Daycare Safety RecordState inspection files for licensed child care, presented plainly

Texas records · COLLIN County · PLANO

North Custer KinderCare

Licensed Center in PLANO, Texas · Full Permit · permit issued July 12, 1988

State record presented as of November 5, 2026

Address
6525 CUSTER RD, PLANO, TX 75023 3202
Operation type
Licensed Center
Type of issuance
Full Permit
Permit issued
July 12, 1988
Operation number
308151- 747
Licensed capacity
130 children
Ages served
Infant,Toddler,Pre-Kindergarten,School
Schedule
Mon,Tue,Wed,Thu,Fri · 06:30 AM-06:30 PM
Conditions on permit
NO

The record at a glance

Inspections on record17
Reports (complaints, incidents, self-reports) on record4
Assessments on record2
Standards evaluated across those visits5,381
Citations recorded26
Record coversMarch 8, 2022 – April 22, 2026

Citations by the state’s risk levels

High11
Medium High11
Medium3
Low1

Visits and findings, newest first

InspectionApril 22, 20261 citation recorded1 of 1,078 standards cited at this visit
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 DaysRisk level: Medium
Three of the infants in care did not have update infant feeding instructions.

Correction verified by the state on April 27, 2026. The state provided technical assistance on this standard.

InspectionJanuary 6, 2026No citation recorded at this visit0 of 294 standards cited at this visit
InspectionOctober 28, 2025No citation recorded at this visit
ReportOctober 27, 2025No citation recorded at this visit0 of 1 standards cited at this visit
InspectionSeptember 8, 2025No citation recorded at this visit0 of 563 standards cited at this visit
InspectionMay 21, 20251 citation recorded1 of 735 standards cited at this visit
746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill basedRisk level: Medium High
One caregiver has a CPR training that does not adhere to American Heart Association guidelines.

Correction verified by the state on May 29, 2025. The state provided technical assistance on this standard.

InspectionJanuary 23, 2025No citation recorded at this visit0 of 384 standards cited at this visit
InspectionNovember 13, 2024No citation recorded at this visit
ReportOctober 31, 2024No citation recorded at this visit0 of 1 standards cited at this visit
InspectionOctober 24, 2024No citation recorded at this visit0 of 304 standards cited at this visit
InspectionJuly 11, 20243 citations recorded3 of 779 standards cited at this visit
746.603(a)(4) - Children's Records - ImmunizationsRisk level: Medium
Three of 10 children's files reviewed did not have immunization records or did not have current immunization records.

Correction verified by the state on July 24, 2024. The state provided technical assistance on this standard.

746.1315(a) - Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.Risk level: Medium High
Three caregivers did not have current CPR/First Aid training.

Correction verified by the state on August 14, 2024. The state provided technical assistance on this standard.

746.5405 - Documentation of Gas Leak InspectionRisk level: Medium High
The last gas leak test at the operation was dated 9/17/21, therefore another inspection would have been required as of 9/18/23, the operation did not have an inspection after 9/17/21 on file.

Correction verified by the state on July 24, 2024. The state provided technical assistance on this standard.

InspectionMay 29, 2024No citation recorded at this visit0 of 9 standards cited at this visit
InspectionFebruary 16, 2024No citation recorded at this visit0 of 1 standards cited at this visit
AssessmentFebruary 5, 20241 citation recorded1 of 1 standards cited at this visit
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operationRisk level: High
There was one caregiver present without an active background check.

Correction verified by the state on February 16, 2024. The state provided technical assistance on this standard.

ReportJanuary 29, 20249 citations recorded9 of 10 standards cited at this visit
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-controlRisk level: High
A caregiver did not demonstrate good judgement in not following transportation policies and procedures while transporting children.

Correction verified by the state on May 29, 2024. The state provided technical assistance on this standard.

746.5605(4) - AP Safety Precautions for Loading and Unloading Children - No Child UnattendedRisk level: High
It was determined that a child was left unattended on a vehicle.

Correction verified by the state on May 29, 2024. The state provided technical assistance on this standard.

746.5625(b) - Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructionsRisk level: High
It was determined that the child safety alarm on one of the buses at the operation is not in working order.

Correction verified by the state on May 29, 2024. The state provided technical assistance on this standard.

746.307(b)(4) - Parental Communication - Situation that Placed a Child at RiskRisk level: High
The operation did not immediately notify a parent that their child had been left on the operation vehicle.

Correction verified by the state on May 29, 2024. The state provided technical assistance on this standard.

746.5605(3) - Safety Precautions for Loading and Unloading Children - Account for All ChildrenRisk level: High
A driver at the operation did not ensure each child was accounted for before exiting the vehicle.

