Primrose School of Frisco West

Licensed Center in FRISCO, Texas · Full Permit · permit issued August 18, 2014

State record presented as of November 5, 2026

Address: 333 W LEBANON, FRISCO, TX 75036 3320
Operation type: Licensed Center
Type of issuance: Full Permit
Permit issued: August 18, 2014
Operation number: 1530811
Licensed capacity: 240 children
Ages served: Infant,Toddler,Pre-Kindergarten,School
Schedule: Mon,Tue,Wed,Thu,Fri · 07:00 AM-06:00 PM
Conditions on permit: NO

The record at a glance

Inspections on record	15
Reports (complaints, incidents, self-reports) on record	6
Assessments on record	0
Standards evaluated across those visits	3,740
Citations recorded	8
Record covers	February 9, 2022 – July 7, 2026

Citations by the state’s risk levels

High	5
Medium High	2
Medium	1

Visits and findings, newest first

InspectionJuly 7, 2026No citation recorded at this visit0 of 617 standards cited at this visit

InspectionMay 27, 2026No citation recorded at this visit0 of 1 standards cited at this visit

ReportMay 14, 2026Self-reported by the operation1 citation recorded1 of 1 standards cited at this visit

746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityRisk level: High

According to the information collected throughout the investigation, it was determined that a child had been left unattended outdoors for roughly 6 minutes.

Correction verified by the state on May 27, 2026. The state provided technical assistance on this standard.

InspectionMay 14, 2026No citation recorded at this visit

InspectionFebruary 3, 2026No citation recorded at this visit0 of 1 standards cited at this visit

ReportFebruary 2, 2026Self-reported by the operationNo citation recorded at this visit0 of 1 standards cited at this visit

InspectionJanuary 22, 2026No citation recorded at this visit

ReportJanuary 21, 2026Self-reported by the operation1 citation recorded1 of 1 standards cited at this visit

746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityRisk level: High

A 3-year-old child was observed on surveillance video being left behind alone outside for approximately 6 minutes and 20 seconds before a caregiver from a different classroom entered the play area after she was noticed to be alone. She was then returned to her classroom immediately.

Correction verified by the state on February 3, 2026. The state provided technical assistance on this standard.

InspectionSeptember 3, 2025No citation recorded at this visit0 of 655 standards cited at this visit

InspectionNovember 5, 20241 citation recorded1 of 617 standards cited at this visit

746.3809 - Medication No Longer UsedRisk level: Medium

The medication box was inspected, revealing that many medications were past their expiration date. The director corrected the situation during the inspection by removing the expired medication.

Corrected at the time of inspection. The state provided technical assistance on this standard.

InspectionJanuary 2, 2024No citation recorded at this visit0 of 1 standards cited at this visit

InspectionDecember 8, 2023No citation recorded at this visit

ReportDecember 7, 2023Self-reported by the operation1 citation recorded1 of 1 standards cited at this visit

746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityRisk level: High

A child was left without supervision in the playground area for around 2 minutes.

Correction verified by the state on January 2, 2024. The state provided technical assistance on this standard.

InspectionDecember 6, 20231 citation recorded1 of 642 standards cited at this visit

746.1315(a) - Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.Risk level: Medium High

A caregiver has an expired pediatric CPR/FIRST AID certification since August/2023.

Correction verified by the state on December 18, 2023. The state provided technical assistance on this standard.

InspectionNovember 1, 2023No citation recorded at this visit

ReportOctober 26, 2023No citation recorded at this visit0 of 3 standards cited at this visit

InspectionAugust 31, 2023No citation recorded at this visit0 of 2 standards cited at this visit

ReportAugust 30, 2023Self-reported by the operationNo citation recorded at this visit0 of 3 standards cited at this visit

InspectionJanuary 17, 2023No citation recorded at this visit0 of 581 standards cited at this visit

InspectionFebruary 25, 2022No citation recorded at this visit0 of 5 standards cited at this visit

InspectionFebruary 9, 20223 citations recorded3 of 608 standards cited at this visit

746.3505(c) - Diapering Procedures - Use Disposable GlovesRisk level: Medium High

A Caregiver did not wash her hands after toileting children.

Correction verified by the state on February 25, 2022. The state provided technical assistance on this standard.

745.635(3) - AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictionsRisk level: High

One caregiver with a provisional status was left in charge of children. The conditions of the background check were not followed.

Correction verified by the state on February 25, 2022. The state provided technical assistance on this standard.

745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operationRisk level: High

Two individuals providing direct care during a special skills activity did not have cleared background checks.

Correction verified by the state on February 25, 2022. The state provided technical assistance on this standard.

This page presents the state’s record for this operation as of November 5, 2026; it is a dated presentation, not a live register. If something here does not match the operation’s current state record, file a correction report.