Texas records · BEXAR County · SAN ANTONIO

Primrose School at Alamo Ranch

Licensed Center in SAN ANTONIO, Texas · Full Permit · permit issued October 27, 2017

State record presented as of November 5, 2026

Address: 11161 WESTWOOD LOOP, SAN ANTONIO, TX 78253 6533
Operation type: Licensed Center
Type of issuance: Full Permit
Permit issued: October 27, 2017
Operation number: 1650405
Licensed capacity: 226 children
Ages served: Infant,Toddler,Pre-Kindergarten,School
Schedule: Mon,Tue,Wed,Thu,Fri · 06:30 AM-06:00 PM
Conditions on permit: NO

The record at a glance

Inspections on record	18
Reports (complaints, incidents, self-reports) on record	7
Assessments on record	2
Standards evaluated across those visits	2,751
Citations recorded	20
Record covers	February 18, 2022 – July 1, 2026

Citations by the state’s risk levels

High	4
Medium High	7
Medium	7
Medium Low	1
Low	1

Visits and findings, newest first

InspectionJuly 1, 2026No citation recorded at this visit0 of 1 standards cited at this visit

InspectionJune 5, 2026No citation recorded at this visit0 of 2 standards cited at this visit

ReportJune 4, 2026Self-reported by the operation1 citation recorded1 of 5 standards cited at this visit

746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityRisk level: High

During the investigation, it was determined that a 4-year-old child was left unattended in the classroom for approximately 20 minutes.

Correction verified by the state on July 1, 2026. The state provided technical assistance on this standard.

InspectionFebruary 24, 20262 citations recorded2 of 226 standards cited at this visit

746.1329(d) - Employee record: Signed and Dated Statement for Orientation/Pre-Service training by trainer and employeeRisk level: Low

Two employees did not have completed and signed orientation statements. Note: This was CORRECTED AT INSPECTION when the director pulled the caregivers from their classrooms to give them orientation.

Corrected at the time of inspection.

746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill basedRisk level: Medium High

One caregiver had completed CPR training online.

Correction verified by the state on March 5, 2026. The state provided technical assistance on this standard.

InspectionSeptember 17, 2025No citation recorded at this visit0 of 1 standards cited at this visit

InspectionSeptember 5, 20251 citation recorded1 of 1 standards cited at this visit

746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible forRisk level: High

During the walkthrough, two caregivers in two classrooms provided inaccurate head counts of the children in their care. Note: This was corrected when the caregivers recounted the children.

Correction verified by the state on September 17, 2025. The state provided technical assistance on this standard.

ReportAugust 25, 2025Self-reported by the operation1 citation recorded1 of 5 standards cited at this visit

746.1301(a)(3)(A) - Training Requirements for Employees, Caregivers, and Directors - Pediatric First Aid with Rescue BreathingRisk level: Medium High

During the investigation, it was found that one of the caregivers who provided first aid did not have first aid training certification.

Correction verified by the state on September 22, 2025. The state provided technical assistance on this standard.

InspectionMay 19, 2025No citation recorded at this visit0 of 79 standards cited at this visit

InspectionMarch 11, 2025No citation recorded at this visit

AssessmentNovember 5, 20241 citation recorded1 of 1 standards cited at this visit

746.611(a)(3) - Health Statement parent sign - Dated within past yr, name/address health care professional, states child can participate. Follow by signed statementRisk level: Medium

One out of the ten children's records reviewed during inspection still does not have a health statement.

Correction verified by the state on November 21, 2024.

InspectionSeptember 23, 20241 citation recorded1 of 607 standards cited at this visit

746.611(a)(3) - Health Statement parent sign - Dated within past yr, name/address health care professional, states child can participate. Follow by signed statementRisk level: Medium

Two out of the ten children's records reviewed during inspection did not have a health statement.

Correction verified by the state on November 5, 2024. The state provided technical assistance on this standard.

InspectionJune 21, 2024No citation recorded at this visit0 of 2 standards cited at this visit

InspectionMay 2, 2024No citation recorded at this visit

ReportMay 1, 2024Self-reported by the operation1 citation recorded1 of 1 standards cited at this visit

746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityRisk level: High

A two-year-old child was left unsupervised in the classroom for 20 minutes.