Correction verified by the state on May 29, 2024. The state provided technical assistance on this standard.

746.603(b) - Children's Records - StorageRisk level: Low
A child's record was not kept for 3 months post unenrollment.

Correction verified by the state on May 29, 2024. The state provided technical assistance on this standard.

746.1201(4) - AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or ExploitedRisk level: High
Based on a DFPS investigation this standard was evaluated and found to be deficient. A child was neglected while in care.

Correction verified by the state on May 29, 2024. The state provided technical assistance on this standard.

746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityRisk level: High
It was determined that the operation did not have physical proximity to and auditory or visual awareness of a child for an extended period of time.

Correction verified by the state on May 29, 2024. The state provided technical assistance on this standard.

746.305(a)(6) - Report Situation Placing Children at RiskRisk level: High
The operation did not notify licensing of a situation that placed a child at risk within the 2 day period.

Correction verified by the state on May 29, 2024. The state provided technical assistance on this standard.

InspectionNovember 29, 2023No citation recorded at this visit
InspectionJuly 28, 20233 citations recorded3 of 522 standards cited at this visit
746.5205(4) - Documentation of DrillsRisk level: Medium
The operation had not completed a fire drill since November of 2022.

Correction verified by the state on September 22, 2023. The state provided technical assistance on this standard.

746.3401(a) - Annual Sanitation InspectionRisk level: Medium High
The last sanitation inspection completed for the operation was 12/06/21.

Correction verified by the state on July 28, 2023. The state provided technical assistance on this standard.

746.5103 - Documentation of Fire InspectionRisk level: Medium High
The last fire inspection the operation had documentation for was completed on 3/18/22.

Correction verified by the state on July 28, 2023. The state provided technical assistance on this standard.

InspectionNovember 29, 2022No citation recorded at this visit0 of 2 standards cited at this visit
AssessmentNovember 17, 20222 citations recorded2 of 2 standards cited at this visit
746.303(a)(4) - Report Change in DirectorRisk level: Medium High
The acting director of the operation has been in the position since 10/24/2022 without any notification to licensing until 11/16/2022.

Correction verified by the state on November 29, 2022. The state provided technical assistance on this standard.

745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operationRisk level: High
The acting director does not have an eligible background check determination from the background check unit.

Correction verified by the state on November 29, 2022. The state provided technical assistance on this standard.

InspectionAugust 8, 20224 citations recorded4 of 691 standards cited at this visit
746.1609 - Maximum Group Size 13 or More ChildrenRisk level: Medium High
The infant room was observed to have 13 infants present with 3 caregivers. The specified age group of the classroom was 11 months according to birthday documents of the children present.The operation did bring the standard into compliance by splitting the group.

Corrected at the time of inspection. The state provided technical assistance on this standard.

746.5101(b) - Annual Fire Inspection - Conducted by Fire MarshalRisk level: Medium High
The operation did not have a recent fire inspection on fire for review only documenation of an invoice that was date 3/25/2022.

Correction verified by the state on August 15, 2022. The state provided technical assistance on this standard.

746.5205(1) - Fire Drill Monthly - Exit in 3 MinutesRisk level: Medium High
According to doumentation provided by the operation the operation had not conducted a fire drill since 8/2021. The operation was able to bring this standard into compliance by conducting a fire drill today.

Corrected at the time of inspection. The state provided technical assistance on this standard.

746.1301(5)(A) - Training Requirements for Employees and Caregivers - 24 Annual TrainingRisk level: Medium High
Eight staff who have been employed over 12 months did not have all of their required training hours. Training hours provided by the operation fro review were dated year 2020.

Correction verified by the state on August 18, 2022. The state provided technical assistance on this standard.

InspectionMarch 31, 2022No citation recorded at this visit0 of 2 standards cited at this visit
InspectionMarch 10, 2022No citation recorded at this visit
ReportMarch 8, 2022Self-reported by the operation2 citations recorded2 of 2 standards cited at this visit
746.1203(4) - Responsibilities of Caregivers- Supervision of ChildrenRisk level: High
Based on the information gathered during the investigation, it has been determined that child was able to walk outside the operation due to the caregiver not having physical proximity that allowed visual and/or auditory awareness of the child in care.

Correction verified by the state on March 31, 2022.

746.1203(6) - Responsibilities of Caregivers - Free of other activitiesRisk level: Medium High
Based on the information gathered during the investigation, it has been determined that the caregiver was conducting janitorial duties (sweeping/cleaning) while children were in care.

Correction verified by the state on March 31, 2022.

This page presents the state’s record for this operation as of November 5, 2026; it is a dated presentation, not a live register. If something here does not match the operation’s current state record, file a correction report.