Texas records · HARRIS County · HOUSTON
Primrose School at the Galleria
Licensed Center in HOUSTON, Texas · Full Permit · permit issued July 11, 2013
State record presented as of November 5, 2026
- Address
- 5015 WESTHEIMER ST STE A423, HOUSTON, TX 77056
- Operation type
- Licensed Center
- Type of issuance
- Full Permit
- Permit issued
- July 11, 2013
- Operation number
- 1508681
- Licensed capacity
- 204 children
- Ages served
- Infant,Toddler,Pre-Kindergarten,School
- Schedule
- Mon,Tue,Wed,Thu,Fri · 06:30 AM-06:30 PM
- Conditions on permit
- YES
The record at a glance
| Inspections on record | 10 |
| Reports (complaints, incidents, self-reports) on record | 5 |
| Assessments on record | 1 |
| Standards evaluated across those visits | 3,148 |
| Citations recorded | 16 |
| Record covers | December 3, 2021 – July 16, 2026 |
Citations by the state’s risk levels
| High | 6 |
| Medium High | 6 |
| Medium | 2 |
| Medium Low | 1 |
| Low | 1 |
Visits and findings, newest first
InspectionJuly 16, 2026No citation recorded at this visit
ReportJuly 14, 2026No citation recorded at this visit0 of 3 standards cited at this visit
InspectionFebruary 10, 20263 citations recorded3 of 696 standards cited at this visit
746.901(5) - Required Personnel Records - Required Affidavit (Form 2912)Risk level: Medium Low
Records for 10 staff was reviewed, 7 caregivers hired after 2023 did not have a preemployment affidavit on file.
Correction verified by the state on February 27, 2026. The state provided technical assistance on this standard.
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operationRisk level: High
One caregiver was observed to be present and in care of children without a background check on file. NOTE: Corrected at inspection, the background check was submitted during the inspection
Corrected at the time of inspection. The state provided technical assistance on this standard.
746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill basedRisk level: Medium High
Records for 10 staff was reviewed, 5 careigvers including the director obtained CPR online with no hands-on training,
Correction verified by the state on February 18, 2026.
InspectionFebruary 13, 2025No citation recorded at this visit0 of 581 standards cited at this visit
InspectionOctober 22, 2024No citation recorded at this visit
ReportOctober 15, 2024Self-reported by the operationNo citation recorded at this visit0 of 2 standards cited at this visit
InspectionFebruary 13, 2024No citation recorded at this visit0 of 664 standards cited at this visit
InspectionMarch 28, 2023No citation recorded at this visit
ReportMarch 22, 20231 citation recorded1 of 3 standards cited at this visit
746.705 - Incident/Illness Report Form SignedRisk level: Low
Based upon the information obtained, multiple incident reports were not signed by the director or person in charge during the incidents that occurred.
Correction verified by the state on May 30, 2023.
InspectionFebruary 14, 20231 citation recorded1 of 452 standards cited at this visit
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 DaysRisk level: Medium
2 infants not yet on table food did not have updated feeding instructions. One was last completed 10/28/22 and another was last completed 12/27/22
Correction verified by the state on February 17, 2023.
InspectionOctober 4, 20221 citation recorded1 of 1 standards cited at this visit
746.305(a)(4) - Report Outbreak of Communicable IllnessRisk level: Medium High
During the inspection, it was learned that the operation failed to recent case a COVID-19 within 48hrs.
Correction verified by the state on October 4, 2022. The state provided technical assistance on this standard.
ReportSeptember 22, 20221 citation recorded1 of 3 standards cited at this visit
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-controlRisk level: High
Based on the information obtained during the investigation, the operation failed to demonstrate good judgment when they deleted an incident report from a caregiver who witnessed a child have a seizure in care and then created a new report to state the child hit their head.
Correction verified by the state on December 2, 2022. The state provided technical assistance on this standard.
InspectionMarch 2, 2022No citation recorded at this visit0 of 5 standards cited at this visit
AssessmentFebruary 16, 20221 citation recorded1 of 1 standards cited at this visit
746.3701 - Safety - Areas Free From HazardsRisk level: Medium High
During the inspection I observed the Early Preschool II classroom on the outdoor playground. Broken zip ties, plastic, and other items accessible to the children was observed on the playground. Note: The director and inspector removed the items from the playground.
Correction verified by the state on March 2, 2022. The state provided technical assistance on this standard.
InspectionFebruary 15, 20227 citations recorded7 of 734 standards cited at this visit
746.901(2) - Required Personnel Records- Meets RequirementsRisk level: Medium
Two of ten personnel records reviewed needed documentation showing how the caregivers meet education qualifications.
Correction verified by the state on March 2, 2022.
746.605(6) - Required Admission Information - Emergency ContactRisk level: Medium High
Four of ten children's records reviewed needed emergency contact information.
Correction verified by the state on March 8, 2022. The state provided technical assistance on this standard.
746.1203(2) - Responsibilities of Caregivers - Know Group Responsible ForRisk level: High
The caregiver in the Preschool Pathways classroom stated eight children were present. The number of children were counted and nine were present in the room.
Correction verified by the state on March 2, 2022.
746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill basedRisk level: Medium High
Three of ten personnel files reviewed needed skills based pediatric CPR training.
Correction verified by the state on February 22, 2022.
746.613(a) - Required ImmunizationsRisk level: High
Three of ten children's records reviewed needed updated immunization records.
Correction verified by the state on March 2, 2022. The state provided technical assistance on this standard.
746.3805(b)(1) - Administering Medication - Original Container with Child's Name, DateRisk level: Medium High
Medication stored for one child was not in its original container.
Correction verified by the state on February 22, 2022.
746.201(1) - Policies Comply with RulesRisk level: High
The operational policies reviewed did not include the following policies: -Suspension and expulsion of children -Instructions on how a parent may contact the local Licensing office, access the Texas Abuse and Neglect Hotline, and access the HHSC website -Provisions to provide a comfortable place with an adult sized seat in your center or within a classroom that enables a mother to breastfeed her child. -Gang free zone -Preventing and responding to abuse and neglect of children, including: -Required annual training for employees Methods for increasing employee and parent awareness of issues regarding child abuse and neglect, including warning signs that a child may be a victim of abuse or neglect and factors indicating a child is at risk for abuse or neglect -Methods for increasing employee and parent awareness of prevention techniques for child abuse and neglect -Strategies for coordination between the center and appropriate community organizations -Actions that the parent of a child who is a victim of abuse or neglect should take to obtain assistance and intervention, including procedures for reporting child abuse or neglect
Correction verified by the state on March 2, 2022.
ReportDecember 3, 2021Self-reported by the operation1 citation recorded1 of 3 standards cited at this visit
746.1203(4) - Responsibilities of Caregivers- Supervision of ChildrenRisk level: High
During the investigation it was determined that supervision was not maintained even though the caregiver was in the room they were not able to intervene to prevent a child from being injured.
Correction verified by the state on February 15, 2022. The state provided technical assistance on this standard.
This page presents the state’s record for this operation as of November 5, 2026; it is a dated presentation, not a live register. If something here does not match the operation’s current state record, file a correction report.