Texas records · DENTON County · HIGHLAND VILLAGE

Primrose School of Highland Village

Licensed Center in HIGHLAND VILLAGE, Texas · Full Permit · permit issued July 27, 2016

State record presented as of November 5, 2026

Address: 2100 HIGHLAND VILLAGE RD, HIGHLAND VILLAGE, TX 75077 7141
Operation type: Licensed Center
Type of issuance: Full Permit
Permit issued: July 27, 2016
Operation number: 1618197
Licensed capacity: 176 children
Ages served: Infant,Toddler,Pre-Kindergarten,School
Schedule: Mon,Tue,Wed,Thu,Fri · 07:00 AM-06:00 PM
Conditions on permit: NO

The record at a glance

Inspections on record	12
Reports (complaints, incidents, self-reports) on record	8
Assessments on record	0
Standards evaluated across those visits	3,157
Citations recorded	12
Record covers	January 3, 2022 – June 30, 2026

Citations by the state’s risk levels

High	7
Medium High	4
Medium	1

Visits and findings, newest first

InspectionJune 30, 20261 citation recorded1 of 636 standards cited at this visit

746.4135(b) - Children's Products- Annual CertificationRisk level: Medium

The product safety recall paper was not certified annual.

Correction verified by the state on July 6, 2026.

InspectionJuly 21, 20251 citation recorded1 of 645 standards cited at this visit

746.5101(b) - Annual Fire Inspection - Conducted by Fire MarshalRisk level: Medium High

The last fire inspection the operation had was 10/26/2023.

Correction verified by the state on July 31, 2025. The state provided technical assistance on this standard.

InspectionAugust 5, 20243 citations recorded3 of 629 standards cited at this visit

746.5319 - Smoke Detectors TestingRisk level: High

There was no log of the smoke detectors being checked.

Correction verified by the state on August 13, 2024. The state provided technical assistance on this standard.

746.5537(a)(2) - Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors MonthlyRisk level: Medium High

There was no log of the carbon monoxide detector being checked.

Correction verified by the state on August 13, 2024.

746.5307(a) - Inspect Fire Extinguishers MonthlyRisk level: Medium High

There was no log of the extinguishers being checked.

Correction verified by the state on August 13, 2024. The state provided technical assistance on this standard.

InspectionJanuary 11, 2024No citation recorded at this visit0 of 1 standards cited at this visit

ReportDecember 19, 2023No citation recorded at this visit0 of 1 standards cited at this visit

InspectionDecember 12, 2023No citation recorded at this visit

ReportDecember 11, 20231 citation recorded1 of 4 standards cited at this visit

746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-controlRisk level: High

Good judgement wasn't practiced by the caregivers when they failed to notify the parents or management when it was noticed that the child was fussy, crying and not acting like himself after he was found sitting on the playground crying by the slide and refused to walk.

Correction verified by the state on January 11, 2024. The state provided technical assistance on this standard.

InspectionAugust 22, 2023No citation recorded at this visit0 of 623 standards cited at this visit

ReportAugust 5, 2023No citation recorded at this visit0 of 1 standards cited at this visit

InspectionJuly 18, 2023No citation recorded at this visit

ReportJuly 14, 2023Self-reported by the operation1 citation recorded1 of 1 standards cited at this visit

746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityRisk level: High

It was found through investigation that when a toddler class was moving from their class to a special presentation one toddler was left in the classroom unsupervised.

Correction verified by the state on August 22, 2023. The state provided technical assistance on this standard.

InspectionMarch 3, 2023No citation recorded at this visit0 of 1 standards cited at this visit

InspectionFebruary 24, 2023No citation recorded at this visit0 of 1 standards cited at this visit

ReportFebruary 23, 2023Self-reported by the operation1 citation recorded1 of 4 standards cited at this visit

746.1203(4) - Responsibilities of Caregivers - Supervision of ChildrenRisk level: High

It was verified during and unannounced inspction that a child was left unsupervised in a classroom.

Correction verified by the state on March 3, 2023. The state provided technical assistance on this standard.

InspectionFebruary 15, 2023No citation recorded at this visit

ReportFebruary 11, 2023Self-reported by the operation1 citation recorded1 of 4 standards cited at this visit

746.1203(4) - Responsibilities of Caregivers - Supervision of ChildrenRisk level: High

It was determined during the unannounced inspection that a child was left unsupervised and without appropriate visual and/or auditory awareness.

Correction verified by the state on February 24, 2023. The state provided technical assistance on this standard.

InspectionAugust 26, 2022No citation recorded at this visit0 of 602 standards cited at this visit

InspectionApril 22, 2022No citation recorded at this visit

ReportApril 19, 2022Self-reported by the operation2 citations recorded2 of 2 standards cited at this visit

746.305(a)(6) - Report Situation Placing Children at RiskRisk level: High

This standard was evaluated in regard to an investigation and is found to be in violation of minimum standards. The director did not report the incident in a timely manner.

Correction verified by the state on June 1, 2022. The state provided technical assistance on this standard.

746.1203(4) - Responsibilities of Caregivers- Supervision of ChildrenRisk level: High

This standard was evaluated in regard to an investigation and found in violation of minimum standards. A child was able to exit a fenced area with another child without caregivers knowledge.

Correction verified by the state on June 1, 2022. The state provided technical assistance on this standard.

ReportJanuary 3, 2022Self-reported by the operation1 citation recorded1 of 2 standards cited at this visit

746.305(a)(4) - Report Outbreak of Communicable IllnessRisk level: Medium High

The operation failed to report the positive COVID case in a timely manner.

Correction verified by the state on January 24, 2022. The state provided technical assistance on this standard.

This page presents the state’s record for this operation as of November 5, 2026; it is a dated presentation, not a live register. If something here does not match the operation’s current state record, file a correction report.