Texas records · WILLIAMSON County · ROUND ROCK
Primrose School of Round Rock
Licensed Center in ROUND ROCK, Texas · Full Permit · permit issued September 25, 2013
State record presented as of November 5, 2026
- Address
- 15925 S GREAT OAKS DR, ROUND ROCK, TX 78681 5527
- Operation type
- Licensed Center
- Type of issuance
- Full Permit
- Permit issued
- September 25, 2013
- Operation number
- 1523143
- Licensed capacity
- 198 children
- Ages served
- Infant,Toddler,Pre-Kindergarten,School
- Schedule
- Mon,Tue,Wed,Thu,Fri · 07:00 AM-06:00 PM
- Conditions on permit
- NO
The record at a glance
| Inspections on record | 24 |
| Reports (complaints, incidents, self-reports) on record | 22 |
| Assessments on record | 1 |
| Standards evaluated across those visits | 5,408 |
| Citations recorded | 49 |
| Record covers | March 15, 2022 – March 3, 2026 |
Citations by the state’s risk levels
| High | 28 |
| Medium High | 10 |
| Medium | 11 |
Visits and findings, newest first
One classroom was not in compliance with the child/caregiver ratio. The classroom had a specified age group of 12-17 months, requiring 1 caregiver with up to 5 infants. There were 6 infants with 1 caregiver. This was corrected when another caregiver went into the classroom.
Correction verified by the state on March 3, 2026. The state provided technical assistance on this standard.
Information obtained through a self-reported investigation shows that a child was left unsupervised in their classroom for between 15-20 minutes.
Correction verified by the state on November 6, 2025. The state provided technical assistance on this standard.
Information obtained in an investigation show that while the operation self-reported, they did not do so within the required two-day time period when they left a voicemail but did not call the statewide hot line for after-hours reporting.
Correction verified by the state on November 6, 2025. The state provided technical assistance on this standard.
A child was observed not washing her hands after having her diaper changed.
Correction verified by the state on April 16, 2025. The state provided technical assistance on this standard.
A caregiver was observed not washing her hands after diapering a child.
Correction verified by the state on April 16, 2025. The state provided technical assistance on this standard.
The operational policies were missing employee vaccination policies.
Correction verified by the state on November 22, 2024. The state provided technical assistance on this standard.
The operational policies were missing information on how parents may access Minimum Standards online, the Texas Abuse and Neglect Hotline, and the HHSC website.
Correction verified by the state on November 22, 2024. The state provided technical assistance on this standard.
The director did not have current annual transportation training.
Correction verified by the state on November 20, 2024. The state provided technical assistance on this standard.
Information obtained through the investigation shows that the operation failed to provide incident reports to parents within 48 hours when children received injuries while in care. Incident reports were created but not signed by the parents.
Correction verified by the state on November 25, 2024. The state provided technical assistance on this standard.
Two caregivers stated the wrong number of children they were responsible for when they were asked twice. This was corrected at inspection when the caregivers gave the correct number of children after it was pointed out there was one more child in the room than they had originally stated.
Correction verified by the state on October 28, 2024. The state provided technical assistance on this standard.
Information obtained through the investigation shows that the operation failed to notify the parent when their child was left unsupervised outside for between 30 and 45 minutes.
Correction verified by the state on November 14, 2024. The state provided technical assistance on this standard.
Information obtained through the investigation shows that the operation failed to provide an incident report to the parent when their child was left unsupervised outside for between 30 and 45 minutes.
Correction verified by the state on November 14, 2024. The state provided technical assistance on this standard.
Information obtained through the investigation shows that a child was left unsupervised outside for between 30 and 45 minutes.
Correction verified by the state on November 13, 2024. The state provided technical assistance on this standard.
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation when a child was left unsupervised outside for between 30 and 45 minutes.
Correction verified by the state on November 12, 2024. The state provided technical assistance on this standard.
It was found during a self-reported investigation that a caregiver was out of ratio by 7 children when a second caregiver briefly stepped away. The director stated the operation has ordered walkie talkies for caregivers to use when outside.
Correction verified by the state on November 13, 2024. The state provided technical assistance on this standard.
Information obtained through the investigation shows that the operation failed to notify the parent when their child was left unsupervised in their classroom.
Correction verified by the state on December 18, 2024. The state provided technical assistance on this standard.
Information obtained through the investigation shows that the operation failed to provide an incident report to the parent when their child was left unsupervised in their classroom.
Correction verified by the state on November 12, 2024. The state provided technical assistance on this standard.
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation when a child was left unsupervised in their classroom.
Correction verified by the state on December 18, 2024. The state provided technical assistance on this standard.
Information obtained through the investigation shows that a child was left unsupervised in their classroom.
Correction verified by the state on November 13, 2024. The state provided technical assistance on this standard.
It was found during an investigation that the operation had expired epinephrine auto injectors for two children with an allergy and an expired antihistamine medication for another child with an allergy. There was evidence to suggest during the investigation that a child?s epinephrine auto injector was lost by the operation.
Correction verified by the state on November 12, 2024. The state provided technical assistance on this standard.
At the time of investigation inspection, the director was unable to provide Child Care Regulation with the required food allergy training.
Correction verified by the state on November 13, 2024. The state provided technical assistance on this standard.
Information obtained through the investigation shows that the operation failed to provide an incident report to the parent within 48 hours when a child was found unsupervised in their classroom after the rest of the class transitioned outside. The incident report was provided to the parent 7 days after the incident occurred after the operation was instructed to do so by Child Care Regulation.
Correction verified by the state on October 28, 2024. The state provided technical assistance on this standard.