Correction verified by the state on June 21, 2024. The state provided technical assistance on this standard.

ReportApril 4, 20241 citation recorded1 of 3 standards cited at this visit

746.701(5) - Licensing Incident/Illness Report Form - Situations Placing Children at RiskRisk level: Medium

Based on the investigation conducted, it was determined that an incident report was not generated for the incident that may have placed a child at risk. A two year old stepped out of the playground onto the sidewalk of the parking lot.

Correction verified by the state on June 21, 2024. The state provided technical assistance on this standard.

InspectionMarch 25, 2024No citation recorded at this visit

ReportMarch 22, 2024Self-reported by the operationNo citation recorded at this visit0 of 2 standards cited at this visit

InspectionMarch 4, 20243 citations recorded3 of 3 standards cited at this visit

746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care ProfessionalRisk level: Medium High

A child with a noted food allergy does not have a completed Food Allergy Emergency on file.

Correction verified by the state on April 3, 2024. The state provided technical assistance on this standard.

746.2421(b) - Written Feeding Instructions - Review and Update Every 30 DaysRisk level: Medium

5 infant feeding schedules had not been updated in the last 30 days.

Correction verified by the state on April 29, 2024. The state provided technical assistance on this standard.

746.613(b) - Immunization Records, Exceptions, and Exemptions CurrentRisk level: Medium High

2 children's records needed updated shot records, 1 additional child's record had no immunization or exemption on file.

Correction verified by the state on April 3, 2024. The state provided technical assistance on this standard.

InspectionFebruary 5, 20243 citations recorded3 of 580 standards cited at this visit

746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care ProfessionalRisk level: Medium High

One child with a diagnosed food allergy did not have a food allergy emergency plan on file.

Correction verified by the state on March 4, 2024. The state provided technical assistance on this standard.

746.2421(b) - Written Feeding Instructions - Review and Update Every 30 DaysRisk level: Medium

2 infant feeding schedules had not been reviewed/updated in the last 30 days.

Correction verified by the state on March 4, 2024. The state provided technical assistance on this standard.

746.613(b) - Immunization Records, Exceptions, and Exemptions CurrentRisk level: Medium High

4 children's records needed updated shot records, 1 additional child's record had no immunization or exemption on file.

Correction verified by the state on March 4, 2024. The state provided technical assistance on this standard.

InspectionMarch 13, 2023No citation recorded at this visit

ReportMarch 7, 2023Self-reported by the operationNo citation recorded at this visit0 of 6 standards cited at this visit

InspectionFebruary 16, 2023No citation recorded at this visit0 of 691 standards cited at this visit

InspectionJuly 22, 2022No citation recorded at this visit

ReportJune 7, 2022No citation recorded at this visit0 of 2 standards cited at this visit

InspectionMarch 4, 2022No citation recorded at this visit0 of 132 standards cited at this visit

AssessmentFebruary 25, 20221 citation recorded1 of 1 standards cited at this visit

746.303(b) - Report Number of EmployeesRisk level: Medium Low

A review of the Employees Who Left Employment in 2021 data from February 23, 2022, revealed that the center had not reported the number of employees who left employment in 2021 by February 22,2022, as required.

Correction verified by the state on February 28, 2022.

InspectionFebruary 18, 20224 citations recorded4 of 400 standards cited at this visit

746.5307(a) - Inspect Fire Extinguishers MonthlyRisk level: Medium High

Fire extinguishers were not checked monthly.

Correction verified by the state on March 4, 2022. The state provided technical assistance on this standard.

746.4751(b) - Maintenance Procedures for Active Play - Monthly Maintenance ChecklistRisk level: Medium

The operation did not have monthly maintenance checklists for review during inspection.

Correction verified by the state on March 4, 2022. The state provided technical assistance on this standard.

746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 MonthsRisk level: High

The operation has not had a fire inspection conducted since 2020.

Correction verified by the state on March 31, 2022. The state provided technical assistance on this standard.

746.4135(c) - Children's Products-Posting of CPSC websiteRisk level: Medium

The required Consumer Product Safety Commission form has not been completed within the last year.

Correction verified by the state on March 4, 2022. The state provided technical assistance on this standard.

This page presents the state’s record for this operation as of November 5, 2026; it is a dated presentation, not a live register. If something here does not match the operation’s current state record, file a correction report.