files are complete. Five children need health appraisals. Three children need blood lead screening results.
Correction status: Completed · corrected October 13, 2023 · how corrected: Document · correction was due August 29, 2023
Ensure hazardous materials are locked or stored out of children reach. The cabinet under the sink in the pre-k classroom had paint, soil, and cleaner stored under an unlocked cabinet.
Correction status: Completed · corrected August 16, 2023 · how corrected: Document · correction was due August 29, 2023
Ensure floors, walls, and surfaces are in good repair. Repair the ceiling vent in the pre-k classroom. Repair the floor vent in the one-year-old classroom. Repair the baseboard in the two-year-old classroom under the window. Replace the outlet plate cover in the hall by the three-year-old classroom. Ensure 35 square feet per child is available in each classroom. The capacity for the one-year-old classroom is four; however, six children were observed in the classroom. Submit a plan to OCCL to ensure no more than four children are present in the classroom at one time. Discontinue the use of air fresheners. Air fresheners were observed in the three-year-old classroom, pre-k classroom, and hallway. This was discussed and corrected when the air fresheners were removed. Ensure trash cans are covered. A small trash can was observed under the deski n the pre-k classroom without a cover.
Correction status: Completed · corrected October 13, 2023 · how corrected: Document · correction was due August 29, 2023
Ensure freezers are 0 degrees F or colder. The large freezer was not at 0 degrees F.
Correction status: Completed · corrected October 19, 2023 · how corrected: Document · correction was due August 29, 2023
Ensure each child under 18 months old who does not walk sleeps in a crib, playpen, or pack-and-play. Five bassinets were observed in the infant classroom. Owner Robin Wright stated they are portable cribs. Submit the manufacturer, model, and documentation of the CPSC approval. If unable to submit documentation, replace the bassinets with cribs, playpens, or pack-and-plays. Ensure crib mattresses are set at its lowest setting. A bassinet was observed not on its lowest setting.
Correction status: Completed · corrected October 19, 2023 · how corrected: Document · correction was due August 22, 2023
Purchase additional science equipment/materials for the three-year-old classroom.
Correction status: Completed · corrected September 28, 2023 · how corrected: Facility Visit · correction was due August 29, 2023
Ensure infants are held for bottle feeding or in a feeding chair. An infant was observed with a bottle in a bouncer. This was discussed and corrected when the staff agreed to comply in the future.
Correction status: Completed · corrected August 15, 2023 · how corrected: Facility Visit · correction was due August 15, 2023
Ensure lesson plans contain daily opportunities for physical, social-emotional, language/literacy, and cognitive development. The infant classroom, two-year-old classroom, and pre-k classroom lesson plans need daily opportunities for cognitive development. The three-year-old classroom lesson plan needs daily opportunities for physical and social-emotional development. Ensure weekly opportunities for each special activity for 24 months and older. The pre-k and two-year-old classroom need food/health habits.
Correction status: Completed · corrected October 13, 2023 · how corrected: Document · correction was due August 29, 2023
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing (OCCL) received a complaint on December 20, 2022, regarding child health exclusions, adult health requirements, and respectful communication. An investigation was conducted on January 3, 2023. There is no evidence to substantiate the complaint because the interviewed staff denied the allegations and this specialist observed notifications of the communicable diseases sent to parents.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Office of Child Care Licensing (OCCL) received a complaint on October 13, 2022, date conflicts with date in complaint detail. regarding the owners threatening behavior and pet policies. An investigation was conducted on December 13, 2022. There is no evidence to substantiate the complaint because the interviewed staff denied the allegations, the parent handbook states vaccinated pets may be at the center, and this specialist observed current vaccination records for the pet. Additionally, this specialist observed Owner Wright interacting positively with children in care.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
The Institutional Abuse Unit (IAU) received a complaint on September 28, 2022, and The Office of Child Care Licensing (OCCL) received the complaint on September 30, 2022, regarding a staff member inappropriately touching a child in care, improper discipline, and lack of supervision. On December 6, 2022, IAU stated their investigation would be closed with no indication of sexual abuse. An investigation by OCCL was conducted on December 13, 2022. There is no evidence to substantiate the complaint for improper discipline or lack of supervision because the interviewed staff all denied the allegations.
7 regulations cited at this visit.
Ensure staff files are complete. One staff member needs CPR and first aid certification. Two staff members need administration of medication training/certification. One staff member needs one reference. Three staff members need eligibility letters. One staff member needs to be fingerprinted. One staff member needs release of employment history and corresponding service letters.
Correction status: Completed · corrected October 27, 2022 · how corrected: Document · correction was due August 17, 2022
Ensure child files are complete. Two children need blood lead screening results.
Correction status: Completed · corrected September 22, 2022 · how corrected: Document · correction was due August 17, 2022
Remove the exposed wire in the two-year-old bathroom. Ensure carpets are in good repair. The foam carpet in the infant classroom was ripped and the foam was exposed. This was corrected when the carpet was removed.
Correction status: Completed · corrected September 30, 2022 · how corrected: Document · correction was due August 17, 2022
Ensure all refrigerators are at 41 degrees F or colder. The refrigerator in the two-year-old classroom read 50 degrees F.
Correction status: Completed · corrected September 30, 2022 · how corrected: Document · correction was due August 17, 2022
Replenish the mulch under all fall zones with nine inches of mulch. Move all slides and climbing equipment to the fall zone area.
Correction status: Completed · corrected October 27, 2022 · how corrected: Document · correction was due August 17, 2022
Ensure bedding is stored not touching. The fitted sheets were observed on stacked nap mats in the one-year-old classroom. This was discussed with staff and staff agreed to comply.
Correction status: Completed · corrected August 3, 2022 · how corrected: Facility Visit · correction was due August 17, 2022
Ensure foot-activated diaper pails are used for diapers. The infant classroom, one-year-old classroom, two-year-old classroom, and three-year-old classroom did not have a foot-activated diaper pail. A foot-activated diaper pail was placed in the infant, one-year-old, and three-year-old classrooms. Purchase one for the two-year-old classroom.
Correction status: Completed · corrected September 22, 2022 · how corrected: Document · correction was due August 17, 2022
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
OCCL received a complaint on May 19, 2022, regarding discrimination, not following the termination policy in handbook, not consulting with parents and professionals, if necessary, to design effective positive behavioral interventions and to adapt behavior management practices for a child who has a special need, and not having activity areas accessible to the child because he was kept in the office. An investigation was conducted on May 25, 2022. There is no evidence to substantiate this complaint because staff denied the allegations and materials, toys, and equipment were observed in the office.
A complaint investigation. The state's result is shown above, and the investigator's conclusion follows.
OCCL received a complaint on December 21, 2021, regarding improper discipline. An investigation was conducted on December 28, 2021. There is no evidence to substantiate this complaint because staff and children denied the allegation.
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