Information obtained through the investigation shows that the operation did not immediately notify the parent of a child who was placed at risk when a child was found unsupervised in their classroom after the rest of the class transitioned outside. The parent was notified 7 days after the incident occurred after the operation was instructed to do so by Child Care Regulation.
Correction verified by the state on October 28, 2024. The state provided technical assistance on this standard.
Information obtained through the investigation shows that a child was found unsupervised in their classroom after the rest of the class transitioned outside.
Correction verified by the state on October 28, 2024. The state provided technical assistance on this standard.
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child was found unsupervised in their classroom after the rest of the class transitioned outside.
Correction verified by the state on October 28, 2024. The state provided technical assistance on this standard.
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child was found unsupervised while in the bathroom while the rest of the child's class was outside.
Correction verified by the state on October 28, 2024. The state provided technical assistance on this standard.
Information obtained through the investigation shows that the operation did not notify the parents of a child who was placed at risk when the child found unsupervised in the bathroom while the rest of the child's class was outside.
Correction verified by the state on October 28, 2024. The state provided technical assistance on this standard.
Information obtained through the investigation shows that the operation failed to provide an incident report when a child was found unsupervised while in the bathroom while the rest of the child's class was outside.
Correction verified by the state on October 28, 2024. The state provided technical assistance on this standard.
Information obtained through the investigation shows that a child was found unsupervised while in the bathroom while the rest of the child's class was outside.
Correction verified by the state on October 28, 2024. The state provided technical assistance on this standard.
Information obtained through the investigation shows that the operation did not notify the parents of a child who was placed at risk when a child left their class and went to another outdoor area during a transition without the caregivers? knowledge. The operation did not notify the parents of two children when they were found outside close to closing time.
Correction verified by the state on October 28, 2024. The state provided technical assistance on this standard.
Information obtained through the investigation shows that a child left their class and went to another outdoor area during a transition without the caregivers? knowledge. Information obtained through the investigation shows that two children were unsupervised when they were found outside close to closing time.
Correction verified by the state on October 28, 2024. The state provided technical assistance on this standard.
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child left their class and went to another outdoor area during a transition without the caregivers? knowledge. The operation failed to notify Child Care Regulation when two children were found outside close to closing time.
Correction verified by the state on October 28, 2024. The state provided technical assistance on this standard.
An employee was present at the operation and had access to children without receiving a background check eligibility letter.
Correction verified by the state on September 20, 2024. The state provided technical assistance on this standard.
There was sufficient evidence that a caregiver yelled at children as a form of discipline.
Correction verified by the state on October 28, 2024. The state provided technical assistance on this standard.
A caregiver used an iPad to lightly bop children on the head.
Correction verified by the state on October 28, 2024. The state provided technical assistance on this standard.
A caregiver used her personal phone as well as the operations iPad for personal use.
Correction verified by the state on October 28, 2024. The state provided technical assistance on this standard.
Information obtained throughout the investigation shows that the operation failed to report suspected abuse to the Department of Family Protective Services.
Correction verified by the state on October 10, 2024. The state provided technical assistance on this standard.
Information obtained throughout the investigation shows that the operation did not notify the parents of a child who was placed at risk when they were left unsupervised on two separate occasions, in their classroom and outside. While the child was left unsupervised outside, their hand was stuck in the door. The operation failed to notify the parents of a child who was placed at risk when a caregiver used prohibited punishment on the child.
Correction verified by the state on October 10, 2024. The state provided technical assistance on this standard.
Information obtained throughout the investigation shows that a caregiver hit a child on the head and pushed a child's head onto their naptime cot.
Correction verified by the state on October 10, 2024. The state provided technical assistance on this standard.
Information obtained throughout the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child was left unsupervised on two separate occasions, in their classroom and outside. While the child was left unsupervised outside, their hand was stuck in the door. The operation failed to notify Child Care Regulation of a situation that placed a child at risk when a caregiver used prohibited punishment on the child.
Correction verified by the state on October 10, 2024. The state provided technical assistance on this standard.
Information obtained throughout the investigation shows that a caregiver failed to promptly change wet or soiled diapers, causing children to have diaper rashes.
Correction verified by the state on October 10, 2024. The state provided technical assistance on this standard.
Information obtained throughout the investigation shows that the operation failed to provide incident reports for three incidents. A child was left unsupervised on two separate occasions, in their classroom and outside. While the child was left unsupervised outside, their hand was stuck in the door. A caregiver used prohibited punishment on a child.
Correction verified by the state on October 15, 2024. The state provided technical assistance on this standard.
Information obtained throughout the investigation shows that a caregiver bribed children with candy so that they would behave.
Correction verified by the state on October 10, 2024. The state provided technical assistance on this standard.
Information obtained throughout the investigation shows that a child was left unsupervised on two separate occasions, in their classroom and outside. While the child was unsupervised outside, their hand was stuck in the door.
Correction verified by the state on October 10, 2024. The state provided technical assistance on this standard.
An incident report was not shared or given to the parent when the incident occurred.
Correction verified by the state on December 30, 2024. The state provided technical assistance on this standard.
Bottles are propped up for infants occasionally during feedings.
Correction verified by the state on December 14, 2023. The state provided technical assistance on this standard.
It was observed that the loose fill depth was not 6 inches below required 6 inches
Correction verified by the state on March 27, 2023. The state provided technical assistance on this standard.
The operation last fire inspection was done 8/16/21.
Correction verified by the state on March 23, 2023. The state provided technical assistance on this standard.
One out of ten children's files reviewed were missing immunization records.
Correction verified by the state on March 21, 2022. The state provided technical assistance on this standard.
This page presents the state’s record for this operation as of November 5, 2026; it is a dated presentation, not a live register. If something here does not match the operation’s current state record, file a correction report.